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Recruitment is Marketing
2
STRATEGY	
  |AWARENESS	
  à	
  ENGAGE	
  à	
  NURTURE	
  à	
  HIRE	
  
3
CONSIDERING	
  
HIRED	
  
UNAWARE	
  
AWARE	
  
Every	
  Candidate	
  has	
  completed	
  The	
  Candidate	
  Journey	
  
Every	
  Candidate’s	
  Journey	
  
From Unaware to Hired
ADP	
  =	
  Payday!!!!!!!!!!!!!!!!	
  
	
  	
  
5
6
7
8
STRATEGY	
  |AWARENESS	
  à	
  ENGAGE	
  à	
  NURTURE	
  à	
  HIRE	
  
9
Strategy:	
  Define	
  and	
  Build	
  The	
  Brand	
  
	
  
10
Communication
ADP’s	
  Employer	
  Brand	
  incorporates	
  our	
  Mission,	
  
Vision	
  and	
  Values	
  
One ADP
Integrity is
Everything
Insightful
Expertise
Service
Excellence
Inspiring
Innovation
Each Person
CountsResults-driven
Social Responsibility
Employment Value Proposition Preferences for Sales in Professional Services in North America
We	
  also	
  work	
  with	
  partners	
  to	
  understand	
  what	
  
target	
  talent	
  pools	
  care	
  about
13
MarkeRng	
  Funnel	
  to	
  Engage	
  and	
  ATract	
  Top	
  Talent	
  
Build Awareness
Engage
Nurture
Hire!
Next-Class Strategies include converting candidates
and employees into promoters
Step	
  1:	
  Create	
  Awareness	
  	
  
STRATEGY	
  àAWARENESS	
  à	
  ENGAGE	
  à	
  NURTURE	
  à	
  HIRE	
  
Step	
  2.	
  Build	
  CommuniRes	
  of	
  Talent	
  
STRATEGY	
  àAWARENESS	
  à	
  ENGAGE	
  à	
  NURTURE	
  à	
  HIRE	
  
NEXT	
  SLIDE	
  –	
  show	
  various	
  TS	
  
16
Step	
  2.	
  Build	
  CommuniRes	
  of	
  Talent	
  
STRATEGY	
  àAWARENESS	
  à	
  ENGAGE	
  à	
  NURTURE	
  à	
  HIRE	
  	
  
2	
  
	
  
	
  187,446	
  
followers	
  
	
  
	
  79%	
  	
  
of	
  LI	
  Members	
  are	
  
interested	
  in	
  updates	
  on	
  
job	
  opportuni6es	
  from	
  
companies	
  they	
  follow	
  	
  
	
  
	
  23%	
  	
  
of	
  LI	
  Members	
  hired	
  were	
  
following	
  ADP	
  at	
  the	
  6me	
  
of	
  hire	
  
	
  
	
  
Step	
  2:	
  Build	
  CommuniRes	
  of	
  Talent	
  
STRATEGY	
  àAWARENESS	
  à	
  ENGAGE	
  à	
  NURTURE	
  à	
  HIRE	
  
Benefits	
  of	
  a	
  Community:	
  Measurable	
  Results	
  
Define	
  populaRons	
  within	
  the	
  talent	
  	
  
community	
  to	
  engage	
  in	
  new	
  ways:	
  
	
  
By	
  area	
  of	
  interest	
  and/or	
  regionally	
  	
  
	
  
• 	
  Recruiter	
  Chats	
  
• 	
  Customized	
  Webinars	
  
• 	
  Targeted	
  e-­‐newsleEers	
  
• 	
  Invita6ons	
  to	
  meet	
  us	
  at	
  events	
  
	
  	
  
(college	
  campus,	
  Diversity	
  Events,	
  Industry	
  events,	
  career	
  fairs,	
  Your	
  own	
  hosted	
  events)	
  
	
  
Using	
  digital	
  means	
  of	
  communica6on	
  (or	
  digital	
  tracking	
  on	
  physical	
  ads)	
  
allows	
  you	
  to	
  track	
  every	
  step	
  of	
  the	
  process	
  and	
  make	
  constant	
  improvements	
  
Step	
  3:	
  Nurture	
  Your	
  Talent	
  
STRATEGY	
  |AWARENESS	
  à	
  ENGAGE	
  à	
  NURTURE	
  à	
  HIRE	
  
19
The	
  Norm 	
   	
  	
  
Corporate
Branding
Content
PR
Awards
Corporate
Blog
Earnings
Community
Efforts
Job
Postings
Best	
  In	
  Class	
  
Corporate
Branding
Content
PR
Awards
Corporate
Blog
Earnings
Community
Efforts
Job
Postings
Powerful Talent
Brand Content
Thought
Leadership
Humor
Video/Photos
Employee
Testimonials
Department/
Individual Blogs
Pop Culture
Step	
  3:	
  Nurture	
  Your	
  Talent	
  
STRATEGY	
  àAWARENESS	
  à	
  ENGAGE	
  à	
  NURTURE	
  à	
  HIRE	
  
§  Newsletters
§  Webinars
§  Job Alerts
• 
22
Email Marketing
Hires were up 200%
this fiscal year
Step	
  3:	
  Nurture	
  Your	
  Talent	
  
STRATEGY	
  àAWARENESS	
  à	
  ENGAGE	
  à	
  NURTURE	
  à	
  HIRE	
  
Event	
  Based	
  MarkeRng:	
  
•  Webinars	
  	
  
•  Virtual	
  Career	
  Fairs	
  
•  Live	
  Events	
  	
  	
  	
  
•  	
  	
  
	
  	
  	
  	
  	
  	
  
23
Step	
  3:	
  Nurture	
  Your	
  Talent	
  
STRATEGY	
  àAWARENESS	
  à	
  ENGAGE	
  à	
  NURTURE	
  à	
  HIRE	
  
 
ADP	
  Talent	
  Brand:	
  	
  
By	
  the	
  Numbers	
  
	
  
25	
  
Life@ADP	
  -­‐	
  	
  52% 	
   	
  	
  
Community	
  |	
  Diversity	
  |	
  Benefits	
  
	
  
Technology@ADP	
  –	
  9%	
  
Discover	
  a	
  culture	
  of	
  innovaBon	
  
	
  
StarRng	
  your	
  Career 	
  -­‐	
  4% 	
   	
  	
  
On-­‐campus	
  recruiBng,	
  career	
  advice	
  for	
  recent	
  grads	
  
	
  
ADP	
  EssenRals	
  –	
  22%	
  
HR,	
  Payroll,	
  Client	
  Service	
  &	
  ImplementaBon	
  Careers	
  	
  
	
  
Sales@ADP	
  –	
  13% 	
  	
  
Explore	
  ADP’s	
  top-­‐ranked	
  Sales	
  Programs	
  
800,000+
Talent Community Members
10%	
  of	
  North	
  American	
  hires	
  are	
  directly	
  
aEributed	
  to	
  talent	
  branding	
  programs	
  
Sales
HR
IT
Consulting
Operations
187,446+
Followers on LinkedIn
Talent	
  Brand	
  Index	
  measures	
  your	
  talent	
  brand	
  	
  
What	
  percent	
  of	
  people	
  who	
  know	
  about	
  you	
  show	
  an	
  interest?	
  
Talent	
  Brand	
  	
  
Index	
  	
  
=	
  
Talent	
  Brand	
  Engagement	
  
	
  Talent	
  Brand	
  Reach	
  
Talent	
  Brand	
  Reach	
  
Talent	
  Brand	
  Engagement	
  
Talent
4,792,260
members
members
755,096	
  
ADP	
  	
  
16%	
  
26
Thank	
  You	
  
	
  
	
  

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Recruitment is Marketing | InDemand 2014

  • 2. 2
  • 3. STRATEGY  |AWARENESS  à  ENGAGE  à  NURTURE  à  HIRE   3
  • 4. CONSIDERING   HIRED   UNAWARE   AWARE   Every  Candidate  has  completed  The  Candidate  Journey   Every  Candidate’s  Journey   From Unaware to Hired
  • 6. 6
  • 7. 7
  • 8. 8
  • 9. STRATEGY  |AWARENESS  à  ENGAGE  à  NURTURE  à  HIRE   9
  • 10. Strategy:  Define  and  Build  The  Brand     10
  • 11. Communication ADP’s  Employer  Brand  incorporates  our  Mission,   Vision  and  Values   One ADP Integrity is Everything Insightful Expertise Service Excellence Inspiring Innovation Each Person CountsResults-driven Social Responsibility
  • 12. Employment Value Proposition Preferences for Sales in Professional Services in North America We  also  work  with  partners  to  understand  what   target  talent  pools  care  about
  • 13. 13
  • 14. MarkeRng  Funnel  to  Engage  and  ATract  Top  Talent   Build Awareness Engage Nurture Hire! Next-Class Strategies include converting candidates and employees into promoters
  • 15. Step  1:  Create  Awareness     STRATEGY  àAWARENESS  à  ENGAGE  à  NURTURE  à  HIRE  
  • 16. Step  2.  Build  CommuniRes  of  Talent   STRATEGY  àAWARENESS  à  ENGAGE  à  NURTURE  à  HIRE   NEXT  SLIDE  –  show  various  TS   16
  • 17. Step  2.  Build  CommuniRes  of  Talent   STRATEGY  àAWARENESS  à  ENGAGE  à  NURTURE  à  HIRE     2      187,446   followers      79%     of  LI  Members  are   interested  in  updates  on   job  opportuni6es  from   companies  they  follow        23%     of  LI  Members  hired  were   following  ADP  at  the  6me   of  hire      
  • 18. Step  2:  Build  CommuniRes  of  Talent   STRATEGY  àAWARENESS  à  ENGAGE  à  NURTURE  à  HIRE   Benefits  of  a  Community:  Measurable  Results   Define  populaRons  within  the  talent     community  to  engage  in  new  ways:     By  area  of  interest  and/or  regionally       •   Recruiter  Chats   •   Customized  Webinars   •   Targeted  e-­‐newsleEers   •   Invita6ons  to  meet  us  at  events       (college  campus,  Diversity  Events,  Industry  events,  career  fairs,  Your  own  hosted  events)     Using  digital  means  of  communica6on  (or  digital  tracking  on  physical  ads)   allows  you  to  track  every  step  of  the  process  and  make  constant  improvements  
  • 19. Step  3:  Nurture  Your  Talent   STRATEGY  |AWARENESS  à  ENGAGE  à  NURTURE  à  HIRE   19
  • 20. The  Norm       Corporate Branding Content PR Awards Corporate Blog Earnings Community Efforts Job Postings
  • 21. Best  In  Class   Corporate Branding Content PR Awards Corporate Blog Earnings Community Efforts Job Postings Powerful Talent Brand Content Thought Leadership Humor Video/Photos Employee Testimonials Department/ Individual Blogs Pop Culture
  • 22. Step  3:  Nurture  Your  Talent   STRATEGY  àAWARENESS  à  ENGAGE  à  NURTURE  à  HIRE   §  Newsletters §  Webinars §  Job Alerts •  22 Email Marketing Hires were up 200% this fiscal year
  • 23. Step  3:  Nurture  Your  Talent   STRATEGY  àAWARENESS  à  ENGAGE  à  NURTURE  à  HIRE   Event  Based  MarkeRng:   •  Webinars     •  Virtual  Career  Fairs   •  Live  Events         •                  23
  • 24. Step  3:  Nurture  Your  Talent   STRATEGY  àAWARENESS  à  ENGAGE  à  NURTURE  à  HIRE  
  • 25.   ADP  Talent  Brand:     By  the  Numbers     25   Life@ADP  -­‐    52%       Community  |  Diversity  |  Benefits     Technology@ADP  –  9%   Discover  a  culture  of  innovaBon     StarRng  your  Career  -­‐  4%       On-­‐campus  recruiBng,  career  advice  for  recent  grads     ADP  EssenRals  –  22%   HR,  Payroll,  Client  Service  &  ImplementaBon  Careers       Sales@ADP  –  13%     Explore  ADP’s  top-­‐ranked  Sales  Programs   800,000+ Talent Community Members 10%  of  North  American  hires  are  directly   aEributed  to  talent  branding  programs   Sales HR IT Consulting Operations 187,446+ Followers on LinkedIn
  • 26. Talent  Brand  Index  measures  your  talent  brand     What  percent  of  people  who  know  about  you  show  an  interest?   Talent  Brand     Index     =   Talent  Brand  Engagement    Talent  Brand  Reach   Talent  Brand  Reach   Talent  Brand  Engagement   Talent 4,792,260 members members 755,096   ADP     16%   26
  • 27. Thank  You