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Practical SEO
Strategies – Getting
Results Across
Multiple Countries
Nick Wilsdon
Lead SEO, Vodafone Group
22 Country Markets
40 Partner Markets
$43.2 billion Revenue Per
Year
446 million mobile customers
93,000 employees
Source: Vodafone Annual Report 2015
Team Focused on Performance
Architects
SEO
Analytics
Project
Management
Lessons Learned
Over 12 months
Get Organised
Insert Confidentiality Level in slide footer 5 07 October 2015
Low-Tech Solutions Work
Use Tools and Alerts
http://nickwilsdon.com/how-to-set-up-email-sms-alerts-on-robots-txt-
changes/
• Set up alerts to keep informed
• Internal communications
• Free tools, such as IFTTT
• Platform alerts from vendors
The Checklist Manifesto: How To Get Things Right
• Checklists are a solution to the
fallibility of our memory in
complex situations
• Checklists are practical tools
• Installs discipline of high
performance and aid training
• WHO “Safe Surgery Checklist”
reduced complications for surgical
patients by 36%, deaths by 47%
Understand the
importance of business
cases
Data and Forcasting is Essential
Checklists are a solution to the
fallibility of our memory in complex
situations
Checklists are practical tools
Installs discipline of high performance
and aid training
WHO “Safe Surgery Checklist” reduced
complications for surgical patients by
36%, deaths by 47%
There is no business
case without data
The Essential of a Good Business Case
• Backed up with data
• Measurable
• Clear timelines
• Material difference to business
• Aligned with common objectives –
other teams and C-suite
Business Cases Can Start Simply
Reach out to other teams
Insert Confidentiality Level in slide footer 13 07 October 2015
Integration is Everything
• Search out relevant teams
• Listen and share knowledge
• Understand their objectives
• Data is currency
Google Trends Data Easily Available
Seasonal Keyword Heatmaps
http://nickwilsdon.com/ho
w-to-make-seasonal-
keyword-heatmaps/
Mobile Becoming Primary Internet Access Point
Source: Google https://www.consumerbarometer.com
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
More often via smartphone than computer / tablet Equally via smartphone & computer / tablet
Mobile Only Access Now Reality
7%
1%
6% 4% 6%
34%
3%
6%
38%
1%
8%
1%
4%
55%
6%
17%
6%
Only Access Internet On Mobile
Source: Google https://www.consumerbarometer.com
Support your local
champions to get action
No one can whistle a symphony. It takes an orchestra
to play it.
• Understand local team objectives
• Celebrate their successes
• SEO advocacy is essential
• Training
• Build community
• Central sharing
It’s easier to cycle strategy
into markets
Insert Confidentiality Level in slide footer 21 07 October 2015
Don’t Boil The Ocean
Global Team
Market 1 Market 2
1. Prove strategy within one
market
2. Lean on their local objectives
(technical, mobile SEO, ROPO,
content…)
3. Celebrate their success
4. Rework business case
5. Deliver into next markets
Build Partners Not
Vendors
The Right Tools for the Job
• Pick your tools carefully
• Organised work-flow
• Training and certification
• Look for innovative partners
Think strategically both
short and long term
The Greatest Challenge to Enterprise SEO
• Progress is difficult
• Enterprise requires lead-time for
most programs streams
• Planning ahead allows budgets to
be set
• Innovation feeds into SEO
advocacy – excites teams
Mobile Web vs. App – Whole New Level of Integration
“Sometimes the best answer is on a website, and
sometimes it’s in an app.” – Google
App indexing is not new, introduced in 2013 but it can
now be used to index content on apps that are not
installed on the user’s device
When users click an app result, they will be prompted
to open the application or download it.
Available in Bing (MS Store) and with iOS apps
How will we do this? Mobile App Sitemaps
https://developers.google.com/app-
indexing/introduction
Designing Better User Journeys
Mobile
Search
Experience
Vodafone App
Experience
Combined Mobile
Search & App
Experience
Network
Coverag
e
Billing &
Top up
Device
Support
Personalise
d FAQs
@nickwilsdon
https://uk.linkedin.com/in/nickwilsdon
https://plus.google.com/+NickWilsdon/
Thank You

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Practical SEO Strategies - Getting Results Across Multiple Costuntries - Nick Wilsdon from Vodafone - Linkdex Think Tank

  • 1. Practical SEO Strategies – Getting Results Across Multiple Countries Nick Wilsdon Lead SEO, Vodafone Group
  • 2. 22 Country Markets 40 Partner Markets $43.2 billion Revenue Per Year 446 million mobile customers 93,000 employees Source: Vodafone Annual Report 2015
  • 3. Team Focused on Performance Architects SEO Analytics Project Management
  • 5. Get Organised Insert Confidentiality Level in slide footer 5 07 October 2015
  • 7. Use Tools and Alerts http://nickwilsdon.com/how-to-set-up-email-sms-alerts-on-robots-txt- changes/ • Set up alerts to keep informed • Internal communications • Free tools, such as IFTTT • Platform alerts from vendors
  • 8. The Checklist Manifesto: How To Get Things Right • Checklists are a solution to the fallibility of our memory in complex situations • Checklists are practical tools • Installs discipline of high performance and aid training • WHO “Safe Surgery Checklist” reduced complications for surgical patients by 36%, deaths by 47%
  • 10. Data and Forcasting is Essential Checklists are a solution to the fallibility of our memory in complex situations Checklists are practical tools Installs discipline of high performance and aid training WHO “Safe Surgery Checklist” reduced complications for surgical patients by 36%, deaths by 47% There is no business case without data
  • 11. The Essential of a Good Business Case • Backed up with data • Measurable • Clear timelines • Material difference to business • Aligned with common objectives – other teams and C-suite
  • 12. Business Cases Can Start Simply
  • 13. Reach out to other teams Insert Confidentiality Level in slide footer 13 07 October 2015
  • 14. Integration is Everything • Search out relevant teams • Listen and share knowledge • Understand their objectives • Data is currency
  • 15. Google Trends Data Easily Available
  • 17. Mobile Becoming Primary Internet Access Point Source: Google https://www.consumerbarometer.com 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% More often via smartphone than computer / tablet Equally via smartphone & computer / tablet
  • 18. Mobile Only Access Now Reality 7% 1% 6% 4% 6% 34% 3% 6% 38% 1% 8% 1% 4% 55% 6% 17% 6% Only Access Internet On Mobile Source: Google https://www.consumerbarometer.com
  • 20. No one can whistle a symphony. It takes an orchestra to play it. • Understand local team objectives • Celebrate their successes • SEO advocacy is essential • Training • Build community • Central sharing
  • 21. It’s easier to cycle strategy into markets Insert Confidentiality Level in slide footer 21 07 October 2015
  • 22. Don’t Boil The Ocean Global Team Market 1 Market 2 1. Prove strategy within one market 2. Lean on their local objectives (technical, mobile SEO, ROPO, content…) 3. Celebrate their success 4. Rework business case 5. Deliver into next markets
  • 24. The Right Tools for the Job • Pick your tools carefully • Organised work-flow • Training and certification • Look for innovative partners
  • 26. The Greatest Challenge to Enterprise SEO • Progress is difficult • Enterprise requires lead-time for most programs streams • Planning ahead allows budgets to be set • Innovation feeds into SEO advocacy – excites teams
  • 27. Mobile Web vs. App – Whole New Level of Integration “Sometimes the best answer is on a website, and sometimes it’s in an app.” – Google App indexing is not new, introduced in 2013 but it can now be used to index content on apps that are not installed on the user’s device When users click an app result, they will be prompted to open the application or download it. Available in Bing (MS Store) and with iOS apps How will we do this? Mobile App Sitemaps https://developers.google.com/app- indexing/introduction
  • 28. Designing Better User Journeys Mobile Search Experience Vodafone App Experience Combined Mobile Search & App Experience Network Coverag e Billing & Top up Device Support Personalise d FAQs