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Cognitive Computing
with Human in the Loop
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
Lora Aroyo
Web & Media Group, VU
IBM Center for Advanced Studies (CAS)
Harnessing User Semantics at Scale
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
Who am I …
Vrije Universiteit Amsterdam
computer science professor
heading web & media group
Amsterdam Data Science
IBM Center for Advanced Studies, Amsterdam
research associate
leading cognitive computing & crowdsourcing team
Columbia University, NY
visiting scholar
computer science, NLP, Computer Vision
Columbia Data Science
Tagasauris Inc, NY
Chief of Science
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
VU Web & Media Group …
Tobias Kuhn
Davide	Ceolin	
Victor	de	Boer		
Jan	Wielemaker		
10 PhD Students
Lora	Aroyo
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
VU Web & Media Group …
Tobias Kuhn
Davide	Ceolin	
Victor	de	Boer		
Jan	Wielemaker		
10 PhD Students
Lora	Aroyo	
Intelligent & Interactive Information Systems
enriching metadata & content of digital collections
content analysis for entity extraction
modeling provenance in digital collections
tracking changes over time
augmenting online multimedia
text & video summarization
interactive product placement, hotspots
assessing quality of web data
bias, controversy, opinions, perspectives
uncertainty, ambiguity
trust, privacy
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
… but they don’t actually understand people
software systems becoming ever more intelligent
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
not all human knowledge can yet be captured by machines
for wide ranges of real-world contexts
Knowledge Representation
aims at human knowledge in machine-readable form
all the information machines have
is all the information there is
there is always something else …
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
key scientific challenge:
capturing human knowledge
at scale and adequate to real-world needs
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
Human Computation:
how human intelligence at scale can be used to
improve machine-based knowledge
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
understanding human computation:
improving how machine-based systems
acquire, capture & harness human knowledge
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
… understanding the data
variety of meanings
multitude of perspectives
abundance of sources
endless applications
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
… understanding the crowds
volunteers
enthusiasts
visitors on-site
visitors online
paid crowds
in-house experts
understand who are the different crowds
what can they do for your collection
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
http://crowdtruth.org/
framework that facilitates
data collection, processing & analytics
of human computation knowledge
“best collective decisions are
result of disagreement,
not consensus or compromise”
James Surowiecki
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
disagreement = signal
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
http://crowdtruth.org/
disagreement is signal
for the natural ambiguity of language and
diversity & perspectives of human interpretation
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
http://controcurator.org/
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
X
Interac(ve	Explora,on	&	Discovery	in	Context	
building	automa(c	storylines	(narra(ves)
DIVE+
Aggregated	views	over	the	collec(on	
collec(ng	perspec,ves	from	crowds	&	niches
http://diveproject.beeldengeluid.nl/
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
VOTE for DIVE: https://summit2017.lodlam.net/2017/04/12/dive-explorative-search-for-digital-humanities/
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
VU – IBM CAS Team
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
Victor	de	Boer		Lora	Aroyo	 Oana	Inel	
Chiel	van	den	Akker	Susan	Legêne
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
Carlos	MarAnez	OrAz	
Werner	Helmich	
Berber	Hagedoorn	Sabrina	Sauer
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
Liliana	Melgar	
Johan	Oomen	 Jaap	Blom
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
Cognitive Computing
with Human in the Loop
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
Lora Aroyo
Web & Media Group, VU
IBM Center for Advanced Studies (CAS)
Harnessing User Semantics at Scale
https://www.rijksmuseum.nl/en/rijksstudio
Crowds	for	Co-crea-on	Data
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
… by user-driven augmentations
of exiting online collections
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
Nichesourcing	with	Experts	
http://annotate.accurator.nl
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
niches of people with the right expertise to
contribute specific information
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
Train	Lay	Crowds	to	be	Experts	
training the general crowd to be a niche:
game in which players can carry out an expert
annotation tasks with some assistance
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
http://spotvogel.vroegevogels.vara.nl
Volunteer crowds for continuous gaming
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
Paid	Crowds	for	Video	Analysis	
CrowdTruth.org
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
Paid	Crowds	for	Text	Analysis	
CrowdTruth.org
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
Paid	Crowds	for	Image	Analysis	
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
CrowdTruth.org
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
Challenge 1: Typically undertaken in isolation
Challenge 2: Difficult to estimate & control the time to complete
Challenge 3: Difficult to assess & compare quality
Challenge 4: Demands continuous promotional effort
Challenge 5: Active learning (human-in-the-loop) needs different
expertise
Challenge 6: Challenging for institutions to incorporate
crowdsourcing results into their existing content infrastructure
Crowdsourcing Challenges
measure & assess
ensure impact
•  be aware of the channel, e.g. Wikipedia,
Wikimedia, Facebook
Riste Gligorov, Michiel Hildebrand, Jacco van Ossenbruggen, Guus Schreiber, Lora Aroyo
(2011). On the role of user-generated metadata in audio visual collections. International
conference on Knowledge capture K-CAP '11, Pages 145-152
measure & assess
monitor progress
6 months 2 years
340,551 tags 36,981 tags
137.421 matches
602 items 1.782 items
555 registered players 2,017 users (taggers)
thousands of anonymous players
12,279 visits (3+ min online)
44,362 pageviews
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
user vocabulary
8% in professional vocabulary
23% in Dutch lexicon
89% found on Google
locations (7%)
engeland
persons (31%)
objects (57%)
measure & assess
evaluate content, compare crowds
88% of the tags useful for specific genres
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
http://crowdtruth.org/
disagreement signals ambiguity
if people disagree then it will be more difficult for a
machine to classify that example
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
http://mediasuite.clariah.nl/
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
1998
from DVDs to data science
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
1998 2006
1 million dollar prize
for best algorithm
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
Netflix switches to streaming
20071998 2006
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
Team BellKor wins Netflix Prize
20071998 2006 2009
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
Team BellKor wins Netflix Prize
20071998 2006 2009
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
From Jeopardy to real-world problems
2011 2017
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
data is at the centre of every process
http://lora-aroyo.org u http://slideshare.net/laroyo u @laroyo
data is essential to evolve with users

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