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COMMBANK 
UX MOVING INTO AGILE
IN THE YEAR 
2013
LF 
Executive General Manager
lesson 
1 
AGILE COACHES 
ARE YOUR NBF* 
*New Best Friend
lesson 
2 
CCD PROCESS INTO THE 
AGILE FRAMEWORK 
DISCOVERYREADY INCEPTIONSET 
SCRUMGO 
Design Research 
Contextual Enquiries 
Competitive Reviews 
Focus groups 
Stakeholder workshops 
Opportunity Review 
Expert Consultation 
Comparative Reviews 
Usability testing 
Survey 
Experience Strategy 
Empathy Maps 
CX Vision 
Tasks Model 
User Journeys 
Experience Principles 
Personas 
Conceptual Design 
Concept Workshops 
Storyboarding 
Tech feasibility 
Interaction Model 
Concept sketching 
Screen Flows 
Visual Concepts 
3VÄ7YV[V[`WPUN 
Concept Testing 
Content baseline 
Detailed Design 
Detailed wireframe 
Interactive Prototype 
Usability Testing 
Visual Design 
Annotated wireframes 
Pattern library 
Visual Style Guide
lesson 
3 
THE HOLY TRINITY 
UX LEAD PRODUCT OWNER TECHNOLOGY LEAD
lesson 
4 
EVERYONE GETS 
DOWN  DIRTY
lesson 
5 
GET A 
HEAD 
START 
DISCOVERY INCEPTION
lesson 
6 
VISUALISE PROGRESS
lesson 
6 
VISUALISE PROGRESS
lesson 
6 
VISUALISE PROGRESS
lesson 
7 
SIZE MATTERS 
UX DESIGNER VISUAL DESIGNER
lesson 
8 
ASSUMPTIONS 
ARE JUST 
ASSUMPTIONS 
:) 
:)
lesson 
9 
CONTINUOUS LEARNING
lesson 
10 
START UP MENTALIT Y 
FAILED FAILED FAILED SUCCESS FAILED SUCCESS
THANK 
YOU

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