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Enabling MR
 with data
     Satya MAHESH
            Sanofi
The views expressed in this message are
made in an individual capacity and do
not necessarily reflect those of Sanofi
(the “company”) or any of its affiliates.

Neither the company nor any of its
affiliates assumes any responsibility or
liability of any use which may be made
of any views expressed here in.
Next 20 mins…



                 Equip MR with data
                 Territory mapping
                 Data to target doctors


                In scope : Only ethical Rx
The fourth power..
The Good news is…




  No Data                   Data



                    need to create data
to gain the right data,
Survey
 Questionnaire
         Field Survey
              Data Validation
                    Analysis
                          Field realities
                                  Territories & Lists
Survey .. a Caution…



                       Field Capabilities

                       Market Realities
So called …Potential
                                                                      How many
                                                        Customer                   On Patients
                                                                     Cases of Pain
                                                          Doc 1           40           A
                                                          Doc 2           35           B
                                                          Doc 3           30           C
                                                          Doc 4           25           D

                                                                       How many
                                                        Customer                       On Rx
                                                                      Rxs of Brand
                                                          Doc 1            5            D
                                                          Doc 2            10           C
                                                          Doc 3            15           B
                                                          Doc 4            20           A

                                                        Customer      How Long ? On Total Tabs
                                                        Doc 1              90            B
                                                        Doc 2              60            A
                                                        Doc 3                5           D
Weightage is strategically decided and depends on Stage Doc 4              20
                                                        of product in Its life cycle     C
Defining Potential



                     Customer
                        Or
                      Brand
Potential     Propensity
 Volume of      Degree of
Opportunity     likelihood




Prescription   Duration
 Realized      Frequency
opportunity     Dosage
Weighted Score on brand Gr.levers



Strategic
                40%            40%            20%
Weightage
             How many        How many                         Strategic
Customer                                   How Long ?   Score
            Cases of Pain   Rxs of Brand                      Potential
  Doc 1          40               5           90         36       A
  Doc 2          35              10           60         30       B
  Doc 3          30              15            5         19       D
  Doc 4          25              20           20         22       C
Segmentation



                                  National Segmentation
                                                      Or
                                 Territorial Segmentation



 Call Load: Call Per day x Number of working days In a Month or a Promo Cycle
Time to deep dive in to Data…
Mathematricks
Doctor      Score Cumulated Class
Dr. 1        7.00   7.00      A     Customers in descending
Dr. 2        5.50   12.50     A     order of their score
Dr. 3        4.60   17.10     B
Dr. 4        4.30   21.40     B
Dr. 5        4.10   25.50     B
Dr. 6        4.00   29.50     B     Based on Cum.Score, divide in
Dr. 7        2.90   32.40     C     to 3-4 equal segments
Dr. 8        2.80   35.20     C
Dr. 9        2.70   37.90     C
Dr. 10       2.00   39.90     C
Dr. 11       1.10   41.00     C     National segmentation
Dr. 12       1.00   42.00     C
# Score     42.00
# Score/3   14.00
Segments

       A ~ 10%       33% of Strategic Potential


       B ~ 20%       33% of Strategic Potential


                     33% of Strategic Potential


           C ~ 70%
@#$%        I’m available
Confused ?   during break !
Territory map



                                          No. of Customers
                                                         Or
                                                   Call Load



  Call Load: Call Per day x Number of working days Ina Month ( or Promo Cycle)
The Key : Call Load
                Territory A
                 Potential # Drs        Freq Call Load
                A Drs          15         3     45
                B Drs          40         2     80
                C Drs          95         1     95
                Call load of MR / Territory        220

                Territory B
                 Potential # Drs        Freq Call Load
                A Drs           5         3     15
                B Drs          30         2     60
                C Drs          145        1    145
                Call load of MR / Territory        220
Spoon feed data…




                   Use Mobile SFA
Sacrifice…


             Give more info
             before the Call..


             Take less input
             after the Call…
Data without action is useless




                Coach FF to act on data
In non urban markets…




               Execution is the Strategy
The fakirs of India can fall asleep on a
bed of nails with many points.
Make ads. with many points and none
will penetrate.
Make one point and watch it penetrate
Focus…

         FF will always deliver
           what you ask for

         Be clear on what to ask..
Carry Home…



              Potential : Brand strategy

              Call Load : a Territory

              You get what you ask for
Acknowledgements and Image credits


            My wife Syamala for non-Interference

            Bharath Chaudhary for his reference




  Image Credits Unknown Artists &
  ……………………..Photographers
ThanQ




ksatyamahesh@gmail.com
+91 9819 62 01 62

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Enabling Medical Reps with Data

  • 1. Enabling MR with data Satya MAHESH Sanofi
  • 2. The views expressed in this message are made in an individual capacity and do not necessarily reflect those of Sanofi (the “company”) or any of its affiliates. Neither the company nor any of its affiliates assumes any responsibility or liability of any use which may be made of any views expressed here in.
  • 3. Next 20 mins…  Equip MR with data  Territory mapping  Data to target doctors In scope : Only ethical Rx
  • 5. The Good news is… No Data Data need to create data
  • 6. to gain the right data, Survey Questionnaire Field Survey Data Validation Analysis Field realities Territories & Lists
  • 7. Survey .. a Caution… Field Capabilities Market Realities
  • 8. So called …Potential How many Customer On Patients Cases of Pain Doc 1 40 A Doc 2 35 B Doc 3 30 C Doc 4 25 D How many Customer On Rx Rxs of Brand Doc 1 5 D Doc 2 10 C Doc 3 15 B Doc 4 20 A Customer How Long ? On Total Tabs Doc 1 90 B Doc 2 60 A Doc 3 5 D Weightage is strategically decided and depends on Stage Doc 4 20 of product in Its life cycle C
  • 9. Defining Potential Customer Or Brand
  • 10. Potential Propensity Volume of Degree of Opportunity likelihood Prescription Duration Realized Frequency opportunity Dosage
  • 11. Weighted Score on brand Gr.levers Strategic 40% 40% 20% Weightage How many How many Strategic Customer How Long ? Score Cases of Pain Rxs of Brand Potential Doc 1 40 5 90 36 A Doc 2 35 10 60 30 B Doc 3 30 15 5 19 D Doc 4 25 20 20 22 C
  • 12. Segmentation National Segmentation Or Territorial Segmentation Call Load: Call Per day x Number of working days In a Month or a Promo Cycle
  • 13. Time to deep dive in to Data…
  • 14. Mathematricks Doctor Score Cumulated Class Dr. 1 7.00 7.00 A Customers in descending Dr. 2 5.50 12.50 A order of their score Dr. 3 4.60 17.10 B Dr. 4 4.30 21.40 B Dr. 5 4.10 25.50 B Dr. 6 4.00 29.50 B Based on Cum.Score, divide in Dr. 7 2.90 32.40 C to 3-4 equal segments Dr. 8 2.80 35.20 C Dr. 9 2.70 37.90 C Dr. 10 2.00 39.90 C Dr. 11 1.10 41.00 C National segmentation Dr. 12 1.00 42.00 C # Score 42.00 # Score/3 14.00
  • 15. Segments A ~ 10% 33% of Strategic Potential B ~ 20% 33% of Strategic Potential 33% of Strategic Potential C ~ 70%
  • 16. @#$% I’m available Confused ? during break !
  • 17. Territory map No. of Customers Or Call Load Call Load: Call Per day x Number of working days Ina Month ( or Promo Cycle)
  • 18. The Key : Call Load Territory A Potential # Drs Freq Call Load A Drs 15 3 45 B Drs 40 2 80 C Drs 95 1 95 Call load of MR / Territory 220 Territory B Potential # Drs Freq Call Load A Drs 5 3 15 B Drs 30 2 60 C Drs 145 1 145 Call load of MR / Territory 220
  • 19. Spoon feed data… Use Mobile SFA
  • 20. Sacrifice… Give more info before the Call.. Take less input after the Call…
  • 21. Data without action is useless Coach FF to act on data
  • 22. In non urban markets… Execution is the Strategy
  • 23. The fakirs of India can fall asleep on a bed of nails with many points. Make ads. with many points and none will penetrate. Make one point and watch it penetrate
  • 24. Focus… FF will always deliver what you ask for Be clear on what to ask..
  • 25. Carry Home… Potential : Brand strategy Call Load : a Territory You get what you ask for
  • 26. Acknowledgements and Image credits My wife Syamala for non-Interference Bharath Chaudhary for his reference Image Credits Unknown Artists & ……………………..Photographers