3. Where Are We Today…and Where Are We Going? 1995 2008 2050 ? Digital Media $ Non-Digital Media Today
4. As a Marketer, Your Objectives Are Manifold Search Marketing Print Awareness Create awareness Education Create interest through information Image Maintain brand Direct response Cycle of trial, purchase, and repeat Television Radio Direct mail & response Outdoor
5. Search is the Most Efficient Channel $50 $20 $8.5 $0 $20 $40 $60 $80 Direct mail Email Online display ads Yellow Pages Search Source: Piper Jaffray: “The New eCommerce Decade: The Age of Micro Targeting,” Oct 2006 Approximate Customer Gaining Cost Across Various Channels $70 $60
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7. Google AdWords Reaches Global Markets Sources: Measured by Media Metrix and NetRatings (September 2004); “2005 Web Globalization Report Card,” Byte Level Research (November 2004) People use Google in over 100 languages The Google Network reaches more than 80% of worldwide Internet users.
8. The Google Network Google: #1 U.S. search engine : Search partners : Thousands of Content partners :
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11. Imagine Your Business on Google Your Business Imagine your business here right when a user is searching for what you offer www.YourBusiness.com
16. AdWords for Content - AdSense Reaches millions of users as they read content online Google scans a page, interprets its content and serves relevant ads Recipe for Roasted Garlic Pasta Sauce Relevant ads Targeted in real-time
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21. AdWords Start Page Step 1: Go to www.google.com/adwords When you reach the Google AdWords page, simply click the button to begin The sign-up process usually takes about 15 minutes You can read more about the benefits of AdWords and how it works on this page as well
22. Choose Your Edition Step 2: Choose Your Edition For this presentation we will walk you through the Starter Edition sign-up process Starter Edition has a simplified sign-up and set-up process for new AdWords advertisers You will have simplified keyword selection, ad copy writing, and campaign/local targeting You can always graduate to the Standard Edition at any time
23. What if I Don’t Have a Web Page? Hosted business pages are informational sites that new AdWords advertisers may create when setting up advertising campaigns. If you have a small business and would like to advertise with Google AdWords, but you don't have a website, you can create a hosted page to showcase your business. It usually takes only 15 minutes to set up. With AdWords and hosted business pages, you'll be able to reach potential customers with a few quick and easy steps.
24. Select Your Ad Location and Language Step 3: Select the language and location where you want your ad to show You can target a specific area within your selected country, territory, and even state if you so wish
25. Write Your Ad Step 4: Write your ad In this step, you enter the website address where you want potential customers to go when they click on your ad If you don’t have a webpage, you can still take advantage of AdWords. We have a tool that allows you to create a simple page hosted by Google Then, follow the instructions and write your ad. Your ad title and copy should be relevant and understandable to your customers If you are having a case of writer’s block, there’s a tool that can provide you with ad copy ideas; simply click the “Give me ideas” tab and follow the simple instructions
26. Choose Your Keywords Step 5: Choose Your Keywords Keywords are what your prospective customers are typing into the search bar to find your products and services, such as “ real estate, 91311” In this step, you can enter as many keywords and key phrases as you’d like into the box Your ad will be more effective if your keywords are directly related to your ad. More specific key phrases and keywords will lead to better leads
27. Set Your Budget and Choose a Currency Step 6: Choose your budget Select the currency in which you will be paying for your ad AdWords will show your ad as often as possible within the budget guidelines you set You can select one of the preset budget amounts or input your own monthly budget amount in the box
28. Create an Account Step 7: Set Up Your Account If you already have an account with any of Google’s properties, you can choose to use that email address and password to log into AdWords If you want to create a new account, simply select the second option and enter the requested information Then, click “create account”
29. Enter Your Billing Information Select a form of payment You can use direct debit or credit card
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31. How do I create an effective AdWords campaign? Target Audiences Higher Clickthrough Rates More Qualified Leads Better Conversions Good User Experience Relevance is the key to a successful AdWords campaign
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41. Search Query Performance Report Identify existing keywords that should be deleted 3 Identify new keywords to add to your account 2 Select the correct match type (i.e. broad, phrase, exact, or negative) for your existing keywords 1
42. Choosing the Right Keywords – Selling Dogfood pets buy dog food buy cheap dog food online now Purina dog chow vet dogs canned dog meals dog food recipes
43. Choosing the Right Keywords Source: OneStat.com – July 2006 94% of people in the US search with multi-word phrases
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45. Keywords in Ad Text figurines Collector Dolls 40% Off The Anastasia Collection - Porcelain Dolls, Doll Stands, & More www.AdWordsExample.com Discount Figurines Unique Collectibles, Gift Ideas, Figurines & Miniatures. Buy Online! www. AdWordsExample .com Catch your customer’s eye by making sure your headlines match the keywords. Matching terms show up in bold text on the Google results page.
46. Include a Call to Action Examples: get info, research here, download free white paper, order our catalog, buy now, save money Avoid meaningless slogans and gimmicky language Click Here Visit Us
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49. Inter-capitalize Display URL Inter-capitalizing your display URL may make your ad stand out more and lead to better clickthrough rates
52. Using Budgets With AdWords, you can set your advertising budget to whatever you desire. Simply enter a monthly budget amount into the box in the “Budget” section For more control, you can even decide how much each customer lead (click) is worth to you. You can set your maximum cost-per-click to any amount you desire, such as $0.10 If you’re unsure, Google could help optimize your budget based on the keywords you choose; simply check the “Google should set my bids…” box
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54. And Targeting Is Easy… AdWords gives you the option to target the location where your ad will be visible to potential customers If you want your ad to be shown to all relevant searches in a particular country, you can simply select a country If you would like to target a local area within a country, simply enter a city name or postal code to search and select the area where you would like your ads to show 94043
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56. AdWords is Accountable Monitor Your AdWords Performance The AdWords interface lets you monitor the performance of each ad that you are running, as well as your overall performance With AdWords, you always know how your ads—and marketing budget—are performing
57. Search Query Performance Report Example The Search Query column shows the queries that triggered your ads.
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61. Sample Report: New Columns The ‘Domain’ column shows you the domain of the site where your ad appeared.
68. Pay Per Action Pay for completed action(s) User clicks on ad User completes action Set cost-per-action (CPA) value for a specific action on your site Publisher chooses your PPA ad and places it on his site Ad shows on publisher’s site
70. Conversion Optimizer The Conversion Optimizer allows you to specify your maximum cost-per-acquisition (CPA) bid and Google automatically adjusts your CPC bids to achieve those CPAs. Requires the use of conversion tracking and at least 300 conversions in the previous 30 days.
85. Marketer’s Objective: Effective Advertising At the Right Time With the Right Message Through the Right Medium 7:00 am Morning Paper 8:00 am Drive-Time Radio 10:00 am Check News Online 12:00 pm Send a Text Message 3:00 pm Chat with Colleague about Latest Movie 9:00 pm Prime Time TV The Right Consumer 1 2 3 4 5:00 pm Search for Dinner Recipes Online
86. Google Print Ads: Overview Currently adding Spanish-language and college newspapers to network Easier scale I Better targeting Fewer touch-points I Increased efficiency Bringing the simplicity and scale of a web- enabled marketplace to newspaper advertising Print Ads Key Benefits At Scale: Nationwide Coverage Over 400 major US newspapers 1 Targeted: Geography and Section Specific Choose sections or even special-interest papers 2 Efficient: Marketplace-Driven Pricing You offer what the ad is worth to you 3 Simple: Centralized Buying One interface and one invoice for multi-paper buys 4
87. Google Print Ads: Newspaper Partners Google’s network includes over 450 daily newspapers, including the primary newspaper in 32 of the top 35 DMA’s. 1 Editor & Publisher (2005) newspaper fact book Over 31M in total circulation 60% of total US paid circulation 1
88. Google TV Ads: Overview A fully integrated, end-to-end digital system for buying, selling, measuring, and delivering TV ads Key Benefits TV Ads Measurable: Near Real Time Reporting Second-by-second viewership data within 24 hours 1 Accountable: No Make Goods, No Bundling Advertisers pay only for impressions delivered 2 Flexible: Better Optimization Adjust campaigns on the fly with a few clicks of the mouse 3 Efficient: All-Digital Workflow Access 100 channels through a single interface 4 Strong National Footprint 13 million households via EchoStar partnership 5
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MEDIA * We are still in the early stages of the digitization of the world…..but things are changing quickly * As measured by users: - Only 1 Billion people in world are online… 6+ Billion people total - Today, 5x more mobile phones than computers (from Eric’s Davos notes) - Today, 20% of kids in Korea addicted to the Internet (from Eric’s Davos notes) - In 2008, Internet access via mobile phones will be more common than Internet access via computer
Here are our four advertising solutions. We will cover each in greater detail during the examples and illustrations portion of this presentation, but at a high level, they are: Search Content Site Targeting Web Utilities
Imagine your business on the results page How do I get my business up there? How do I get my business up on Google?
Here you can see a page of Google Search results for a user searching on the keyword ‘flowers’. [Animation] The term the user types into the search field is called the search query, and appears that the top of the page. [Animation] The search results appear on the left side of the screen, with news results at the top. These search results are free. Google does not accept money for placement of websites in the search results.
Next to the search results, ads can appear both on the right hand side of the page and occasionally above the search results. These are put there by Google’s online advertising product, called AdWords. Ads are triggered by the user query - this is called keyword advertising.
Keywords are terms that advertisers chose that trigger their ads on Google. As in the case you just saw, the advertisers chose the keyword ‘flowers’. When a user of Google.com types a search query into the search field, as shown here, [Animation] the appropriate ads are triggered along with the search results. These ads are relevant to the keyword ‘flowers’, and could appear on the Google search results page. These advertisers are hoping that users will click on their ads, and be taken to the advertiser’s website to conduct business. [Animation] Keyword advertising has many distinct benefits. It allows you to target your ads specifically to users who are looking for your product or service, and avoid those users who are not likely to become your customers. As a result, you can get a better return on investment, also known as ROI, for your advertising budget. Targeted advertising also helps Google users find what they’re looking for, ensuring that they will continue using Google and providing a valuable source of potential customers for our advertisers. Next you’ll take a closer look at a typical AdWords ad.
Using the same technology to determine a site’s relevancy to keywords in natural search, our engine matches AdWords ads to the content on a site delivering an extremely targeted message and positive experience.
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Step six, simply select if you would like to receive special AdWords offers and tips from Google…
AdWords is designed to reward relevance Creating a relevant, high quality account from the start is vital
Keywords can range from irrelevant, to general, relevant, and extremely specific Here we are looking for dog food. Out of the following keywords that users might enter to search for our product, which keywords are too general or irrelevant? [animation] Pets, dogs, and vet are all too general. Users searching on those terms might be looking for products other than food. Dog food recipes on the other hand would bring you irrelevant traffic, as those users are looking to make dog food themselves rather than purchase it. [animation] Buy cheap dog food online now is an example of a keyword that is too specific. Few users are likely to search using this whole phrase. On the other hand, though, [animation] Buy dog food, Purina dog chow and canned dog meals would all be potentially good keywords that would bring relevant traffic to your site.
Fill-ins: Slide title ** Please change takeaway at bottom if this does not match your intention with this slide! --If you want to fill in global percentages or percentages for other countries, go to http://www.onestat.com/html/aboutus_pressbox45-search-phrases.html. Make sure you change the graph title.
It’s important to write targeted ad text for several reasons. Ad text is your opportunity to make your ad stand out from your competition. It is also the only part of your account that is visible to users. So, be persuasive, informative, really entice users to click on your ad. This will ultimately increase your return on investment. Let’s talk about some ad text best practices.
One of the most important elements of writing effective ads is including your keywords in the ad title or somewhere in your ad text. Think like a customer. If you type in figurines in Google and you see these two ads, which one would you be more likely to click on? Most Google users prefer the bottom one with Discount figurines in the ad title. In looking at the top ad, “collector dolls” might encompass “figurines,” [animation] but the visual match makes a big difference in establishing relevancy. Another reason this works well for advertisers is that keywords are bolded in ad text, making the ad stand out even more.
We recommend using a strong call to action, relating specifically to your conversion, such as a sale or sign up. What do you think is a call to action in this ad text? [animation] If you guessed Find New and Used Books, and/or Order Online Today, you were right! Both of these phrases invite users to interact with the site. Make sure to avoid using meaningless slogans such as 'Click Here' and 'Visit Us'. Ideally, your call to action will inform the customer what it is you want them to do on your site, tying back to what your conversion is
Remember that these are ads and you are only given a few lines and characters to work with so you really should try and make your ad stand out among your competition. Whatever makes you different from your competition or gives you an edge, try to highlight that in your ad. Use your special offers, sales, etc to your advantage. If your sale offers are changing though, don’t forget to go in to your account and update your ad text.
If the location of your business is important to your customers, you should include that location in your ad text to increase your ad performance. [animation] For example, if your business only offers service in New York, you should state that clearly in your ad text. Potential customers who see an ad targeted to their location are more likely to click on that ad.
Another important piece to writing effective ad text is to make your display URL stand out. You can do this easily by capitalizing the first letter of each word within the URL. A lot of our advertisers have found that this has helped them get better clickthrough rates as it made their ads stand out more. We recommend testing both versions of your display URL before deciding what works best for your campaign.
Having multiple ads in one Ad Group is advantageous because you can test a variety of ad messages, but another ad might lead to more conversions. [Animation] Let’s look at an example of multiple ads that could be included in one Ad Group. All the ads shown here contain a strong call to action. The first ad is the original ad. The ad on the bottom left removes the company name from the title, and contains a different offer and a different call to action. The bottom right ad experiments with yet another title and a different characteristic of the product being offered.
The minimal cost of AdWords is a real benefit to advertisers. ANIMATION First, there is no minimum spending limit. You can spend a small amount at first…to test new keywords and ads…and then increase spending when you become comfortable with the success of your advertising. Google welcomes all advertisers, regardless of budget constraints. ANIMATION Secondly, you can choose your daily spending limit. Google display your ads so that the number of clicks you receive does not exceed your daily budget. ANIMATION You choose the maximum amount you are willing to spend for each click on your ads. Google never charges you more than this maximum amount. In fact, Google’s automated auction system often charges you less than the maximum you are willing to pay. For more details on this, please see the module on Pricing and Ranking. ANIMATION You pay for clicks on your ads. You are charged only when users are interested enough in your product or service to go to your website, and possibly become your customer. Google charges for advertising on a cost-per-click basis. Advertisers pay when a consumer clicks on their ad. This is called a pay-for-performance, or pay-per-click model. Contrast this with the majority of online advertising, where pricing is based ad impressions; this is usually a fee per thousand impressions. There are no guarantees that a consumer will actually click through to the advertiser’s website with that model. NEXT ANIMATION With AdWords free conversion tracking and online reporting, advertisers get customizable reports that continuously track their sales conversions and return on investemnt. These reports can also be emailed automatically on a regular basis. These capabilities give the advertiser full control over their campaign spend and clear insight into performance. See the training modules on Reports and ‘ROI & Conversions’ for more information on this subject.
So, if the opportunity exists, how can local advertisers take advantage of it? One of the things that Google has done to reach out to local advertisers is provide the ability for a local advertiser to specify the local market in which they actually operate A business shown here wants to market it services or products only in the atlanta area
Replace with a “My Ad Campaign” page with actual statistics
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