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Gamification: 
Creating Engaged Learners 
Work in Process 
(not done) 
By Karl M. Kapp 
Bloomsburg University 
Author of Gamification of Learning &Instruction 
Download Slides & Notes at: www.karlkapp.com/kapp‐notes 
June 12, 2014 
Follow on Twitter:@kkapp for updates, slides & additional ideas.
For: 
Notes 
Slides 
Additional Ideas 
www.karlkapp.com 
www.karlkapp.com/kapp-notes
Check out Karl’s Books 
on Gamification 
http://tinyurl.com/KappbookG1 
http://tinyurl.com/KappbookG2
Karl Work in M. Process 
Kapp 
(not done) 
Presents:
Design Takeaway Challenge
Work in Process 
(not done)
Work in Process 
(not done) 
It wasn’t a good day for Larry the Learner….
Apparently, he just 
died of boredom. 
Work in Process 
(not done)
LEARNING EAGLE 
See Section F for Coupons October 30, 2014 
Content and Strategy Catastrophe 
Investigation Opened 
By Harry James 
Las Vegas, NV– It started out as 
just another normal day. Larry 
the Learner had just sat at his 
desk to embark on a learning 
journey. A journey that turned 
horrific within only a few 
moments. 
The result is unnecessary 
incident that could and should 
have been avoided by having 
the right instructional strategy 
coupled with the right content. 
Work in Process 
(not done)
It wasn’t a good day for me either…I had to 
find out why. 
Work in Process 
(not done)
And it’s not a good day for you... 
You’ve got to help me 
solve this case. 
Work in Process 
(not done)
Stakes are high…… 
Work in Process 
(not done)
Type of 
Knowledge Appropriate 
Strategy 
Definition 
First, get a paper and pen or 
pencil and draw something 
like this. 
Tell-Tale 
Verbs 
You do have a pen and 
paper? Ok, you can use 
your tabletwhatever? 
Work in Process 
(not done)
Next you need to choose your disguise… 
Work in Process 
(not done)
Now let’s search Larry’s office for clues… 
Work in Process 
(not done)
Today: 
Learn how to create 
a winning proposal. 
Work in Process 
(not done)
What type of knowledge was Larry 
learning? 
Procedural 
Declarative 
Conceptual 
Problem‐Solving 
Work in Process 
(not done)
Hmm, I think we need 
to learn more about 
instructional 
strategies, I know just 
who to ask. 
We need to visit one of 
the toughest L&D folks 
I know. The Learning 
Lady. 
Work in Process 
(not done)
Let’s get going to her favorite 
hangout. 
Work in Process 
(not done)
On her lunch hour she hangs at a place 
called “The Dinner” 
Work in Process 
(not done)
Yeah, she was a former school teacher. As 
wicked with the red pen as they come. 
Oh, no I don’t. 
It’s not “The Dinner.” It’s “The 
Diner.” 
Work in Process 
(not done)
So tell me about 
instructional strategies. 
Work in Process 
(not done)
First, let me tell you about 
the most basic type of 
knowledge or content. 
Work in Process 
(not done)
The most basic type of knowledge is 
“Declarative Knowledge.” Factual 
information that can only be learner 
through memorization. 
Work in Process 
(not done)
Type of 
Knowledge 
Appropriate 
Strategy 
Definition Tell-Tale 
Verbs 
Let’s take some 
notes on that. 
Work in Process 
(not done)
Type of 
Knowledge 
Appropriate 
Strategy 
Definition Tell-Tale 
Verbs 
Declarative 
Information to be 
memorized 
Work in Process 
(not done)
Ok, question for you and 
your detectives. 
Work in Process 
(not done)
Which of the following is an example 
of Declarative Knowledge. 
Learning about the concept of safety 
Learning new jargon, terms and 
acronyms 
Learning how to design a building 
Learning how to perform steps for 
recording expenses Work in Process 
(not done)
Got, it. So what strategies 
would be good for teaching 
facts? 
Work in Process 
(not done)
She started to rattle off the information. 
PASS 
Mnemonics 
As an example, Roy G. Biv 
HOMES 
ADDIE 
Work in Process 
(not done)
Elaboration 
Storytelling 
Learners remember facts 
better in stories than in 
Work in Process bulleted lists. 
(not done)
Association 
Diagrams 
Tables 
Matching 
Activities 
Work in Process 
(not done)
Good but how do I know if the 
clue is pointing toward 
“Declarative Knowledge”? 
Work in Process 
(not done)
Identify 
Recognize 
One way is to look for the 
following verbs in the learning 
objectives. 
Recall 
Good, let’s recap 
what we know so far 
detectives. 
Work in Process 
(not done)
Type of 
Knowledge 
Appropriate 
Strategy 
Definition Tell-Tale 
Verbs 
Declarative 
Information that can 
only be learned 
through memorization 
-Mnemonics 
-Elaboration 
-Association 
-Identify 
-Recognize 
-Recall 
Work in Process 
(not done)
Our conversation was over. She had to go. 
I can’t give you any more 
information, you must now go 
talk to “The King Pin.” 
Work in Process 
(not done)
It was a short trip to The King Pin’s Office. 
Work in Process 
(not done)
Hello King Pin. Call me Bob. 
Hi, ya Bob. 
Work in Process 
(not done)
Start talk’n Bob. 
I need to know about 
instructional 
strategies. 
All I’ll tell you about is 
Conceptual Knowledge 
Actually, I think I’d like 
you to call me King pin. 
that’s it. 
Work in Process 
(not done)
Conceptual Knowledge is 
the grouping of ideas or 
objects having common 
attributes. 
Work in Process 
(not done)
Which of the following is an example 
of Conceptual Knowledge. 
Learning about Customer Service 
Learning new jargon, terms and 
acronyms 
Learning how to design a building 
Learning how to perform steps for 
recording expenses Work in Process 
(not done)
There are two types of 
concepts, concrete 
concepts and abstract 
concepts. 
Work in Process 
(not done)
I’m listening. 
Concrete concepts 
are things you can 
touch, like a table 
Abstorra cat c choanirc.e pts are 
things you can’t touch like 
customer service or 
compliance. 
Work in Process 
(not done)
How does one teach 
concepts? 
Work in Process 
(not done)
Examples and non-examples 
of the concept. 
Take the concept of a 
chair…what are the 
attributes of a chair? 
Work in Process 
(not done)
What else you got? 
Work in Process 
(not done)
Metaphors 
A metaphor transfers the sense or 
ideas or associations of one word to 
another. 
ThCer eAaDtiDngI Ee nMgaogdienlg i sin as trrouacdt imona pis. 
Being in compliance is as 
easy as following a recipe. 
like writing a mystery novel. 
Work in Process 
(not done)
Anything else you want 
to tell me? 
Work in Process 
(not done)
All I got left is Concept 
Map. 
Work in Process 
(not done)
-Metaphors 
-Examples, Non 
-Concept Map Verbs 
Instructional 
Strategies 
Declarative 
Knowledge 
-Mnemonics 
-Elaboration 
-Association 
-Identify 
-Recognize 
-Recall 
Conceptual 
-Classify 
-Discriminate 
-Compare 
Problem Solving 
-Review Examples 
-Question Protocol 
-Learning 
Documentary 
-Construct 
-Create 
-Design 
Procedural 
-Conceptual 
Understanding 
-Big Picture 
–Why 
-Verify 
-Perform 
-Follow 
Work in Process 
(not done)
Alright, detectives did 
you get those verbs? 
Work in Process 
(not done)
Type of 
Knowledge 
Appropriate 
Strategy 
Definition Tell-Tale 
Verbs 
Declarative 
Information that can 
only be learned 
through memorization 
-Mnemonics 
-Elaboration 
-Association 
-Identify 
-Recognize 
-Recall 
Conceptual Grouping of ideas, 
objects having 
common attributes. 2 
abstract & concrete 
-Metaphors 
-Examples, Non 
-Concept Map 
-Classify 
-Discriminate 
-Compare 
Work in Process 
(not done)
Twittermission 
Work in Process 
(not done)
Now we need to find Ivan…the Informant... 
I knew one of his old haunts. 
Work in Process 
(not done)
He was about as friendly as a ghost on 
Halloween with no one to haunt. 
Hello, again clueless… 
Work in Process 
(not done)
He was about as friendly as a ghost on 
Halloween with no one to haunt. 
Look I am going to ask you a question 
about Procedural Knowledge, the right 
answer gives you a clue about matching 
strategy with content. 
Work in Process 
(not done)
Which of the following is an example 
of Procedural Knowledge. 
Learning about Quality Customer 
Service 
Learning what the term “ADDIE” 
means. 
Learning how to troubleshoot a 
software program. 
Work in Process 
(not done)
Step 1 Step 2 Step 3 
Procedural Knowledge is step-by-step 
instructions for performing a task. 
Work in Process 
(not done)
He grabbed his typewriter and made some 
notes to explain about Procedural Knowledge. 
Work in Process 
(not done)
Strategy One: Part-to-Whole 
De-construct the procedure, teach the 
individual parts and then put it back 
together again. 
Work in Process 
(not done)
Work in Process 
(not done)
Strategy Three: 
Why? 
Teach the “Why” 
behind a process 
or a procedure to 
provide the 
context for 
troubleshooting 
and for 
understanding the 
steps. 
Work in Process 
(not done)
BEonnust:e Prro cQeduureess tarioe an b uTnechx otf “strung-together” 
concepts. If the learner is having 
problems with the procedure, it might be they 
don’t understand the underlying concepts. 
Work in Process 
(not done)
Riddle me this…which verbs do you think are 
indicators of Procedural Knowledge? 
Work in Process 
(not done)
Which verbs are indicators of 
Procedural Knowledge. 
Design, Create, Synthesize 
Verify, Perform, Follow 
Identify, Recall, Recognize 
Compare, Contrast, Discriminate 
Work in Process 
(not done)
How is your chart 
looking detectives? 
We must be getting 
close. 
Work in Process 
(not done)
Type of 
Knowledge 
Appropriate 
Strategy 
Definition Tell-Tale 
Verbs 
Conceptual Grouping of ideas, 
objects having 
common attributes. 
Abstract & Concrete 
-Metaphors 
-Examples, Non 
-Concept Map 
-Classify 
-Discriminate 
-Compare 
Declarative 
Information that can 
only be learned 
through memorization 
-Mnemonics 
-Elaboration 
-Association 
-Identify 
-Recognize 
-Recall 
Procedural Step-by-step 
instructions for 
performing a task. 
-Part-to-Whole 
-Kobayashi Maru 
–Why? 
-Verify 
-Perform 
-Follow 
Work in Process 
(not done)
Before you and your loser friends 
go, here is a pack of matches 
You might want to light something 
on fire. 
Or, it might be a clue. 
Work in Process 
(not done)
I arrived at the place on the matchbook, as 
shady as a pine grove at Midnight… 
Work in Process 
(not done)
“The Boss Lady” pulled up in her fancy car. 
Work in Process 
(not done)
Work in Process 
(not done)
Here is a folder on the 
subject. 
Work in Process 
(not done)
She would tell me about the final level of 
learning and the strategies. 
Have a seat. 
Work in Process 
(not done)
So what have we 
learned? 
Work in Process 
(not done)
So far, so good. Follow the next clue on the 
matchbook I found in my desk drawer…. 
Work in Process 
(not done)
Work in Process 
(not done)
What are some gamification 
practices that can engage 
learners? 
Work in Process 
(not done)
Any Others? 
Work in Process 
(not done)
Here’s my short list. 
Work in Process 
(not done) 
1) Story/Characters 
2) Polling/Audience Input 
3) Points/Winners/Teams 
4) Mystery/Curiosity 
5) Open Loop
Unfortunately, we’ll have to leave that 
mystery for another keynote…. 
Work in Process 
(not done)
The End 
Work in Process 
(not done)
Credits: 
Detective Artwork Courtesy of Vanessa Bailey 
Flow Diagram by Kristin Bittner 
Typewriter is Clip Art 
Audience Response by Poll Everywhere 
Work in Process 
(not done)
QUESTIONS? 
Work in Process 
(not done)
Can you get a close up? 
Work in Process 
(not done)
Work in Process 
(not done)
Type of 
Knowledge 
Appropriate 
Strategy 
Definition Tell-Tale 
Verbs 
Problem 
Solving 
Previously un-encountered 
situation 
Requires application 
of previously learned 
Knowledge. 
-Review Examples 
-Question Protocol 
-Learning 
Documentary 
-Construct 
-Create 
-Design 
Conceptual Grouping of ideas, 
objects having 
common attributes. 
-Metaphors 
-Examples, Non 
-Concept Map 
-Classify 
-Discriminate 
-Compare 
Declarative 
Information that can 
only be learned 
through memorization 
-Mnemonics 
-Elaboration 
-Association 
-Identify 
-Recognize 
-Recall 
Procedural Step-by-step 
instructions for 
performing a task. 
-Part-to-Whole 
-Kobayashi Maru 
–Why? 
-Verify 
-Perform 
-Follow 
Work in Process 
(not done)
Work in Process 
(not done)
Work in Process 
(not done)
BLOOPERS 
Work in Process 
(not done)
Can we take a break, my 
neck is killing me. 
Work in Process 
(not done)

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Gamification Strategies for Engaged Learning

  • 1. Gamification: Creating Engaged Learners Work in Process (not done) By Karl M. Kapp Bloomsburg University Author of Gamification of Learning &Instruction Download Slides & Notes at: www.karlkapp.com/kapp‐notes June 12, 2014 Follow on Twitter:@kkapp for updates, slides & additional ideas.
  • 2. For: Notes Slides Additional Ideas www.karlkapp.com www.karlkapp.com/kapp-notes
  • 3. Check out Karl’s Books on Gamification http://tinyurl.com/KappbookG1 http://tinyurl.com/KappbookG2
  • 4. Karl Work in M. Process Kapp (not done) Presents:
  • 6. Work in Process (not done)
  • 7. Work in Process (not done) It wasn’t a good day for Larry the Learner….
  • 8. Apparently, he just died of boredom. Work in Process (not done)
  • 9. LEARNING EAGLE See Section F for Coupons October 30, 2014 Content and Strategy Catastrophe Investigation Opened By Harry James Las Vegas, NV– It started out as just another normal day. Larry the Learner had just sat at his desk to embark on a learning journey. A journey that turned horrific within only a few moments. The result is unnecessary incident that could and should have been avoided by having the right instructional strategy coupled with the right content. Work in Process (not done)
  • 10. It wasn’t a good day for me either…I had to find out why. Work in Process (not done)
  • 11. And it’s not a good day for you... You’ve got to help me solve this case. Work in Process (not done)
  • 12. Stakes are high…… Work in Process (not done)
  • 13. Type of Knowledge Appropriate Strategy Definition First, get a paper and pen or pencil and draw something like this. Tell-Tale Verbs You do have a pen and paper? Ok, you can use your tabletwhatever? Work in Process (not done)
  • 14. Next you need to choose your disguise… Work in Process (not done)
  • 15. Now let’s search Larry’s office for clues… Work in Process (not done)
  • 16. Today: Learn how to create a winning proposal. Work in Process (not done)
  • 17. What type of knowledge was Larry learning? Procedural Declarative Conceptual Problem‐Solving Work in Process (not done)
  • 18. Hmm, I think we need to learn more about instructional strategies, I know just who to ask. We need to visit one of the toughest L&D folks I know. The Learning Lady. Work in Process (not done)
  • 19. Let’s get going to her favorite hangout. Work in Process (not done)
  • 20. On her lunch hour she hangs at a place called “The Dinner” Work in Process (not done)
  • 21. Yeah, she was a former school teacher. As wicked with the red pen as they come. Oh, no I don’t. It’s not “The Dinner.” It’s “The Diner.” Work in Process (not done)
  • 22. So tell me about instructional strategies. Work in Process (not done)
  • 23. First, let me tell you about the most basic type of knowledge or content. Work in Process (not done)
  • 24. The most basic type of knowledge is “Declarative Knowledge.” Factual information that can only be learner through memorization. Work in Process (not done)
  • 25. Type of Knowledge Appropriate Strategy Definition Tell-Tale Verbs Let’s take some notes on that. Work in Process (not done)
  • 26. Type of Knowledge Appropriate Strategy Definition Tell-Tale Verbs Declarative Information to be memorized Work in Process (not done)
  • 27. Ok, question for you and your detectives. Work in Process (not done)
  • 28. Which of the following is an example of Declarative Knowledge. Learning about the concept of safety Learning new jargon, terms and acronyms Learning how to design a building Learning how to perform steps for recording expenses Work in Process (not done)
  • 29. Got, it. So what strategies would be good for teaching facts? Work in Process (not done)
  • 30. She started to rattle off the information. PASS Mnemonics As an example, Roy G. Biv HOMES ADDIE Work in Process (not done)
  • 31. Elaboration Storytelling Learners remember facts better in stories than in Work in Process bulleted lists. (not done)
  • 32. Association Diagrams Tables Matching Activities Work in Process (not done)
  • 33. Good but how do I know if the clue is pointing toward “Declarative Knowledge”? Work in Process (not done)
  • 34. Identify Recognize One way is to look for the following verbs in the learning objectives. Recall Good, let’s recap what we know so far detectives. Work in Process (not done)
  • 35. Type of Knowledge Appropriate Strategy Definition Tell-Tale Verbs Declarative Information that can only be learned through memorization -Mnemonics -Elaboration -Association -Identify -Recognize -Recall Work in Process (not done)
  • 36. Our conversation was over. She had to go. I can’t give you any more information, you must now go talk to “The King Pin.” Work in Process (not done)
  • 37. It was a short trip to The King Pin’s Office. Work in Process (not done)
  • 38. Hello King Pin. Call me Bob. Hi, ya Bob. Work in Process (not done)
  • 39. Start talk’n Bob. I need to know about instructional strategies. All I’ll tell you about is Conceptual Knowledge Actually, I think I’d like you to call me King pin. that’s it. Work in Process (not done)
  • 40. Conceptual Knowledge is the grouping of ideas or objects having common attributes. Work in Process (not done)
  • 41. Which of the following is an example of Conceptual Knowledge. Learning about Customer Service Learning new jargon, terms and acronyms Learning how to design a building Learning how to perform steps for recording expenses Work in Process (not done)
  • 42. There are two types of concepts, concrete concepts and abstract concepts. Work in Process (not done)
  • 43. I’m listening. Concrete concepts are things you can touch, like a table Abstorra cat c choanirc.e pts are things you can’t touch like customer service or compliance. Work in Process (not done)
  • 44. How does one teach concepts? Work in Process (not done)
  • 45. Examples and non-examples of the concept. Take the concept of a chair…what are the attributes of a chair? Work in Process (not done)
  • 46. What else you got? Work in Process (not done)
  • 47. Metaphors A metaphor transfers the sense or ideas or associations of one word to another. ThCer eAaDtiDngI Ee nMgaogdienlg i sin as trrouacdt imona pis. Being in compliance is as easy as following a recipe. like writing a mystery novel. Work in Process (not done)
  • 48. Anything else you want to tell me? Work in Process (not done)
  • 49. All I got left is Concept Map. Work in Process (not done)
  • 50. -Metaphors -Examples, Non -Concept Map Verbs Instructional Strategies Declarative Knowledge -Mnemonics -Elaboration -Association -Identify -Recognize -Recall Conceptual -Classify -Discriminate -Compare Problem Solving -Review Examples -Question Protocol -Learning Documentary -Construct -Create -Design Procedural -Conceptual Understanding -Big Picture –Why -Verify -Perform -Follow Work in Process (not done)
  • 51. Alright, detectives did you get those verbs? Work in Process (not done)
  • 52. Type of Knowledge Appropriate Strategy Definition Tell-Tale Verbs Declarative Information that can only be learned through memorization -Mnemonics -Elaboration -Association -Identify -Recognize -Recall Conceptual Grouping of ideas, objects having common attributes. 2 abstract & concrete -Metaphors -Examples, Non -Concept Map -Classify -Discriminate -Compare Work in Process (not done)
  • 53. Twittermission Work in Process (not done)
  • 54. Now we need to find Ivan…the Informant... I knew one of his old haunts. Work in Process (not done)
  • 55. He was about as friendly as a ghost on Halloween with no one to haunt. Hello, again clueless… Work in Process (not done)
  • 56. He was about as friendly as a ghost on Halloween with no one to haunt. Look I am going to ask you a question about Procedural Knowledge, the right answer gives you a clue about matching strategy with content. Work in Process (not done)
  • 57. Which of the following is an example of Procedural Knowledge. Learning about Quality Customer Service Learning what the term “ADDIE” means. Learning how to troubleshoot a software program. Work in Process (not done)
  • 58. Step 1 Step 2 Step 3 Procedural Knowledge is step-by-step instructions for performing a task. Work in Process (not done)
  • 59. He grabbed his typewriter and made some notes to explain about Procedural Knowledge. Work in Process (not done)
  • 60. Strategy One: Part-to-Whole De-construct the procedure, teach the individual parts and then put it back together again. Work in Process (not done)
  • 61. Work in Process (not done)
  • 62. Strategy Three: Why? Teach the “Why” behind a process or a procedure to provide the context for troubleshooting and for understanding the steps. Work in Process (not done)
  • 63. BEonnust:e Prro cQeduureess tarioe an b uTnechx otf “strung-together” concepts. If the learner is having problems with the procedure, it might be they don’t understand the underlying concepts. Work in Process (not done)
  • 64. Riddle me this…which verbs do you think are indicators of Procedural Knowledge? Work in Process (not done)
  • 65. Which verbs are indicators of Procedural Knowledge. Design, Create, Synthesize Verify, Perform, Follow Identify, Recall, Recognize Compare, Contrast, Discriminate Work in Process (not done)
  • 66. How is your chart looking detectives? We must be getting close. Work in Process (not done)
  • 67. Type of Knowledge Appropriate Strategy Definition Tell-Tale Verbs Conceptual Grouping of ideas, objects having common attributes. Abstract & Concrete -Metaphors -Examples, Non -Concept Map -Classify -Discriminate -Compare Declarative Information that can only be learned through memorization -Mnemonics -Elaboration -Association -Identify -Recognize -Recall Procedural Step-by-step instructions for performing a task. -Part-to-Whole -Kobayashi Maru –Why? -Verify -Perform -Follow Work in Process (not done)
  • 68. Before you and your loser friends go, here is a pack of matches You might want to light something on fire. Or, it might be a clue. Work in Process (not done)
  • 69. I arrived at the place on the matchbook, as shady as a pine grove at Midnight… Work in Process (not done)
  • 70. “The Boss Lady” pulled up in her fancy car. Work in Process (not done)
  • 71. Work in Process (not done)
  • 72. Here is a folder on the subject. Work in Process (not done)
  • 73. She would tell me about the final level of learning and the strategies. Have a seat. Work in Process (not done)
  • 74. So what have we learned? Work in Process (not done)
  • 75. So far, so good. Follow the next clue on the matchbook I found in my desk drawer…. Work in Process (not done)
  • 76. Work in Process (not done)
  • 77. What are some gamification practices that can engage learners? Work in Process (not done)
  • 78. Any Others? Work in Process (not done)
  • 79. Here’s my short list. Work in Process (not done) 1) Story/Characters 2) Polling/Audience Input 3) Points/Winners/Teams 4) Mystery/Curiosity 5) Open Loop
  • 80. Unfortunately, we’ll have to leave that mystery for another keynote…. Work in Process (not done)
  • 81. The End Work in Process (not done)
  • 82. Credits: Detective Artwork Courtesy of Vanessa Bailey Flow Diagram by Kristin Bittner Typewriter is Clip Art Audience Response by Poll Everywhere Work in Process (not done)
  • 83. QUESTIONS? Work in Process (not done)
  • 84. Can you get a close up? Work in Process (not done)
  • 85. Work in Process (not done)
  • 86. Type of Knowledge Appropriate Strategy Definition Tell-Tale Verbs Problem Solving Previously un-encountered situation Requires application of previously learned Knowledge. -Review Examples -Question Protocol -Learning Documentary -Construct -Create -Design Conceptual Grouping of ideas, objects having common attributes. -Metaphors -Examples, Non -Concept Map -Classify -Discriminate -Compare Declarative Information that can only be learned through memorization -Mnemonics -Elaboration -Association -Identify -Recognize -Recall Procedural Step-by-step instructions for performing a task. -Part-to-Whole -Kobayashi Maru –Why? -Verify -Perform -Follow Work in Process (not done)
  • 87. Work in Process (not done)
  • 88. Work in Process (not done)
  • 89. BLOOPERS Work in Process (not done)
  • 90. Can we take a break, my neck is killing me. Work in Process (not done)