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LEADERSHIP 
at all Levels through 
Developing 
PURPOSE DRIVEN COACHING
& 
2009, 2012, 2013 
http://coachfederation.org/orgstudy 
64 + countries 
-Coaches 
-Senior leadership 
-L&OD professionals 
-HR professionals
It’s 
Exhaustive
The Gardner!
Today 
Brewing Conversations & Relationships 
The Essence of coaching 
What makes a great coach 
Powerful coaching interventions 
Coaching for results 
What Why 
Where 
When Who 
How
Brewing 
Conversations 
&Relationships
Let’sdiscuss
What is Coaching?
Learning through differences?
Training 
Mentoring 
Counselling 
Consulting 
Coaching
Programs 
Advice 
Therapy 
Solutions 
Questions
Coachingis about Conversations
Coachingis a powerfuland meaningful relationshipthat helps clients think- through their own solutions within a time- framethrough powerful questioning & way forward thinking
Coachingis about the 
-----------------
Coachingis about the 
CLIENT
So how did it all Start?
469-399BC : Socrates 
1500: Carriage 
1850 –word Coach was used by English Universities 
1930-40’s–Passive passenger (Assisted by mentor) 
1950’s–Management Literature as skill 
1974–“The Inner game of Tennis” –Timothy Gallwey 
1980–Life coaching was focus in Canada 
1988–Thomas Leonard course: Design your life 
1980sExecutive coaching began to emerge 
1990’s–Coaching for performance by John Whitmore 
So how did it all Start?
Emergence of 
1.Positive Psychology 
2.Emotional Intelligence 
So how did it all Start?
Coaching is for ’Problem employees’ 
Everyone is coachable 
The coach is a Business expert 
You don’t needspecialist trainingin coaching 
Coaching is a nice employment perk 
Coaching credentials means more effectiveness 
It takes a lot of time 
Results can’t be measured 
Let’s Discuss
Link between Sports and Coaching
1.Examining values 
2.Developing a vision 
3.Setting goals 
4.Visualization of mental reactionsbefore an event 
5.Centering and maintaining focus 
6.Working with belief’s 
Link between Sports and Coaching
Performance 
Skills 
Career 
Personal or life 
Business 
Sales 
Team coaching 
Flavors of Coaching 
Executive 
Health and wellness 
Relationship 
Wealth/Financial 
Grief
The essence of Coaching
Demystifying Coaching
Client 
Coach 
Intervention 
Coaching Engagement 
Change initiator 
Thinker 
Decision maker 
Goal setter 
Doer & Mover 
Listener 
Clarifier 
Suggestion-giver 
Resource provider 
Accountability 
1……………………….………………….n
Client 
Coach 
Intervention 
Coaching Engagement 
Change initiator 
Thinker 
Decision maker 
Goal setter 
Doer & Mover 
Listener 
Clarifier 
Suggestion-giver 
Resource provider 
1……………………….………………….n 
Sponsor 
Accountability
1.Coaching is a relationshipand hence built on Trust 
2.Coaching is all about client 
3.Coaching is helping your client move forward 
4.Coaching believes Clients have their own solutions 
5.Coaching believes in maintaining high ethical standards because a lot is shared in confidence 
6.Coaches are constant learners 
7.Coaching is result-oriented 
7 simple Truths
The next Mile
Coachingin Organizations
Why do weneed coaching?
Change
Organizational level 
So what’s Changing? 
Management level 
Evolving Technology 
Economy 
Skill shortages 
Innovation 
Diversity and inclusion 
Global Challenges 
Competition 
Government regulation 
Big-data 
Leadership 
Operations 
Selecting talent 
Retaining talent 
Communicating vision 
Performance 
Organizational culture 
Virtual workforce 
Generations 
Cost reduction
Personal Level 
Change in the way work is done 
Change in roles and relationships with people 
Change in relationship with customers 
Change in culture
Personal goals 
Career 
Performance 
Relationships 
People Development 
Work-life balance 
? 
Struck! 
BUT! 
Want to move forward!
How Coaching helps
Don't know what to do 
Know what to do 
Need to know what to do 
Choice criteria 
How to go about? 
Risk and challenges 
More… 
Need more clarity 
Wondering if options can be widened 
Next steps and consequences 
Plan of action 
Resources
Awareness 
Clarity 
Choice 
Action 
Accountability 
How Coaching helps
Awareness 
Clarity 
Choice 
Action 
What does a Coach do? 
AskQUESTIONS in a safe environmentto help client gain/move to
Awareness 
•How we: Think, Behave, Act 
•Ourvalues, personality, strengths, beliefs 
•Philosophy, Pursuits 
•The environment: Opportunities & challenges, 
The picture of NOW, us and the environment:
Clarity 
•Where we want to be VsWho we are and where we are now 
•Factors drawing us to the future 
•What’s holdingus back 
•Value alignment 
The clear picture of future and what next!
Choice 
•What possibilitiesare in front of us? 
•What are the different pathways? 
•What’s the best pathway? 
•Is it aligned to reality? 
•Weighing options 
Possibilities, pathways, options
Action 
•Sub-goals to meet and challenges to meet 
•Tangible and really possible 
•Is it SMART? 
•What’s the measure? 
•Accountability creation 
Goals, Milestones, Measure & Accountability
Coaching just helps them better!
Great 
Coach???
Great Coach 
Great heart 
Great mind 
Has a:
1.Belief 
2.Optimismabout human development 
3.Ready to helpas well seek help 
4.Humility & Patience 
5.High degree of personal ethics 
6.Emotional Intelligence 
7.Inner satisfaction that is not dependent on acknowledgement 
8.Consistent learner 
A great Heart
1.Understanding human behavior 
2.Interpersonal Sensitivity 
3.Powerful questioning 
4.Active listening 
5.Intentional communication 
1.Reframing 2. Paraphrasing 3. Metaphors 
6.Understanding of context 
7.Action design and goal setting 
A great Mind
Let’s Apply
G 
R 
O 
W 
oal 
eality 
ay forward 
bstacles/Options
1.Who set the goal? 
2.Did you find easy to listen? 
3.Did you find it easy to question? 
4.Was it a complete conversation? 
5.Did you feel compelled to speak when there was silence? 
6.Was there a clear actionable? 
7.Did you hurry? 
8.What were the challenges you faced? 
Let’s Debrief
Coaching is all about the client 
Coaching is like dance, you really enjoy 
Coaching is in the flow 
Coaching is solution-focused 
Coaching is complete 
Coaching has a clear actionable outcome 
Coachingin essence
Coaching Conversation
Active listening 
Powerful Questioning 
2 important Coaching Competencies
Attend 
Encourage 
Clarify 
Reflect 
Summarize 
Beingconnected
I’m just not listening 
I’m just pretending 
Oh that’s interesting 
Oh this is what you are 
I’m there with you! 
Ignoring 
Pretension 
Selective 
Evaluative 
Active
Environmental distractions 
Beliefs 
Interpretation 
Overload 
Anxiety 
Distrust 
Self-preoccupation 
Hidden agenda 
False expectations 
Interferences
QUESTIONS 
Clarify 
Reflect 
Be aware 
Take action 
Delve deeper 
Choose wisely 
MOVEFORWARD
QUESTIONS 
How 
What 
Where 
When 
Clarifying 
Challenging 
Its about the client 
Confronting 
Why
THERE’S NO LIST OF POWERFUL QUESTIONS! 
?
Its in the FLOW! 
Client: ”It’s my question”
Listen 
Question 
Language 
Client’s question
G 
R 
O 
W 
oal 
eality 
ay forward 
bstacles/Options
What would you like to discuss today? 
Of all these what would you like to talk about? 
On a scale of 1 –10, how important is this to you? 
How would we know that this session was successful? 
Is this what you would like to accomplish (------) ? 
Listen 
Question
Reality 
Awareness
Great! Can you tell me more about this? <What client specified> 
On a scale of 1-10, where are you now? 
What are the factors contributing to the number you just mentioned? 
Of all the factors, can you share more on the compelling factor 
What do you feel, if you do right now will help you move forward 
Listen 
Question
Obstacles 
Challenges
So I hear all that you are saying is <Summarize>, are we on the same page? 
What are still missing in this picture? 
Hmmm, what have you done about it so far? 
For a moment, let’s visualize your accomplishment, how do you feel? 
What would you want to do right now to move forward? 
Listen 
Question
Options 
choices
Ok, we have few options before us, can you choose top 2? 
Can you tell more about what made you choose these 2 
With what you just shared, can you narrow it down to just 1 
Can we do this differently? 
What would your favorite super- hero do? 
Listen 
Question
Way forward 
Action & 
Accountability
What small first step are you going to take right now? 
What other actions will you take and when? 
Who can help you in your journey? 
How will you know you are successful? 
On a scale of 1-10, how motivated are you? 
Listen 
Question
Coaching Tools
AWARENESS 
Time value exercise 
Psychometric tests 
SWOT analysis 
360 surveys 
Gaps grid 
Structured Interviews 
Visioning exercise
CLARITY 
Visioning exercise 
Elimination exercise 
Values alignment exec 
Life balance wheel 
Competencies wheel 
Mind mapping
CHOICE 
Scaling 
Journaling 
Mentor immersion sessions 
Awareness of choices 
Personal research
ACTION 
Rewards tracker 
Action tracker 
Mind Mapping 
SMART filter 
Change tracker 
Emotion tracker
Coaching for results
Sneak-peak into 
Human behavior
Unique 
Beliefs & Values 
Personality & preferences 
Goals, priorities and relationships 
Behavior
Unique 
Beliefs & Values 
Personality & preferences 
Goals, priorities and relationships 
Behavior 
Our focus
Habit: is a routine of behavior that is repeated regularly and tends to occur unconsciously 
-American Journal of Psychology
Cue 
Routine 
Reward 
The Habit loop
Creating the 
Coaching Habit!
Building a Coaching Culture
1 
Educate 
Create awareness 
What 
Benefits 
How 
Support 
Comfort is created!
2 
Experience 
Coaching interventions 
Coaching workshops 
External coaches for senior leaders 
Internal pool of certified coaches 
Manager as a coach 
Peer as a coach 
Reporteeas a coach (feedback)
3 
Encourage 
Coaching cohorts 
Coaching workshops 
Inter-team and Business Units 
Chapters 
Specific competencies 
Internal certifications
4 
Enrich 
Mentor coaching 
Coaching Supervision 
Advice to younger coaches 
Realistic training ground 
Coaching for coaches 
Challenge pool
5 
Establish 
Measure 
Best-practices 
Real time results 
Link it to ROI 
Seek, record, collate and circulate 
Let the world know!
Coaching Habit! 
is now part of your culture
1 
Manager 
Mentor 
Coach 
2 
External Coaches 
3 
Busted 3 myths 
1.Executive coaching is expensive 
2.Executive coaching takes a lot of time 
3.Executive coaching requires rigid tools 
4 
100 Peer coaching 
Circles globally 
5 
Peer coaching Leaders 
1.Self selected –those interested 
2.Variety of tools given to them 
6 
Employees nominate themselves 
integrated into Leadership programs
97% 
Found 
Value
You! 
Your 
Organization
Ernesto Sirolli 
Entrepreneurship coach
Thank You! for your time! 
Let’s stay connected! 
kjosephabraham@gmail.com 
+91 98400 79377 
/kjosephabraham@gmail.com 
I blog at www.coachingbeacon.com

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Developing Leaders at all levels through Purpose driven coaching

  • 1. LEADERSHIP at all Levels through Developing PURPOSE DRIVEN COACHING
  • 2.
  • 3. & 2009, 2012, 2013 http://coachfederation.org/orgstudy 64 + countries -Coaches -Senior leadership -L&OD professionals -HR professionals
  • 6. Today Brewing Conversations & Relationships The Essence of coaching What makes a great coach Powerful coaching interventions Coaching for results What Why Where When Who How
  • 11. Training Mentoring Counselling Consulting Coaching
  • 12. Programs Advice Therapy Solutions Questions
  • 14. Coachingis a powerfuland meaningful relationshipthat helps clients think- through their own solutions within a time- framethrough powerful questioning & way forward thinking
  • 15. Coachingis about the -----------------
  • 17. So how did it all Start?
  • 18. 469-399BC : Socrates 1500: Carriage 1850 –word Coach was used by English Universities 1930-40’s–Passive passenger (Assisted by mentor) 1950’s–Management Literature as skill 1974–“The Inner game of Tennis” –Timothy Gallwey 1980–Life coaching was focus in Canada 1988–Thomas Leonard course: Design your life 1980sExecutive coaching began to emerge 1990’s–Coaching for performance by John Whitmore So how did it all Start?
  • 19. Emergence of 1.Positive Psychology 2.Emotional Intelligence So how did it all Start?
  • 20. Coaching is for ’Problem employees’ Everyone is coachable The coach is a Business expert You don’t needspecialist trainingin coaching Coaching is a nice employment perk Coaching credentials means more effectiveness It takes a lot of time Results can’t be measured Let’s Discuss
  • 21. Link between Sports and Coaching
  • 22. 1.Examining values 2.Developing a vision 3.Setting goals 4.Visualization of mental reactionsbefore an event 5.Centering and maintaining focus 6.Working with belief’s Link between Sports and Coaching
  • 23. Performance Skills Career Personal or life Business Sales Team coaching Flavors of Coaching Executive Health and wellness Relationship Wealth/Financial Grief
  • 24. The essence of Coaching
  • 26. Client Coach Intervention Coaching Engagement Change initiator Thinker Decision maker Goal setter Doer & Mover Listener Clarifier Suggestion-giver Resource provider Accountability 1……………………….………………….n
  • 27. Client Coach Intervention Coaching Engagement Change initiator Thinker Decision maker Goal setter Doer & Mover Listener Clarifier Suggestion-giver Resource provider 1……………………….………………….n Sponsor Accountability
  • 28. 1.Coaching is a relationshipand hence built on Trust 2.Coaching is all about client 3.Coaching is helping your client move forward 4.Coaching believes Clients have their own solutions 5.Coaching believes in maintaining high ethical standards because a lot is shared in confidence 6.Coaches are constant learners 7.Coaching is result-oriented 7 simple Truths
  • 31. Why do weneed coaching?
  • 33. Organizational level So what’s Changing? Management level Evolving Technology Economy Skill shortages Innovation Diversity and inclusion Global Challenges Competition Government regulation Big-data Leadership Operations Selecting talent Retaining talent Communicating vision Performance Organizational culture Virtual workforce Generations Cost reduction
  • 34. Personal Level Change in the way work is done Change in roles and relationships with people Change in relationship with customers Change in culture
  • 35. Personal goals Career Performance Relationships People Development Work-life balance ? Struck! BUT! Want to move forward!
  • 37. Don't know what to do Know what to do Need to know what to do Choice criteria How to go about? Risk and challenges More… Need more clarity Wondering if options can be widened Next steps and consequences Plan of action Resources
  • 38. Awareness Clarity Choice Action Accountability How Coaching helps
  • 39. Awareness Clarity Choice Action What does a Coach do? AskQUESTIONS in a safe environmentto help client gain/move to
  • 40. Awareness •How we: Think, Behave, Act •Ourvalues, personality, strengths, beliefs •Philosophy, Pursuits •The environment: Opportunities & challenges, The picture of NOW, us and the environment:
  • 41. Clarity •Where we want to be VsWho we are and where we are now •Factors drawing us to the future •What’s holdingus back •Value alignment The clear picture of future and what next!
  • 42. Choice •What possibilitiesare in front of us? •What are the different pathways? •What’s the best pathway? •Is it aligned to reality? •Weighing options Possibilities, pathways, options
  • 43. Action •Sub-goals to meet and challenges to meet •Tangible and really possible •Is it SMART? •What’s the measure? •Accountability creation Goals, Milestones, Measure & Accountability
  • 44. Coaching just helps them better!
  • 46. Great Coach Great heart Great mind Has a:
  • 47. 1.Belief 2.Optimismabout human development 3.Ready to helpas well seek help 4.Humility & Patience 5.High degree of personal ethics 6.Emotional Intelligence 7.Inner satisfaction that is not dependent on acknowledgement 8.Consistent learner A great Heart
  • 48. 1.Understanding human behavior 2.Interpersonal Sensitivity 3.Powerful questioning 4.Active listening 5.Intentional communication 1.Reframing 2. Paraphrasing 3. Metaphors 6.Understanding of context 7.Action design and goal setting A great Mind
  • 50. G R O W oal eality ay forward bstacles/Options
  • 51. 1.Who set the goal? 2.Did you find easy to listen? 3.Did you find it easy to question? 4.Was it a complete conversation? 5.Did you feel compelled to speak when there was silence? 6.Was there a clear actionable? 7.Did you hurry? 8.What were the challenges you faced? Let’s Debrief
  • 52. Coaching is all about the client Coaching is like dance, you really enjoy Coaching is in the flow Coaching is solution-focused Coaching is complete Coaching has a clear actionable outcome Coachingin essence
  • 54. Active listening Powerful Questioning 2 important Coaching Competencies
  • 55. Attend Encourage Clarify Reflect Summarize Beingconnected
  • 56. I’m just not listening I’m just pretending Oh that’s interesting Oh this is what you are I’m there with you! Ignoring Pretension Selective Evaluative Active
  • 57. Environmental distractions Beliefs Interpretation Overload Anxiety Distrust Self-preoccupation Hidden agenda False expectations Interferences
  • 58. QUESTIONS Clarify Reflect Be aware Take action Delve deeper Choose wisely MOVEFORWARD
  • 59. QUESTIONS How What Where When Clarifying Challenging Its about the client Confronting Why
  • 60. THERE’S NO LIST OF POWERFUL QUESTIONS! ?
  • 61. Its in the FLOW! Client: ”It’s my question”
  • 62. Listen Question Language Client’s question
  • 63. G R O W oal eality ay forward bstacles/Options
  • 64.
  • 65. What would you like to discuss today? Of all these what would you like to talk about? On a scale of 1 –10, how important is this to you? How would we know that this session was successful? Is this what you would like to accomplish (------) ? Listen Question
  • 67. Great! Can you tell me more about this? <What client specified> On a scale of 1-10, where are you now? What are the factors contributing to the number you just mentioned? Of all the factors, can you share more on the compelling factor What do you feel, if you do right now will help you move forward Listen Question
  • 69. So I hear all that you are saying is <Summarize>, are we on the same page? What are still missing in this picture? Hmmm, what have you done about it so far? For a moment, let’s visualize your accomplishment, how do you feel? What would you want to do right now to move forward? Listen Question
  • 71. Ok, we have few options before us, can you choose top 2? Can you tell more about what made you choose these 2 With what you just shared, can you narrow it down to just 1 Can we do this differently? What would your favorite super- hero do? Listen Question
  • 72. Way forward Action & Accountability
  • 73. What small first step are you going to take right now? What other actions will you take and when? Who can help you in your journey? How will you know you are successful? On a scale of 1-10, how motivated are you? Listen Question
  • 75. AWARENESS Time value exercise Psychometric tests SWOT analysis 360 surveys Gaps grid Structured Interviews Visioning exercise
  • 76. CLARITY Visioning exercise Elimination exercise Values alignment exec Life balance wheel Competencies wheel Mind mapping
  • 77. CHOICE Scaling Journaling Mentor immersion sessions Awareness of choices Personal research
  • 78. ACTION Rewards tracker Action tracker Mind Mapping SMART filter Change tracker Emotion tracker
  • 81. Unique Beliefs & Values Personality & preferences Goals, priorities and relationships Behavior
  • 82. Unique Beliefs & Values Personality & preferences Goals, priorities and relationships Behavior Our focus
  • 83. Habit: is a routine of behavior that is repeated regularly and tends to occur unconsciously -American Journal of Psychology
  • 84. Cue Routine Reward The Habit loop
  • 87. 1 Educate Create awareness What Benefits How Support Comfort is created!
  • 88. 2 Experience Coaching interventions Coaching workshops External coaches for senior leaders Internal pool of certified coaches Manager as a coach Peer as a coach Reporteeas a coach (feedback)
  • 89. 3 Encourage Coaching cohorts Coaching workshops Inter-team and Business Units Chapters Specific competencies Internal certifications
  • 90. 4 Enrich Mentor coaching Coaching Supervision Advice to younger coaches Realistic training ground Coaching for coaches Challenge pool
  • 91. 5 Establish Measure Best-practices Real time results Link it to ROI Seek, record, collate and circulate Let the world know!
  • 92. Coaching Habit! is now part of your culture
  • 93.
  • 94.
  • 95. 1 Manager Mentor Coach 2 External Coaches 3 Busted 3 myths 1.Executive coaching is expensive 2.Executive coaching takes a lot of time 3.Executive coaching requires rigid tools 4 100 Peer coaching Circles globally 5 Peer coaching Leaders 1.Self selected –those interested 2.Variety of tools given to them 6 Employees nominate themselves integrated into Leadership programs
  • 99. Thank You! for your time! Let’s stay connected! kjosephabraham@gmail.com +91 98400 79377 /kjosephabraham@gmail.com I blog at www.coachingbeacon.com