Slides from XP2012 talk titled "Challenges (and Solutions) with Large-Scale Agile Adoption at Cisco". Thursday May 24 2012, Malmo, Sweden.

1. Stories from Different Perspectives
Ramya
Ravichandar
Ken
Power
(@ken_power)
XP2012
Thursday
May
24,
2012

2. Corporate
Quality
Agile
Lean
at
Cisco
Team
Learning
Solution
Engineering
Development

3. • Lots(of(people(!(
Company( • Internal(Conferences,(Learning(
• Core(Agile?Lean(Team(
• ~6000(people(
Technology( • ~150+(Agile(Teams(
Group( • Core(Working(Team(
• Transition(Team(((
• ~600(People(
Business(Unit( • ~35+(Agile(Teams(
• Agile(Office(
Individuals(

5. Cisco Policies

6. effective
Innovator
Prac55oner
Newbie

10. • Direct
• Outgoing
• Results-­‐oriented
• Enthusiastic
• Firm
• Optimistic
• Strong-­‐willed
• High-­‐spirited
• Forceful
• Lively
A
B
D
C
• Analytical
• Even-­‐tempered
• Reserved
• Accommodating
• Precise
• Patient
• Private
• Humble
• Systematic
• Tactful

12. • Absence
of
trust
Unwilling
to
be
vulnerable
within
the
group
• Fear
of
conflict
Seeking
artificial
harmony
over
constructive
passionate
debate
• Lack
of
commitment
Feigning
buy-­‐in
for
group
decisions
creates
ambiguity
throughout
the
organization
• Avoidance
of
accountability
Ducking
the
responsibility
to
call
peers
on
counterproductive
behavior
sets
low
standards
• Inattention
to
results
Focusing
on
personal
success,
status
and
ego
before
team
success

15. Looks
good
on
Everyone
is
my
resume.
going
Agile.
So
Where
should
I
should
we!
sign
up
?
It
may
work
for
Can
you
others.
But
we
are
guarantee
100%
really
unique
success
?

19. Attend
to
the
needs
of
the
individual
too

20. Can
start
to
break
away
from
fixed
rules,
but
have
difficulty
troubleshooting;
Can
start
using
advice
in
correct
context;
Can
start
formulating
some
Little
or
no
principles
but
no
“big
picture”;
experience;
Not
aware
that
the
n ce No
holistic
understanding,
and
orma
Need
a
recipe
don’t
want
it
yet
e rf
problem
exists,
or
can’t
conceive
that
there
is
a
different
P
way
of
doing
things
Expert
Proficient
Competent
Primary
sources
of
knowledge
and
information
Advanced
in
any
field
Beginner
Continually
look
for
better
Novice
methods
and
better
ways
of
doing
things
ty Vast
body
of
experience
/ Ca pabili they
can
tap
into
and
apply
e ig
etencthe
bby
poicture
in
the
right
context
omp Frustrated
versimplified
information
Need
Work
from
intuition,
not
C Can
reflect
on
previous
poor
task
performance;
can
reason
Can
distinguish
between
reflect
and
revise
to
perform
better
next
time
irrelevant
details
and
Can
learn
from
experience
of
others;
can
understand
important
details
and
apply
maxims
(as
distinct
from
recipes)

22. • Make
it
OK
to
fail
• Educate
your
leaders
• Recognize,
reward
and
communicate
agile
successes
• Have
clear
guidance
on
roles
and
responsibili5es
• Re-­‐evaluate
compliance
requirements,
policies
and
“standards”
• Find
middle
ground
between
agile
purists
and
standards
zealots
• A
single
tool
choice
may
not
be
ideal
for
all
groups,
situa5ons
and
5melines
• Verify
claims
to
agility
objec5vely
• Resist
labeling
things
as
“best
prac5ces”