The document outlines an employee engagement road map with the goal of maintaining recruitment and onboarding activities to attract, retain, and develop employees. It describes the Operation RED to GREEN process which includes recruitment, tracking applicants, screening candidates, selecting candidates, clearing candidates, hiring and training employees, and engaging them from hire to retire.

1. Employee Engagement Road Map
Goal: Maintain recruitment/onboarding activities to support attracting employees, succession
planning and organizational programs designed to retain employees.
Operation RED to GREEN
Elements (Snapshot)
1. Recruitment-Search efforts including, collaboration, advertisements, job fairs, exit data. (Engagement )
2. Tracking- Monitoring applicants ensuring the engagement is not lost during this period
3. Screening -Evaluating potential applicants for job candidacy / maintain for future recruitment efforts
4. Selection of Candidate(s) - On-going collaboration with hiring managers
5. Clear Candidate(s)
6. Hire/Train (Onboarding)
7. Hire to Retire (Engagement)

2. Three-Year Strategic
Plan and Key
Initiatives
2012 - 2015
The plan focuses on three primary goals:
High-Quality Instruction
Continuous Improvement
Effective Communication

7. Broward County Public Schools 7
Spotlight: Transportation
Improvements/Updates
• Installed new technology - GPS
• Bought 98 Propane School Buses – 2014
• Bought 101Buses – 2015
• Adopted four key focal points for School
Opening:
o Operational School Buses
o Safe and Efficient Routes
o Sufficient Bus Operators
o Improved Customer Service

8. Broward County Public Schools 8
Spotlight: Transportation School
Opening – 2014
• Aug 4th: Transportation Mailers (post cards) mailed during the week
of August 5th
• Aug 6th: Annual Transportation liaison information sessions
• Aug 13th: Annual training day Bus Operators
• Aug 14th: Bus driver “dry-runs” of assigned routes
• Aug 15th: Customer Service training
• Aug 16-17th: Annual Transportation Open Houses
Provided school staff with emergency contact
information to assist with questions and concerns

9. DEPARTMENT MISSION
Safe and timely
transportation of students
to and from
educational activities

10. Broward County Public Schools 10
Who Do We Transport?
Overall Transported – 75,000+
• Magnet – 18,000+
o Nova – 3,800+
• Special Needs– 5,000+
• 2-3 miles: 26,000
• 3-4 miles: 14,000+
• 4-5 miles: 7, 000+
• Over 5 miles: 20,000+
33%
67%
How Do Students get to
School?
School Bus
Walk/Parent

11. Broward County Public Schools 11
Brand Loyalty
• Safest mode of transportation
• Allow Students to get an Education
• Professional and Trained Staff

12. Broward County Public Schools 12
Positive Branding

13. Broward County Public Schools 13
Broward Stats
• Over 1500 employees
• Over 1200 school buses (school-based activity buses and spares)
• Travel over 16M miles a year(Field Trips and Summer Programs)
• Transport over 80,000 students (Daily)
• To and From over 288 locations
• Over 340 Special Needs Routes
• Since 2001 equipped with lap seatbelts
• Since 2003 purchased with AC
• 1100 video/audio surveillance installed

14. Broward County Public Schools 14
Customer Expectations
Take an Interest
• Greet your Students
• Greet Parents and School
Administrators
• Follow Safety Guidelines
• Arrive on Time
• Communicate Route Delays

15. Broward County Public Schools 15
Student Behavior Expectations
Referral Form and Procedures
• School bus transportation is an extension of the
classroom and therefore student behavior expectations
are same.
• Our primary focus is to provide safe and timely
transportation to all Broward County eligible students.

16. Broward County Public Schools 16
Student Drop off and Pick up
Expectations
• Students will receive mailers with complete
bus transportation information prior to the start
of the school year.
• Student safety is priority.
• Students are expected to arrive to their
assigned bus stop 10 minutes prior to
schedule pick up window.

17. What? Concern Level Expedite to: Who?
Driver/Attendant call outs,
medical emergencies, accidents,
break downs,
child abuse
RED HIGH PRIORITY
Needs immediate attention!
Manager/Supervisor
Late bus, No shows
ORANGE URGENT
(Non-Medical )
Needs immediate attention!
Supervisor/Manager
or designee
Incident reports, Accident reports,
Bus estimates, Field trips,
Medicaid
YELLOW IMPORTANT
(Proper reports must be filed/
Time sensitive!)
Supervisor/Managers
Assigned Support Staff
(Support Staff are assigned to
different task such as Field trips,
Incidents, Accidents, Medicaid
etc.)
School Synopsis, schedule
changes, overloads, F.T.E
documents
BLUE
Request for information
non emergency
Supervisor or Designee
(Transportation Specialist)
Parent request for eta’s for buses
to stops,
GREEN
you may handle at your level after
obtaining the proper information.
Support Staff
CALL PRIORITY

18. Broward County Public Schools 18
Transportation Technology
Online Communication
• http://ptweb School and department intranet access to
transportation forms and documents
o http://webappi.browardschools.com/transportation/
• http://www.pupiltrans.org
o Public internet access to general transportation information

19. Broward County Public Schools 19
LINKS
• Ptweb
(Transportation Intranet ---NO “www” needed)
• www.pupiltrans.org
(Pupil Transportation)
• www.firn.edu/doe/rules/index.html
(State Board Rules)
• www.faptflorida.org
(Pupil Transportation Association)
• www.myflorida.com
(State of Florida)
• www.leg.state.fl.us
(Legislation and Statutes)

20. Broward County Public Schools 20
Centralized Routing Operations
• Magnet Programs - Countywide
• ESE Special Programs – Cluster Boundary
• Promise/AES -Countywide
• Adult Education
• Homeless/Foster
• Opportunity Scholarship Program - OSP
• Student Success Opportunity Schools - SSOS

21. Broward County Public Schools 21
TERMS – Edulog Connection
• TERMS is student information source for
Edulog
• What does this mean:
 School maintains student demographic info
 School maintains correct student address
TERMS Edulog
Daily
ROUTING

22. SPECIAL NEEDS STUDENT
• Section 504/Americans with Disabilities Act
(General Ed. Students)
• Easy IEP Request
(Special Needs Students)
• Community Based Instruction (CBI)
• Foster Care and Homeless Students

23. For the StudentsSchool
District
Initiatives
School
District
Initiatives
EXTRA-CURRICULAR SERVICES

24. Broward County Public Schools 24
• Submit trip requests at least 2 weeks in advance
• Trip times are between 9:30am and 1:30pm
• After-school activities (e.g.: after care, science
clubs, etc.) hours are 4:30pm until the event ends
• Bus capacity ranges from 65 to 85 passengers
• Indicate the need for non-standard equipment
– must be part of IEP(i.e.: safety vest, wheelchair, seat belt)
EXTRA-CURRICULAR SERVICES

25. Employee Engagement Road Map
Goal: Maintain recruitment/onboarding activities to support attracting employees, succession planning and
organizational programs designed to retain employees.
Operation RED to GREEN
Elements (Snapshot)
1. Recruitment-Search efforts including, collaboration, advertisements, job fairs, exit data. (Engagement )
2. Tracking- Monitoring applicants ensuring the engagement is not lost during this period
3. Screening -Evaluating potential applicants for job candidacy / maintain for future recruitment efforts
4. Selection of Candidate(s) - On-going collaboration with hiring managers
5. Clear Candidate(s)
6. Hire/Train (Onboarding)
7. Hire to Retire (Engagement)