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Marketing and Monetizing
  Mobile Applications.

       Katie Lips.
Appostles.
★ iPhone and Android Specialists.
★ Agency with growing team of experts. Hiring!
★ Strategy. Concept. Design. Build. Marketing.
★ Partners with agencies. Works for brands.
★ Liverpool. London. Amsterdam.
Why are we here?
Oldskool Mobile.
“While the mobile data industry holds
considerable promise in future, the
existing ecosystem is challenging for the
grassroots entrepreneur.”
- Ajit Jaokar, Open Gardens.
1.0 Landscape.
★ Complex Development & Testing
★ Poor End User Experiences
★ Bureaucratic Walled Garden Mentality
★ Low Financial Incentive
★ A Stagnated Industry
★ Little Incentive to Innovate or Take Risks
Mobile 2.0?
★ It’s all about Platforms
  ★ iPhone
  ★ Android
  ★ Blackberry
  ★ ... and others
Ecosystem


                iPhone &
               iPod Touch



Developers &                Customers
 App Store
iPhone Focus.
iPhone Sales by Quarter
             Q3 07      Q4 07     Q1 08      Q2 08     Q3 08      Q4 08     Q1-09

Units sold
             270,000   1,119,000 2,315,000 1,703,000   717,000   6,892,000 4,363,000
in Quarter
Cumulative iPhone Sales
                                                                20,000,000




                                                               15,000,000




                                                              10,000,000




                                                          5,000,000




  Q3 07
          Q4 07                                           0
                  Q1 08
                          Q2 08
                                  Q3 08
                                          Q4 08
                                                  Q1 09
Handset OS
Market Share
  Operating System            Share
       Symbian                44%
iPhone (and iPod Touch)       32%
   RIM (Blackberry)            9%
   Windows Mobile              8%
         Palm                  4%
        Other                  3%


Source: AdMob - using Admob
       Analysed Apps
Snapshot Feb ‘09
★ 17 Million iPhones in 80 countries
★ 32% Worldwide Smartphone market share
★ Apple #3 Mobile Phone manufacturer
★ 20,000 Apps / 2.2 million downloads each day
★ 500 million apps downloaded (half a billion!)
App Store
The Opportunity?
★ Investors - speculate (KPCB’s iFund)
★ Enterprise - mobile workforce
★ Brands - your brand in 17m pockets
★ Web Services - extend reach via mobile
★ Mobile Services - The App business
★ Disposable Apps - apps as accessories
★ Games Developers - a new platform
Example Apps
★ Investors - Loopt
★ Enterprise - Salesforce.com
★ Brands - Carling’s iPint, Audi,
★ Web Services - Facebook, Remember the Milk
★ Mobile Services - Urban Spoon, Flirtomatic
★ Disposables - iFart, Sonic Lighter, Ocarina
★ Games - Rolando from ng:moco
Marketing your
    App
What we learnt...




       Coffee Buzz
  www.coffeebuzzapp.com
App Store Catch 22

★ Ratings are based on volume and revenue.
★ You need to sell a lot to get in the featured /
  top 25 list.
★ You need to be in the featured / top 25 list of
  you’re to sell lots of copies!
Hard Facts!
★ You need to market / advertise / promote your
  app however you can.
★ Apps with great reviews from happy
  customers can still be at the bottom of the
  list.
★ There’s a lot of bad apps in the App Store.
  Being at the bottom of the list is bad!
Tactics!
★ Use launch momentum (you’ll be ‘new’).
★ Do what you can to build that momentum.
★ Get early good reviews.
★ Maximize off App Store PR (web, social
  networks, ads).
★ Pay to grow volume (via AdMob ads or similar
  in other apps for example).
Insider Advice: Ads
★ Once you’ve sustained being in the top 25 for
  a while, it becomes organic.
★ If you spent $5000 getting there, you should
  be able to make it back by including ads in
  your app!
★ (...Says an Ad Network Rep!)
Insider Advice: Price
★ Start high. You can always drop the price.
★ Time limited price drops rebuild volume and
  listings position.
★ If you were selling at £2.39, selling at 59p (a
  quarter) wil increase sales by more than four
  fold.
Cheaper = More
 Volume = Higher
 Ranking = More
Sales = More Profit
However this theory
    has lead to
 downward pricing
     pressure.
Which we don’t like!
Models
                                         Paid App       Low price     Mid price
                         Ad supported
                  Free                  plus a ‘Lite’   e.g. Tier 1   e.g. Tier 4
                           Free App
                                          version          59p          £2.39


                  ++         ++              +              -             --
   Volume



  Reward if
                   --        +++            ++             +++           ++
   your app
stays in top 25

  Reward if
                   --         --             --             --            --
your app gets
     lost
Strategies for
Marketing your
    Apps
PR
★ App Store is not a marketing magic wand
★ Reviews, your App Store page, and even icon
  are important
★ Blogs, App Listings, and review sites are very
  useful
★ Get Social Media Savvy (tell your friends, and
  their friends)
★ Resort to ‘traditional’ PR!
Easy Advertising
★ On Blogs, App Listings, and review sites
★ Via Google AdWords Ads & Facebook Ads
★ Within other related social networks, and yes,
  iPhone owners seem to like Twitter!
★ In trade press (e.g. Coffee related magazines)
★ Plus........
Pro Advertising

★ AdMob - Ads and Analytics
★ MobClix - Ads and Analytics
★ Pinch Media - Ads and Analytics
★ PurpleTalk - (Ad Sharing)
★ Chillingo - Print Ads Partnerships
If you’re serious
about your App as a
Business you need a
   robust strategy!

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Marketing and Monetizing Mobile Apps 2009

  • 1. Marketing and Monetizing Mobile Applications. Katie Lips.
  • 2. Appostles. ★ iPhone and Android Specialists. ★ Agency with growing team of experts. Hiring! ★ Strategy. Concept. Design. Build. Marketing. ★ Partners with agencies. Works for brands. ★ Liverpool. London. Amsterdam.
  • 3. Why are we here?
  • 4.
  • 6. “While the mobile data industry holds considerable promise in future, the existing ecosystem is challenging for the grassroots entrepreneur.” - Ajit Jaokar, Open Gardens.
  • 7. 1.0 Landscape. ★ Complex Development & Testing ★ Poor End User Experiences ★ Bureaucratic Walled Garden Mentality ★ Low Financial Incentive ★ A Stagnated Industry ★ Little Incentive to Innovate or Take Risks
  • 8. Mobile 2.0? ★ It’s all about Platforms ★ iPhone ★ Android ★ Blackberry ★ ... and others
  • 9. Ecosystem iPhone & iPod Touch Developers & Customers App Store
  • 11. iPhone Sales by Quarter Q3 07 Q4 07 Q1 08 Q2 08 Q3 08 Q4 08 Q1-09 Units sold 270,000 1,119,000 2,315,000 1,703,000 717,000 6,892,000 4,363,000 in Quarter
  • 12. Cumulative iPhone Sales 20,000,000 15,000,000 10,000,000 5,000,000 Q3 07 Q4 07 0 Q1 08 Q2 08 Q3 08 Q4 08 Q1 09
  • 13. Handset OS Market Share Operating System Share Symbian 44% iPhone (and iPod Touch) 32% RIM (Blackberry) 9% Windows Mobile 8% Palm 4% Other 3% Source: AdMob - using Admob Analysed Apps
  • 14. Snapshot Feb ‘09 ★ 17 Million iPhones in 80 countries ★ 32% Worldwide Smartphone market share ★ Apple #3 Mobile Phone manufacturer ★ 20,000 Apps / 2.2 million downloads each day ★ 500 million apps downloaded (half a billion!)
  • 16. The Opportunity? ★ Investors - speculate (KPCB’s iFund) ★ Enterprise - mobile workforce ★ Brands - your brand in 17m pockets ★ Web Services - extend reach via mobile ★ Mobile Services - The App business ★ Disposable Apps - apps as accessories ★ Games Developers - a new platform
  • 17. Example Apps ★ Investors - Loopt ★ Enterprise - Salesforce.com ★ Brands - Carling’s iPint, Audi, ★ Web Services - Facebook, Remember the Milk ★ Mobile Services - Urban Spoon, Flirtomatic ★ Disposables - iFart, Sonic Lighter, Ocarina ★ Games - Rolando from ng:moco
  • 19. What we learnt... Coffee Buzz www.coffeebuzzapp.com
  • 20.
  • 21. App Store Catch 22 ★ Ratings are based on volume and revenue. ★ You need to sell a lot to get in the featured / top 25 list. ★ You need to be in the featured / top 25 list of you’re to sell lots of copies!
  • 22. Hard Facts! ★ You need to market / advertise / promote your app however you can. ★ Apps with great reviews from happy customers can still be at the bottom of the list. ★ There’s a lot of bad apps in the App Store. Being at the bottom of the list is bad!
  • 23. Tactics! ★ Use launch momentum (you’ll be ‘new’). ★ Do what you can to build that momentum. ★ Get early good reviews. ★ Maximize off App Store PR (web, social networks, ads). ★ Pay to grow volume (via AdMob ads or similar in other apps for example).
  • 24. Insider Advice: Ads ★ Once you’ve sustained being in the top 25 for a while, it becomes organic. ★ If you spent $5000 getting there, you should be able to make it back by including ads in your app! ★ (...Says an Ad Network Rep!)
  • 25. Insider Advice: Price ★ Start high. You can always drop the price. ★ Time limited price drops rebuild volume and listings position. ★ If you were selling at £2.39, selling at 59p (a quarter) wil increase sales by more than four fold.
  • 26. Cheaper = More Volume = Higher Ranking = More Sales = More Profit
  • 27. However this theory has lead to downward pricing pressure. Which we don’t like!
  • 28. Models Paid App Low price Mid price Ad supported Free plus a ‘Lite’ e.g. Tier 1 e.g. Tier 4 Free App version 59p £2.39 ++ ++ + - -- Volume Reward if -- +++ ++ +++ ++ your app stays in top 25 Reward if -- -- -- -- -- your app gets lost
  • 30. PR ★ App Store is not a marketing magic wand ★ Reviews, your App Store page, and even icon are important ★ Blogs, App Listings, and review sites are very useful ★ Get Social Media Savvy (tell your friends, and their friends) ★ Resort to ‘traditional’ PR!
  • 31. Easy Advertising ★ On Blogs, App Listings, and review sites ★ Via Google AdWords Ads & Facebook Ads ★ Within other related social networks, and yes, iPhone owners seem to like Twitter! ★ In trade press (e.g. Coffee related magazines) ★ Plus........
  • 32. Pro Advertising ★ AdMob - Ads and Analytics ★ MobClix - Ads and Analytics ★ Pinch Media - Ads and Analytics ★ PurpleTalk - (Ad Sharing) ★ Chillingo - Print Ads Partnerships
  • 33. If you’re serious about your App as a Business you need a robust strategy!