Personal Information
Unternehmen/Arbeitsplatz
Espoo, Finland Finland
Beruf
Head of Service Design
Branche
Technology / Software / Internet
Info
I am a service design professional with 10+ years of experience in the IT industry in research, design and consulting. As the Head of Service Design at Tieto, I advise our key customers on customer experience management, service design and digital service strategy. At Tieto I lead our people and organization in customer focused, human-centered development of IT.
I am an internationally acknowledged expert in the areas of 1) crossmedial service design and user experience as well as 2) health informatics and preventive health. In my current position I specialize in online/mobile banking, financial services, retail and e-commerce.
My specialities include:
- creativity coupled with syste...
Tags
behaviour change
multi-channel
customer experience
service design
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Präsentationen
(1)Personal Information
Unternehmen/Arbeitsplatz
Espoo, Finland Finland
Beruf
Head of Service Design
Branche
Technology / Software / Internet
Info
I am a service design professional with 10+ years of experience in the IT industry in research, design and consulting. As the Head of Service Design at Tieto, I advise our key customers on customer experience management, service design and digital service strategy. At Tieto I lead our people and organization in customer focused, human-centered development of IT.
I am an internationally acknowledged expert in the areas of 1) crossmedial service design and user experience as well as 2) health informatics and preventive health. In my current position I specialize in online/mobile banking, financial services, retail and e-commerce.
My specialities include:
- creativity coupled with syste...
Tags
behaviour change
multi-channel
customer experience
service design
Mehr anzeigen