This presentation describes the various types of knowledge management systems, as described by Jatinder Gupta and Sushil Sharma.

1. Types of Knowledge Management Systems By, Nitin Reddy Katkam k.nitin.r [at] gmail.com www.nitinkatkam.com

2. What are Knowledge Management Systems? Knowledge management systems (KMSs) Information systems “developed to support and enhance the organizational knowledge processes of knowledge creation, storage, retrieval, transfer, and application (Alavi & Leidner, 2001, p.114).”

3. Types of Knowledge Management Systems Expert Systems An information system used to make choices that would normally be performed by a domain expert, such as in the diagnosis of a problem.

4. Types of Knowledge Management Systems Groupware Groupware systems facilitate collaboration between workers. They may assist workers in sharing appointment calendars or sending messages between them.

5. Types of Knowledge Management Systems Document Management Systems Document management systems enable users to perform versioning, store and share documents, and search through documents more efficiently.

6. Types of Knowledge Management Systems Decision Support Systems Presents information to users in a manner that they can make informed decisions more easily.

7. Types of Knowledge Management Systems Database Management Systems Database management systems assist in use the collection of data stored within a database by enabling easy storage and retrieval.

8. Types of Knowledge Management Systems Simulation Systems Simulation systems are used for modeling a real world scenario and for testing the effects of scenarios that are either unsafe or not economical to perform with their real world equivalents. (Gupta & Sharma, 2004)

9. Reference Alavi, M., Leidner, D. E. (2001). Review: knowledge management and knowledge management systems: conceptual foundations and research issues. MIS Quarterly. 25(1). Gupta, J. D., & Sharma, S. K. (2004). Creating Knowledge Based Organizations. Hershey, PA: Idea Group Publishing.