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The Power of Story: Building High-Performance Teams From the Inside Out

  1. 1. The Power of Story Building High Performance Teams From the Inside Out John W. McKenna, MBA Wythe Creek Consulting [email_address]
  2. 2. Why Am I Here?
  3. 3. Why are You Here?
  4. 4. Why are We Here?
  5. 5. To Hear a Good Story?
  6. 6. Well… Yes I Hope
  7. 7. Well…Yes I Hope
  8. 8. Well…Yes I Hope
  9. 9. To Tell a Better Story?
  10. 10. Well… Maybe
  11. 11. Well…Maybe
  12. 12. Today is About What…
  13. 13. Today is About What …
  14. 14. What About Today?
  15. 15. Three Things are Easier to Remember Than Five
  16. 16. A Story’s Power…
  17. 17. … Three Stories to Tell…
  18. 18. … Six Storylines to Master
  19. 19. My Story
  20. 20. It All Started With Ken Blanchard
  21. 21. Live a Little Learn a Little Tell a Story
  22. 22. Live a Little Learn a Little Tell a Story
  23. 23. Live a Little Learn a Little Tell a Story
  24. 24. Leadership or Management
  25. 25. Managers Work the Status Quo
  26. 26. Reduce Inventory…
  27. 27. … Reduce Overhead…
  28. 28. … Increase Throughput
  29. 29. Managers Create Stability
  30. 30. Creating Stability is Difficult
  31. 31. Leaders Destroy the Status Quo
  32. 32. Change in Direction…
  33. 33. … Change in Process…
  34. 34. … Change in Behavior
  35. 35. Leaders Create Change
  36. 36. Creating Change is Difficult
  37. 37. Leadership or Management
  38. 38. High Performing Teams In Successful Organizations Need Both
  39. 39. High Performing Teams In Successful Organizations Need Both
  40. 40. High Performing Teams In Successful Organizations Need Both
  41. 41. Leadership or Management
  42. 42. Leadership and Management
  43. 43. Story Empowers Managers and Leaders
  44. 44. A Story’s Power
  45. 45. Three Things are Easier to Remember Than Five
  46. 46. Story Is Organic
  47. 47. “ People don’t want more information. They are up to their eyeballs in information. They want faith – faith in you, your goals, your success, in the story you tell. It is faith that moves mountains, not facts.” “ The Story Factor” by Annette Simmons
  48. 48. Flexible Resilient Evolutionary
  49. 49. Flexible Resilient Evolutionary
  50. 50. Flexible Resilient Evolutionary
  51. 51. Story Fills In the Blanks
  52. 52. “ People don’t believe what you tell them. They rarely believe what you show them. They often believe what their friends tell them. They always believe what they tell themselves. [L]eaders…give people stories they can tell themselves. Stories about the future and about change.” “ Tribes” by Seth Godin
  53. 53. Create Trust Reveal Vision Clarify Goals
  54. 54. Create Trust Reveal Vision Clarify Goals
  55. 55. Create Trust Reveal Vision Clarify Goals
  56. 56. Story Creates Alignment
  57. 57. “… [I]t’s not enough to marshal an effective argument. Someone somewhere will inevitably track down a counterpoint to rebut your point. The essence of persuasion, communication, and self-understanding has become the ability to fashion a compelling narrative.” “ A Whole New Mind” by Daniel H. Pink
  58. 58. Persuade Over Argument Replace Rules With Principles Adjust Internal Narrative
  59. 59. Persuade Over Argument Replace Rules With Principles Adjust Internal Narrative
  60. 60. Persuade Over Argument Replace Rules With Principles Adjust Internal Narrative
  61. 61. Story Is Powerful
  62. 62. Organic Fills In The Blanks Creates Alignment
  63. 63. You Provide the Story or Someone Else Will
  64. 64. Three Things are Easier to Remember Than Five
  65. 65. Three Stories to Tell
  66. 66. Who I Am…
  67. 67. … Where We are Going…
  68. 68. … How You Fit In
  69. 69. Who I Am
  70. 70. Reveal Engage Personalize
  71. 71. Reveal Engage Personalize
  72. 72. Reveal Engage Personalize
  73. 73. Where We are Going
  74. 74. I Have a Dream We’re All In This Together Build a Cathedral
  75. 75. I Have a Dream We’re All In This Together Build a Cathedral
  76. 76. I Have a Dream We’re All In This Together Build a Cathedral
  77. 77. How You Fit In
  78. 78. Relationship Trust Alignment
  79. 79. Relationship Trust Alignment
  80. 80. Relationship Trust Alignment
  81. 81. Who I Am Where We are Going How You Fit In
  82. 82. Three Things are Easier to Remember Than Five
  83. 83. Six Storylines to Master
  84. 84. Hmmm…
  85. 85. Three Things are Easier to Remember Than Five
  86. 86. Six Three Things are Easier to Remember Than Five
  87. 87. The Not-so-Perfect Framework
  88. 88. Insert Your Framework Here
  89. 89. Identify Your Storylines
  90. 90. Press
  91. 91. Six Storylines to Master
  92. 92. Three Things are Easier to Remember Than Five
  93. 93. Three Individual Storylines and Three Group Storylines
  94. 94. Three Individual Storylines
  95. 95. Belief Purpose Reward
  96. 96. Belief Purpose Reward
  97. 97. Belief Purpose Reward
  98. 98. Three Group Storylines
  99. 99. Teaming Culture Environment
  100. 100. Teaming Culture Environment
  101. 101. Teaming Culture Environment
  102. 102. <ul><li>Personal Storylines </li></ul><ul><li>- Belief </li></ul><ul><li>- Purpose </li></ul><ul><li>- Reward </li></ul><ul><li>Group Storylines </li></ul><ul><li>- Teaming </li></ul><ul><li>- Culture </li></ul><ul><li>- Environment </li></ul>
  103. 103. A Final Story
  104. 104. It All Started With Ken Blanchard
  105. 105. Well
  106. 106. This Story Starts With Dr. Don Berwick And a Story
  107. 107. 100,000 Lives 5,000,000 Lives Some is not a Number Soon is not a Time
  108. 108. 100,000 Lives 5,000,000 Lives Some is not a Number Soon is not a Time
  109. 109. 100,000 Lives 5,000,000 Lives Some is not a Number Soon is not a Time
  110. 110. 100,000 Lives 5,000,000 Lives Some is not a Number Soon is not a Time
  111. 111. Kevin's Story
  112. 112. Three Things are Easier to Remember than Five
  113. 113. Talk to Me Talk to Each Other Give Me Power
  114. 114. “ Please tell me what you are going to do before you do it.” “ He wanted a plan. He wanted to be on a journey, not cared for in pieces.”
  115. 115. “ Please tell me what you are going to do before you do it.” “ He wanted a plan. He wanted to be on a journey, not cared for in pieces.”
  116. 116. Talk to Me Talk to Each Other Give Me Power
  117. 117. “ Please talk to each other.” “ He wanted his healthcare providers to be a team. The journey he was on was too complex to be done in pieces.”
  118. 118. “ Please talk to each other.” “ He wanted his healthcare providers to be a team. The journey he was on was too complex to be done in pieces.”
  119. 119. Talk to Me Talk to Each Other Give Me Power
  120. 120. “ Please ask me what I think.” “ He wanted to be part of the team, to have power and be in charge”
  121. 121. “ Please ask me what I think.” “ He wanted to be part of the team, to have power and be in charge”
  122. 122. That’s My Story And I’m Sticking With It
  123. 123. That’s My Story And I’m Sticking With It
  124. 124. What’s Your Story?
  125. 125. Questions?
  126. 126. The Power of Story Building High Performance Teams From the Inside Out John W. McKenna, MBA Wythe Creek Consulting [email_address]

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