For Business student basic understanding about MIS.

1. Management Information System
By Junaid Ashraf

2. Information systems & its Components
 Any organized combination of people, hardware,
software, communication networks, data resources,
policies and procedures that store, retrieves,
transform and distribute information is an Information
system
– Computer hardware technologies
– Computer software technologies
– Data management technologies
– Networking and telecommunications technology

3. IS & Role of IS in Competitive business
environment
 Basic roles of Information Systems are:
– Support Business Processes and operations
– Support Decision Making
– Support Competitive Advantages
At any stage IS is designed to support business
processes and operations and also provide data or
accept data from the system and help in making
effective strategic plans, support in decision making
and help in achieving competitive advantages

4. IS & Role of IS in Competitive business
environment (Cont.)
 Retail stores Example
– Support Business Processes and operations
 Record Customer purchase
 Keep track of inventory
 Pay employees
 Buy new merchandise
 Evaluate sales trends
– Support decision making
 What investment required
 What inventory required
 What market trends going on
 What are the customers interest

5. IS & Role of IS in Competitive business
environment (Cont.)
 Retail stores Example
– Support Competitive Advantages
 Provide e-commerce website for online shopping

6. Strategic business objectives of IS
 Operational Excellence
– Improve efficiency of business operations to achieve higher
profitability
 New Products, Services and Business Models
– Help in introducing new and modern business model of how
company produces, delivers and sells a product or service
to create wealth
– Provide tools for firms to craete new products and services
like ATMs

7. Strategic business objectives of IS
(Cont.)
 Gain Customer & Supplier Confidence
– By serving customer well the customer respond
by returning and purchasing more. This raises
revenues and profits
– More engages the suppliers with business, the
better suppliers can provide effective inputs
 Improved decision Making
 Competitive Advantages
 Survival

8. Dimensions of Information Systems
 Organization
 Management
 Technology

9. Dimensions of IS (Cont.)
 Organization
– Senior Management
– Middle Management
– Operational Management
– Knowledge workers
– Data workers
– Production and service workers

10. Dimensions of IS (Cont.)
 Management
– Make decisions
– Formulate action plans
– Solve organizational problems
– Set organizational strategy
– Manage human and financial resources to
coordinate work and achieve success

11. Dimensions of IS (Cont.)
 Technology
– Computer hardware
– Computer software
– Data management technologies
– Networking and telecommunications technology
 Internet- network of networks at global level
 Intranets- internal corporate networks
 Extranets- private intranets extended to the authorized
users outside the organization
 World Wide Web (www)

12. Challenges in building and using ISs.
 Success and Failure with IT
 Developing IS solutions.
 Challenges and Ethics of IT
 Challenges of IT careers

13. Difference b/w Information System &
Information technology
 Information System (IS): describes all the
components and resources necessary to
deliver its information and functions to the
organization
 Information Technology (IT): refers to various
hardware, software, networking and data
management components necessary for the
systems to operate

14. An IS Knowledge framework for
Business Professional
 IS encompasses
– Complex Technologies
– Abstract behavioral concepts
– Specialized application in all fields of life
 IS knowledge Areas
– Foundation concepts
– Information technologies
– Business application
– Development processes
– Management challenges

15. An IS Knowledge framework for
Business Professional (Cont.)
 Foundation concepts
– Fundamental behavioral, technical, business and
management concepts about the components
and roles of IS
 Information Technologies
– Major concepts, developments, and management
issues in IT
i.e. hardware, software, network, data management and
many other internet-based technologies

16. An IS Knowledge framework for
Business Professional (Cont.)
 Business Applications
– The use of IS for operations, management. And competitive
advantages of a business
– Like marketing, manufacturing, accounting etc.
 Development Processes
– How business professional and IT specialists plan, develop,
and implement information system to meet business
opportunities
 Management Challenges
– The challenges of effectively and ethically managing IT at
end user, enterprise, and global level of a business
– Like security issues

17. Trends in IS
 Electronic data processing (EDP): 1950s-1960s
– Data processing
 Management information Systems: 1960s-1970s
– Management reporting
 Decision Support Systems: 1970s-1980s
– Decision support
 Strategic and End user Support: 1980s-1990s
 Electronic business and commerece:1990s-onward

18. Benefits from emerging IT Trends
 As the basic of IS still same as it was in start, we still need to
process transaction, keep records, provide meaningful reports
to management and provide support to accounting systems
and other processes of the organization
 But the benefit we are going to gain is :
– We enjoy higher level of business functions integration
– Greater connectivity across all system components
– Relocate critical computing task like data storage, and
processing
– Get maximum advantage over business and strategic
opportunities

19. Role of E-Business in Business World
 Electronic commerce is the buying, selling,
marketing, and servicing of products and
services , and information over a variety of
computer networks
 This includes advertising, sales, customer
support on WWW, Internet security, payment
mechanisms

20. Manufacturing &
Production
Engineering &
research
Accounting &
Finance
CRM
Marketing Sales Customer service
SCM
Procurement Distribution logistics
Intranets
Intranets
Company
Boundary
Suppliers & other business partners
Suppliers & other business partners
Extranets
Extranets

21. Types of IS
 Operation support systems
 Management Support Systems
 Strategic information Systems
 Knowledge management Systems
 Experts systems