Using Microsoft Teams to enhance your organizational productivity
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Microsoft Teams became generally available on March 14th and is on by default in all Office 365 tenants. Spend 45 mins with Jeremy Thake learning how Microsoft Teams can encourage your employees to unlock the value of all of Office 365. Microsoft Teams is built on top of Office 365 Connected Groups which gives members access to Planner, Shared Calendars, Document Libraries and much more. Jeremy will show you some cool integration stories between all these products to take advantage of what you are already using in Microsoft products. Why watch this over a standard Microsoft presentation? Jeremy will give his candid opinion of what Teams is great for, where there are gaps to be aware of and some killer tips to get the most out of it. Jeremy Thake is the VP of Product Technology at Hyperfish. With over 15 years of experience in the industry, focused on Microsoft Technology. His experience ranges from consulting, development, marketing and product management. Jeremy worked at Microsoft HQ for 3 years on Office 365 extensibility and Azure application platform space. He has spoken across the globe to business and developer audiences. He was recognized by Microsoft for five years as a SharePoint MVP before joining Microsoft for his expertise and contributions to the community.
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Using Microsoft Teams to enhance your organizational productivity
- 1. Using Microsoft Teams to enhance your productivitybring people together Jeremy Thake
- 2. Who am I? Jeremy Thake VP Product Technology Vice President of Product Technology 3 yr Microsoft Product Manager 5 yr SharePoint MVP https://blog.Hyperfish.com @jthake
- 3. Agenda What does Microsoft Teams bring to the table? What does Microsoft Teams mean for other chat based tools including Skype, Slack and Yammer? What “gotchas” to avoid in setting up Office teams in your org
- 4. The high cost of searching for information 15-35% time searching 40% can’t find it $6mil /yr employee time cost $15mil /yr opportunity cost IDC http://bit.ly/HyperIDC 1000 employees
- 5. Collaboration is how work gets done Geographically Distributed Need varied ways to connect across locations and time-zones Internal & External Team Members Team members outside the firewall need unfettered access Multi-Generation Workforce Different expectations and preferences for tools Employees work on nearly 2xthe number of teams, compared to 5 years ago Geographically Distributed Need varied ways to connect across locations and time-zones Internal & External Team Members Team members outside the firewall need unfettered access Multi-Generation Workforce Different expectations and preferences for tools
- 6. Different groups have different needs Co-Creating Content Mail & Calendar Voice, Video & Meetings Chat-based Workspace Sites & Content Management Enterprise Social Today’s Challenges Siloed Apps Friction across applications – multiple logins, difficulty sharing and discovering information Shadow IT Incomplete toolset can lead to inconsistent security, compliance and risk Wasted Time Context switching between different apps drains attention and time
- 7. Office 365: Designed for the unique workstyle of every group Complete Solution Office 365 addresses the breadth of collaboration needs across your company Integrated Experiences Office 365 Groups and Microsoft Graph enable integrated collaboration experiences Security and Compliance Office 365 delivers the security, compliance and manageability required in today’s workplace Office365Groups Co-Creating Content Office 365 ProPlus Mail & Calendar Outlook Voice, Video & Meetings Skype Chat-based Workspace Microsoft Teams Sites & Content Management SharePoint Enterprise Social Yammer
- 8. Co-authoring across desktop, mobile, web Undisputed leader in mail and calendar 100M meetings each month Introducing Microsoft Teams 190M end users 85% of Fortune 500 Category Leader Co-Creating Content Office 365 ProPlus Mail & Calendar Outlook Voice, Video & Meetings Skype Chat-based Workspace Microsoft Teams Sites & Content Management SharePoint Enterprise Social Yammer
- 9. Chat for today’s teams Communicate in the moment and keep everyone in the know Customizable for each team Tailor your workspace to include content and capabilities your team needs every day. A hub for teamwork Give your team quick access to information they need right in Office 365 Chat-based workspace in Office 365 Security teams trust Get the enterprise-level security and compliance features you expect from Office 365.
- 10. Chat for today’s teams People can see content and chat history anytime. Team chats and activities are visible to the entire team. Use private chats for small group conversations. Join a Skype video call to meet in real time. Connect across multiple devices.
- 11. A hub for teamwork Chat, content, people, and tools live in a team workspace. Teams have quick access to information they need. Integrated with SharePoint, OneNote, Skype for Business. Work with Office and other documents right in the app.
- 12. Customizable for each team Add tabs to provide quick access to frequently used documents and cloud services. Explore data and take quick actions with bots. Pull in Office 365 Connectors for updates from 3rd party tools and services. Access developer preview APIs to build integrations.
- 13. Security teams trust Broad compliance standards support: ISO27018/01, SOC 1 and 2, HIPAA, EU Model Clauses & more Data encryption at all times, at-rest and in-transit. Multi-factor authentication for enhanced identity protection. Strong customer privacy safeguards.
- 15. Office 365 Group Channels SharePoint Site Microsoft Teams Skype for Business Power BI Planner Web site Stream Calendar Security Group Power Apps Files Connectors more…Visual StudioSite Pages Custom Lists Chat Conversations Wiki Tabs OneNote Notebook Microsoft Teams services E-mail conversations Bots
- 16. Where it fits SharePoint provides intranets and content management solutions to more than 200,000 organizations and 190 million people. Yammer is the social network for work, enabling cross-company discussions for 85 percent of the Fortune 500. Skype for Business provides real-time voice, video and conferencing and hosts more than 100 million meetings a month. Office 365 Groups is our cross-application membership service that makes it easy for people to move naturally from one collaboration tool to another. Introducing Microsoft Teams – the chat-based workspace in Office 365 http://buff.ly/2mizkNh Groups in Outlook vs Microsoft Teams vs SharePoint Online vs Yammer http://buff.ly/2miytMA
- 17. ©2017 Avanade Inc. All Rights Reserved. <Highly Confidential> See Avanade’s Data Management Policy What to use when Audience (Internal or External) INDIVIDUAL GROUP TEAM DEPARTMENT ORGANIZATION PRIORITY/TIMESENSITIVITY URGENT/HIGHAD-HOC/LOW GENERATIONALPREFERENCES GenZ(1998-2020)BabyBoomer(1946-1964) Millennial(1980-1997) GenX(1965-1979) MyAnalytics Skype for Business Call or Instant Message (IM) Skype for Business Online Meetings Skype Broadcast Outlook Email OneDrive for Business Yammer (All Company and Groups) Team Sites (Office 365 Groups) Microsoft Teams Delve Boards SP Publishing Site SharePoint Team News Office 365 Video SharePoint Intranet Avanade Research, Microsoft Bots and Connectors
- 18. Conversation and Collaboration Journey Collaboration is not always a static and pre-defined process and a modern collaboration platform must accommodate for all scenarios. Email Instant Messaging Team Collaboration Document Library Cloud Storage Enterprise Social Knowledge Management t Ideation Formalized project Refines solution Presentation of solution Archival Feedback from SMEs Creates a document Skype conversation with colleague Creates and shares document Collaborates with team Harvests knowledge Finalizes result Shares result Searches for information Persistent Storage Journey example 1 Journey example 2 Audience (Internal or External) Avanade Research, Microsoft
- 26. Product roadmap Additional features and languages Preview in 150 markets and 18 languages General Availability in 181 markets Online event http://buff.ly/2mjgzaV
- 27. Things to look at for with Microsoft Teams 999Member limit 80 Skype meeting call limit 19 Languages supported Office 365 E plans FAQ for Microsoft Teams http://buff.ly/2mBAWT6 C Tier Compliance Framework
- 28. Future support… Coming June 17?? External User ??? Skype for Business PSTN support ??? ??? Audio/Video meeting recording Private channels https://microsoftteams.uservoice.com ??? Full calendar support ??? Full Planner support
- 29. Deployment and Education Success with Teams www.successwithteams.com Practical guidance Plan-deliver-operate framework Checklists, pre-reqs, adoption guides, tools FastTrack • fasttrack.microsoft.com • Customer success service • Best practices, tools, resources, experts • New content and service for Microsoft Teams Customer success kit • aka.ms/teams-kit • Email templates, flyers, and posters to assist with rollout • Announcement, countdown, getting started, tips and tricks
- 30. Sign up www.hyperfish.com/stayintouch Weekly Blog https://blog.hyperfish.com Monthly YouTube https://www.youtube.com/hyperfish Weekly Podcast iTunes / Stitcher / Google Play /…
- 31. Call to Action > Times running out
Hinweis der Redaktion
- Hyperfish intro We are really excited to bring you something great
- Founded 2015 Co-Founders Brian Cook & Chris Johnson Brian was the founder and CEO of Workflow company Nintex, Chris Johnson was a Group Product Management in Office 365 & SharePoint Joining them were
- Based on the study of 400 organizations, the IDC came up with stats around an average 1000 employee organization Knowledge workers spend from 15% to 35% of their time searching for information 40% of corporate users reported that they can not find the information they need to do their jobs on their intranets The time spent looking for and not finding information costs our mythical organization a total of $6 million a year Not locating and retrieving information has an opportunity cost of more than $15 million annually http://bit.ly/HyperIDC
- Objective: Show how the volume and type of collaboration we do has change - > and this has implications on the features we need built into our tools. Over the past few years, there’s been a dramatic increase in the amount of collaboration. Employees are on 2x as many teams as 5 years ago The amount of time employees spend engaged in “collaborative” work – in meetings, on phone calls or answering emails – has increased by about 50%. Perhaps even more significantly, this kind of work now takes up 80% or more of employees’ time. In addition to an increase in the amount of collaboration, there are other characteristics that are different about how we’re working together today. People on teams are a mix of employees and outside vendors. For example, already in the US, 40% of the workforce is contingent worker. Teams have remote members, either remote from home, or because on the road or because located in different geography. For the first time, 4 generations are working alongside each other and have different expectations about the tools they use to communicate and collaborate. Main point to land: This increase in the volume of collaboration and the diversity in scenarios has driven an appetite for specialized tools to address new scenarios.
- Objective: Show that companies are already using a diverse toolset, whether approved or shadow IT When we peel back the covers and look at how companies are working today, we see a myriad of tools in use. There’s the team of developers who is using team chat, the executives who use email and the HR team that helps the organization connect over enterprise social. The reason multiple collaboration tools are in use is because every group is unique and has their own functional needs and workstyle. Some will use only email while others will live primarily in chat. And if end users don’t find the IT approved option for their preferred tool, they’ll simply download the consumer grade version and that leads to a terrible user experience with multiple logins, difficulty sharing and no single view of content. This poses a significant risk for organizations as shadow IT develops and there’s no way to uniformly manage a user’s access, ensure security or service compliance needs.
- Objective: Show that Office 365 meets the diverse needs of teams with an integrated solution that is secure We’ve designed Office 365 to meet the unique needs of every group. For each of those categories of collaboration, Office 365 includes a purpose-built application. Skype for video/voice online meetings, SharePoint for content management, [list others on slide]. Together, these create a holistic collaboration solution. What’s unique about Office 365 is that all of these applications are built on a shared foundation of intelligent services. Office 365 Groups is the secret sauce for collaboration in Office 365. Groups is a service that provides a single identity for teams across the different applications in Office 365 so it’s easy to collaborate in whichever app you want to or need to. The Microsoft Graph uses machine learning to map the connections between people and content in O365 and infuse this intelligence into all of your application experiences, helping you discover relevant content and save time through more efficient connections. All of this is built on the secure, compliant infrastructure of Office 365 backed by Microsoft’s commitment to security, privacy and compliance.
- Objective: Introduce collaboration in Office 365 Office 365 is the culmination of everything we have learned in more than 40 years of pushing the boundaries of what’s possible in business productivity. Each application has been road-tested and validated by our customers and the industry. With Office 365, you can equip your whole organization with a robust collaboration solution that meets the needs of diverse groups. Whether that’s generational, geographical, functional or simply workstyle diversity.
- Mike - Slide Objective: Introduce Microsoft Teams as part of the Office 365 collaboration portfolio Talking points: Microsoft Teams fits in the Office 365 collaboration portfolio by giving teams easy access to the information they need in a dedicated hub for teamwork. Here, people find their team chat, content, people and tools living together in Office 365. There are four key attributes of Microsoft Teams that help close-knit teams to perform at their best: First, it’s modern day chat that keeps everyone in the know with chat history, whether across the team or in a private chat. It is a dedicated hub for teamwork where people have easy access to the everyday apps such as Word, Excel, PowerPoint, websites, and OneNote, which teams rely on daily for getting work done. Microsoft Teams is customizable for the way different teams work, including publicly available APIs and bot frameworks Lastly, Microsoft Teams is designed to provide a great collaboration experience while upholding our commitments to safeguard customer and user data, to protect their right to make decisions about that data, and to be transparent about what happens to that data.
- Mike - Objective: Land first what Microsoft Teams is: chat based collaboration for teams Talking points: Microsoft Teams allows team to communicate in real time and keep everyone in the know at the same time. All team members can see and contribute to the team chat, seeing chat history at any time to recall past discussions and decisions. You have the flexibility to create private chats for small group conversations with one or many people for when a conversation needs to be taken offline. You stay on top of all of the activity with notifications which alert you to when you’ve been @mentioned or when someone’s replied to a conversation you’re a part of. You can also receive Skype for Business chat messages on Microsoft Teams so that you have one place for your team communications. For when you need to talk face to face, you can start a video call from any Microsoft Teams chat, whether a team chat or private chat. Turn off video if you just want an audio call. You can also join scheduled Skype for Business meetings from Microsoft Teams as your one place for team communications. And of course, you can use Microsoft Teams across all your devices as we support Microsoft Teams on Windows, Mac, iOS, Android, Windows Phone and on web
- Mike - Objective: Expand Microsoft Teams value: differentiated with power of Office 365 integration Talking points: Not long only is Microsoft Teams the place for your team chat communications, it’s also a hub for your team’s collaboration. You find in a single place the chat conversations with your team, files, team members, and everyday tools. We’ll talk about everyday tools later in this presentation. Because Microsoft Teams is integrated with Office 365, teams have quick access to the information they need whether they are files shared through SharePoint or notes in OneNote. Excel, PowerPoint, Word, PDFs and other documents can be shared and opened right in the app. If you can’t immediately find what you need you can search in Microsoft Teams for people, files, chats and links. You can move easily between multiple Microsoft Teams so it’s easy to see what’s going on across teams, across channels, across chats. It’s also easy to set up and manage, whether you’re IT or an end user. Because it’s part of Office 365, all of your team members are instantly there
- Mike - Objective: Show Microsoft Teams is also flexible to meet the individual needs of different organizations Talking points: Microsoft Teams gives you the flexibility to create a workspace that fits your teams’ needs. Add new tabs to a channel for quick access to frequently used documents and cloud services like PowerPoint and Planner. We are also working with partners like Zendesk, Asana, and Intercom who are developing 3rd party integrations coming soon. Tabs are used to surface content in its native format, allowing for rich collaboration in the right context. Explore data and take quick actions with bots like Tbot. Additional 3rd party bots are coming soon for Polly, Meekan, Workato and many others. With more than 70 Office 365 Connectors from services like Twitter, Dynamics CRM Online, VSTS or GitHub, available now, you can send rich notifications right into a channel. These are great for notifying a team about required actions, completed transactions, breaking news, and other real-time updates. [For developers, the Microsoft Teams Developer Platform is now in preview and allows you to integrate your offering on our rich collaboration canvas, whether it’s a custom app for your enterprise or a cloud-based service.]
- Mike - Objective: Differentiate Microsoft Teams through Office 365 platform of security, privacy, transparency and global reach Talking points: Office 365 has strong commitments around security, compliance, privacy and transparency. Microsoft Teams was built using these same principles to deliver an enterprise grade platform. From the start, Microsoft Teams was architected with compliance, authentication and privacy in mind. Microsoft Teams will have compliance built-in, with support for industry standards including ISO 27001 and 27018, SOC 1 and SOC 2, HIPAA, EU Model Clauses and more. Microsoft Teams protects team data securely using strong security measures including two factor authentication, hard passwords and access policies. Your data is always encrypted, whether it is chat, notes or files. It’s your data, you own it, you control it. Microsoft does not mine customer data for advertising purposes and we safeguard customer data with strong contractual commitments. In keeping with our commitment to provide customers the utmost transparency, customers can see uptime, the location of their data, and detailed reports of how Office 365 controls map to the security, privacy, compliance and risk management controls defined in the Cloud Security Alliance Cloud Control Matrix (CSA CCM). Microsoft Teams is enterprise grade, with support in 18 languages across 181 markets and 6 data centers worldwide, a 99.9% financially backed SLA and 24/7 support.
- Create new Team Add members Create tabs Configure a connector with Twitter hashtag
- Objective: prepare accounts for Microsoft Teams updates in the next few months with Preview and GA Talking points: Microsoft Teams is launched in Preview in Q4 2016 for IT Admins to evaluate and make available to their employees. It will be available in 18 languages and in 181 markets at GA. Microsoft Teams becomes Generally Available to end users in Q1 2017 and will be regularly updated with additional capabilities
- The 19 supported languages are: English (US), Chinese (Simple and Traditional), Spanish, French, German, Italian, Russian, Portuguese (BR), Japanese, Korean, Dutch, Danish, Swedish, Finnish, Norwegian, Turkish, Czech, and Polish.
- The 19 supported languages are: English (US), Chinese (Simple and Traditional), Spanish, French, German, Italian, Russian, Portuguese (BR), Japanese, Korean, Dutch, Danish, Swedish, Finnish, Norwegian, Turkish, Czech, and Polish.
- People Profile & Directory Infromation is creitcal