SlideShare ist ein Scribd-Unternehmen logo
1 von 27
Sales Objection Chapter 10 © Cosmopoint International University College, Kuala Lumpur
Sales Objection: Definition   ,[object Object],[object Object],[object Object]
Why Sales Objection should be welcomed ? ,[object Object],[object Object]
WHY DO PROSPECTS RAISE OBJECTIONS? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How to overcome objections?
Sales Objection: The next course of action   ,[object Object],[object Object],[object Object],[object Object]
THE POINTS TO CONSIDER IN MEETING OBJECTIONS?   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Plan for Objections ,[object Object],[object Object]
Foresee and Prevent  ,[object Object],[object Object],[object Object]
Handle Objections as they arise.  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Be Positive ,[object Object],[object Object],[object Object]
Listen to your prospect ,[object Object],[object Object],[object Object]
Understand Objections ,[object Object],[object Object],[object Object]
Major or Minor Objections ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Practical and Psychological Objection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Meet the Objection ,[object Object],[object Object],[object Object],[object Object]
TYPES OF OBJECTIONS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Need ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Price ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Features ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Time ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Source   ,[object Object],[object Object],[object Object],[object Object],[object Object]
TECHNIQUES FOR HANDLING OBJECTIONS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
AFTER MEETING THE OBJECTION – WHAT IS THE NEXT STEP? ,[object Object]
Trial Close ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Trial Close-How it works ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
If you cannot overcome some objections ,[object Object],[object Object]

Weitere ähnliche Inhalte

Was ist angesagt?

Basic Sales Training
Basic Sales TrainingBasic Sales Training
Basic Sales TrainingKaleem Ahmad
 
52 sales lessons from zig ziglar by shekhar kumar
52 sales lessons from zig ziglar by shekhar kumar52 sales lessons from zig ziglar by shekhar kumar
52 sales lessons from zig ziglar by shekhar kumarshekhar kumar
 
Cross-Selling & Up-Selling with Miller Heiman
Cross-Selling & Up-Selling with Miller HeimanCross-Selling & Up-Selling with Miller Heiman
Cross-Selling & Up-Selling with Miller Heimansarahlmilligan
 
Sales skills handouts
Sales skills handoutsSales skills handouts
Sales skills handoutsGeorges Caron
 
Retail Selling Techniques
Retail Selling TechniquesRetail Selling Techniques
Retail Selling TechniquesMukul Bhartiya
 
Mastering sales call
Mastering sales callMastering sales call
Mastering sales callK.H Sumon
 
Selling skills & Cross Selling
Selling skills & Cross SellingSelling skills & Cross Selling
Selling skills & Cross SellingHazem Diab
 
8 Sales Closing Techniques
8 Sales Closing Techniques8 Sales Closing Techniques
8 Sales Closing Techniquesxoombi
 
Professional+basic+selling+skills
Professional+basic+selling+skillsProfessional+basic+selling+skills
Professional+basic+selling+skillsmohamedelmokatef
 
10 Tips for Getting What You’re Worth - Negotiation & Objection Handling
10 Tips for Getting What You’re Worth - Negotiation & Objection Handling 10 Tips for Getting What You’re Worth - Negotiation & Objection Handling
10 Tips for Getting What You’re Worth - Negotiation & Objection Handling Sales Hacker
 

Was ist angesagt? (20)

Basic Sales Training
Basic Sales TrainingBasic Sales Training
Basic Sales Training
 
Selling skills
Selling skillsSelling skills
Selling skills
 
52 sales lessons from zig ziglar by shekhar kumar
52 sales lessons from zig ziglar by shekhar kumar52 sales lessons from zig ziglar by shekhar kumar
52 sales lessons from zig ziglar by shekhar kumar
 
Sales process
Sales processSales process
Sales process
 
Cross-Selling & Up-Selling with Miller Heiman
Cross-Selling & Up-Selling with Miller HeimanCross-Selling & Up-Selling with Miller Heiman
Cross-Selling & Up-Selling with Miller Heiman
 
Sales skills handouts
Sales skills handoutsSales skills handouts
Sales skills handouts
 
Seven Qualities of Top Sales People
Seven Qualities of Top Sales PeopleSeven Qualities of Top Sales People
Seven Qualities of Top Sales People
 
Closing the sale
Closing the saleClosing the sale
Closing the sale
 
Retail Selling Techniques
Retail Selling TechniquesRetail Selling Techniques
Retail Selling Techniques
 
Mastering sales call
Mastering sales callMastering sales call
Mastering sales call
 
Selling skills & Cross Selling
Selling skills & Cross SellingSelling skills & Cross Selling
Selling skills & Cross Selling
 
The Five Rules Of Closing A Sale
The Five Rules Of Closing A SaleThe Five Rules Of Closing A Sale
The Five Rules Of Closing A Sale
 
8 Sales Closing Techniques
8 Sales Closing Techniques8 Sales Closing Techniques
8 Sales Closing Techniques
 
Sales Closing
Sales ClosingSales Closing
Sales Closing
 
Professional+basic+selling+skills
Professional+basic+selling+skillsProfessional+basic+selling+skills
Professional+basic+selling+skills
 
What is Selling
What is SellingWhat is Selling
What is Selling
 
10 Tips for Getting What You’re Worth - Negotiation & Objection Handling
10 Tips for Getting What You’re Worth - Negotiation & Objection Handling 10 Tips for Getting What You’re Worth - Negotiation & Objection Handling
10 Tips for Getting What You’re Worth - Negotiation & Objection Handling
 
Improving Your Selling Skills
Improving Your Selling SkillsImproving Your Selling Skills
Improving Your Selling Skills
 
Selling techniques
Selling techniquesSelling techniques
Selling techniques
 
Selling skills
Selling skillsSelling skills
Selling skills
 

Andere mochten auch (8)

Sm 9
Sm 9Sm 9
Sm 9
 
Sm 3
Sm 3Sm 3
Sm 3
 
Sm 13
Sm 13Sm 13
Sm 13
 
Sm 11
Sm 11Sm 11
Sm 11
 
Sm 12
Sm 12Sm 12
Sm 12
 
Chapter 3 on Entrepreneurship
Chapter 3 on EntrepreneurshipChapter 3 on Entrepreneurship
Chapter 3 on Entrepreneurship
 
Chapter 2 on Entrepreneurship
Chapter 2 on EntrepreneurshipChapter 2 on Entrepreneurship
Chapter 2 on Entrepreneurship
 
ppt on Entrepreneur
ppt on Entrepreneur ppt on Entrepreneur
ppt on Entrepreneur
 

Ähnlich wie Sm10

Chp 10 Strategic Presenting
Chp 10 Strategic PresentingChp 10 Strategic Presenting
Chp 10 Strategic Presentingswhitman1
 
Monday morning meeting 022414
Monday morning meeting 022414Monday morning meeting 022414
Monday morning meeting 022414Joaquin Davila
 
Negotiation skills
Negotiation skillsNegotiation skills
Negotiation skillsRohit Bhatia
 
[370]114 Selling Uci Final
[370]114 Selling Uci Final[370]114 Selling Uci Final
[370]114 Selling Uci FinalFNian
 
Selling during tough times world of asphalt - 90 minutes - nashville 2016
Selling during tough times   world of asphalt - 90 minutes - nashville 2016Selling during tough times   world of asphalt - 90 minutes - nashville 2016
Selling during tough times world of asphalt - 90 minutes - nashville 2016Al Lautenslager
 
What to do when your customer says no
What to do when your customer says noWhat to do when your customer says no
What to do when your customer says noabhishek kumar
 
Handling objections
Handling objectionsHandling objections
Handling objectionsNj Lopez-Tan
 
Sales Enhancement Objection Handling
Sales Enhancement Objection HandlingSales Enhancement Objection Handling
Sales Enhancement Objection Handlingjdtamisen
 
Nothing Happens Until Something Gets Sold - World of Asphalt Conference - Bal...
Nothing Happens Until Something Gets Sold - World of Asphalt Conference - Bal...Nothing Happens Until Something Gets Sold - World of Asphalt Conference - Bal...
Nothing Happens Until Something Gets Sold - World of Asphalt Conference - Bal...Al Lautenslager
 
How to win customers and keep them for life
How to win customers and keep them for lifeHow to win customers and keep them for life
How to win customers and keep them for lifeVinay Sekhar
 
Professional Basic Selling Skills - 3.5.pdf
Professional Basic Selling Skills - 3.5.pdfProfessional Basic Selling Skills - 3.5.pdf
Professional Basic Selling Skills - 3.5.pdfAbddul Rahman Samir
 

Ähnlich wie Sm10 (20)

Chp 10 Strategic Presenting
Chp 10 Strategic PresentingChp 10 Strategic Presenting
Chp 10 Strategic Presenting
 
Business booklet
Business bookletBusiness booklet
Business booklet
 
Overcoming objections
Overcoming objectionsOvercoming objections
Overcoming objections
 
negotiationskills
negotiationskills negotiationskills
negotiationskills
 
Monday morning meeting 022414
Monday morning meeting 022414Monday morning meeting 022414
Monday morning meeting 022414
 
Negotiation skills
Negotiation skillsNegotiation skills
Negotiation skills
 
[370]114 Selling Uci Final
[370]114 Selling Uci Final[370]114 Selling Uci Final
[370]114 Selling Uci Final
 
Selling during tough times world of asphalt - 90 minutes - nashville 2016
Selling during tough times   world of asphalt - 90 minutes - nashville 2016Selling during tough times   world of asphalt - 90 minutes - nashville 2016
Selling during tough times world of asphalt - 90 minutes - nashville 2016
 
What to do when your customer says no
What to do when your customer says noWhat to do when your customer says no
What to do when your customer says no
 
Handling objections
Handling objectionsHandling objections
Handling objections
 
Sales Enhancement Objection Handling
Sales Enhancement Objection HandlingSales Enhancement Objection Handling
Sales Enhancement Objection Handling
 
Sales Training: Always Be Closing
Sales Training: Always Be ClosingSales Training: Always Be Closing
Sales Training: Always Be Closing
 
Sales training
Sales trainingSales training
Sales training
 
Selling Is An Art Form
Selling Is An Art FormSelling Is An Art Form
Selling Is An Art Form
 
Nothing Happens Until Something Gets Sold - World of Asphalt Conference - Bal...
Nothing Happens Until Something Gets Sold - World of Asphalt Conference - Bal...Nothing Happens Until Something Gets Sold - World of Asphalt Conference - Bal...
Nothing Happens Until Something Gets Sold - World of Asphalt Conference - Bal...
 
How to win customers and keep them for life
How to win customers and keep them for lifeHow to win customers and keep them for life
How to win customers and keep them for life
 
Selling Techniques
Selling TechniquesSelling Techniques
Selling Techniques
 
Customers types
Customers typesCustomers types
Customers types
 
Professional Basic Selling Skills - 3.5.pdf
Professional Basic Selling Skills - 3.5.pdfProfessional Basic Selling Skills - 3.5.pdf
Professional Basic Selling Skills - 3.5.pdf
 
Handling objections
Handling objectionsHandling objections
Handling objections
 

Mehr von Jaisiimman Sam (8)

Chapter 1 on Entrepreneurship
Chapter 1 on EntrepreneurshipChapter 1 on Entrepreneurship
Chapter 1 on Entrepreneurship
 
Sm 8
Sm 8Sm 8
Sm 8
 
Sm 7
Sm 7Sm 7
Sm 7
 
Sm 6
Sm 6Sm 6
Sm 6
 
Sm 5
Sm 5Sm 5
Sm 5
 
Sm 4
Sm 4Sm 4
Sm 4
 
Sm 2
Sm 2Sm 2
Sm 2
 
Sm 1
Sm 1Sm 1
Sm 1
 

Kürzlich hochgeladen

SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptxSKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptxAmanpreet Kaur
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfAdmir Softic
 
General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual  Proper...General Principles of Intellectual Property: Concepts of Intellectual  Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...Poonam Aher Patil
 
Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseAnaAcapella
 
ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701bronxfugly43
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...ZurliaSoop
 
Dyslexia AI Workshop for Slideshare.pptx
Dyslexia AI Workshop for Slideshare.pptxDyslexia AI Workshop for Slideshare.pptx
Dyslexia AI Workshop for Slideshare.pptxcallscotland1987
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxVishalSingh1417
 
The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxThe basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxheathfieldcps1
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfciinovamais
 
Python Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docxPython Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docxRamakrishna Reddy Bijjam
 
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...Nguyen Thanh Tu Collection
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...christianmathematics
 
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxAreebaZafar22
 
How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSHow to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSCeline George
 
PROCESS RECORDING FORMAT.docx
PROCESS      RECORDING        FORMAT.docxPROCESS      RECORDING        FORMAT.docx
PROCESS RECORDING FORMAT.docxPoojaSen20
 
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhikauryashika82
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxVishalSingh1417
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsTechSoup
 
Seal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptxSeal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptxnegromaestrong
 

Kürzlich hochgeladen (20)

SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptxSKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
 
General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual  Proper...General Principles of Intellectual Property: Concepts of Intellectual  Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...
 
Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please Practise
 
ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
 
Dyslexia AI Workshop for Slideshare.pptx
Dyslexia AI Workshop for Slideshare.pptxDyslexia AI Workshop for Slideshare.pptx
Dyslexia AI Workshop for Slideshare.pptx
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptx
 
The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxThe basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptx
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
 
Python Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docxPython Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docx
 
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
 
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptx
 
How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSHow to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POS
 
PROCESS RECORDING FORMAT.docx
PROCESS      RECORDING        FORMAT.docxPROCESS      RECORDING        FORMAT.docx
PROCESS RECORDING FORMAT.docx
 
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptx
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
Seal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptxSeal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptx
 

Sm10

  • 1. Sales Objection Chapter 10 © Cosmopoint International University College, Kuala Lumpur
  • 2.
  • 3.
  • 4.
  • 5. How to overcome objections?
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.