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The Wisdom of
David
Henke
The Wisdom of
David
Henke
What gets
measured
gets fixed
What gets
measured
gets fixed
4 Agreements
1. Do your best
2. Be impeccable with your word
3. Don't assume anything
4. Don't take things personally
If you're not part of the
solution, then you're part of
the problem
Quality, schedule, features
Pick 2
Post-mortems
"We are here to attack the
problem, not the person."
What part of
24/7 don't you
understand?
Where there’s one
bug, there’s many
If you're not part of
the solution, then
you're part of the
problem
A feature is a bug in a tuxedo.
The code doesn’t lie
There are three kinds of
feedback: positive, negative,
and none.
Only one of them is bad.
You are only as good
as your lieutenants.
Every day is a Monday in
operations

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The Wisdom of David Henke