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Jacobus N Joseph-Management 
Organization 
Organization Theories
Theory 
• A Theory is a set of inter related 
concepts, definitions & propositions that 
present a systematic view of phenomena 
• It also specifies the relationship among 
variables with purpose of explaining and 
predicting the phenomena.
Organization theory 
• Refers- to the study of the phenomena or 
occurrences of organizational functioning and 
performance and of the behavior of Groups and 
individuals working in them.” 
• There are several theories which explain the 
organization and its structure . 
• Classical organization theory includes the 
scientific management approach, Weber's 
bureaucratic approach, and administrative 
theory.
Competing theories of organization 
• As organizations are implemented over time, 
many people experimented as to which one 
was best. 
• These theories of organizations include: 
– Bureaucracy 
– Rationalization (Scientific Management), and 
– the Division of Labor. 
• Each theory provides distinct advantages and 
disadvantages when implemented.
Bureaucratic theory- Max Weber 
• In his ‘Economy and Society’ book published in 1922, 
Weber articulates the necessary conditions and 
descriptive features of bureaucracy. 
• An organization governed under Weber’s conception of 
bureaucracy is characterized by: 
1. the presence of impersonal positions that are earned 
and not inherited, 
2. rule-governed decision-making, 
3. professionalism, 
4. a chain of command, 
5. defined responsibility, and 
6. bounded authority.
In Weber's ideal of bureaucracy: 
a) Official Jurisdiction on all areas are ordered by 
rules or laws already implemented. 
b) There is an office hierarchy; a system of super-and 
subordination in which there is supervision 
of lower office by higher ones. 
c) The management of the modern office is based 
upon written rule, which are preserved in 
original form. 
d) Office management requires that of training or 
specialization.
e) When the office is developed/established it requires 
the full working capacity of individuals. 
f) Rules are stable and can be learned. Knowledge of 
these rules can be viewed as expertise within the 
bureaucracy (these allow for the management of 
society) 
g) When a bureaucracy is implemented, they can 
provide accountability, responsibility, control, and 
consistency. The hiring of employees will be an 
impersonal and equal system. 
• NB: Although the classical perspective encourages efficiency, it is 
often criticized as ignoring human needs. Also, it rarely takes 
into consideration human error or the variability of work 
performances (each worker is different).
Additional features: 
• There are several additional features that comprise a 
Weberian bureaucracy: 
1. It is possible to find the utilization of hierarchical 
subordination in all bureaucratic structures. This means 
that higher-level offices supervise lower level offices. 
2. In bureaucracies, personal possessions are kept separate 
from the monies of the agency or the enterprise. 
3. People who work within a bureaucracy are usually 
trained in the appropriate field of specialization. 
4. Bureaucratic officials are expected to contribute their full 
working capacity to the organization. 
5. Positions within a bureaucratic organization must follow a 
specific set of general rules.
Criticism 
• It is hard to critique Weber’s theory strictly 
because of the fact that it’s a theory nearly 
impossible to perform in real life, making it 
impossible for one to know if it works or not. 
– It is merely a set of guidelines that make up 
bureaucracy, which today still many believe as the 
best way to run organizations in all aspects. 
• All the same this approach is considered rigid, 
impersonal, self-perpetuating and empire 
building.
Rational system perspective 
• In a rational organization system, there are 
two significant parts: 
• Specificity of Goals and Formalization. 
Goal specification provides guidelines for specific 
tasks to be completed along with a regulated way 
for resources to be allocated. 
Formalization is a way to standardize 
organizational behavior. As a result, there will be 
stable expectations, which create the rational 
organizational system.
Scientific Management Theory-Taylor 
• Taylor’s SM theory analyzed how to maximize 
the amount of output with the least amount of 
input. Taylor’s in his attempt to rationalize the 
individual worker argued for the: 
1. Division of work between managers and workers 
2. Provision of an incentive system (based on 
performance) 
3. Scientifically training of workers 
4. Creating of a science for each individual’s 
responsibilities 
5. Ensuring that work is done on time/efficiently
Problems arising out of scientific management 
1. standardization leads workers to rebel 
against mundaneness (routineness). 
2. workers may reject the incentive system 
because they are required to constantly work 
at their optimum level, an expectation that 
may be unrealistic.
The Administrative Theory 
• was propounded by Henry Fayol and is 
based on several principles of 
management. In addition, management 
was considered as a set of planning, 
organizing, training, commanding and 
coordinating functions.
Fayol's Administrative theory 
emphasised adherence to principles of 
management: 
1. Division of work (specialization) 
2. Authority and responsibility 
3. Discipline 
4. Unity of command 
5. Unity of direction 
6. Subordination of individual interest 
7. Remuneration of personnel
8. Centralization 
9. Scalar chain 
10. Order 
11. Equity 
12. Stability of tenure of personnel 
13. Initiative 
14. Esprit de corps 
15. The concept of line and staff 
16. Committees 
17. Functions of management 
- planning 
- organizing 
- training 
- commanding 
- coordinating
Division of labor- Adam Smith 
• The division of labor is the specialization of individual labor roles. It 
is often associated with increasing output and trade. 
• According to Adam Smith, the division of labor is efficient due to 
three reasons: 
– occupational specialization 
– saving from not changing tasks, and 
– machines taking the place of human labor. 
• Smith argued -: 
– that ‘occupational specialization’ leads to increased productivity and 
distinct skill, and 
– that human and physical capital must be similarly matched; 
• If the skill of workers were matched with technological 
improvements, Smith concluded, there would be a major increase 
in productivity.
Arguments against theory 
• Although the division of labor is often viewed as 
inevitable in a capitalistic society, there are 
several specific problems that may arise. 
• They include a lack of creativity, monotony, and 
lack of mobility-: 
– Creativity will naturally suffer due the monotonous 
atmosphere that the division of labor creates. Doing 
the same routines may not be for everyone. 
– Non mobility employees aren’t familiar with other 
parts of the job and thus cannot assist employers 
elsewhere.
Modernization Theory- Frank Dobbin 
• The growth of modernization took place 
beginning in the 1950s; and the ensuing decade, 
people analyzed the diffusion of technological 
innovations within Western society and the 
communication that helped it disperse globally 
• This “first wave” as it became known had some 
significant ramifications: 
– First, economic development was enhanced from the 
spread of new technological techniques, and 
– second, modernization supported a more educated 
society (as mentioned above), and thus a more 
qualified labor force
Modernization Theory- 2nd. Wave 
• The ‘second wave’ took place between the 
years 1960 and 1970. This period was labeled 
anti-modernization, because it saw the push 
of innovations of Western society onto 
developing countries as an exertion of 
dominance 
• It refuted the concept of relying heavily on 
mass media for the betterment of society.
Modernization Theory- 3rd. Wave 
• The last wave of modernization theory, which 
took place in the 1990s, depicts impersonality 
(Perrow 737) 
– As uses of newspapers, TVs, and radios became 
more prevalent, the need for direct contact, a 
concept traditional organizations took pride in, 
diminished. Thus, organizational interactions 
became more distant (“Modernization 
Theory”).[11]
Frank Dobbin 
• According to Frank Dobbin, the modern 
worldview is the idea that “modern institutions 
are transparently purposive and that we are in 
the midst an evolutionary progression towards 
more efficient forms. 
• This phrase epitomizes the goal of modern firms, 
bureaucracies, and organizations to maximize 
efficiency. 
• The key to achieving this goal is through scientific 
discoveries and innovations (according to 
Dobbin).
Arguments for the theory 
• Dobbin discussed the outdated role of culture in organizations and 
explored the significance of culture in the modern organization. 
• He argued that, the rationalist worldview counters the use of 
cultural values in organizations, stating that “transcendental 
economic laws exist, 
• that existing organizational structures must be functional under the 
parameters of those laws, and 
• that the environment will eliminate organizations that adopt non-efficient 
solutions 
• These laws govern the modern organizations and lead them in the 
direction that will maximize profits efficiently. 
– Thus, the modernity of organizations is to generate maximum profit, 
through the uses of mass media, technological innovations, and social 
innovations in order to effectively allocate resources for the betterment 
of the global economy.

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Organisational theories

  • 1. Jacobus N Joseph-Management Organization Organization Theories
  • 2. Theory • A Theory is a set of inter related concepts, definitions & propositions that present a systematic view of phenomena • It also specifies the relationship among variables with purpose of explaining and predicting the phenomena.
  • 3. Organization theory • Refers- to the study of the phenomena or occurrences of organizational functioning and performance and of the behavior of Groups and individuals working in them.” • There are several theories which explain the organization and its structure . • Classical organization theory includes the scientific management approach, Weber's bureaucratic approach, and administrative theory.
  • 4. Competing theories of organization • As organizations are implemented over time, many people experimented as to which one was best. • These theories of organizations include: – Bureaucracy – Rationalization (Scientific Management), and – the Division of Labor. • Each theory provides distinct advantages and disadvantages when implemented.
  • 5. Bureaucratic theory- Max Weber • In his ‘Economy and Society’ book published in 1922, Weber articulates the necessary conditions and descriptive features of bureaucracy. • An organization governed under Weber’s conception of bureaucracy is characterized by: 1. the presence of impersonal positions that are earned and not inherited, 2. rule-governed decision-making, 3. professionalism, 4. a chain of command, 5. defined responsibility, and 6. bounded authority.
  • 6. In Weber's ideal of bureaucracy: a) Official Jurisdiction on all areas are ordered by rules or laws already implemented. b) There is an office hierarchy; a system of super-and subordination in which there is supervision of lower office by higher ones. c) The management of the modern office is based upon written rule, which are preserved in original form. d) Office management requires that of training or specialization.
  • 7. e) When the office is developed/established it requires the full working capacity of individuals. f) Rules are stable and can be learned. Knowledge of these rules can be viewed as expertise within the bureaucracy (these allow for the management of society) g) When a bureaucracy is implemented, they can provide accountability, responsibility, control, and consistency. The hiring of employees will be an impersonal and equal system. • NB: Although the classical perspective encourages efficiency, it is often criticized as ignoring human needs. Also, it rarely takes into consideration human error or the variability of work performances (each worker is different).
  • 8. Additional features: • There are several additional features that comprise a Weberian bureaucracy: 1. It is possible to find the utilization of hierarchical subordination in all bureaucratic structures. This means that higher-level offices supervise lower level offices. 2. In bureaucracies, personal possessions are kept separate from the monies of the agency or the enterprise. 3. People who work within a bureaucracy are usually trained in the appropriate field of specialization. 4. Bureaucratic officials are expected to contribute their full working capacity to the organization. 5. Positions within a bureaucratic organization must follow a specific set of general rules.
  • 9. Criticism • It is hard to critique Weber’s theory strictly because of the fact that it’s a theory nearly impossible to perform in real life, making it impossible for one to know if it works or not. – It is merely a set of guidelines that make up bureaucracy, which today still many believe as the best way to run organizations in all aspects. • All the same this approach is considered rigid, impersonal, self-perpetuating and empire building.
  • 10. Rational system perspective • In a rational organization system, there are two significant parts: • Specificity of Goals and Formalization. Goal specification provides guidelines for specific tasks to be completed along with a regulated way for resources to be allocated. Formalization is a way to standardize organizational behavior. As a result, there will be stable expectations, which create the rational organizational system.
  • 11. Scientific Management Theory-Taylor • Taylor’s SM theory analyzed how to maximize the amount of output with the least amount of input. Taylor’s in his attempt to rationalize the individual worker argued for the: 1. Division of work between managers and workers 2. Provision of an incentive system (based on performance) 3. Scientifically training of workers 4. Creating of a science for each individual’s responsibilities 5. Ensuring that work is done on time/efficiently
  • 12. Problems arising out of scientific management 1. standardization leads workers to rebel against mundaneness (routineness). 2. workers may reject the incentive system because they are required to constantly work at their optimum level, an expectation that may be unrealistic.
  • 13. The Administrative Theory • was propounded by Henry Fayol and is based on several principles of management. In addition, management was considered as a set of planning, organizing, training, commanding and coordinating functions.
  • 14. Fayol's Administrative theory emphasised adherence to principles of management: 1. Division of work (specialization) 2. Authority and responsibility 3. Discipline 4. Unity of command 5. Unity of direction 6. Subordination of individual interest 7. Remuneration of personnel
  • 15. 8. Centralization 9. Scalar chain 10. Order 11. Equity 12. Stability of tenure of personnel 13. Initiative 14. Esprit de corps 15. The concept of line and staff 16. Committees 17. Functions of management - planning - organizing - training - commanding - coordinating
  • 16. Division of labor- Adam Smith • The division of labor is the specialization of individual labor roles. It is often associated with increasing output and trade. • According to Adam Smith, the division of labor is efficient due to three reasons: – occupational specialization – saving from not changing tasks, and – machines taking the place of human labor. • Smith argued -: – that ‘occupational specialization’ leads to increased productivity and distinct skill, and – that human and physical capital must be similarly matched; • If the skill of workers were matched with technological improvements, Smith concluded, there would be a major increase in productivity.
  • 17. Arguments against theory • Although the division of labor is often viewed as inevitable in a capitalistic society, there are several specific problems that may arise. • They include a lack of creativity, monotony, and lack of mobility-: – Creativity will naturally suffer due the monotonous atmosphere that the division of labor creates. Doing the same routines may not be for everyone. – Non mobility employees aren’t familiar with other parts of the job and thus cannot assist employers elsewhere.
  • 18. Modernization Theory- Frank Dobbin • The growth of modernization took place beginning in the 1950s; and the ensuing decade, people analyzed the diffusion of technological innovations within Western society and the communication that helped it disperse globally • This “first wave” as it became known had some significant ramifications: – First, economic development was enhanced from the spread of new technological techniques, and – second, modernization supported a more educated society (as mentioned above), and thus a more qualified labor force
  • 19. Modernization Theory- 2nd. Wave • The ‘second wave’ took place between the years 1960 and 1970. This period was labeled anti-modernization, because it saw the push of innovations of Western society onto developing countries as an exertion of dominance • It refuted the concept of relying heavily on mass media for the betterment of society.
  • 20. Modernization Theory- 3rd. Wave • The last wave of modernization theory, which took place in the 1990s, depicts impersonality (Perrow 737) – As uses of newspapers, TVs, and radios became more prevalent, the need for direct contact, a concept traditional organizations took pride in, diminished. Thus, organizational interactions became more distant (“Modernization Theory”).[11]
  • 21. Frank Dobbin • According to Frank Dobbin, the modern worldview is the idea that “modern institutions are transparently purposive and that we are in the midst an evolutionary progression towards more efficient forms. • This phrase epitomizes the goal of modern firms, bureaucracies, and organizations to maximize efficiency. • The key to achieving this goal is through scientific discoveries and innovations (according to Dobbin).
  • 22. Arguments for the theory • Dobbin discussed the outdated role of culture in organizations and explored the significance of culture in the modern organization. • He argued that, the rationalist worldview counters the use of cultural values in organizations, stating that “transcendental economic laws exist, • that existing organizational structures must be functional under the parameters of those laws, and • that the environment will eliminate organizations that adopt non-efficient solutions • These laws govern the modern organizations and lead them in the direction that will maximize profits efficiently. – Thus, the modernity of organizations is to generate maximum profit, through the uses of mass media, technological innovations, and social innovations in order to effectively allocate resources for the betterment of the global economy.