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Madrid June 25th , 2015
Why Alfresco in today’s Digital Enterprise?
Madrid – June 25
John Pomeroy, VP EMEA
John Pomeroy
Vice President, EMEA
San Mateo Atlanta London Maidenhead Sydney Tokyo
“We have our legacy ECM system in place, heavily
customized and integrated into our existing systems
and infrastructure with all users trained”
However beneath the surface
“We have spent a fortune customizing and integrating our
proprietary system, upgrades are a nightmare with an
unsustainable TCO. Users are finding ways to work around
system as it is cumbersome, not intuitive and external
collaboration is a constant challenge.”
4
ECMMarket
5
Drivers of
Digital
Transformation
Explosion in
Digital Content
Growth
2010 to 2020
50X
New Ways
of Working
of world’s
workforce will
be mobile in 2015
37%
Extended Enterprise
Suppliers Resellers
CustomersContractors
Where Content Lives
61%
13%
6
Legacy
Systems
Left Behind
7
“Mobile access and external collaboration
are constant challenges.”
“Upgrades are a nightmare. We’re spending a
fortune customizing a closed, proprietary system.
The TCO is unsustainable.”
“Users are going around the system, and security
and compliance gaps are growing.”
Legacy
Systems
Left Behind
Today’s
Requirements
 For Users
• Easy to Use
– Think “Consumer Web”
– Intuitive search and actions
• Easy to Access
– From preferred device
– From within preferred application
– Security and compliance is implied
8
Today’s
Requirements
 Business
• Drive Growth
– Increase customer satisfaction
– Meet the growing need for extended collaboration
– Gain agility needed to innovate and respond
• Manage Costs
– Streamline content-oriented processes to increase
efficiency
– Automate systems and consolidate repositories
• Mitigate Risks
– Control and secure valuable corporate information
– Automate records management for seamless
compliance
– Readily meet company, industry and regulatory
obligations
9
• Easy to Manage
– Users/Access/Roles/Function
– Revisions/Process/Notifications
– Insights / Analyze / Measure
– On-Prem / Cloud / Hybrid
• Easy to Integrate
– Rapidly evolving infrastructure and applications
– Integrate with existing applications
– Inside and outside the organization
• Secure
– Access
– Storage/Encryption
10
Today’s
Requirements
 For IT
11
Alfresco is the only modern ECM platform
that is built for today and ready for tomorrow.
SMART
for IT
SIMPLE
for Users
SECURE
for Business
Better Adoption and Productivity
12
Simple
Work Any Way,
Anywhere
Access content from familiar
applications and devices,
including mobile
Right Content
at the Right Time
Enhance productivity with
powerful content management
and custom workflows
Collaborate with
Extended Teams
Securely share content and
process, inside and
outside the organization
Better Adoption and Productivity
13
Simple
Work Any Way,
Anywhere
Access content from familiar
applications and devices,
including mobile
SharePoint
Outlook
IOS
Android
Better Adoption and Productivity
14
Simple
Right Content
at the Right Time
Enhance productivity with
powerful content management
and custom workflows
Results filtered
Simple, consumer‐like search 
experience
Supports knowledge 
mining, discovery and 
re‐use
Features include:
Filtered results based on 
metadata
Auto‐suggest
Search term highlighting
Saved searches
“More like this” searches
Better Adoption and Productivity
15
Simple
Collaborate with
Extended Teams
Securely share content and
process, inside and
outside the organization
No Dead-Ends, No Surprises, No Lock-In
16
Smart
Hybrid Platform
for Flexibility
On premise, in the cloud, or
both with seamless syncing of
content and process
Open Technology for
Agility & Extensibility
Easy to integrate, manage and
build on with open standards
and open source
Enterprise Grade
for Reliability
Built-in resilience and scalability
for critical content in
demanding environments
No Dead-Ends, No Surprises, No Lock-In
17
Smart
Hybrid Platform
for Flexibility
On premise, in the cloud, or
both with seamless syncing of
content and process
No Dead-Ends, No Surprises, No Lock-In
18
Smart
Open Technology for
Agility & Extensibility
Easy to integrate, manage and
build on with open standards
and open source
No Dead-Ends, No Surprises, No Lock-In
19
Smart
Enterprise Grade
for Reliability
Built-in resilience and scalability
for critical content in
demanding environments
More Control, More Compliance
20
Secure
Multi-Level
Security Coverage
Heavy-duty safeguards,
including encryption,
all the way to end user devices
Robust Records
Management
Designed for ease of use
to improve adoption across all
types of content
Hybrid Sync
Remove content silos and
extend collaboration
More Control, More Compliance
21
Secure
Multi-Level
Security Coverage
Heavy-duty safeguards,
including encryption,
all the way to end user devices
Content encrypted at rest
• Secures the content store from data centre access
• Uses standard Alfresco extension points
• Leverages open standards (JCE)
• Customers control the master keys
• Uses a “double‐key” design
• Master key is used to generate encryption keys
• Encryption keys are used to encrypt content
More Control, More Compliance
22
Secure
Hybrid Sync
Remove content silos and
extend collaboration
Flexibility
On Premise
• Internal users, highly secure
Cloud
• External users, Ubiquitous 
access
Control
• Defined by business to 
reflect business 
requirements
• Hybrid sync can be triggered 
by rules
• Rules can be based on 
content location, action, 
state, date, etc…
More Control, More Compliance
23
Secure
Robust Records
Management
Designed for ease of use
to improve adoption across all
types of content
Content Management
Create
Edit
Find
Version
Workflow
Access Control
Records Management
Automated filing
File Plan
Disposition
Audit
Security
Archive / Destruction
Content
Management
Extended
Enterprise
Collaboration
Compliance
Management
Case
Management
Business
Process
Management
Content 
Types
Solutions
Integrations
Access
Simple. Smart. Secure.
Platform
Capabilities
Capture – Store – Access – Share – Manage – Secure - Control – Process – Integrate – Analyze
Mobile Share (web)Desktop EFSS Productivity Apps
Enterprise
Stack
Open
Standards
CMIS
FTP
SMTP
iMAP
Built-In
Connectors
Documents CADAudio Web Email Video Text
Files
ImagesPhotographsHTML XML
Alfresco in Action
“Digital business is not the decade-old concept of e-business in a new
wrapper. It is a radically different and more disruptive change.”
Gartner, “What the Board of Directors Needs to Know about Digital Business
Alfresco’s customers are not just upgrading their ECM system to
a new modern architecture.
They are using Alfresco to enable new ways of working,
streamlining business processes, driving efficiencies, improving
customer satisfaction and delivering competitive advantage.
Alfresco in Action
Alfresco In Action
Government
Finance
Manufacturing
Transportation & Utilities
Healthcare Other
Customer Success in Government
• Internal Use
– Capture, management and retention
of policy, correspondence & project
document
– Automation of review and approval
process including external
participant
– Automation of FOI request capture,
review, approval and response
process
• Secure Cloud
– Provision of secure access to other
departments and external bodies to
relevant information
• Public Cloud
– Citizens portal to facilitate requests
and post notifications
27
Central&Local
Customer Success in Emergency Svcs
• Internal Use
– Automating the capture, management
and processing of incident information
– Management, review and editing of TB’s
of video from an ever increasing variety
of source
– Integration with existing incident
reporting systems
• Secure Cloud
– Providing secure information as required
across the emergency service
– Providing remote workers immediate
access via mobile devices to vital
information at scene of incident
• Public Cloud
– Incident reporting and notifications
28
EmergencyServices
Customer Success in Financial Services
• Internal Use
– Automation of review and
approval/rejection process
– Integration with existing internal policy
management systems
– Streamlining of new customer on-
boarding process to allow automated
remote upload of required documents
• Secure Cloud
– Secure access by Agents, corporate
accounts & IFA’s
• Public Cloud
– Enable self-service mobile claim
submission & tracking including images
29
FinancialServices
Customer Success in Healthcare
• Internal Use
– Automating the capture, management
and processing of “Integrated Digital
Patient Records”
– Integration with existing medical
imaging and reporting systems
• Secure Cloud
– Providing secure information as
required to other Patient Care
Organisations
– Providing care workers immediate
access via mobile devices to vital up
to date information at point of care
• Public Cloud
– Patient self service, advice, reporting
and notifications
30
Healthcare
• Internal Use
+ Automating the capture, management,
retention and organisation of asset and
customer information
+ Automation of service change application
review and approval/rejection process
• Secure Cloud
+ Enable remote mobile access to asset
information by maintenance engineers
+ Secure access by related utility service
providers to public works schedule
• Public Cloud
+ Enable self-service mobile customer
service notification, enquiry & case
tracking
Customer Success in Utilities
Unlimited
Computing
Ubiquitous Devices,
Sensors & Interfaces
Resilient
Organization
Really Smart,
Connected Software
Openness &
Interoperability
Enablers of the Workplace in the Future
32
Think of how you worked just 10 years ago…
How will you be working in 10 years time?
How will your existing systems cope?The future is a result of what we do today.
Madrid Alfresco Day 2015 - John Pomeroy - Why Alfresco in today’s Digital Enterprise?
THANK YOU!

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Madrid Alfresco Day 2015 - John Pomeroy - Why Alfresco in today’s Digital Enterprise?

  • 1. Madrid June 25th , 2015 Why Alfresco in today’s Digital Enterprise? Madrid – June 25 John Pomeroy, VP EMEA
  • 3. San Mateo Atlanta London Maidenhead Sydney Tokyo
  • 4. “We have our legacy ECM system in place, heavily customized and integrated into our existing systems and infrastructure with all users trained” However beneath the surface “We have spent a fortune customizing and integrating our proprietary system, upgrades are a nightmare with an unsustainable TCO. Users are finding ways to work around system as it is cumbersome, not intuitive and external collaboration is a constant challenge.” 4 ECMMarket
  • 5. 5 Drivers of Digital Transformation Explosion in Digital Content Growth 2010 to 2020 50X New Ways of Working of world’s workforce will be mobile in 2015 37% Extended Enterprise Suppliers Resellers CustomersContractors Where Content Lives 61% 13%
  • 7. 7 “Mobile access and external collaboration are constant challenges.” “Upgrades are a nightmare. We’re spending a fortune customizing a closed, proprietary system. The TCO is unsustainable.” “Users are going around the system, and security and compliance gaps are growing.” Legacy Systems Left Behind
  • 8. Today’s Requirements  For Users • Easy to Use – Think “Consumer Web” – Intuitive search and actions • Easy to Access – From preferred device – From within preferred application – Security and compliance is implied 8
  • 9. Today’s Requirements  Business • Drive Growth – Increase customer satisfaction – Meet the growing need for extended collaboration – Gain agility needed to innovate and respond • Manage Costs – Streamline content-oriented processes to increase efficiency – Automate systems and consolidate repositories • Mitigate Risks – Control and secure valuable corporate information – Automate records management for seamless compliance – Readily meet company, industry and regulatory obligations 9
  • 10. • Easy to Manage – Users/Access/Roles/Function – Revisions/Process/Notifications – Insights / Analyze / Measure – On-Prem / Cloud / Hybrid • Easy to Integrate – Rapidly evolving infrastructure and applications – Integrate with existing applications – Inside and outside the organization • Secure – Access – Storage/Encryption 10 Today’s Requirements  For IT
  • 11. 11 Alfresco is the only modern ECM platform that is built for today and ready for tomorrow. SMART for IT SIMPLE for Users SECURE for Business
  • 12. Better Adoption and Productivity 12 Simple Work Any Way, Anywhere Access content from familiar applications and devices, including mobile Right Content at the Right Time Enhance productivity with powerful content management and custom workflows Collaborate with Extended Teams Securely share content and process, inside and outside the organization
  • 13. Better Adoption and Productivity 13 Simple Work Any Way, Anywhere Access content from familiar applications and devices, including mobile SharePoint Outlook IOS Android
  • 14. Better Adoption and Productivity 14 Simple Right Content at the Right Time Enhance productivity with powerful content management and custom workflows Results filtered Simple, consumer‐like search  experience Supports knowledge  mining, discovery and  re‐use Features include: Filtered results based on  metadata Auto‐suggest Search term highlighting Saved searches “More like this” searches
  • 15. Better Adoption and Productivity 15 Simple Collaborate with Extended Teams Securely share content and process, inside and outside the organization
  • 16. No Dead-Ends, No Surprises, No Lock-In 16 Smart Hybrid Platform for Flexibility On premise, in the cloud, or both with seamless syncing of content and process Open Technology for Agility & Extensibility Easy to integrate, manage and build on with open standards and open source Enterprise Grade for Reliability Built-in resilience and scalability for critical content in demanding environments
  • 17. No Dead-Ends, No Surprises, No Lock-In 17 Smart Hybrid Platform for Flexibility On premise, in the cloud, or both with seamless syncing of content and process
  • 18. No Dead-Ends, No Surprises, No Lock-In 18 Smart Open Technology for Agility & Extensibility Easy to integrate, manage and build on with open standards and open source
  • 19. No Dead-Ends, No Surprises, No Lock-In 19 Smart Enterprise Grade for Reliability Built-in resilience and scalability for critical content in demanding environments
  • 20. More Control, More Compliance 20 Secure Multi-Level Security Coverage Heavy-duty safeguards, including encryption, all the way to end user devices Robust Records Management Designed for ease of use to improve adoption across all types of content Hybrid Sync Remove content silos and extend collaboration
  • 21. More Control, More Compliance 21 Secure Multi-Level Security Coverage Heavy-duty safeguards, including encryption, all the way to end user devices Content encrypted at rest • Secures the content store from data centre access • Uses standard Alfresco extension points • Leverages open standards (JCE) • Customers control the master keys • Uses a “double‐key” design • Master key is used to generate encryption keys • Encryption keys are used to encrypt content
  • 22. More Control, More Compliance 22 Secure Hybrid Sync Remove content silos and extend collaboration Flexibility On Premise • Internal users, highly secure Cloud • External users, Ubiquitous  access Control • Defined by business to  reflect business  requirements • Hybrid sync can be triggered  by rules • Rules can be based on  content location, action,  state, date, etc…
  • 23. More Control, More Compliance 23 Secure Robust Records Management Designed for ease of use to improve adoption across all types of content Content Management Create Edit Find Version Workflow Access Control Records Management Automated filing File Plan Disposition Audit Security Archive / Destruction
  • 24. Content Management Extended Enterprise Collaboration Compliance Management Case Management Business Process Management Content  Types Solutions Integrations Access Simple. Smart. Secure. Platform Capabilities Capture – Store – Access – Share – Manage – Secure - Control – Process – Integrate – Analyze Mobile Share (web)Desktop EFSS Productivity Apps Enterprise Stack Open Standards CMIS FTP SMTP iMAP Built-In Connectors Documents CADAudio Web Email Video Text Files ImagesPhotographsHTML XML
  • 25. Alfresco in Action “Digital business is not the decade-old concept of e-business in a new wrapper. It is a radically different and more disruptive change.” Gartner, “What the Board of Directors Needs to Know about Digital Business Alfresco’s customers are not just upgrading their ECM system to a new modern architecture. They are using Alfresco to enable new ways of working, streamlining business processes, driving efficiencies, improving customer satisfaction and delivering competitive advantage. Alfresco in Action
  • 27. Customer Success in Government • Internal Use – Capture, management and retention of policy, correspondence & project document – Automation of review and approval process including external participant – Automation of FOI request capture, review, approval and response process • Secure Cloud – Provision of secure access to other departments and external bodies to relevant information • Public Cloud – Citizens portal to facilitate requests and post notifications 27 Central&Local
  • 28. Customer Success in Emergency Svcs • Internal Use – Automating the capture, management and processing of incident information – Management, review and editing of TB’s of video from an ever increasing variety of source – Integration with existing incident reporting systems • Secure Cloud – Providing secure information as required across the emergency service – Providing remote workers immediate access via mobile devices to vital information at scene of incident • Public Cloud – Incident reporting and notifications 28 EmergencyServices
  • 29. Customer Success in Financial Services • Internal Use – Automation of review and approval/rejection process – Integration with existing internal policy management systems – Streamlining of new customer on- boarding process to allow automated remote upload of required documents • Secure Cloud – Secure access by Agents, corporate accounts & IFA’s • Public Cloud – Enable self-service mobile claim submission & tracking including images 29 FinancialServices
  • 30. Customer Success in Healthcare • Internal Use – Automating the capture, management and processing of “Integrated Digital Patient Records” – Integration with existing medical imaging and reporting systems • Secure Cloud – Providing secure information as required to other Patient Care Organisations – Providing care workers immediate access via mobile devices to vital up to date information at point of care • Public Cloud – Patient self service, advice, reporting and notifications 30 Healthcare
  • 31. • Internal Use + Automating the capture, management, retention and organisation of asset and customer information + Automation of service change application review and approval/rejection process • Secure Cloud + Enable remote mobile access to asset information by maintenance engineers + Secure access by related utility service providers to public works schedule • Public Cloud + Enable self-service mobile customer service notification, enquiry & case tracking Customer Success in Utilities
  • 32. Unlimited Computing Ubiquitous Devices, Sensors & Interfaces Resilient Organization Really Smart, Connected Software Openness & Interoperability Enablers of the Workplace in the Future 32
  • 33. Think of how you worked just 10 years ago…
  • 34. How will you be working in 10 years time?
  • 35. How will your existing systems cope?The future is a result of what we do today.