Future of Content and the Workplace as seen 10 years ago and 10 years from now. How will new technology and smart software change the way we work with information. From the Alfresco Summit 2013 - Boston and Barcelona
2. Alfresco Roadmap and
Futures
Anticipating a Content-Enabled Future
#Work2023
John Newton
CTO, Alfresco Software
@johnnewton
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#SummitNow
3. BTTF got a lot of things right!
Boston Red Sox
win 2013 World
Series?!!
For more Back to the Future™ - See:bttf.com
#SummitNow
26. Smart Technologies Driving Change
Today
Cloud
Social
Big Data
Morphing the Stack
Web
Mobile
Analytics
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27. still
∨
So why will we need ECM?
Customer
Responsiveness
#SummitNow
Productivity
& Time to Value
React to New Market
or Regulatory
Demands
Save Money
in Efficiency
28. still
∨
So why will we need ECM?
Context
Process Control
Automation
Lifecycle
Retention
Security
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Analytics
Recommendation
Intelligence
Semantics
Connections
Solutions Focus
29. Hybrid – Not Either / Or
Engagement
Delivery
Mobility
20%
60%
Flexibility
20%
Compliance
Financials
Confidentiality
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30. Important Use Cases for our Future
Knowledge Retention
Design
Manufacturing
B2B Collaboration
Negotiation
Case Work
On Boarding
Marketing Assets
Compliance
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31. Content solutions must focus on the user
Smart
Get
Sync
Business
Analyst
Search
Share
Control
Process
Me
Here!
Out
of
IT
User
Analytics
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Model
32. Back to the Future
Nov 1 3 20 14 1 7 32
Nov 1 3 20 13 1 7 32
Nov 1 3 2023
1 7 22
33. Building a Business Future for Content
Simple + Smart for End User
• Search, Sync, Share, Capture, Deliver
Simple + Smart for Business Analyst
• Analysis, Process, Modeling, Packaging
Simple + Smart for IT
• Secure, Compliant Hybrid Environment
Simple + Smart Solutions
• Verticalize, Package, Certify
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35. Simple User Interface using Cloud
• Simple, compelling
first-time experience
• Easy sharing inside
and outside the
enterprise
• Smarter previewing
• Use Cloud to measure
customer satisfaction,
first impressions,
virality
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37. Simple Workflow
• Designed for end users
• Simple rules and actions
• Forms and properties
defined and used
• Templates for re-use
• Mobile ready, but not
design
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38. Smart Search + Discovery
• Easy Discovery for Users using
Search Filters (Facets)
1
2
• Find “More Like this…”
• Save and Reuse Searches
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3
39. Smart Integration with Microsoft Office
Metadata Integration
Integration
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Desktop Integration
Outlook
40. Smart Mobile Content
•
•
Smart Mobile Search
•
Simple Mobile Folders
•
Smart Synchronization
•
#SummitNow
Secure Mobile Content
Smart Mobile Control
• Administrative tool to
control device/user
access
• Roles-based access
42. Simple Accessibility
• Address Industry and
Government
standards and
regulations for
Accessibility
• W3Cs Web Content
Accessibility
Guidelines
• US Section 508
Compliance
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43. Simple + Smart
for the Business Analyst
For more Back to the Future™ - See:bttf.com
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45. Smart Reporting & Analytics
• Report Writing &
Analytics Tools
• Capture
events, patterns, audit
trails
• Aggregate over common
areas:
Sites, Groups, Processes
• Report timeseries, duration, compara
tive
• Popular or Not, Process
Efficiency, Administration
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46. Smart Process Apps
• Streamlines documentcentric business processes
• Closer Activiti integration and
simple process design
• Records Management
• Reporting and Analytics
• More interactive user
interface
• Handling very large case
loads
• Solution Templates –
Contracts, Employee Onboarding, Mailroom, Request
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49. Simple Cloud Deploy and Virtualization
CIOs want to get out of
the Data Center
business
Simple deploy to
AWS, EC2, S3, RDS
Support for VMware
and OpenStack
Full Enterprise Control
Support Hybrid Sync
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50. Simple Administration
Logging Controls & Setup
Export / Import
System Status Summary
Heath Check Tool
Packaging
Sites Administration
Roles
Data Models
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51. Smart Scaling
• SOLR 4.0 clusters and
configuration
• Distributed / Remote
Processing –
Transformation, etc.
• Transactional Queries
• Server Configuration
Management
• Private Cloud
Administration
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54. Simple Salesforce Integration
•
•
•
•
Connect Salesforce to Alfresco repository
Capture Salesforce metadata in documents
Hybrid Sync to connect Salesforce to On-premise
Ensure compliance by applying RM to sales
content
• Reduce cost of storing content in Salesforce
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55. Media Management
Image Management
• Crop, Rotate, Convert, Wate
rmark…
• Mark-up and Annotation
• OCR
Scale-out Transformation
Services
• Remote Video
Transformations
• High-end transformation
services integration
Video Storyboarding &
Bookmarks
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56. Certified and Partner Solutions
Create an ecosystem of
reliable and supportable
solutions built for Alfresco.
Connexas SAP Integration
Ephesoft Capture
…and many more coming
And many partner solutions
Publishing – IXXUS, Drupal integration –
Appnovation, Mortgage Processing –
Microstrategies, Web Experience
Management – Crafter, Intelligent
Document Capture – Ephesoft, Court
Modernization - Zia
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59. Back to the Future
Nov 1 3 20 15 1 7 50
Nov 1 3 20 13 1 7 50
Nov 1 3 20 14 1 7 32
60. Future Products
Applications in the Cloud
New Style Design
Context, Productive, Proc
ess, Collaborative
Sales, Marketing, Service
, Negotiation
Configuration, not
Customization
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61. Designed and Built for the Cloud
Elastic, Partitioned, Streamlined, Web
Components
Next Generation UI – Lead thru Design
Agile, Next Gen Development
One integrated team, rapid deploy
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62. Have It Your Way!
Apps On Mobile
Apps in the Cloud
Apps On Premise
Data in Public Cloud
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Data On Prem
Data in Private/Gov Cloud
63. Summing UP!
Future is Simple
Future is Smart
Future is Hybrid and
Flexible
Content should be where
you want it
Run anywhere, Store
anywhere
Keep an eye on the Future!
#SummitNow
EverywhereEasyInvisibleCreative and ContagiousSeamlessReusableUnconditional ControlFocusedResilientFun
Unlimited ComputingUbiquitous DevicesResilient OrganizationOpenness and InteroperabilityReally Smart, Connected SoftwareUnlimited ComputingUbiquitous Devices, Sensors and InterfacesResilient OrganizationRe-Organizational StructureProcesses designed around people, not thingsOpenness and InteroperabilityGreater Context Really Smart and Really Connected SoftwareSocialization and GamificationEngaging User Input and InterfacesUnlimited ComputingUbiquitous Devices, Sensors and InterfacesRe-Organizational StructureGreater Context Openness and InteroperabilitySocialization and GamificationReally Smart and Really Connected SoftwareProcesses designed around people, not thingsEngaging User Input and Interfaces
Who: Team – 4 local, 2 remote – in their teens todayWhere: Office with High-Tech TableContext: Business Problem, Customer, ProductWhat:Scrum-like Meetings and PlanningHigh-Tech TableVirtual Participants at TableAuto-suggestionArtificial Intelligence / Capture
Who: Team – 4 local, 2 remote – in their teens todayWhere: Office with High-Tech TableContext: Business Problem, Customer, ProductWhat:Scrum-like Meetings and PlanningHigh-Tech TableVirtual Participants at TableAuto-suggestionArtificial Intelligence / Capture
Who: Mobile Worker born with technologyWhere: Field Location – Sales or InspectionContext: Location, Task, Customer/EquipWhat:Augmented RealityInternet of Things floats DocumentsSimple Gesture for SearchArtificial IntelligenceWearable InterfacesAuto-capture
Who: Next-gen Manager, Tech Native, in university todayWhere: Connected to Virtual Team, DeskContext: Re-organization, Challenge, TeamWhat:Multiple Feeds, Real-time AnalysisRelated InformationGraphical Flows of InformationProcess: Incidents, Investigations, RequestsSuggested Outcomes
Who: Next-gen Manager, Tech Native, in university todayWhere: Connected to Virtual Team, DeskContext: Re-organization, Challenge, TeamWhat:Multiple Feeds, Real-time AnalysisRelated InformationGraphical Flows of InformationProcess: Incidents, Investigations, RequestsSuggested Outcomes
Global ViewInformation Consumers in FieldTiger Teams solving problemsInformation Creators imagining new solutionsCoordinators orchestrating the flowsSuper-smart software that is invisibleUnobtrusive, wearable software
Simple + Smart for the End UserSearch, Sync, Share without BoundariesSmart Context Capture & Content DeliverySimple + Smart for the Business Analyst Analysis, Process, Modeling, PackagingSimple + Smart for ITGet Out of Data Center BusinessSecure, Compliant Hybrid EnvironmentSimple + Smart SolutionsVerticalize, Package, Certify
New user experience and user on-boardingHeader Redesign and UX issuesAccess to My Files, Shared FilesiPad & touch SupportFollow Sites and DocumentsFaceted Search (stretch)Share Extension Points and PackagingModules, Widgets, Extensibility Hooks, Pluggable DocLib ViewsNew Media ManagementNew DashletsDesktop SynchronizationPublic Sharing – Quick ShareRM 2.1 – In situ records
Supported for OOTB and custom modelsUnder consideration: Geo-location, spellcheck, term-highlightingRequiresSolr upgrade and reindex
WAI-ARIA – Web Accessibility Initiative - Accessible Rich Internet Applications Suite
Applications in the CloudApplications in PrivateContent shared in the CloudContent controlled privatelyRun from the CloudStore Anywhere