7. Credit: CC BY 2.0 – NEC Corporation of America- https://www.flickr.com/photos/neccorp/14445634744
streamlining insurance and health servic
8. Credit: CC BY 2.0 – Raed Mansour- https://www.flickr.com/photos/raedmansour/14392383590 Credit: CC BY 2.0 –Tim Evanson - https://www.flickr.com/photos/23165290@N00/6994963867
Credit: CC BY 2.0 – Mr.TinDC - https://www.flickr.com/photos/mr_t_in_dc/4249886990
improving government
9. Credit: Galileo Project, JPL, NASA; reprocessed by Ted Stryk
planning the future of space exploration
10. Photo Credit: CC BY 2.0 - Steve Jurvetson - https://www.flickr.com/photos/jurvetson/5967376588
ensuring every child has equal access to education
11. It all started 25 years ago…
Documentum Team – March 1991
12. Tools for Predicting the Next 10
Years
Individual Processing Power
16X Laptop 2014
Storage per User
20X Desktop 2014
Display Capability
7680 x 4320 Retina (8K)
Bandwidth
> 1Gb Wireless
QUHD 15360 8640
13. Hints of a Day in the Life at
Work Ten Years from Now
Responsive
Agile
Productive
Efficient
Collaborative
16. BUSINESS IS
OLD AND FAT.
“
”
“The business sector appears to
be getting ‘old and fat.’ … It is
getting fat because it is old.”
Brookings Institute – July 2014
Total Factor Productivity
17. Long-term Productivity Growth
in Europe is Worse
PercentageGrowthinProductivity
Source: OECD
-2.5
-2.0
-1.5
-1.0
-0.5
0.0
0.5
1.0
1.5
2.0
2.5
3.0
2001-2007
2007-2009
2009-2012
19. “Five apps for unfocused minds” by Lucy Kellaway
Financial Times, February 10, 2014
20th Century Workplace is
No Longer Fit for Purpose
20. Digital Workers in the
Digital Enterprise
Fast
User Centric
Supporting Collaboration
Enhancing Productivity
Enabling Knowledge Work
Place Independent
Network Independent
Device Independent
Expectations on
the Workplace
Source: Scania AB – Vehicle Manufacturer
21. Business is no longer
defined by Four Walls
In-house Secure
In-house Apps
Enterprise Apps
Operational Systems
Relevant Customer Information
Mobile Apps
Systems of Engagement
Cloud-based Collaboration
Firewall
Mobile &
Contract Workers
Process Process
Process
22. OLD IT
IS THE PROBLEM,
NOTTHE SOLUTION
Source: Productivity and Potential Output Before, During
and After the Great Recession
Federal Reserve Bank of San Francisco, June 2014
Industry Total Factor Productivity
Growth by Subgroup
25. What is a
Digital Enterprise?
CUSTOMERS, PARTNERS & VALUE CHAIN
Integrate
PEOPLE, BUSINESS & THINGS
New Business Designs Around
SPECIALIZATION
Agility over
Blurred lines between
PHYSICAL & DIGITAL
“Digital will disrupt almost every industry”
26. 30
24
14
9
14
21
21
16
16
10
18
19
15
19
10
Digital engagement of
customers
Digital innovation of
products or business
model
Digital engagement of
employees or partners
Digital customer life-
cycle
Automation
Ranked 1st Ranked 2nd Ranked 3rd
NOT JUST
E-BUSINESS
Strategic Priority
of Digital
Initiatives
Source: McKinsey Digital Trends, June 2014
27. WHY IS THIS
IMPORTANT ?
5
7
5
14
9
20
26
42
11
22
25
21
20
20
13
12
54
31
30
11
New business or
profit pool
Competitive
Advantage
Keeping pace
with competitors
Cutting costs
Don't know < 4% 5-9% 10-14% > 15%
Expected share of
organizations overall growth
from digital, next 3 years
28. Knowledge, Content and Process
are at the Heart of the Digital
Enterprise
CUSTOMERENTERPRISE
Data information
& Insights
New digitally enhanced
products and services
PROCESS
COLLABORATION
CONTENT
CONTENT
Operational Efficiency
Customer-centric Innovation
Digital Agility
End-to-End Customer Experience
Digital Products & Services
Internet of Things
46. Productivity Apps Integrating
the Digital Business Design
CollaborateProcess
CUSTOMERENTERPRISE
PROCESS
-DRIVEN
AD HOC
OPERATIONAL
SYSTEMS
CUSTOMER
ENGAGEMEN
T
Distribute
Insights
Sourcing
Manufacturing
Case
Service
Product
Publishing
Marketing
Contracting
Design
Planning
48. Next Generation
Productivity Architecture
CUSTOMERENTERPRISE
New digitally
enhanced products
& services
Data Information
& Insights
Digital operational
excellence
Digital customer
experience
Productivity Apps
Application Composition Framework
User-centric services
Context & Intelligence Services
Core Content & Control Services
Productivity Services
Data Control Architecture
49. Advanced Digital Solutions
using New Open Source
Auto-Classification
Recommendation
Geographic Distribution
Semantic Graph Analysis
Machine Learning Connections
User Similarity
1(
2(
3(
4(
5(
0(
0.2(
0.4(
0.6(
0.8(
1(
1(
2(
3(
4(
5(
“Digital business is not the decade-old concept of e-business in a new wrapper. It is a radically different and more disruptive change.”- Gartner, “What the Board of Directors Needs to Know about Digital Business”