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Letters are a way of talking to people 
who live too far away to visit.
Friendly Letter Form Business Letter Form 
Street 
City, State ZIP 
Date 
Dear _____ 
__________________ 
_________________________ 
_________________________ 
____. 
__________________ 
_________________________ 
________ 
Your friend, 
Signature 
Street 
City, State ZIP 
Date 
Person’s Name 
Company Name 
Street 
City, State ZIP 
Dear _____ 
__________________. 
_________________________ 
__________________ 
__. 
Sincerely, 
Signature
September 30, 2012 
Ms. Meg Ryan 
Program Manager 
Jones Group Inc. 
6902 Cane Creek Road 
Hindsville, AR 44342 
Dear Ms. Ryan: 
This is with reference to our meeting about the Dolphin Project last Friday. I am writing to 
thank you for your time in considering my proposal for saving the dolphins. It was very insightful 
meeting you in person and discussing a project that is close to both of us. 
The Dolphin Project as we have discussed has been a dilemma for my company owing to the lack 
of funds and manpower. I am convinced that our liaison will assist in a meaningful project campaign 
that is sure to take this mission forward. I have collected the demographic information that will 
prove to be the first step in taking this project to fruition. With the funding that you have 
promised and the sanction to bring people onboard, I am positive that we have a long way to go. 
As promised, I am emailing to you the information that you need in order to process the 
check. I am very excited at the prospect of working closely with you. Please let me know when you 
receive my email and we will take it on from there. Once again, a very warm thank you from me and my 
team at WWF USA! 
Sincerely yours, 
(Signature) 
Audrey Hepburn 
Manager Communication 
World Wildlife Fund for Nature 
6635 Trails End 
Hindsville, AR 44342
Students write business letters 
to seek information, to 
complain, and compliment, and 
to transact business.
Ken's Cheese House 
34 Chatley Avenue 
Seattle, WA 98765 
Tel: 
Fax: 
Email: kenny@cheese.com 
October 23, 2006 
Fred Flintstone 
Sales Manager 
Cheese Specialists Inc. 
456 Rubble Road 
Rockville, IL 
Dear Mr Flintstone: 
With reference to our telephone conversation today, I am writing to confirm 
your order for: 120 x Cheddar Deluxe Ref. No. 856 
The order will be shipped within three days via UPS and should arrive at your 
store in about 10 days. 
Please contact us again if we can help in any way. 
Yours sincerely, 
Kenneth Beare 
Director of Ken's Cheese House
Students aassume the identity 
of a historical or literary 
figure.
Teachers can develop a checklist for 
evaluating students’ letters without 
marking on them.
1. Gathering and Organizing 
Information for the Letter 
2. Reviewing the Friendly or Business 
Letter Form 
3. Writing the Letters Using a Process 
Approach
Pen Pan Letter Checklist 
Name:_____________________ 
Yes No 
1. Did you complete the cluster? 
2.Did you include questions in your letter? 
3. Did you put your letter in the friendly letter form? 
___ return address 
___ greeting 
___ 3 or more paragraphs 
___ salutation and name 
4. Did you write a rough draft of your letter? 
5. Did you revise your letter with suggestions from people in your writing 
group? 
6. Did you proofread your letter and correct as many errors as possible?
Prepared by: 
jhunararROARAMOS 
BSED – IV (English)

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How to Write Friendly and Business Letters

  • 1.
  • 2. Letters are a way of talking to people who live too far away to visit.
  • 3. Friendly Letter Form Business Letter Form Street City, State ZIP Date Dear _____ __________________ _________________________ _________________________ ____. __________________ _________________________ ________ Your friend, Signature Street City, State ZIP Date Person’s Name Company Name Street City, State ZIP Dear _____ __________________. _________________________ __________________ __. Sincerely, Signature
  • 4.
  • 5.
  • 6.
  • 7. September 30, 2012 Ms. Meg Ryan Program Manager Jones Group Inc. 6902 Cane Creek Road Hindsville, AR 44342 Dear Ms. Ryan: This is with reference to our meeting about the Dolphin Project last Friday. I am writing to thank you for your time in considering my proposal for saving the dolphins. It was very insightful meeting you in person and discussing a project that is close to both of us. The Dolphin Project as we have discussed has been a dilemma for my company owing to the lack of funds and manpower. I am convinced that our liaison will assist in a meaningful project campaign that is sure to take this mission forward. I have collected the demographic information that will prove to be the first step in taking this project to fruition. With the funding that you have promised and the sanction to bring people onboard, I am positive that we have a long way to go. As promised, I am emailing to you the information that you need in order to process the check. I am very excited at the prospect of working closely with you. Please let me know when you receive my email and we will take it on from there. Once again, a very warm thank you from me and my team at WWF USA! Sincerely yours, (Signature) Audrey Hepburn Manager Communication World Wildlife Fund for Nature 6635 Trails End Hindsville, AR 44342
  • 8.
  • 9. Students write business letters to seek information, to complain, and compliment, and to transact business.
  • 10. Ken's Cheese House 34 Chatley Avenue Seattle, WA 98765 Tel: Fax: Email: kenny@cheese.com October 23, 2006 Fred Flintstone Sales Manager Cheese Specialists Inc. 456 Rubble Road Rockville, IL Dear Mr Flintstone: With reference to our telephone conversation today, I am writing to confirm your order for: 120 x Cheddar Deluxe Ref. No. 856 The order will be shipped within three days via UPS and should arrive at your store in about 10 days. Please contact us again if we can help in any way. Yours sincerely, Kenneth Beare Director of Ken's Cheese House
  • 11. Students aassume the identity of a historical or literary figure.
  • 12. Teachers can develop a checklist for evaluating students’ letters without marking on them.
  • 13. 1. Gathering and Organizing Information for the Letter 2. Reviewing the Friendly or Business Letter Form 3. Writing the Letters Using a Process Approach
  • 14. Pen Pan Letter Checklist Name:_____________________ Yes No 1. Did you complete the cluster? 2.Did you include questions in your letter? 3. Did you put your letter in the friendly letter form? ___ return address ___ greeting ___ 3 or more paragraphs ___ salutation and name 4. Did you write a rough draft of your letter? 5. Did you revise your letter with suggestions from people in your writing group? 6. Did you proofread your letter and correct as many errors as possible?
  • 15. Prepared by: jhunararROARAMOS BSED – IV (English)