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Jeffrey Lehnerer
Company at a
Glance


Largest Product Lines
•Golf
•Originals
•Running
•Soccer
•Baseketball
•Baseball

Founded in 1948 by Adolf
Dassler

Parent Company of Adidas
Group

2nd largest sports apparel
manufacturer (Nike #1)

Dependence on Brand
Loyalty
CHALLENGES                 GOALS

 Effectively manage all    Grow customer base in
  product lines              golf, running, and
 Keeping current            originals
  customers (customer       Increase customer
  loyalty)                   loyalty
 Maintain market           Increase sales
  position
Interaction, Interaction, Interaction



Never post and run – always interact and
respond

1-3 Facebook posts per day and 7-10 Tweets per
day for each product line

10% of posts about product offerings, and 90%
about industry and interaction

Use Adidas Pros to communicate with users
(Derrick Rose, David Beckham, Reggie
Bush, Sergio Garcia)
Google Ads

Conversation has
started on social media      No “Buy Now!” Ads
platforms

Now customers will           Invite customers to website
Google the technologies
and products we have
talked about
(CLIMACOOL)                  Spark Interest – drive site traffic
More narrow keywords
and ads can be used
•Less browsing, more
                             Talk about technologies
shopping
•Less cost
•More defined clicks
   Adidas miCoach
    needs to be
    simplified
   Site needs to be
    optimized for mobile
    browsing
   App needs to be
    developed for
    Windows Mobile OS
The Pieces Become a Whole


Social media creates buzz-
sharing, retweets, mentions, links, stumble’
s, ect. spread the word about products and
technologies.

Google connects users to site- people
Google search to find out more about what
the buzz is about.

Mobile applications keep users coming
back- miCoach creates lifetime customers.
Measuring
Success


Number of new
followers on Twitter

Number of new likes
on Facebook

Percent increase in
web site traffic

Percent increase in
click-through rate

Overall increase in
checkouts

Overall increase in
adidas.com sales
Project Timeline (not
Facebook Timeline)


Within one year…
                            Redesign Adidas miCoach- 1
•web site traffic will       year from start to launch
increase by 50%

•click-through rate         Double likes within 1 year
will increase by 35%

•checkouts will
increase by 20%
                            Double following within 1 year
•adidas.com sales
will increase 17%
This is only a small
slice of the budget for
advertising

Much of the mobile
cost will be on R&D for
miCoach which can be
expensed to R&D as
opposed to
advertising

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Adidas changing social media

  • 2. Company at a Glance Largest Product Lines •Golf •Originals •Running •Soccer •Baseketball •Baseball Founded in 1948 by Adolf Dassler Parent Company of Adidas Group 2nd largest sports apparel manufacturer (Nike #1) Dependence on Brand Loyalty
  • 3. CHALLENGES GOALS  Effectively manage all  Grow customer base in product lines golf, running, and  Keeping current originals customers (customer  Increase customer loyalty) loyalty  Maintain market  Increase sales position
  • 4. Interaction, Interaction, Interaction Never post and run – always interact and respond 1-3 Facebook posts per day and 7-10 Tweets per day for each product line 10% of posts about product offerings, and 90% about industry and interaction Use Adidas Pros to communicate with users (Derrick Rose, David Beckham, Reggie Bush, Sergio Garcia)
  • 5. Google Ads Conversation has started on social media  No “Buy Now!” Ads platforms Now customers will  Invite customers to website Google the technologies and products we have talked about (CLIMACOOL)  Spark Interest – drive site traffic More narrow keywords and ads can be used •Less browsing, more  Talk about technologies shopping •Less cost •More defined clicks
  • 6. Adidas miCoach needs to be simplified  Site needs to be optimized for mobile browsing  App needs to be developed for Windows Mobile OS
  • 7. The Pieces Become a Whole Social media creates buzz- sharing, retweets, mentions, links, stumble’ s, ect. spread the word about products and technologies. Google connects users to site- people Google search to find out more about what the buzz is about. Mobile applications keep users coming back- miCoach creates lifetime customers.
  • 8. Measuring Success Number of new followers on Twitter Number of new likes on Facebook Percent increase in web site traffic Percent increase in click-through rate Overall increase in checkouts Overall increase in adidas.com sales
  • 9. Project Timeline (not Facebook Timeline) Within one year…  Redesign Adidas miCoach- 1 •web site traffic will year from start to launch increase by 50% •click-through rate  Double likes within 1 year will increase by 35% •checkouts will increase by 20%  Double following within 1 year •adidas.com sales will increase 17%
  • 10. This is only a small slice of the budget for advertising Much of the mobile cost will be on R&D for miCoach which can be expensed to R&D as opposed to advertising