Jacquelyn Brioux

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Jacquelyn is a charismatic design lead with expertise in starting and scaling in-house service design practices. She currently leads the service design practice at Shopify Plus (remotely from D.C.) with an emphasis on building cross-functional relationships to improve the end-to-end experience for entrepreneurs on their platform. This includes a focus on all actors and touchpoints involved in the service delivery, including the orchestration of people, props, and processes to ensure a more human-centered experience for all involved—customers, partners, and employees.

workshop design design thinking service design

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Jacquelyn Brioux

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Introduction to Service Design Thinking & Doing

Gefällt mir

SD Futures: Service design, the next ten years

ILA18 Keynote Marc Stickdorn: Doing is the hard part – How to bring service design into startups and multinationals

Fjord Design From Within

The Love index

So you want to be a Service Designer

Linnea Vizard - We are here

Towards a Systemic Design Toolkit: A Practical Workshop - #RSD5 Workshop, Toronto, Oktober 2016

The Science of Happy Design - SXSW 2015