Presentation to UIAH, Finland, September 14 th , 2006 on research conducted by Nokia’s Mobile HCI Group into the communication practices of people with low levels of literacy. An essay that accompanies this presentation can be found http://research.nokia.com/bluesky/non-literacy-001-2005/index.html Photo credits: Jan Chipchase, Cui Yanqing, Lokesh Bitra, Thomas Stovicek, Ying Tian, Haijie Ding & Zhenyi Yang. All photos in this presentation were taken as part of this research and are copyright Nokia. This photo: Delhi, India, 2006