17. Where it began…
1994-1995: Pizza business in
college
•1996-1998: LinkExchange (online
advertising)
•1999: Venture Frogs (investment
fund)
•1999-Today: Zappos.com, Inc.
19. VALUES & CULTURE
What are Gathering
What are
the values buy in from
our values?
of our best? the team.
20. 1. Deliver WOW Through Service
2. Embrace and Drive Change
3. Create Fun and a Little Weirdness
4. Be Adventurous, Creative, and Open-
Minded
5. Pursue Growth and Learning
6. Build Open and Honest Relationships With
Communication
7. Build a Positive Team and Family Spirit
8. Do More with Less
9. Be Passionate and Determined
10. Be Humble
47. WHAT CULTURE CAN DO FOR A COMPANY
NOV ‘09 AMAZON ACQUIRES ZAPPOS
$1.2 BILLION SHARE VALUE AT THE TIME OF CLOSING
48.
49. Thank you for allowing me to be here!
Email me!
Jamie@zappos.com
Questions or Comments
Tour of our office
Copy of our culture book
Want more?
ZapposInsights.com