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Social Media And Retail

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James Bickers
James Bickers

An overview of successful social media strategies for retailers. First presented at NRF 2010.

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Social Media and Retail: Essential Practices for Today and Tomorrow James Bickers Senior Editor, Retail Customer Experience
[object Object],[object Object],[object Object],[object Object],[object Object],www.retailcustomerexperience.com
Who we are www.retailcustomerexperience.com
www.retailcustomerexperience.com
Why social media ,[object Object],[object Object],www.retailcustomerexperience.com
Why social media www.retailcustomerexperience.com
Why social media www.retailcustomerexperience.com
Why social media www.retailcustomerexperience.com
Why social media www.retailcustomerexperience.com
Why social media www.retailcustomerexperience.com
Why social media ,[object Object],[object Object],[object Object],www.retailcustomerexperience.com
Getting the basics right www.retailcustomerexperience.com Good Listen Better Listen and engage Best Listen, engage and create
Getting the basics right www.retailcustomerexperience.com
Getting the basics right www.retailcustomerexperience.com
Getting the basics right www.retailcustomerexperience.com
Getting the basics right www.retailcustomerexperience.com
Getting the basics right www.retailcustomerexperience.com
Getting the basics right www.retailcustomerexperience.com
Getting the basics right www.retailcustomerexperience.com
Getting the basics right www.retailcustomerexperience.com
Getting the basics right www.retailcustomerexperience.com
Getting the basics right www.retailcustomerexperience.com
Getting the basics right www.retailcustomerexperience.com
Getting the basics right www.retailcustomerexperience.com
Getting the basics right Sixty-four percent of online buyers find user reviews important when making an online purchase, and 47% of online users overall say that information provided by other consumers is more important to them than information provided by marketers. (Forrester) www.retailcustomerexperience.com
Getting innovative www.retailcustomerexperience.com
Getting innovative www.retailcustomerexperience.com
Getting innovative www.retailcustomerexperience.com
Getting innovative www.retailcustomerexperience.com
Getting innovative www.retailcustomerexperience.com
Getting innovative www.retailcustomerexperience.com
Getting innovative www.retailcustomerexperience.com
Getting innovative www.retailcustomerexperience.com
Getting innovative www.retailcustomerexperience.com
Getting innovative www.retailcustomerexperience.com
Getting innovative www.retailcustomerexperience.com
Getting innovative www.retailcustomerexperience.com
Getting innovative www.retailcustomerexperience.com
Getting innovative www.retailcustomerexperience.com
Getting innovative www.retailcustomerexperience.com
James Bickers [email_address]

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Social Media And Retail