Joyce Davis

Austin, Texas Area, TX United States

AppleCare Collaboration Program Manager at Apple

Technology / Software / Internet

Online community manager with a proven track record of developing and leading customer advocacy programs, social software adoption campaigns, and product innovation initiatives. My best work is done in a fast-paced, fun and collaborative environment. Accomplishments: - Speaker (Amsterdam, Nov 2012): 7 Habits of a Successful Community Manager - Panel member, CMSWire Google Hangout on Customer Communties (Apr 2013) - Guest lecturer, Northeastern Univ. Organizational Communication Program (Jul 2013) - 2013 Penumbra Prism Award - Business Partners present to one IBMer WW per year - Book contributor: Opting In: Lessons in Social Business from a Fortune 500 Product Manager, Ed Brill (Published...