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Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -1
Book:
Strategic Management:
Concepts & Cases
14th
Edition
Fred David
Lecturer:
Murat KOÇ
Asst.Prof
Interview: Friday 15.00
e-mail: muratkoc@cag.edu.tr
Course:
Strategic Management/
Business Policy
Assesment Methods:
%40 Mid Term
%10 Quizes+Term Paper
%50 Final Exam
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -2
Introduction
 Welcome to strategic management course.
 This is a challenging and exciting capstone
course that will allow you to function as the
owner or chief executive officer of different
organizations.
 In this course, you can look forward to
making strategic decisions both as an
individual and as a member of a team.
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -3
Introduction
 No matter how hard employees work, an
organization is in real trouble if strategic
decisions are not made effectively.
 You will have the opportunity in this course to
make actual strategic decisions, perhaps for
the first time in your academic career.
 You will also need to integrate knowledge
acquired in previous business courses.
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -4
Chapter 1
The Nature of Strategic Management
 STRATEGY (Etymology of word): "art of a general," from strategos
"general, commander of an army," from stratos "multitude, army,
expedition, encamped army + agos "leader.
 We will discuss the relevance of Sun Tzu’s The Art of War to
strategic management.
-Masters of Fighting
don’t get angry.
-Masters of
Winning don’t fear.
-Smarts win without
fighting.
-Ignorant fight to
win.(544-496 BC)
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -5
SUN TZU
 Sun Tzu (also rendered as Sun Zi)
(544-496 BC) was a Chinese
military general, strategist and
philosopher who lived in the
Spring and Autumn Period of
ancient China. The name he is
best known by is actually an
honorific which means "Master
Sun": His birth name was Sun Wu
and he was known outside of his
family by his courtesy name
Changqing. He is traditionally
credited as the author of The Art
of War, an extremely influential
ancient Chinese book on military
strategy. Sun Tzu has had a
significant impact on Chinese and
Asian history and culture, both as
the author of The Art of War and
as a legendary historical figure.
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -6
Chapter 1
The Nature of Strategic Management
Excerpts from THE ART OF WAR:
(Note: Substitute the words strategy or strategic planning for war or
warfare)
War is a matter of vital importance to the state: a matter
of life or death, the road either to survival or ruin. Hence, it
is imperative that it be studied thoroughly.
Warfare is based on deception. When near the enemy,
make it seem that you are far away; when far away, make
it seem that you are near.
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -7
Chapter 1
The Nature of Strategic Management
 Hold out baits to lure the enemy.
 Strike the enemy when he is in disorder.
 Avoid the enemy when he is stronger.
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -8
Chapter 1
The Nature of Strategic Management
 If your opponent is of choleric temper, try to irritate him.
 If he is arrogant, try to encourage his egotism.
 If enemy troops are well prepared after reorganization, try to wear
them down.
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Ch 1 -9
Chapter 1
The Nature of Strategic Management
 If they are united, try to sow dissension among them.
 Attack the enemy
 Where he is unprepared, and appear where you are not expected.
 These are the keys to victory for a strategist. It is not possible to
formulate them in detail beforehand.
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -10
Chapter 1 The Nature of Strategic Management
 A speedy victory is the main object in war.
 If this is long in coming, weapons are blunted and morale
depressed.When the army engages in protracted campaigns, the
resources of the state will fall short.
 To capture the enemy’s entire army is better than to destroy it; to
take intact a regiment, a company, or a squad is better than to
destroy it.
 For to win one hundred victories in one hundred battles is not the
acme of skill. To subdue the enemy without fighting is the supreme
excellence.
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -11
Chapter 1 The Nature of Strategic Management
 The art of using troops is this:
- When ten to the enemy’s one, surround him.
- When five times his strength, attack him.
- If double his strength, divide him.
- If equally matched, you may engage him with some good plan.
- If weaker, be capable of withdrawing.
- And if in all respects unequal, be capable of eluding him.
 ! Know your enemy and know yourself, and in a hundred
battles you will never be defeated.
 ! When you are ignorant of the enemy but know yourself, your
chances of winning or losing are equal.
 ! If ignorant both of your enemy and of yourself, you are sure
to be defeated in every battle.
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -12
Chapter 1 The Nature of Strategic Management
 He who occupies the field of battle first and awaits his enemy is at
ease, and he who comes later to the scene and rushes into the
fight is weary.
 When the enemy is at ease, be able to tire him.
 When well fed, be able to starve him; when at rest, be able to
make him move.
 Analyze the enemy’s plans so that you will know his shortcomings
as well as his strong points.
 Agitate him to ascertain the pattern of his movement.
 Lure him out to reveal his dispositions and to ascertain his
position.
 Launch a probing attack to learn where his strength is abundant
and where deficient.
 And as water has no constant form, there are in warfare no
constant conditions.
 Thus, one able to win the victory by modifying his tactics in
accordance with the enemy situation.
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -13
Chapter 1 The Nature of Strategic Management
 Brilliant strategists rarely go to battle or to court; they generally
achieve their objectives through tactical positioning well in advance
of any confrontation.
 When you do decide to challenge another company (or army),
much calculating, estimating, analyzing, and positioning bring
triumph.
 Little computation brings defeat.
 If you wait long enough near the river, corpses of enemies come
by
swim.
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -14
Once there were two company
presidents who competed in the same
industry.
These two presidents decided to go on a
camping trip to discuss a possible
merger.
They hiked deep into the woods.
Suddenly, they came upon a grizzly
bear that rose up on its hind legs and
snarled.
Instantly, the first president took off his
knapsack and got out a pair of jogging
shoes.
The second president said, “Hey, you
can’t outrun that bear.” The first
president responded, “Maybe I can’t
outrun that bear, but I surely can
outrun you!“
Strategic Management –A Story
This story captures the notion of
strategic management, which is to
achieve and maintain competitive
advantage
“Hey, you can’t
outrun that bear.”
“Maybe I can’t outrun
that bear, but I surely
can outrun you!”
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -15
SM: Art & science of formulating,
implementing, and evaluating,
cross-functional decisions that enable an
organization to achieve its objectives.
Strategic Management (SM) –Defined
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Ch 1 -16
Purpose of Strategic Management
As this definition implies,
Strategic Management focuses on;
INTEGRATING MANAGEMENT,
MARKETING,
FINANCE/ACCOUNTING,
PRODUCTION/OPERATIONS,
RESEARCH AND DEVELOPMENT,
INFORMATION SYSTEMS,
to Achieve Organizational Success.
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -17
Purpose of Strategic Management
The purpose of strategic management is to
exploit and create new and different
opportunities for tomorrow;
long-range planning,
in contrast, tries to optimize for
tomorrow
the trends of today.
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -18
Strategic Management
In essence, the strategic plan is a
company’s game plan
Just as a football team
needs a good game
plan to have a chance
for success, a company
must have a good
strategic plan to
compete successfully.
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -19
Strategic Management
Profit margins among firms in most industries
have been so reduced by the global
economic recession that there is little room
for error in the overall strategic plan.
A strategic plan results from tough managerial
choices among numerous good alternatives, and it
signals commitment to
specific markets,
policies,
procedures,
and operations in lieu of other, “less desirable”
courses of action.
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -20
The Strategic Management Process
consists of three stages:
 Strategy formulation
 Strategy implementation
 Strategy evaluation
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Ch 1 -21
Vision & Mission
Strategy Formulation
External Opportunities & Threats
Internal Strengths & Weaknesses
Long-Term Objectives
Alternative Strategies
Strategy Selection
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -22
Issues in Strategy
Formulation
Businesses to enter
Businesses to abandon
Allocation of resources
Expansion or
diversification
International markets
Mergers or joint
ventures
Avoidance of hostile
takeover
Businesses to enter
Businesses to abandon
Allocation of resources
Expansion or
diversification
International markets
Mergers or joint
ventures
Avoidance of hostile
takeover
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -23
The Strategic Management Process
consists of three stages:
 Strategy formulation
No organization has unlimited resources.
Strategists must decide which alternative
strategies will benefit the firm most.
Strategy-formulation decisions commit an
Organization to specific products,
markets, resources, and
technologies over an extended period of
time.
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -24
The Strategic Management Process
consists of three stages:
Strategy-formulation decisions commit an
Organization to specific
products,
markets,
resources,
technologies
over an extended period of time.
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -25
Strategy Implementation
(so that formulated strategies can be
Executed)
Annual Objectives
Devise Policies
Employee Motivation
Resource Allocation
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Ch 1 -26
Strategy Implementation Steps
 Developing a strategy-supportive culture
 Creating an effective organizational structure
 Redirecting marketing efforts
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -27
Strategy Implementation Steps
 Preparing budgets
 Developing and utilizing
information systems
 Linking employee compensation
to organizational performance
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -28
Issues in Strategy
Implementation
Action Stage of Strategic
Management
Mobilization of
employees & managers
Most difficult stage
Interpersonal skills
critical
Action Stage of Strategic
Management
Mobilization of
employees & managers
Most difficult stage
Interpersonal skills
critical
Requires;
Personal Discipline,
Commitment,
Sacrifice
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -29
Strategy Implementation
Successful
strategy implementation
hinges upon managers’
ability to motivate
employees,
which is more
an art than a science.
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -30
Strategy Implementation
Every division
and
department
must decide
on answers
to questions,
such as;
“What must we
do to implement our
part of
the organization’s
strategy?”
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Ch 1 -31
Strategy Implementation
“How best can we
get the job
done?”
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Ch 1 -32
The challenge of implementation is to
stimulate managers and employees
Throughout an organization to work with
pride and enthusiasm
toward achieving stated objectives.
+ =
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Ch 1 -33
Strategy Evaluation
(Managers desperately need
to know when particular strategies are not working well; strategy evaluation is the primary
means for obtaining this information.)
Internal Review
External Review
Performance Measurement
Taking Corrective Action
Selling in
cash
Selling
on credit
All strategies are subject to future modification because
external and internal factors are constantly changing.
are based
on the
current
strategies
Strategy evaluation is needed
because success today is no guarantee of success tomorrow!
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -34
Don’t Forget!
Success always creates newand
different problems;
complacent organizations
experience demise!...
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -35
Peter Drucker: Think through the overall
mission of a business. Ask the key
question:
“What is our business?”
Prime Task of
Strategic Management
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -36
The strategic management
process attempts to
organize quantitative and
qualitative information
under conditions of
uncertainty.
Integrating Intuition & Analysis
The strategic management process can be described as an objective,
logical, systematic
approach for
making major decisions
in an organization.
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -37
Intuition is based on:
 Past experiences
 Judgment
 Feelings
Integrating Intuition & Analysis
Good Strategic Decisions.
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -38
Integrating Intuition & Analysis
Intuition is useful for decision making in
conditions of:
 Great uncertainty
 Little precedent
 Highly interrelated variables
 Several plausible alternatives
It is also helpful
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Ch 1 -39
Integrating Intuition & Analysis
Albert Einstein acknowledged the importance of intuition when he said;
“I believe in intuition and inspiration. Imagination is
more important than knowledge, because
knowledge is limited, whereas imagination
embraces the entire world.”
Although some organizations today may
survive and prosper because they have
intuitive geniuses managing them, most
are not so fortunate.
In a sense;
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Ch 1 -40
Involve management at all levels
Intuition & Judgment
Influence all analyses
Integrating Intuition & Analysis
Managers at all levels in an
organization inject their intuition and
judgment into strategic-management
analyses.
Above
All !!!!
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -41
Organizations should continually monitor internal
and external events and trends so that timely
changes can be made as needed. The accelerating
rate of change today is producing a business world
in which customary managerial habits in
organizations are increasingly inadequate.
managerial habits in organizations are increasingly
inadequate.
Adapting to Change
“adept at dapting”
the only constant is
change.
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -42
The need to adapt to change leads organizations
to key strategic-management questions, such as;
“What kind of business should we become?”
“Are we in the right field(s)?”
“Should we reshape our business?”
“What new competitors are entering our industry?”
“What strategies should we pursue?”
“How are our customers changing?”
“Are new technologies being developed that could put us out of business?”
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -43
Key Terms in Strategic Management
 Competitive advantage
 Strategists
 Vision and mission statements
 External opportunities and threats
 Internal strengths and weaknesses
 Long-term objectives
 Strategies
 Annual objectives
 Policies
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -44
Anything that a firm does especially
well compared to rival firms
Strategic Management is
Gaining and Maintaining
Competitive Advantage
When a firm can do something that rival
firms cannot do, or owns something that
rival firms desire, that can represent a
competitive advantage.
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -45
Achieving Sustained Competitive
Advantage
1. For example, newspaper circulation in the United States is steadily declining. Most
national newspapers are rapidly losing market share to the Internet, and other media
that consumers use to stay informed.(problem)
2. Daily newspaper circulation in the United States totals about 55 million copies
annually, which is about the same as it was in 1954. Strategists ponder whether the
newspaper circulation slide can be halted in the digital age.(is a must)
3. The six broadcast networks—ABC, CBS, Fox, NBC, UPN, and WB—are being
assaulted by cable channels, video games, broadband, wireless technologies,
satellite radio, high-definition TV, and digital video recorders.(Fact)
4. The three original broadcast networks captured about 90 percent of the prime-time
audience in 1978, but today their combined market share is less than 50 percent.
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -46
1. Continually adapting to changes in
external trends and events and internal
capabilities, competencies, and resources
Achieving Sustained Competitive
Advantage
2. Effectively formulating, implementing,
and evaluating strategies that capitalize on
those factors
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -47
Strategists
Gather Information
Analyze Information
Organize Information
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Ch 1 -48
Vision Statement –
What do we want to become?
Mission Statement –
What is our business?
Vision and Mission Statements
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Ch 1 -49
External Opportunities and Threats
Analysis of Trends
 Economic
 Social
 Cultural
 Demographic/Environmental
 Political, Legal, Governmental
 Technological
 Competitors
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -50
Basic Tenet of Strategic Management
External Opportunities and Threats
Strategy Formulation
Take advantage of
External Opportunities
Take advantage of
External Opportunities
Avoid/minimize impact of
External Threats
Avoid/minimize impact of
External Threats
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -51
 Controllable activities performed
especially well or poorly
 Determined relative to competitors
Internal Strengths and Weaknesses
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Ch 1 -52
 Typically located in functional areas of the firm
 Management
 Marketing
 Finance/Accounting
 Production/Operations
 Research & Development
 Management Information Systems
Internal Strengths and Weaknesses
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -53
Assessing the Internal Environment
Internal Strengths and Weaknesses
Internal Factors
Performance Measures
Ratios
Industry Averages
Survey Data
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Ch 1 -54
 Specific results that an organization
seeks to achieve in pursuing its basic
mission
 Long-term means more than one year
Long-Term Objectives
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Ch 1 -55
Long-Term Objectives
 Essential for ensuring the firm’s success
 Provide direction
 Aid in evaluation
 Create synergy
 Reveal priorities
 Focus coordination
 Provide basis for planning, organizing,
motivating, and controlling
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Ch 1 -56
Means by which long-term objectives
are achieved
Strategies
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Ch 1 -57
Strategies
 Examples
 Geographic expansion
 Diversification
 Acquisition
 Product development
 Market penetration
 Retrenchment
 Divestiture
 Liquidation
 Joint venture
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Ch 1 -58
Sample Strategies
 Table 1-1
 Best Buy
 Levi Strauss
 New York Times Company
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Ch 1 -59
Short-term milestones that firms must
achieve to reach long-term objectives
Annual Objectives
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Ch 1 -60
Means by which annual objectives will
be achieved
Policies
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -61
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -62
 Strategic Management Process
Dynamic & continuous
More formal in larger
organizations
Strategic Management Model
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Ch 1 -63
Strategic Management
 Communication is a key to
successful strategic management
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -64
Benefits of Strategic Management
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Ch 1 -65
Benefits of Strategic Management
 Nonfinancial Benefits
 Enhanced awareness of threats
 Improved understanding of competitors’ strategies
 Increased employee productivity
 Reduced resistance to change
 Clearer understanding of performance-reward
relationship
 Enhanced problem-prevention capabilities
Copyright © 2011 Pearson Education, Inc.
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Ch 1 -66
Why Some Firms Do No Strategic
Planning
 Lack of knowledge of strategic planning
 Poor reward structures
 Fire fighting
 Waste of time
 Too expensive
 Laziness
 Content with success
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Ch 1 -67
Why Some Firms Do No Strategic
Planning (continued)
 Fear of failure
 Overconfidence
 Prior bad experience
 Self-interest
 Fear of the unknown
 Honest difference of opinion
 Suspicion
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Ch 1 -68
Pitfalls in Strategic Planning
Strategic planning is an involved, intricate,
and complex process that takes an
organization into uncharted territory
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Ch 1 -69
Effective Strategic Planning is:
 A people process more than a paper process
 A learning process
 Words supported by numbers
 Simple and nonroutine
 Varying assignments, team membership,
meeting formats, and planning calendars
 Challenging assumptions underlying
corporate strategy
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Ch 1 -70
Effective Strategic Planning
continued
 Welcomes bad news
 Requires open-mindedness and a spirit of
inquiry
 Is not a bureaucratic mechanism
 Is not ritualistic or stilted
 Is not too formal, predictable, or rigid
 Does not contain jargon or arcane language
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Ch 1 -71
Effective Strategic Planning
continued
 Is not a formal system for control
 Does not disregard qualitative information
 Is not controlled by “technicians”
 Does not pursue too many strategies at once
 Continually strengthens the “good ethics is
good business” policy
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Ch 1 -72
Comparing Business and Military
Strategy
 Strategic planning started in the military
 Similarity
 Both business and military organizations must
adapt to change and constantly improve
 Difference
 Business strategy assumes competition
 Military strategy assumes conflict
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 1 -73
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted, in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written
permission of the publisher. Printed in the United States of America.

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David sm13 ppt_01

  • 1. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -1 Book: Strategic Management: Concepts & Cases 14th Edition Fred David Lecturer: Murat KOÇ Asst.Prof Interview: Friday 15.00 e-mail: muratkoc@cag.edu.tr Course: Strategic Management/ Business Policy Assesment Methods: %40 Mid Term %10 Quizes+Term Paper %50 Final Exam
  • 2. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -2 Introduction  Welcome to strategic management course.  This is a challenging and exciting capstone course that will allow you to function as the owner or chief executive officer of different organizations.  In this course, you can look forward to making strategic decisions both as an individual and as a member of a team.
  • 3. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -3 Introduction  No matter how hard employees work, an organization is in real trouble if strategic decisions are not made effectively.  You will have the opportunity in this course to make actual strategic decisions, perhaps for the first time in your academic career.  You will also need to integrate knowledge acquired in previous business courses.
  • 4. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -4 Chapter 1 The Nature of Strategic Management  STRATEGY (Etymology of word): "art of a general," from strategos "general, commander of an army," from stratos "multitude, army, expedition, encamped army + agos "leader.  We will discuss the relevance of Sun Tzu’s The Art of War to strategic management. -Masters of Fighting don’t get angry. -Masters of Winning don’t fear. -Smarts win without fighting. -Ignorant fight to win.(544-496 BC)
  • 5. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -5 SUN TZU  Sun Tzu (also rendered as Sun Zi) (544-496 BC) was a Chinese military general, strategist and philosopher who lived in the Spring and Autumn Period of ancient China. The name he is best known by is actually an honorific which means "Master Sun": His birth name was Sun Wu and he was known outside of his family by his courtesy name Changqing. He is traditionally credited as the author of The Art of War, an extremely influential ancient Chinese book on military strategy. Sun Tzu has had a significant impact on Chinese and Asian history and culture, both as the author of The Art of War and as a legendary historical figure.
  • 6. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -6 Chapter 1 The Nature of Strategic Management Excerpts from THE ART OF WAR: (Note: Substitute the words strategy or strategic planning for war or warfare) War is a matter of vital importance to the state: a matter of life or death, the road either to survival or ruin. Hence, it is imperative that it be studied thoroughly. Warfare is based on deception. When near the enemy, make it seem that you are far away; when far away, make it seem that you are near.
  • 7. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -7 Chapter 1 The Nature of Strategic Management  Hold out baits to lure the enemy.  Strike the enemy when he is in disorder.  Avoid the enemy when he is stronger.
  • 8. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -8 Chapter 1 The Nature of Strategic Management  If your opponent is of choleric temper, try to irritate him.  If he is arrogant, try to encourage his egotism.  If enemy troops are well prepared after reorganization, try to wear them down.
  • 9. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -9 Chapter 1 The Nature of Strategic Management  If they are united, try to sow dissension among them.  Attack the enemy  Where he is unprepared, and appear where you are not expected.  These are the keys to victory for a strategist. It is not possible to formulate them in detail beforehand.
  • 10. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -10 Chapter 1 The Nature of Strategic Management  A speedy victory is the main object in war.  If this is long in coming, weapons are blunted and morale depressed.When the army engages in protracted campaigns, the resources of the state will fall short.  To capture the enemy’s entire army is better than to destroy it; to take intact a regiment, a company, or a squad is better than to destroy it.  For to win one hundred victories in one hundred battles is not the acme of skill. To subdue the enemy without fighting is the supreme excellence.
  • 11. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -11 Chapter 1 The Nature of Strategic Management  The art of using troops is this: - When ten to the enemy’s one, surround him. - When five times his strength, attack him. - If double his strength, divide him. - If equally matched, you may engage him with some good plan. - If weaker, be capable of withdrawing. - And if in all respects unequal, be capable of eluding him.  ! Know your enemy and know yourself, and in a hundred battles you will never be defeated.  ! When you are ignorant of the enemy but know yourself, your chances of winning or losing are equal.  ! If ignorant both of your enemy and of yourself, you are sure to be defeated in every battle.
  • 12. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -12 Chapter 1 The Nature of Strategic Management  He who occupies the field of battle first and awaits his enemy is at ease, and he who comes later to the scene and rushes into the fight is weary.  When the enemy is at ease, be able to tire him.  When well fed, be able to starve him; when at rest, be able to make him move.  Analyze the enemy’s plans so that you will know his shortcomings as well as his strong points.  Agitate him to ascertain the pattern of his movement.  Lure him out to reveal his dispositions and to ascertain his position.  Launch a probing attack to learn where his strength is abundant and where deficient.  And as water has no constant form, there are in warfare no constant conditions.  Thus, one able to win the victory by modifying his tactics in accordance with the enemy situation.
  • 13. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -13 Chapter 1 The Nature of Strategic Management  Brilliant strategists rarely go to battle or to court; they generally achieve their objectives through tactical positioning well in advance of any confrontation.  When you do decide to challenge another company (or army), much calculating, estimating, analyzing, and positioning bring triumph.  Little computation brings defeat.  If you wait long enough near the river, corpses of enemies come by swim.
  • 14. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -14 Once there were two company presidents who competed in the same industry. These two presidents decided to go on a camping trip to discuss a possible merger. They hiked deep into the woods. Suddenly, they came upon a grizzly bear that rose up on its hind legs and snarled. Instantly, the first president took off his knapsack and got out a pair of jogging shoes. The second president said, “Hey, you can’t outrun that bear.” The first president responded, “Maybe I can’t outrun that bear, but I surely can outrun you!“ Strategic Management –A Story This story captures the notion of strategic management, which is to achieve and maintain competitive advantage “Hey, you can’t outrun that bear.” “Maybe I can’t outrun that bear, but I surely can outrun you!”
  • 15. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -15 SM: Art & science of formulating, implementing, and evaluating, cross-functional decisions that enable an organization to achieve its objectives. Strategic Management (SM) –Defined
  • 16. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -16 Purpose of Strategic Management As this definition implies, Strategic Management focuses on; INTEGRATING MANAGEMENT, MARKETING, FINANCE/ACCOUNTING, PRODUCTION/OPERATIONS, RESEARCH AND DEVELOPMENT, INFORMATION SYSTEMS, to Achieve Organizational Success.
  • 17. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -17 Purpose of Strategic Management The purpose of strategic management is to exploit and create new and different opportunities for tomorrow; long-range planning, in contrast, tries to optimize for tomorrow the trends of today.
  • 18. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -18 Strategic Management In essence, the strategic plan is a company’s game plan Just as a football team needs a good game plan to have a chance for success, a company must have a good strategic plan to compete successfully.
  • 19. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -19 Strategic Management Profit margins among firms in most industries have been so reduced by the global economic recession that there is little room for error in the overall strategic plan. A strategic plan results from tough managerial choices among numerous good alternatives, and it signals commitment to specific markets, policies, procedures, and operations in lieu of other, “less desirable” courses of action.
  • 20. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -20 The Strategic Management Process consists of three stages:  Strategy formulation  Strategy implementation  Strategy evaluation
  • 21. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -21 Vision & Mission Strategy Formulation External Opportunities & Threats Internal Strengths & Weaknesses Long-Term Objectives Alternative Strategies Strategy Selection
  • 22. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -22 Issues in Strategy Formulation Businesses to enter Businesses to abandon Allocation of resources Expansion or diversification International markets Mergers or joint ventures Avoidance of hostile takeover Businesses to enter Businesses to abandon Allocation of resources Expansion or diversification International markets Mergers or joint ventures Avoidance of hostile takeover
  • 23. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -23 The Strategic Management Process consists of three stages:  Strategy formulation No organization has unlimited resources. Strategists must decide which alternative strategies will benefit the firm most. Strategy-formulation decisions commit an Organization to specific products, markets, resources, and technologies over an extended period of time.
  • 24. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -24 The Strategic Management Process consists of three stages: Strategy-formulation decisions commit an Organization to specific products, markets, resources, technologies over an extended period of time.
  • 25. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -25 Strategy Implementation (so that formulated strategies can be Executed) Annual Objectives Devise Policies Employee Motivation Resource Allocation
  • 26. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -26 Strategy Implementation Steps  Developing a strategy-supportive culture  Creating an effective organizational structure  Redirecting marketing efforts
  • 27. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -27 Strategy Implementation Steps  Preparing budgets  Developing and utilizing information systems  Linking employee compensation to organizational performance
  • 28. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -28 Issues in Strategy Implementation Action Stage of Strategic Management Mobilization of employees & managers Most difficult stage Interpersonal skills critical Action Stage of Strategic Management Mobilization of employees & managers Most difficult stage Interpersonal skills critical Requires; Personal Discipline, Commitment, Sacrifice
  • 29. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -29 Strategy Implementation Successful strategy implementation hinges upon managers’ ability to motivate employees, which is more an art than a science.
  • 30. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -30 Strategy Implementation Every division and department must decide on answers to questions, such as; “What must we do to implement our part of the organization’s strategy?”
  • 31. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -31 Strategy Implementation “How best can we get the job done?”
  • 32. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -32 The challenge of implementation is to stimulate managers and employees Throughout an organization to work with pride and enthusiasm toward achieving stated objectives. + =
  • 33. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -33 Strategy Evaluation (Managers desperately need to know when particular strategies are not working well; strategy evaluation is the primary means for obtaining this information.) Internal Review External Review Performance Measurement Taking Corrective Action Selling in cash Selling on credit All strategies are subject to future modification because external and internal factors are constantly changing. are based on the current strategies Strategy evaluation is needed because success today is no guarantee of success tomorrow!
  • 34. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -34 Don’t Forget! Success always creates newand different problems; complacent organizations experience demise!...
  • 35. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -35 Peter Drucker: Think through the overall mission of a business. Ask the key question: “What is our business?” Prime Task of Strategic Management
  • 36. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -36 The strategic management process attempts to organize quantitative and qualitative information under conditions of uncertainty. Integrating Intuition & Analysis The strategic management process can be described as an objective, logical, systematic approach for making major decisions in an organization.
  • 37. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -37 Intuition is based on:  Past experiences  Judgment  Feelings Integrating Intuition & Analysis Good Strategic Decisions.
  • 38. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -38 Integrating Intuition & Analysis Intuition is useful for decision making in conditions of:  Great uncertainty  Little precedent  Highly interrelated variables  Several plausible alternatives It is also helpful
  • 39. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -39 Integrating Intuition & Analysis Albert Einstein acknowledged the importance of intuition when he said; “I believe in intuition and inspiration. Imagination is more important than knowledge, because knowledge is limited, whereas imagination embraces the entire world.” Although some organizations today may survive and prosper because they have intuitive geniuses managing them, most are not so fortunate. In a sense;
  • 40. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -40 Involve management at all levels Intuition & Judgment Influence all analyses Integrating Intuition & Analysis Managers at all levels in an organization inject their intuition and judgment into strategic-management analyses. Above All !!!!
  • 41. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -41 Organizations should continually monitor internal and external events and trends so that timely changes can be made as needed. The accelerating rate of change today is producing a business world in which customary managerial habits in organizations are increasingly inadequate. managerial habits in organizations are increasingly inadequate. Adapting to Change “adept at dapting” the only constant is change.
  • 42. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -42 The need to adapt to change leads organizations to key strategic-management questions, such as; “What kind of business should we become?” “Are we in the right field(s)?” “Should we reshape our business?” “What new competitors are entering our industry?” “What strategies should we pursue?” “How are our customers changing?” “Are new technologies being developed that could put us out of business?”
  • 43. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -43 Key Terms in Strategic Management  Competitive advantage  Strategists  Vision and mission statements  External opportunities and threats  Internal strengths and weaknesses  Long-term objectives  Strategies  Annual objectives  Policies
  • 44. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -44 Anything that a firm does especially well compared to rival firms Strategic Management is Gaining and Maintaining Competitive Advantage When a firm can do something that rival firms cannot do, or owns something that rival firms desire, that can represent a competitive advantage.
  • 45. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -45 Achieving Sustained Competitive Advantage 1. For example, newspaper circulation in the United States is steadily declining. Most national newspapers are rapidly losing market share to the Internet, and other media that consumers use to stay informed.(problem) 2. Daily newspaper circulation in the United States totals about 55 million copies annually, which is about the same as it was in 1954. Strategists ponder whether the newspaper circulation slide can be halted in the digital age.(is a must) 3. The six broadcast networks—ABC, CBS, Fox, NBC, UPN, and WB—are being assaulted by cable channels, video games, broadband, wireless technologies, satellite radio, high-definition TV, and digital video recorders.(Fact) 4. The three original broadcast networks captured about 90 percent of the prime-time audience in 1978, but today their combined market share is less than 50 percent.
  • 46. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -46 1. Continually adapting to changes in external trends and events and internal capabilities, competencies, and resources Achieving Sustained Competitive Advantage 2. Effectively formulating, implementing, and evaluating strategies that capitalize on those factors
  • 47. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -47 Strategists Gather Information Analyze Information Organize Information
  • 48. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -48 Vision Statement – What do we want to become? Mission Statement – What is our business? Vision and Mission Statements
  • 49. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -49 External Opportunities and Threats Analysis of Trends  Economic  Social  Cultural  Demographic/Environmental  Political, Legal, Governmental  Technological  Competitors
  • 50. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -50 Basic Tenet of Strategic Management External Opportunities and Threats Strategy Formulation Take advantage of External Opportunities Take advantage of External Opportunities Avoid/minimize impact of External Threats Avoid/minimize impact of External Threats
  • 51. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -51  Controllable activities performed especially well or poorly  Determined relative to competitors Internal Strengths and Weaknesses
  • 52. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -52  Typically located in functional areas of the firm  Management  Marketing  Finance/Accounting  Production/Operations  Research & Development  Management Information Systems Internal Strengths and Weaknesses
  • 53. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -53 Assessing the Internal Environment Internal Strengths and Weaknesses Internal Factors Performance Measures Ratios Industry Averages Survey Data
  • 54. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -54  Specific results that an organization seeks to achieve in pursuing its basic mission  Long-term means more than one year Long-Term Objectives
  • 55. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -55 Long-Term Objectives  Essential for ensuring the firm’s success  Provide direction  Aid in evaluation  Create synergy  Reveal priorities  Focus coordination  Provide basis for planning, organizing, motivating, and controlling
  • 56. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -56 Means by which long-term objectives are achieved Strategies
  • 57. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -57 Strategies  Examples  Geographic expansion  Diversification  Acquisition  Product development  Market penetration  Retrenchment  Divestiture  Liquidation  Joint venture
  • 58. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -58 Sample Strategies  Table 1-1  Best Buy  Levi Strauss  New York Times Company
  • 59. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -59 Short-term milestones that firms must achieve to reach long-term objectives Annual Objectives
  • 60. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -60 Means by which annual objectives will be achieved Policies
  • 61. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -61
  • 62. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -62  Strategic Management Process Dynamic & continuous More formal in larger organizations Strategic Management Model
  • 63. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -63 Strategic Management  Communication is a key to successful strategic management
  • 64. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -64 Benefits of Strategic Management
  • 65. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -65 Benefits of Strategic Management  Nonfinancial Benefits  Enhanced awareness of threats  Improved understanding of competitors’ strategies  Increased employee productivity  Reduced resistance to change  Clearer understanding of performance-reward relationship  Enhanced problem-prevention capabilities
  • 66. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -66 Why Some Firms Do No Strategic Planning  Lack of knowledge of strategic planning  Poor reward structures  Fire fighting  Waste of time  Too expensive  Laziness  Content with success
  • 67. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -67 Why Some Firms Do No Strategic Planning (continued)  Fear of failure  Overconfidence  Prior bad experience  Self-interest  Fear of the unknown  Honest difference of opinion  Suspicion
  • 68. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -68 Pitfalls in Strategic Planning Strategic planning is an involved, intricate, and complex process that takes an organization into uncharted territory
  • 69. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -69 Effective Strategic Planning is:  A people process more than a paper process  A learning process  Words supported by numbers  Simple and nonroutine  Varying assignments, team membership, meeting formats, and planning calendars  Challenging assumptions underlying corporate strategy
  • 70. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -70 Effective Strategic Planning continued  Welcomes bad news  Requires open-mindedness and a spirit of inquiry  Is not a bureaucratic mechanism  Is not ritualistic or stilted  Is not too formal, predictable, or rigid  Does not contain jargon or arcane language
  • 71. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -71 Effective Strategic Planning continued  Is not a formal system for control  Does not disregard qualitative information  Is not controlled by “technicians”  Does not pursue too many strategies at once  Continually strengthens the “good ethics is good business” policy
  • 72. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -72 Comparing Business and Military Strategy  Strategic planning started in the military  Similarity  Both business and military organizations must adapt to change and constantly improve  Difference  Business strategy assumes competition  Military strategy assumes conflict
  • 73. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 1 -73 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America.