Twitter session in Markedu 2010 Event
•Als PPTX, PDF herunterladen•
0 gefällt mir•328 views
Social Media, Entrepreneurs, Startup, Twitter, Flickr, LinkedIn, Slideshare, Facebook, Startups, Interact, Interact Egypt, Egypt, Interactspa, Fady, Fady Ramzy, Cyberzizo, Business, online, online business, Technology, Marketing, Social, Media, Social Media Marketing, Middle East, Social Networking, Social Media
Empfohlen
Weitere ähnliche Inhalte
Andere mochten auch
Ähnlich wie Twitter session in Markedu 2010 Event
Ähnlich wie Twitter session in Markedu 2010 Event (20)
Mehr von Fady Ramzy
Mehr von Fady Ramzy (20)
Kürzlich hochgeladen
Kürzlich hochgeladen (20)
Twitter session in Markedu 2010 Event
- 1. Twitter Acquiring new customers & servicing existing ones Cairo, December 20th Fady Ramzy Interact Egypt country Manager
- 2. So, how is it going over TWITTER at the Moment? #followinteract #SMMC 2 Twitter 27/03/2012
- 3. Visits to twitter.com grew more than 142% from MENA between June 2009 & June 2010 http://www.spotonpr.com/menatwittersurvey/ 3 Twitter 27/03/2012
- 4. How good is your Customer care? 4 27/03/2012 Twitter
- 6. Step 1: Listen, then listen & Listen Understand how your customers & competitors use Twitter Monitor tweets about your brand: twitter search, tweetscan Identify influencers: Klout score, twittergrader Understand and find friends: Friend and follow 6 27/03/2012 Twitter
- 7. Step 2: Determine your goals & Profile Prioritize your needs Build a plan: Identity, resources, timeline, budgets Determine profiles: Personal or Branded? 7 27/03/2012 Twitter
- 8. Step 3: Build & Promote your Twitter identity 8 27/03/2012 Twitter
- 9. Step 3: Build & Promote your Twitter identity 9 27/03/2012 Twitter
- 10. Step 3: Build & Promote your Twitter identity 10 27/03/2012 Twitter
- 11. Step 4: Respond & engage Be there! Position yourself as a knowledgeable and trustworthy expert in your domain 80/20: 80% personal & conversational, 20% about the company I work for 11 27/03/2012 Twitter
- 12. Step 4: Respond & engage Share useful info: your blog, your website? Share links: tweetmeme Share photos and videos Invite users to share 12 27/03/2012 Twitter
- 13. Customer care?
- 14. Customer care: Why? Quick problem resolutions Cost reduction Promoting Brand image: Manage, track, study & respond properly! 14 27/03/2012 Twitter
- 15. Customer care: Presence and response make your Twitter presence known Respond quickly and transparently Be authentic and transparent 15 27/03/2012 Twitter
- 16. Serious cases
- 17. http://www.spotonpr.com/menatwittersurvey/ 17 Twitter 27/03/2012
- 18. http://www.spotonpr.com/menatwittersurvey/ 18 Twitter 27/03/2012
- 19. $ $ 19 27/03/2012 Twitter
- 20. Egyptian Cases?
- 21. Vodafone Egypt 21 27/03/2012 Twitter
- 22. Vodadone Egypt 22 27/03/2012 Twitter
- 23. Mobinil 23 27/03/2012 Twitter
- 24. Mobinil 24 27/03/2012 Twitter
- 25. Interact Egypt 7B Omar Shaaban, Nasr city, Cairo Grazie! http://Egypt.interact.it Fady Ramzy Fady@interact.mobi Twitter: @Cyberzizo Linkedin: Fady Ramzy 27/03/2012 25