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SOCIAL MEDIA FOR
ENTREPRENEURS
Web communications
workshop




Cairo, November 7th

Fady Ramzy
Interact Egypt country Manager
Lets
Interact
This workshop is currently
                TWEETED
           at this Very Moment


            #followinteract

3   Social Media for Entrepreneurs   27/03/12
Interact
Play Innovation
Interact
SpA
-   Founded in 1995 in Italy

-   Subsidiary of Eurel Group with offices in
    Italy, Egypt & Luxemburg

-   International Presence with running
    operations in Italy, Greece, Egypt, Tunisia,
    Pakistan, Algeria and Kuwait

-   Joint Stock Company in December 2008
                                        Interact
                                        Egypt
                                        -   Launched in June 2009

                                        -   Headquarter for MENA
                                            solutions & services

                                        -   R&D for Mobile Solutions
                                                   27/03/12
5      Social Media For Entrepreneurs
Digital Television



                                                     Digital Signage




on                                       Iptv/digital
                               on the Web
Mobile                                   signage
6      Social Media For Entrepreneurs     27/03/12
Semantic CMS
                                         Content Existing
                                          Assets CMS/ECM Exter
                                                               nal
                                    l DBs                 DBs
                            I nterna


                                                                Online
                                                                 TV

                                                                       Mobile
                                                                        Site
                                     Web Site
                                                           ta
                                                     e d Da
                                                Link
                        SM


7                                                           27/03/12
    Social Media For Entrepreneurs
Social Media




8                                    27/03/12
    Social Media For Entrepreneurs
Mobile Apps




9                                    27/03/12
    Social Media For Entrepreneurs
Web
Evolution
From Web 1.0 to Web 2.0




11                                    27/03/12
     Social Media For Entrepreneurs
From Web 1.0 to Web 2.0




12                                    27/03/12
     Social Media For Entrepreneurs
Web 3.0 = The web of data




13                                    27/03/12
     Social Media For Entrepreneurs
Social Media For Entrepreneurs




14                                    27/03/12
     Social Media For Entrepreneurs
Facts & Figures
 Networks Overview
General Facts – Egypt 2010



More than   17M                        internet users




70%                declare they have seen online video at least once/week




      13%                      of internet users use Mobile Internet



                                                            27/03/12
 16   Social Media for Entrepreneurs
Facebook
Facebook

    is more than   500 million users

         50% of our active users
           log on to Facebook in any
                   given day




    Average user has   130      friends
Facebook in the Middle East and North Africa




                                Tunisia
                                10%                                        UAE 11%
Morocco
12%

                                              Egypt               Saudi
                                              22%                 Arabia
                                                                  15%


      MENA’S TOP FIVE FACEBOOK MARKETS
      ACCOUNT FOR 70% OF ALL USERS IN THE REGION


http://www.spotonpr.com/is-social-media-important-for- 27/03/12
 19     Social Media for Entrepreneurs
marketers-in-the-arab-world/
Egypt
                                                       22%




                      Online penetration in Egypt:   25.28%


                                                        27/03/12
20   Social Media for Entrepreneurs
Egypt
                                            22%




                                      62%
                         Males using Facebook


                                             27/03/12
21   Social Media for Entrepreneurs
Egypt
                                          22%




                        Age Groups on Facebook


50%
From 18-24                                              28%
                                                       From 25-34


                                            27/03/12
 22   Social Media for Entrepreneurs
Why Facebook??
                                         A Great Deal of
A great Network                           Information
   of People                               Exchange                SHARING
                                                                    Videos
                                                                   Photos
                                                                    Notes



                                                                   Import Your Blog



                                                     Your Group & Fan Page


                                                                  Update your Status




                                                       27/03/12
  23    Social Media for Entrepreneurs
Facebook Platform: Apps/games




                                       27/03/12
 24   Social Media for Entrepreneurs
Facebook Mobile




                                       27/03/12
 25   Social Media for Entrepreneurs
YouTube
Broadcast Yourself




                                                       48.2
                            million users excluding casual surfers

                     Exceeds the                      2 billion Views per day
                   Localized in 23 Countries --- 24 Languages
Data compiled by website–monitoring.com



                                                                  27/03/12
       27            Social Media for Entrepreneurs
Broadcast Yourself
         up 33%
       in 2.5 year.




                                               60%
       Internet users Watch Videos Online

                                                                 24 Hrs
                                                      of videos/ per min
Data compiled by website–monitoring.com



                                                      27/03/12
       28            Social Media for Entrepreneurs
Broadcast Yourself

      In Egypt


               Ranked                3    rd
                                             most visited website in

                  Egypt, after Google and Facebook

                                    15 million
                     playbacks per day in Egypt.
Data compiled by Alexa & Google


     29
                                 .
               Social Media for Entrepreneurs
                                                            27/03/12
Why YouTube?


 Share this
 video
          Subscribe
                                      Ratings

                                      Branded Channels

                                            27/03/12
30   Social Media for Entrepreneurs
http://www.spotonpr.com/menatwittersurvey/
 31     Social Media for Entrepreneurs       27/03/12
88%                   82%
95%                 87%              recommend a
                                                              Admit preference
                                                              for brands that they
Welcomed        Affected their       brand based on
                perception of a                               knew via Twitter
brand                                their experience
engagement      brand/Company        on Twitter




http://www.spotonpr.com/menatwittersurvey/
 32     Social Media for Entrepreneurs             27/03/12
65%                             50%                              50%
were interested in         Surveyed, received              had purchased a
receiving special          customer service                product or service
offers & coupons           via Twitter                     as a result of Twitter
from brands on
Twitter




http://www.spotonpr.com/menatwittersurvey/
 33     Social Media for Entrepreneurs          27/03/12
Around 300,000+ Users in Egypt
Google




   http://www.spotonpr.com/menatwittersurvey/
    34     Social Media for Entrepreneurs       27/03/12
Why Twitter !?
                            Real-Time
                           Engagement

                         Constant news
                           Updates

                             Timeliness
                             Feedback

                             Interaction
                            Engagement

http://www.spotonpr.com/menatwittersurvey/
 35     Social Media for Entrepreneurs       27/03/12
Relationships Matter
     LinkedIn




                                          27/03/12
36   Social Media for Entrepreneurs
Relationships Matter

Over    80,000,000 Registered User on Linked in –(press.Linkedin)

A new member joins             approximately   every second


Executives from all Fortune 500             companies

                     Around        100,000 visitor/user in Egypt    Linkedin press & Google




                                                         27/03/12
   37      Social Media for Entrepreneurs
Why Linkedin!?


                                         Learn




                                                    Be
                                         Share




                                                     Fo
                                       Build Relations
     d



                                                        un
                                       Hire - Recruit
Fin




                                                          d
                             Connect & Re-connect
                         Create a Professional Networks

                                      Contact - Inquire
                                       Find LEADS
                                                          27/03/12
38   Social Media for Entrepreneurs
Web 2.0
Entrepreneurs!
Welcome to the “Online World”



     Online                       Newsletters                                   Website
     Video
                                                                 Blog




      Social
                                                    Title Text
      Media
     Identity
                                            Online                 SEO
                                         Communications

                                                                               Web Data
                                                                               Analytics
                    Mobile




                                                                    27/03/12
40      Social Media For Entrepreneurs
Your Social Media “Identity”



                                          Facebook
         Linkedin
                                                                          Youtube

                                                            Twitter
                                               Title Text

      Social
       Media                              Social
     Monitoring                           Media                           Social
                                                                          Media
                                                                          tools




                                                               27/03/12
41       Social Media For Entrepreneurs
Web 3.0
Smartup!
43   Social Media for Entrepreneurs   27/03/12
Blog




 44   Social Media for Entrepreneurs   27/03/12
Newsletter




45   Social Media for Entrepreneurs   27/03/12
Email signature




46   Social Media for Entrepreneurs   27/03/12
Twitter




47   Social Media for Entrepreneurs   27/03/12
Linkedin




48   Social Media for Entrepreneurs   27/03/12
Flickr




49   Social Media for Entrepreneurs   27/03/12
YouTube




50   Social Media for Entrepreneurs   27/03/12
SlideShare




51   Social Media for Entrepreneurs   27/03/12
Social Media Monitoring




 52   Social Media for Entrepreneurs   27/03/12
Web Analytics




 53   Social Media for Entrepreneurs   27/03/12
Boosting
relations
55                                    27/03/12
     Social Media for Entrepreneurs
56                                    27/03/12
     Social Media for Entrepreneurs
What can social media
do for your business?
58   Social Media for Entrepreneurs   27/03/12
How to Plan and Execute an effective
“Integrated Social Media” strategy
Doing business over social media is a   Paradigm Shift

Don't Sell You do not make money with social media, you make
money with people who know, like and trust you. Delivery quality content



         “Look for broken arms”Andy Duncan

Got a lead? Then KISS……
KEEP IT SUPER SIMPLE


                                                    27/03/12
   60    Social Media for Entrepreneurs
Start by Questions!


                What’s
                My Goal?                               Engagement?
                                                       Interaction?
                                        Online
                                        Presence ?




                                             Image?
                                             Credibility?
                                                                       Feedback




  61   Social Media for Entrepreneurs                       27/03/12
Fail to plan, is plan to fail!

                                          Priority Of Your Needs



                                           Humanize your Brand
                  Listen


  Train                                 Show Expertise Behind Logo



           Consult                      Build Comfort with Client
  62   Social Media for Entrepreneurs             27/03/12
Implement …… Find & Retain Your Customer


Direct                                   Encourage
Them to all your Social                  Them to be your
Media accounts                           Fans/Friends/Followers
                                         To share your content.
                                         Retweet you!
                                                                          Promote
                                                                         Your brand/Activities/
                                                                            Events/News
       Build                                                                    sales

A base of interactive
   customers! A
Network community




  63    Social Media for Entrepreneurs                        27/03/12
The Mobile Era
3{
                                      • Productivity
                                       (email, calendar,...)


                                      • Services / Utilities
                                       (information, updates,
                                       notification)


                                      • Entertainment
                                       (games, fun, Social media)



65   Social Media for Entrepreneurs              27/03/12
Mobile apps? What’s next?




  66   Social Media for Entrepreneurs   27/03/12
Interact Egypt
                          7B Omar Shaaban,
                          Nasr city, Cairo
     Grazie!              http://Egypt.interact.it

      ‫شكرا‬




               27/03/12
67

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Web Communications Workshop for ELCC Presentation

  • 1. SOCIAL MEDIA FOR ENTREPRENEURS Web communications workshop Cairo, November 7th Fady Ramzy Interact Egypt country Manager
  • 3. This workshop is currently TWEETED at this Very Moment #followinteract 3 Social Media for Entrepreneurs 27/03/12
  • 5. Interact SpA - Founded in 1995 in Italy - Subsidiary of Eurel Group with offices in Italy, Egypt & Luxemburg - International Presence with running operations in Italy, Greece, Egypt, Tunisia, Pakistan, Algeria and Kuwait - Joint Stock Company in December 2008 Interact Egypt - Launched in June 2009 - Headquarter for MENA solutions & services - R&D for Mobile Solutions 27/03/12 5 Social Media For Entrepreneurs
  • 6. Digital Television Digital Signage on Iptv/digital on the Web Mobile signage 6 Social Media For Entrepreneurs 27/03/12
  • 7. Semantic CMS Content Existing Assets CMS/ECM Exter nal l DBs DBs I nterna Online TV Mobile Site Web Site ta e d Da Link SM 7 27/03/12 Social Media For Entrepreneurs
  • 8. Social Media 8 27/03/12 Social Media For Entrepreneurs
  • 9. Mobile Apps 9 27/03/12 Social Media For Entrepreneurs
  • 11. From Web 1.0 to Web 2.0 11 27/03/12 Social Media For Entrepreneurs
  • 12. From Web 1.0 to Web 2.0 12 27/03/12 Social Media For Entrepreneurs
  • 13. Web 3.0 = The web of data 13 27/03/12 Social Media For Entrepreneurs
  • 14. Social Media For Entrepreneurs 14 27/03/12 Social Media For Entrepreneurs
  • 15. Facts & Figures Networks Overview
  • 16. General Facts – Egypt 2010 More than 17M internet users 70% declare they have seen online video at least once/week 13% of internet users use Mobile Internet 27/03/12 16 Social Media for Entrepreneurs
  • 18. Facebook is more than 500 million users 50% of our active users log on to Facebook in any given day Average user has 130 friends
  • 19. Facebook in the Middle East and North Africa Tunisia 10% UAE 11% Morocco 12% Egypt Saudi 22% Arabia 15% MENA’S TOP FIVE FACEBOOK MARKETS ACCOUNT FOR 70% OF ALL USERS IN THE REGION http://www.spotonpr.com/is-social-media-important-for- 27/03/12 19 Social Media for Entrepreneurs marketers-in-the-arab-world/
  • 20. Egypt 22% Online penetration in Egypt: 25.28% 27/03/12 20 Social Media for Entrepreneurs
  • 21. Egypt 22% 62% Males using Facebook 27/03/12 21 Social Media for Entrepreneurs
  • 22. Egypt 22% Age Groups on Facebook 50% From 18-24 28% From 25-34 27/03/12 22 Social Media for Entrepreneurs
  • 23. Why Facebook?? A Great Deal of A great Network Information of People Exchange SHARING Videos Photos Notes Import Your Blog Your Group & Fan Page Update your Status 27/03/12 23 Social Media for Entrepreneurs
  • 24. Facebook Platform: Apps/games 27/03/12 24 Social Media for Entrepreneurs
  • 25. Facebook Mobile 27/03/12 25 Social Media for Entrepreneurs
  • 27. Broadcast Yourself 48.2 million users excluding casual surfers Exceeds the 2 billion Views per day Localized in 23 Countries --- 24 Languages Data compiled by website–monitoring.com 27/03/12 27 Social Media for Entrepreneurs
  • 28. Broadcast Yourself up 33% in 2.5 year. 60% Internet users Watch Videos Online 24 Hrs of videos/ per min Data compiled by website–monitoring.com 27/03/12 28 Social Media for Entrepreneurs
  • 29. Broadcast Yourself In Egypt Ranked 3 rd most visited website in Egypt, after Google and Facebook 15 million playbacks per day in Egypt. Data compiled by Alexa & Google 29 . Social Media for Entrepreneurs 27/03/12
  • 30. Why YouTube? Share this video Subscribe Ratings Branded Channels 27/03/12 30 Social Media for Entrepreneurs
  • 31. http://www.spotonpr.com/menatwittersurvey/ 31 Social Media for Entrepreneurs 27/03/12
  • 32. 88% 82% 95% 87% recommend a Admit preference for brands that they Welcomed Affected their brand based on perception of a knew via Twitter brand their experience engagement brand/Company on Twitter http://www.spotonpr.com/menatwittersurvey/ 32 Social Media for Entrepreneurs 27/03/12
  • 33. 65% 50% 50% were interested in Surveyed, received had purchased a receiving special customer service product or service offers & coupons via Twitter as a result of Twitter from brands on Twitter http://www.spotonpr.com/menatwittersurvey/ 33 Social Media for Entrepreneurs 27/03/12
  • 34. Around 300,000+ Users in Egypt Google http://www.spotonpr.com/menatwittersurvey/ 34 Social Media for Entrepreneurs 27/03/12
  • 35. Why Twitter !? Real-Time Engagement Constant news Updates Timeliness Feedback Interaction Engagement http://www.spotonpr.com/menatwittersurvey/ 35 Social Media for Entrepreneurs 27/03/12
  • 36. Relationships Matter LinkedIn 27/03/12 36 Social Media for Entrepreneurs
  • 37. Relationships Matter Over 80,000,000 Registered User on Linked in –(press.Linkedin) A new member joins approximately every second Executives from all Fortune 500 companies Around 100,000 visitor/user in Egypt Linkedin press & Google 27/03/12 37 Social Media for Entrepreneurs
  • 38. Why Linkedin!? Learn Be Share Fo Build Relations d un Hire - Recruit Fin d Connect & Re-connect Create a Professional Networks Contact - Inquire Find LEADS 27/03/12 38 Social Media for Entrepreneurs
  • 40. Welcome to the “Online World” Online Newsletters Website Video Blog Social Title Text Media Identity Online SEO Communications Web Data Analytics Mobile 27/03/12 40 Social Media For Entrepreneurs
  • 41. Your Social Media “Identity” Facebook Linkedin Youtube Twitter Title Text Social Media Social Monitoring Media Social Media tools 27/03/12 41 Social Media For Entrepreneurs
  • 43. 43 Social Media for Entrepreneurs 27/03/12
  • 44. Blog 44 Social Media for Entrepreneurs 27/03/12
  • 45. Newsletter 45 Social Media for Entrepreneurs 27/03/12
  • 46. Email signature 46 Social Media for Entrepreneurs 27/03/12
  • 47. Twitter 47 Social Media for Entrepreneurs 27/03/12
  • 48. Linkedin 48 Social Media for Entrepreneurs 27/03/12
  • 49. Flickr 49 Social Media for Entrepreneurs 27/03/12
  • 50. YouTube 50 Social Media for Entrepreneurs 27/03/12
  • 51. SlideShare 51 Social Media for Entrepreneurs 27/03/12
  • 52. Social Media Monitoring 52 Social Media for Entrepreneurs 27/03/12
  • 53. Web Analytics 53 Social Media for Entrepreneurs 27/03/12
  • 55. 55 27/03/12 Social Media for Entrepreneurs
  • 56. 56 27/03/12 Social Media for Entrepreneurs
  • 57. What can social media do for your business?
  • 58. 58 Social Media for Entrepreneurs 27/03/12
  • 59. How to Plan and Execute an effective “Integrated Social Media” strategy
  • 60. Doing business over social media is a Paradigm Shift Don't Sell You do not make money with social media, you make money with people who know, like and trust you. Delivery quality content “Look for broken arms”Andy Duncan Got a lead? Then KISS…… KEEP IT SUPER SIMPLE 27/03/12 60 Social Media for Entrepreneurs
  • 61. Start by Questions! What’s My Goal? Engagement? Interaction? Online Presence ? Image? Credibility? Feedback 61 Social Media for Entrepreneurs 27/03/12
  • 62. Fail to plan, is plan to fail! Priority Of Your Needs Humanize your Brand Listen Train Show Expertise Behind Logo Consult Build Comfort with Client 62 Social Media for Entrepreneurs 27/03/12
  • 63. Implement …… Find & Retain Your Customer Direct Encourage Them to all your Social Them to be your Media accounts Fans/Friends/Followers To share your content. Retweet you! Promote Your brand/Activities/ Events/News Build sales A base of interactive customers! A Network community 63 Social Media for Entrepreneurs 27/03/12
  • 65. 3{ • Productivity (email, calendar,...) • Services / Utilities (information, updates, notification) • Entertainment (games, fun, Social media) 65 Social Media for Entrepreneurs 27/03/12
  • 66. Mobile apps? What’s next? 66 Social Media for Entrepreneurs 27/03/12
  • 67. Interact Egypt 7B Omar Shaaban, Nasr city, Cairo Grazie! http://Egypt.interact.it ‫شكرا‬ 27/03/12 67