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Welcome
Where  Does  Social  Selling  Fit  In  Your  
Sales  Process?
Hello!
Thanks  for  joining  us  today
Social  Selling  brings  value  to  every  stage  of  your  buyer’s  journey.  However,  many  
companies  struggle  to  see  how  these  tactics  can  be  applied  throughout  this  process.
What  is  the  ROI  of  Social  Selling?
How  do  Social  Selling  tactics  fit  within  your  current  sales  process?
Which  Social  Selling  tools  matter  the  most?
Jamie Shanks
Welcome
Gabe Larsen
Social  Selling  
Effectiveness
The  Buyer’s
Journey
Beyond
Random  Acts  of  Social
Behavioral  
Change
Support
Questions
Schedule
Social  Selling  Effectiveness
72.6%  of  salespeople  using  
Social  Selling  as  part  of  their  
sales  process  outperformed  
their  sales  peers.
According  to  Aberdeen  Group
The  average  cold  
calling  
appointment  rate  
is  2.5%
Source:  CEB
The  Buyer’s  Journey
74%
Of    B2B  buyers  
conduct  more  
than  half  of  their  
research  online  
before  talking  to  a  
sales  person.
5.4
people  are  now  
involved  in  the  
average  B2B  
buying  decision.
75%
of  B2B  buyers  
now  use  social  
media  to  research  
vendors.
90%
of  decision  
makers  say  they  
never  respond  to  
cold  outreach.
74%
of  buyers  choose  
the  sales  rep  that  
was  FIRST  to  add  
value  and  insight.
The  reality  of  the  Modern  Buyer
If  you  don’t  educate  the  buyer,  others  will.
Leveraging  connections’  connections
Social  Selling  Tactics:  Sphere  of  Influence
Ideal LinkedIn Profile
Social  Selling  Tactics:  Multi-­Touch  Routine
Interact  1-­1  with
customers  and  prospects
Social  Selling  Tactics:  1-­1  Engagement
• Title
Beyond  Random  Acts  of  Social
63.4%
41.2%
of  Social  Sellers  report  an  
increase  in  their  company’s  
sales  revenue...
…versus  only  
of  non-­Social  Sellers
Sources:  Sales  for  Life:  The  State  of  
Social  Selling   – 2016  
Survey:  Leveraging  Social  Increases  Revenue
Sources:  Sales  for  Life:  The  State  of  Social  Selling   – 2016  
Reps  Don’t  Know  How  to  Use  Social
72%  
of  sales  professionals  
believe  that  they  are  not  
proficient  with  Social  Selling
Company  Support  is  Lacking
Digital  Transformation
Sales
Drives  action  and  
accountability  to  the  
sales  team
Marketing
Develops  the  systems  
and  content  that  creates  
opportunities  for  sales
Sales  Enablement
Establishes  the  environment  
for  continuous  learning  and  
development
Key  Players  Involved:  Accountability   &  Ownership
Behavioral  Change  with  Support
Learning  Loop
Create  Behavioral  
Change
Behavioral  Change  Learning  Loop
Behavioral  Change  Example
Tools  without  the  right  support
LinkedIn  Navigator  without  proper  support  is  like  having  a  gym  
membership:  success  is  very  limited.
CRM  Integration
CRM  Integration
=
The  Key  To
Measuring  ROI
✓Rep  Activity
✓Opportunity  Sources
✓Revenue  Influenced
$5  Yielded  in  6  months
For  every  $1  spent
Questions?

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Webinar Slide Deck: Where Does Social Selling Fit In Your Sales Process?

  • 1. Welcome Where  Does  Social  Selling  Fit  In  Your   Sales  Process?
  • 2. Hello! Thanks  for  joining  us  today Social  Selling  brings  value  to  every  stage  of  your  buyer’s  journey.  However,  many   companies  struggle  to  see  how  these  tactics  can  be  applied  throughout  this  process. What  is  the  ROI  of  Social  Selling? How  do  Social  Selling  tactics  fit  within  your  current  sales  process? Which  Social  Selling  tools  matter  the  most? Jamie Shanks Welcome Gabe Larsen
  • 3. Social  Selling   Effectiveness The  Buyer’s Journey Beyond Random  Acts  of  Social Behavioral   Change Support Questions Schedule
  • 5. 72.6%  of  salespeople  using   Social  Selling  as  part  of  their   sales  process  outperformed   their  sales  peers. According  to  Aberdeen  Group
  • 6. The  average  cold   calling   appointment  rate   is  2.5% Source:  CEB
  • 8. 74% Of    B2B  buyers   conduct  more   than  half  of  their   research  online   before  talking  to  a   sales  person. 5.4 people  are  now   involved  in  the   average  B2B   buying  decision. 75% of  B2B  buyers   now  use  social   media  to  research   vendors. 90% of  decision   makers  say  they   never  respond  to   cold  outreach. 74% of  buyers  choose   the  sales  rep  that   was  FIRST  to  add   value  and  insight. The  reality  of  the  Modern  Buyer
  • 9. If  you  don’t  educate  the  buyer,  others  will.
  • 10. Leveraging  connections’  connections Social  Selling  Tactics:  Sphere  of  Influence
  • 11. Ideal LinkedIn Profile Social  Selling  Tactics:  Multi-­Touch  Routine
  • 12. Interact  1-­1  with customers  and  prospects Social  Selling  Tactics:  1-­1  Engagement
  • 13. • Title Beyond  Random  Acts  of  Social
  • 14. 63.4% 41.2% of  Social  Sellers  report  an   increase  in  their  company’s   sales  revenue... …versus  only   of  non-­Social  Sellers Sources:  Sales  for  Life:  The  State  of   Social  Selling   – 2016   Survey:  Leveraging  Social  Increases  Revenue
  • 15. Sources:  Sales  for  Life:  The  State  of  Social  Selling   – 2016   Reps  Don’t  Know  How  to  Use  Social 72%   of  sales  professionals   believe  that  they  are  not   proficient  with  Social  Selling
  • 18. Sales Drives  action  and   accountability  to  the   sales  team Marketing Develops  the  systems   and  content  that  creates   opportunities  for  sales Sales  Enablement Establishes  the  environment   for  continuous  learning  and   development Key  Players  Involved:  Accountability   &  Ownership
  • 20. Learning  Loop Create  Behavioral   Change Behavioral  Change  Learning  Loop
  • 21. Behavioral  Change  Example Tools  without  the  right  support LinkedIn  Navigator  without  proper  support  is  like  having  a  gym   membership:  success  is  very  limited.
  • 22. CRM  Integration CRM  Integration = The  Key  To Measuring  ROI ✓Rep  Activity ✓Opportunity  Sources ✓Revenue  Influenced
  • 23. $5  Yielded  in  6  months For  every  $1  spent