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Mick Hollison, CMO InsidesSales.com
mhollison@insidesales.com
• Founded in 2004, HQ in Silicon Slopes, Utah
• $100m in Series C financing
• 3 years of 100%+ annual revenue growth
• Salesforce AppExchange top 5 paid app
• Over 1600 b2b customers
• 400 employees and a dozen data scientists
• 8 patents in sales communications & predictive analytics
#DataScience
0%
10%
20%
30%
40%
50%
60%
%ofIndividualSpending
vsTotalTechBudget
• Predictive analytics proven quantity
for IT, B2C marketing and more
• Next big opportunity for applying
predictive analytics is B2B sales
#DataScience
• Statistics
• Modeling
• Data mining
• Machine learning
– Supervised & unsupervised
Analyzing current and historical facts to
make predictions about the future
• Politics
• Sports
• Energy exploration
• Consumer credit
• Fraud detection
• Healthcare outcomes
• B2B sales & marketing
#DataScience
Coming Soon!
NEURALVIEW
Traditional “Predictive” Dialers
• Machine initiated
• Dial multi-lines
• Not for B2B
Predictive 2.0
• Rep initiated
• Dials best leads at best times
• Good for B2B
Predictive Analytics
• Supervised machine learning
Intelligent Communications
• Dialing, Voicemail, SMS, Email
• Recording & Monitoring
• Native reporting
Benefits
• Up to 8x call volume
• Up to 38% increased contact ratios
• Up to 30% revenue increase in as
little as 90 days
Advanced Inbound
• expansive call paths, including rerouting and
recording based on volume or time of day
NeuralScore™
• Scores leads based on likelihood to close
NeuralSort™
• Enables reps to work most contactable leads first
PowerStandings™ basic
• Motivates reps with real-time rankings &
customizable achievements, badges & challenges
#1 communications
solution on
Salesforce
AppExchange
72%
39%
67%
83%
28% 31%
8% 10% 12%0%
20%
40%
60%
80%
100%
Likely to Respond Preferred Contact Method
• Runs server-side on all major email platforms
• zero-touch on end point devices
• Tracks every interaction
• Patented PowerTrackingTM tracks email opens,
web links, and file downloads
• Supports multi-recipients & forwards
• Works on any device
• Delivers centralized reporting
• Provides enterprise-grade security
• Auto-sync with salesforce.com
• Scalable to 100s of millions of email interactions
#DataScience
• Predictive analytics for email
content delivery
• Recommendation engine for
preferred language
• Self-learning algorithms measure
effectiveness of email language
Coming Soon!
0%
20%
40%
60%
80%
100%
Empathy
Ability to put yourself in your
client’s position
Resilience
The ability to manage adversity
during the sales process
Ambition
An intense desire to be
successful in sales
Openness
A passion for expanding
one’s understanding
• Points
• Leaderboards
• Badges
• Throwdowns
• Notifications
Visually stunning. Infinitely engaging. Real-time.
Bring your sales data to the forefront by
making it visual, meaningful, and actionable.
IDX from InsideSales.com generates real-time
data visualizations of your sales activity and
processes, available on any device, any time.
Coming late 2014
• Big data is feeding new, predictive
systems that dramatically improve
marketing effectiveness and
accelerate sales
• InsideSales.com is at the forefront of
this movement with the industry’s
first sales acceleration platform
Mick Hollison
CMO, InsideSales.com
mhollison@insidesales.com
@mickhollison
#DataScience

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CMO Shares How InsideSales Uses Data Science to Boost B2B Sales

  • 1. Mick Hollison, CMO InsidesSales.com mhollison@insidesales.com
  • 2. • Founded in 2004, HQ in Silicon Slopes, Utah • $100m in Series C financing • 3 years of 100%+ annual revenue growth • Salesforce AppExchange top 5 paid app • Over 1600 b2b customers • 400 employees and a dozen data scientists • 8 patents in sales communications & predictive analytics #DataScience
  • 3.
  • 4.
  • 6. • Predictive analytics proven quantity for IT, B2C marketing and more • Next big opportunity for applying predictive analytics is B2B sales #DataScience
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. • Statistics • Modeling • Data mining • Machine learning – Supervised & unsupervised Analyzing current and historical facts to make predictions about the future
  • 12. • Politics • Sports • Energy exploration • Consumer credit • Fraud detection • Healthcare outcomes • B2B sales & marketing #DataScience
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 22.
  • 24.
  • 25. Traditional “Predictive” Dialers • Machine initiated • Dial multi-lines • Not for B2B Predictive 2.0 • Rep initiated • Dials best leads at best times • Good for B2B Predictive Analytics • Supervised machine learning
  • 26. Intelligent Communications • Dialing, Voicemail, SMS, Email • Recording & Monitoring • Native reporting Benefits • Up to 8x call volume • Up to 38% increased contact ratios • Up to 30% revenue increase in as little as 90 days
  • 27. Advanced Inbound • expansive call paths, including rerouting and recording based on volume or time of day NeuralScore™ • Scores leads based on likelihood to close NeuralSort™ • Enables reps to work most contactable leads first PowerStandings™ basic • Motivates reps with real-time rankings & customizable achievements, badges & challenges #1 communications solution on Salesforce AppExchange
  • 28.
  • 29.
  • 30. 72% 39% 67% 83% 28% 31% 8% 10% 12%0% 20% 40% 60% 80% 100% Likely to Respond Preferred Contact Method
  • 31. • Runs server-side on all major email platforms • zero-touch on end point devices • Tracks every interaction • Patented PowerTrackingTM tracks email opens, web links, and file downloads • Supports multi-recipients & forwards • Works on any device • Delivers centralized reporting • Provides enterprise-grade security • Auto-sync with salesforce.com • Scalable to 100s of millions of email interactions
  • 33.
  • 34.
  • 35.
  • 36. • Predictive analytics for email content delivery • Recommendation engine for preferred language • Self-learning algorithms measure effectiveness of email language Coming Soon!
  • 37.
  • 39. Empathy Ability to put yourself in your client’s position Resilience The ability to manage adversity during the sales process Ambition An intense desire to be successful in sales Openness A passion for expanding one’s understanding
  • 40.
  • 41.
  • 42. • Points • Leaderboards • Badges • Throwdowns • Notifications
  • 43.
  • 44.
  • 45. Visually stunning. Infinitely engaging. Real-time. Bring your sales data to the forefront by making it visual, meaningful, and actionable. IDX from InsideSales.com generates real-time data visualizations of your sales activity and processes, available on any device, any time. Coming late 2014
  • 46.
  • 47.
  • 48. • Big data is feeding new, predictive systems that dramatically improve marketing effectiveness and accelerate sales • InsideSales.com is at the forefront of this movement with the industry’s first sales acceleration platform
  • 49.