SlideShare ist ein Scribd-Unternehmen logo
1 von 32
Understanding your audience
           Geoff Copps
         1st October 2008
Agenda


•  The challenge

•  The approach

•  The solution
   –  3 stakeholder examples


•  The future
Telegraph.co.uk – unique users   UK audience growth




                                                                      Daily Telegraph total circulation
Source: ABC total circulation data, 6-month roll; ABCe-audited data
UK audience crossover




                                                        5%




                                                   …         etc…
Source: TGI.Net wave14. Print = AIR; TCUK = Last week
The challenge




  Measuring…    …Knowing
Deciding on an approach
   OPTION 1: segment   OPTION 2: segment
   your audience       wider population
Deciding on an approach
                      OPTION 2: segment
                      wider population
Understanding your audience


•  Externally focused

  –  Strategic

  –  Commercial
Attitudinal segmentation
OPTION 2: segment wider population



UK population:
6 consumer types



    Telegraph audience:
    6 segments
OPTION 2: segment wider population



UK population:
6 consumer types



    Telegraph audience:
    6 segments
The 6 cross-platform Telegraph segments



                                                                                           Platinum
                Work Hard
                                                                                           Spenders
                Play Hard                                      Living The    Established
                                                                                           26% of TMG
                 11% of TMG                                      Dream          Elite
                                                               22% of TMG    25% of TMG
                     Family
                    Focused
                   9% of TMG
                                                                                           Discerning
                                                                                           Indulgers
                                                                                           7% of TMG




‘TMG AUDIENCE’ defined here as ‘AIR’ for papers or ‘in last week’ for TCUK
Work Hard Play Hard                Family Focused                Living The Dream




      Young and driven           Busy adults settling down       Switched-on and savvy
  individuals living life at a    into a life of routine and    professionals with diverse
    fast pace –ambitious,          family responsibility –        interests and a broad
    active, career-minded           family focused, ‘nest       outlook – enterprising, up-
                                            building’                market, educated



   Established Elite              Platinum Spenders             Discerning Indulgers




Upstanding citizens, typically   Older affluent individuals –     Middle-aged and older
 married, middle-aged and        many are retired. Time-rich     individuals, modest and
 with a successful career.         and enjoying the good          frugal. They tend to be
Self-assured, well-informed,            things in life          cautious in their purchase
   patriotic, conservative                                      habits and outlook on life
Bringing readers and editorial together
Editorial workshops



    Who? …What? …How? …When?

•  Encouraging a working knowledge of who you are writing for

•  Guiding strategy for content delivery

•  Identifying opportunities in current platform offerings
Business content delivery


       Platinum             Established         Living The          Work Hard
       Spenders                Elite              Dream             Play Hard




          Older,            Self-assured,          Savvy,             Young,
         affluent           conservative         enterprising        ambitious

   Deliver required     Cross-reference to   Deliver unique     Can be captured
   content in paper –   drive them online    content            by strategies used
   market watch,                                                for Living The
   investment tips,                          Deliver business
                                                                Dream
   comment & opinion                         news you can use
                                             Target for new
                                             platforms
Identifying opportunities




               …Delivering content of appeal across segments, in a
               way that will pull in occasional reader segments
Maximising promotion effectiveness
Theorising success

                World War I in Colour
                DVD Collection




                National Geographic
                DVD Collection




                Food & Drink
                promotions (various)
Who should we be targeting?
Who are likely to respond to
promotions?
                                     26%
                    25%        25%




 = over ¾ of occasional                    readers
What do they like?




Military History content    High     High   High
Nature & Wildlife content   High     High   High
Food & Drink content        Medium   High   High
Eating Out                  High
What do they like?




Photography         High     High   High
Demonstrating the value of readers
Immersion Days




                 Retail Day, Spring 2008
Ad sales insight: audience compatibility
                                      Busy & up-market
  1. Advertiser’s audience:           Look for convenience & quality
                                      Spend on formal clothing

            UK
            Department                Traditional & patriotic
                                      Favour British brands
            store
                                      Spend on homeware


                                      Retired & wealthy
                                      Willing to pay for quality
                                      Spend on food & wine



  2.                      audience:




Source: TGI.Net wave 14
Ad sales insight: audience value
                                                       2. Advertiser’s audience
  1. Advertiser’s audience:                            who are            readers:

    Busy & up-market                                     g



    Annual spend on suit                        £215     £285
    Traditional & patriotic



    Annual spend on bed linen                   £68      £74

    Retired & Wealthy                                    G



    Average spend on a quality bottle of wine   £9       £10


Source: TGI.Net wave 14
In conclusion…
Deciding on an approach
   OPTION 1: segment   OPTION 2: segment
   your audience       wider population
The future…
A customer marketing tool…



     Survey
     Database                  Customer
                               Database




                             Targeting subscription
                             services, reader offers,
                             client communications…
International profiling…
…Any questions?

Weitere ähnliche Inhalte

Andere mochten auch

наш імідж у прядках...
наш імідж у прядках...наш імідж у прядках...
наш імідж у прядках...Natalia Skovorodkina
 
3 STE Litterært program. Kva og korleis?
3 STE Litterært program. Kva og korleis?3 STE Litterært program. Kva og korleis?
3 STE Litterært program. Kva og korleis?mettek
 
FLUPA UX-Days 2016 - "A l'aide mes clients sont allergiques aux post-its !" p...
FLUPA UX-Days 2016 - "A l'aide mes clients sont allergiques aux post-its !" p...FLUPA UX-Days 2016 - "A l'aide mes clients sont allergiques aux post-its !" p...
FLUPA UX-Days 2016 - "A l'aide mes clients sont allergiques aux post-its !" p...Flupa
 
Aprem UX FLUPA “CX et Conception de services” - Laure-Gabrielle Chatenet et J...
Aprem UX FLUPA “CX et Conception de services” - Laure-Gabrielle Chatenet et J...Aprem UX FLUPA “CX et Conception de services” - Laure-Gabrielle Chatenet et J...
Aprem UX FLUPA “CX et Conception de services” - Laure-Gabrielle Chatenet et J...Flupa
 

Andere mochten auch (6)

наш імідж у прядках...
наш імідж у прядках...наш імідж у прядках...
наш імідж у прядках...
 
3 STE Litterært program. Kva og korleis?
3 STE Litterært program. Kva og korleis?3 STE Litterært program. Kva og korleis?
3 STE Litterært program. Kva og korleis?
 
FLUPA UX-Days 2016 - "A l'aide mes clients sont allergiques aux post-its !" p...
FLUPA UX-Days 2016 - "A l'aide mes clients sont allergiques aux post-its !" p...FLUPA UX-Days 2016 - "A l'aide mes clients sont allergiques aux post-its !" p...
FLUPA UX-Days 2016 - "A l'aide mes clients sont allergiques aux post-its !" p...
 
Safety II leader
Safety II leaderSafety II leader
Safety II leader
 
Politik Inn_Business Plan_2
Politik Inn_Business Plan_2Politik Inn_Business Plan_2
Politik Inn_Business Plan_2
 
Aprem UX FLUPA “CX et Conception de services” - Laure-Gabrielle Chatenet et J...
Aprem UX FLUPA “CX et Conception de services” - Laure-Gabrielle Chatenet et J...Aprem UX FLUPA “CX et Conception de services” - Laure-Gabrielle Chatenet et J...
Aprem UX FLUPA “CX et Conception de services” - Laure-Gabrielle Chatenet et J...
 

Ähnlich wie Understanding your audience - Geoff Copps

Global Wine Marketing / Speech by Mr. Marian Kopp Sept. 2006
Global Wine Marketing / Speech by Mr. Marian Kopp Sept. 2006Global Wine Marketing / Speech by Mr. Marian Kopp Sept. 2006
Global Wine Marketing / Speech by Mr. Marian Kopp Sept. 2006Marian Kopp
 
The Times, They Are Changing May 15 Naed [Autosaved]
The Times, They Are Changing May 15 Naed [Autosaved]The Times, They Are Changing May 15 Naed [Autosaved]
The Times, They Are Changing May 15 Naed [Autosaved]Andrea Simon
 
2011Eiffie Carte D'Or sunumu
2011Eiffie Carte D'Or sunumu2011Eiffie Carte D'Or sunumu
2011Eiffie Carte D'Or sunumuAli BARAN
 
Guerrilla Retailing Team Summit Keynote
Guerrilla Retailing Team Summit KeynoteGuerrilla Retailing Team Summit Keynote
Guerrilla Retailing Team Summit KeynoteOrvel Ray Wilson, CSP
 
Blue oceans strategy
Blue oceans strategyBlue oceans strategy
Blue oceans strategyRana Faisal
 
Blue oceans and other big ideas
Blue oceans and other big ideasBlue oceans and other big ideas
Blue oceans and other big ideasBhoomika Bansal
 
Blue oceans and other big ideas
Blue oceans and other big ideasBlue oceans and other big ideas
Blue oceans and other big ideasSylvain Perret
 
How to Initiate Offline Word of Mouth
How to Initiate Offline Word of MouthHow to Initiate Offline Word of Mouth
How to Initiate Offline Word of Mouthgoozaa55
 
Wal martaetn americandreamproposal
Wal martaetn americandreamproposalWal martaetn americandreamproposal
Wal martaetn americandreamproposalJennifer Pricci
 
Ritz Carlton Campaign Project 2011
Ritz Carlton Campaign Project 2011Ritz Carlton Campaign Project 2011
Ritz Carlton Campaign Project 2011tesslowe
 
Newsmedia Outlook 2009 - Earl J. Wilkinson
Newsmedia Outlook 2009 - Earl J. WilkinsonNewsmedia Outlook 2009 - Earl J. Wilkinson
Newsmedia Outlook 2009 - Earl J. Wilkinsoninma outlook 2009
 
Effective Diversity Marketing in Retail: A Look at MEXX in 2006
Effective Diversity Marketing in Retail: A Look at MEXX in 2006Effective Diversity Marketing in Retail: A Look at MEXX in 2006
Effective Diversity Marketing in Retail: A Look at MEXX in 2006Adrian Parker
 
Know Your Market, Customer, And Pull, Final 12 04 08
Know Your Market, Customer, And Pull, Final 12 04 08Know Your Market, Customer, And Pull, Final 12 04 08
Know Your Market, Customer, And Pull, Final 12 04 08georgebbrengle
 

Ähnlich wie Understanding your audience - Geoff Copps (20)

Global Wine Marketing / Speech by Mr. Marian Kopp Sept. 2006
Global Wine Marketing / Speech by Mr. Marian Kopp Sept. 2006Global Wine Marketing / Speech by Mr. Marian Kopp Sept. 2006
Global Wine Marketing / Speech by Mr. Marian Kopp Sept. 2006
 
Tn jp morgan_presentation
Tn jp morgan_presentationTn jp morgan_presentation
Tn jp morgan_presentation
 
The Times, They Are Changing May 15 Naed [Autosaved]
The Times, They Are Changing May 15 Naed [Autosaved]The Times, They Are Changing May 15 Naed [Autosaved]
The Times, They Are Changing May 15 Naed [Autosaved]
 
Wom In A Bad Economy
Wom In A Bad EconomyWom In A Bad Economy
Wom In A Bad Economy
 
2011Eiffie Carte D'Or sunumu
2011Eiffie Carte D'Or sunumu2011Eiffie Carte D'Or sunumu
2011Eiffie Carte D'Or sunumu
 
Guerrilla Retailing Team Summit Keynote
Guerrilla Retailing Team Summit KeynoteGuerrilla Retailing Team Summit Keynote
Guerrilla Retailing Team Summit Keynote
 
Wine & People JF2007
Wine & People JF2007Wine & People JF2007
Wine & People JF2007
 
test
testtest
test
 
Blue oceans strategy
Blue oceans strategyBlue oceans strategy
Blue oceans strategy
 
Blue oceans and other big ideas
Blue oceans and other big ideasBlue oceans and other big ideas
Blue oceans and other big ideas
 
Blue oceans and other big ideas
Blue oceans and other big ideasBlue oceans and other big ideas
Blue oceans and other big ideas
 
How to Initiate Offline Word of Mouth
How to Initiate Offline Word of MouthHow to Initiate Offline Word of Mouth
How to Initiate Offline Word of Mouth
 
ADIT A
ADIT AADIT A
ADIT A
 
Rizal A
Rizal ARizal A
Rizal A
 
Wal martaetn americandreamproposal
Wal martaetn americandreamproposalWal martaetn americandreamproposal
Wal martaetn americandreamproposal
 
Q1 2009 Earning Report of Waddell & Reed
Q1 2009 Earning Report of Waddell & ReedQ1 2009 Earning Report of Waddell & Reed
Q1 2009 Earning Report of Waddell & Reed
 
Ritz Carlton Campaign Project 2011
Ritz Carlton Campaign Project 2011Ritz Carlton Campaign Project 2011
Ritz Carlton Campaign Project 2011
 
Newsmedia Outlook 2009 - Earl J. Wilkinson
Newsmedia Outlook 2009 - Earl J. WilkinsonNewsmedia Outlook 2009 - Earl J. Wilkinson
Newsmedia Outlook 2009 - Earl J. Wilkinson
 
Effective Diversity Marketing in Retail: A Look at MEXX in 2006
Effective Diversity Marketing in Retail: A Look at MEXX in 2006Effective Diversity Marketing in Retail: A Look at MEXX in 2006
Effective Diversity Marketing in Retail: A Look at MEXX in 2006
 
Know Your Market, Customer, And Pull, Final 12 04 08
Know Your Market, Customer, And Pull, Final 12 04 08Know Your Market, Customer, And Pull, Final 12 04 08
Know Your Market, Customer, And Pull, Final 12 04 08
 

Mehr von inma outlook 2009

How
 VG
 see 
their 
business 
modell 
in 
the 
future,
 and
 how
 and
 where...
How
 VG
 see 
their 
business 
modell 
in 
the 
future,
 and
 how
 and
 where...How
 VG
 see 
their 
business 
modell 
in 
the 
future,
 and
 how
 and
 where...
How
 VG
 see 
their 
business 
modell 
in 
the 
future,
 and
 how
 and
 where...inma outlook 2009
 
Vecherkom Launch - Marina Dedenko
Vecherkom Launch - Marina DedenkoVecherkom Launch - Marina Dedenko
Vecherkom Launch - Marina Dedenkoinma outlook 2009
 
NEWS FROM MONDAY TO SUNDAY - Juan Antonio Giner
NEWS FROM MONDAY TO SUNDAY - Juan Antonio GinerNEWS FROM MONDAY TO SUNDAY - Juan Antonio Giner
NEWS FROM MONDAY TO SUNDAY - Juan Antonio Ginerinma outlook 2009
 
Mobile Internet - Jop Pollmann
Mobile Internet  - Jop PollmannMobile Internet  - Jop Pollmann
Mobile Internet - Jop Pollmanninma outlook 2009
 
Mobile advertisingı - Jan Rezab
Mobile advertisingı - Jan RezabMobile advertisingı - Jan Rezab
Mobile advertisingı - Jan Rezabinma outlook 2009
 
The Future of the Newspaper: multi-media, multi-channel, multi-platform - DDr...
The Future of the Newspaper: multi-media, multi-channel, multi-platform - DDr...The Future of the Newspaper: multi-media, multi-channel, multi-platform - DDr...
The Future of the Newspaper: multi-media, multi-channel, multi-platform - DDr...inma outlook 2009
 
Be creative: Styria Medien AG launches in Slovenia - Dietmar Sternad
Be creative: Styria Medien AG launches in Slovenia - Dietmar SternadBe creative: Styria Medien AG launches in Slovenia - Dietmar Sternad
Be creative: Styria Medien AG launches in Slovenia - Dietmar Sternadinma outlook 2009
 
Sell, browse and buy on your mobile - Adam Rock
Sell, browse and buy on your mobile - Adam RockSell, browse and buy on your mobile - Adam Rock
Sell, browse and buy on your mobile - Adam Rockinma outlook 2009
 
New Models for Dynamic Pricing and Products - Séverine Lago
New Models for Dynamic Pricing and Products - Séverine LagoNew Models for Dynamic Pricing and Products - Séverine Lago
New Models for Dynamic Pricing and Products - Séverine Lagoinma outlook 2009
 
Can Local Bloggers Help Newspapers Grow Revenue? - John Wilpers
Can Local Bloggers Help Newspapers Grow Revenue? - John WilpersCan Local Bloggers Help Newspapers Grow Revenue? - John Wilpers
Can Local Bloggers Help Newspapers Grow Revenue? - John Wilpersinma outlook 2009
 
Reaching and connecting with New Audiences - Chris Lloyd
Reaching and connecting with New Audiences - Chris LloydReaching and connecting with New Audiences - Chris Lloyd
Reaching and connecting with New Audiences - Chris Lloydinma outlook 2009
 
Be Web Now Public Distribution - Belden Associates
Be Web Now Public Distribution - Belden AssociatesBe Web Now Public Distribution - Belden Associates
Be Web Now Public Distribution - Belden Associatesinma outlook 2009
 
Lifecycle Of A News Story - Jennie Beck, TNS Media
Lifecycle Of A News Story - Jennie Beck, TNS MediaLifecycle Of A News Story - Jennie Beck, TNS Media
Lifecycle Of A News Story - Jennie Beck, TNS Mediainma outlook 2009
 
Cross-Media Research and the Editorial Perspective - Helje Solberg
Cross-Media Research and the Editorial Perspective - Helje SolbergCross-Media Research and the Editorial Perspective - Helje Solberg
Cross-Media Research and the Editorial Perspective - Helje Solberginma outlook 2009
 
A Qualitative Method for Segmentation - Pia Stork
A Qualitative Method for Segmentation - Pia StorkA Qualitative Method for Segmentation - Pia Stork
A Qualitative Method for Segmentation - Pia Storkinma outlook 2009
 
Media in CEE: New Opportunity and New Challenge - Dr. Petra Golja, Dr. Rudolf...
Media in CEE: New Opportunity and New Challenge - Dr. Petra Golja, Dr. Rudolf...Media in CEE: New Opportunity and New Challenge - Dr. Petra Golja, Dr. Rudolf...
Media in CEE: New Opportunity and New Challenge - Dr. Petra Golja, Dr. Rudolf...inma outlook 2009
 
OMD SWOT Analysis - Remi Boel
OMD SWOT Analysis -  Remi BoelOMD SWOT Analysis -  Remi Boel
OMD SWOT Analysis - Remi Boelinma outlook 2009
 

Mehr von inma outlook 2009 (20)

SnapNow - Tony Keavney
SnapNow - Tony KeavneySnapNow - Tony Keavney
SnapNow - Tony Keavney
 
How
 VG
 see 
their 
business 
modell 
in 
the 
future,
 and
 how
 and
 where...
How
 VG
 see 
their 
business 
modell 
in 
the 
future,
 and
 how
 and
 where...How
 VG
 see 
their 
business 
modell 
in 
the 
future,
 and
 how
 and
 where...
How
 VG
 see 
their 
business 
modell 
in 
the 
future,
 and
 how
 and
 where...
 
Vecherkom Launch - Marina Dedenko
Vecherkom Launch - Marina DedenkoVecherkom Launch - Marina Dedenko
Vecherkom Launch - Marina Dedenko
 
NEWS FROM MONDAY TO SUNDAY - Juan Antonio Giner
NEWS FROM MONDAY TO SUNDAY - Juan Antonio GinerNEWS FROM MONDAY TO SUNDAY - Juan Antonio Giner
NEWS FROM MONDAY TO SUNDAY - Juan Antonio Giner
 
Mobile Internet - Jop Pollmann
Mobile Internet  - Jop PollmannMobile Internet  - Jop Pollmann
Mobile Internet - Jop Pollmann
 
Mobile advertisingı - Jan Rezab
Mobile advertisingı - Jan RezabMobile advertisingı - Jan Rezab
Mobile advertisingı - Jan Rezab
 
The Future of the Newspaper: multi-media, multi-channel, multi-platform - DDr...
The Future of the Newspaper: multi-media, multi-channel, multi-platform - DDr...The Future of the Newspaper: multi-media, multi-channel, multi-platform - DDr...
The Future of the Newspaper: multi-media, multi-channel, multi-platform - DDr...
 
Be creative: Styria Medien AG launches in Slovenia - Dietmar Sternad
Be creative: Styria Medien AG launches in Slovenia - Dietmar SternadBe creative: Styria Medien AG launches in Slovenia - Dietmar Sternad
Be creative: Styria Medien AG launches in Slovenia - Dietmar Sternad
 
Mobile CRM - Annabel Hembry
Mobile CRM - Annabel HembryMobile CRM - Annabel Hembry
Mobile CRM - Annabel Hembry
 
Sell, browse and buy on your mobile - Adam Rock
Sell, browse and buy on your mobile - Adam RockSell, browse and buy on your mobile - Adam Rock
Sell, browse and buy on your mobile - Adam Rock
 
Het Parool - Frits Campagne
Het Parool - Frits CampagneHet Parool - Frits Campagne
Het Parool - Frits Campagne
 
New Models for Dynamic Pricing and Products - Séverine Lago
New Models for Dynamic Pricing and Products - Séverine LagoNew Models for Dynamic Pricing and Products - Séverine Lago
New Models for Dynamic Pricing and Products - Séverine Lago
 
Can Local Bloggers Help Newspapers Grow Revenue? - John Wilpers
Can Local Bloggers Help Newspapers Grow Revenue? - John WilpersCan Local Bloggers Help Newspapers Grow Revenue? - John Wilpers
Can Local Bloggers Help Newspapers Grow Revenue? - John Wilpers
 
Reaching and connecting with New Audiences - Chris Lloyd
Reaching and connecting with New Audiences - Chris LloydReaching and connecting with New Audiences - Chris Lloyd
Reaching and connecting with New Audiences - Chris Lloyd
 
Be Web Now Public Distribution - Belden Associates
Be Web Now Public Distribution - Belden AssociatesBe Web Now Public Distribution - Belden Associates
Be Web Now Public Distribution - Belden Associates
 
Lifecycle Of A News Story - Jennie Beck, TNS Media
Lifecycle Of A News Story - Jennie Beck, TNS MediaLifecycle Of A News Story - Jennie Beck, TNS Media
Lifecycle Of A News Story - Jennie Beck, TNS Media
 
Cross-Media Research and the Editorial Perspective - Helje Solberg
Cross-Media Research and the Editorial Perspective - Helje SolbergCross-Media Research and the Editorial Perspective - Helje Solberg
Cross-Media Research and the Editorial Perspective - Helje Solberg
 
A Qualitative Method for Segmentation - Pia Stork
A Qualitative Method for Segmentation - Pia StorkA Qualitative Method for Segmentation - Pia Stork
A Qualitative Method for Segmentation - Pia Stork
 
Media in CEE: New Opportunity and New Challenge - Dr. Petra Golja, Dr. Rudolf...
Media in CEE: New Opportunity and New Challenge - Dr. Petra Golja, Dr. Rudolf...Media in CEE: New Opportunity and New Challenge - Dr. Petra Golja, Dr. Rudolf...
Media in CEE: New Opportunity and New Challenge - Dr. Petra Golja, Dr. Rudolf...
 
OMD SWOT Analysis - Remi Boel
OMD SWOT Analysis -  Remi BoelOMD SWOT Analysis -  Remi Boel
OMD SWOT Analysis - Remi Boel
 

Kürzlich hochgeladen

Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMintel Group
 
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckPitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckHajeJanKamps
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607dollysharma2066
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03DallasHaselhorst
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCRashishs7044
 
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfIntro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfpollardmorgan
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menzaictsugar
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCRashishs7044
 
International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...ssuserf63bd7
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Seta Wicaksana
 
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...lizamodels9
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607dollysharma2066
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaoncallgirls2057
 
Buy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail AccountsBuy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail AccountsBuy Verified Accounts
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation SlidesKeppelCorporation
 
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy CheruiyotInvestment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyotictsugar
 
Case study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detailCase study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detailAriel592675
 
Kenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby AfricaKenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby Africaictsugar
 
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdfNewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdfKhaled Al Awadi
 
Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Riya Pathan
 

Kürzlich hochgeladen (20)

Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 Edition
 
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckPitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
 
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfIntro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
 
International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...
 
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
 
Buy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail AccountsBuy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail Accounts
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
 
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy CheruiyotInvestment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyot
 
Case study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detailCase study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detail
 
Kenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby AfricaKenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby Africa
 
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdfNewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
 
Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737
 

Understanding your audience - Geoff Copps

  • 1. Understanding your audience Geoff Copps 1st October 2008
  • 2. Agenda •  The challenge •  The approach •  The solution –  3 stakeholder examples •  The future
  • 3. Telegraph.co.uk – unique users UK audience growth Daily Telegraph total circulation Source: ABC total circulation data, 6-month roll; ABCe-audited data
  • 4. UK audience crossover 5% … etc… Source: TGI.Net wave14. Print = AIR; TCUK = Last week
  • 5. The challenge Measuring… …Knowing
  • 6. Deciding on an approach OPTION 1: segment OPTION 2: segment your audience wider population
  • 7. Deciding on an approach OPTION 2: segment wider population
  • 8. Understanding your audience •  Externally focused –  Strategic –  Commercial
  • 10. OPTION 2: segment wider population UK population: 6 consumer types Telegraph audience: 6 segments
  • 11. OPTION 2: segment wider population UK population: 6 consumer types Telegraph audience: 6 segments
  • 12. The 6 cross-platform Telegraph segments Platinum Work Hard Spenders Play Hard Living The Established 26% of TMG 11% of TMG Dream Elite 22% of TMG 25% of TMG Family Focused 9% of TMG Discerning Indulgers 7% of TMG ‘TMG AUDIENCE’ defined here as ‘AIR’ for papers or ‘in last week’ for TCUK
  • 13. Work Hard Play Hard Family Focused Living The Dream Young and driven Busy adults settling down Switched-on and savvy individuals living life at a into a life of routine and professionals with diverse fast pace –ambitious, family responsibility – interests and a broad active, career-minded family focused, ‘nest outlook – enterprising, up- building’ market, educated Established Elite Platinum Spenders Discerning Indulgers Upstanding citizens, typically Older affluent individuals – Middle-aged and older married, middle-aged and many are retired. Time-rich individuals, modest and with a successful career. and enjoying the good frugal. They tend to be Self-assured, well-informed, things in life cautious in their purchase patriotic, conservative habits and outlook on life
  • 14. Bringing readers and editorial together
  • 15. Editorial workshops Who? …What? …How? …When? •  Encouraging a working knowledge of who you are writing for •  Guiding strategy for content delivery •  Identifying opportunities in current platform offerings
  • 16. Business content delivery Platinum Established Living The Work Hard Spenders Elite Dream Play Hard Older, Self-assured, Savvy, Young, affluent conservative enterprising ambitious Deliver required Cross-reference to Deliver unique Can be captured content in paper – drive them online content by strategies used market watch, for Living The investment tips, Deliver business Dream comment & opinion news you can use Target for new platforms
  • 17. Identifying opportunities …Delivering content of appeal across segments, in a way that will pull in occasional reader segments
  • 19. Theorising success World War I in Colour DVD Collection National Geographic DVD Collection Food & Drink promotions (various)
  • 20. Who should we be targeting? Who are likely to respond to promotions? 26% 25% 25% = over ¾ of occasional readers
  • 21. What do they like? Military History content High High High Nature & Wildlife content High High High Food & Drink content Medium High High Eating Out High
  • 22. What do they like? Photography High High High
  • 24. Immersion Days Retail Day, Spring 2008
  • 25. Ad sales insight: audience compatibility Busy & up-market 1. Advertiser’s audience: Look for convenience & quality Spend on formal clothing UK Department Traditional & patriotic Favour British brands store Spend on homeware Retired & wealthy Willing to pay for quality Spend on food & wine 2. audience: Source: TGI.Net wave 14
  • 26. Ad sales insight: audience value 2. Advertiser’s audience 1. Advertiser’s audience: who are readers: Busy & up-market g Annual spend on suit £215 £285 Traditional & patriotic Annual spend on bed linen £68 £74 Retired & Wealthy G Average spend on a quality bottle of wine £9 £10 Source: TGI.Net wave 14
  • 28. Deciding on an approach OPTION 1: segment OPTION 2: segment your audience wider population
  • 30. A customer marketing tool… Survey Database Customer Database Targeting subscription services, reader offers, client communications…