BPMDS'11

In Search for a Good Theory: Commuting between Research and Practice in Business Process Domain A journey Ilia Bider IbisSoft/DSV, Stockholm University

Theory ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],State- oriented view on business processes

Starting point – objects-connectors model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Ending point – BP-support with shared spaces architecture ,[object Object],[object Object],[object Object]

Continuation – what it is good for? Business/Enterprise agility - way of survival in the dynamic world ,[object Object],[object Object]

Product and service development – traditional cycle ,[object Object],[object Object],[object Object],[object Object],[object Object],Each product embeds knowledge A good regulator is a model of the system it regulates Conant & Ashby A good solution is a model of the problem it solves A good key is a model of the lock it opens ,[object Object],Learning to use in own practice Requirements engineering Manufacturing/ Implementation Design Tacit knowledge Tacit knowledge Explicit knowledge Explicit knowledge Problems/needs Design specifications Requirements specifications Embedded knowledge Product/Service

Minimizing the risks – how? The development team having the tacit knowledge on the actual business needs/problems ,[object Object],[object Object]

Product and service development – agile style ,[object Object],[object Object],[object Object],What if we can't use agile ? Tacit understanding of problems/needs Problems/needs Manufacturing Learning to use in own practice Requirements engineering Agile approach Going agile Product/service The design phase is merged with manufacturing Learning to use in own practice Requirements engineering Manufacturing Design Problems/needs Design specifications Requirements specifications Product/service Traditional approach

Manning of business processes - traditional style ,[object Object],[object Object]

Manning of business processes - cross-manning ,[object Object],[object Object],[object Object]

Process support for cross-manning ,[object Object],[object Object]

Focus on collaboration - Shared spaces architecture ,[object Object],[object Object],[object Object]

Customized processes - agile development of business processes A good business process support system is a model of the business process it supports Each product embeds knowledge A good regulator is a model of the system it regulates A good solution is a model of the problem it solves A good key is a model of the lock it opens Problems/needs Learning to use in own practice Business process identification and modeling Support system manufacturing Support system design Design specifications Business process models (maps) Business process support system Traditional approach Problems/needs Going agile Tacit understanding of processes Support system manufacturing Learning to use in own practice Business process identification Agile approach Business process support system With agile technique and tools you can start here

Agile process development What is needed to achieve it? ,[object Object],[object Object]

Thank you for your attention ! Ilia Bider , IbisSoft/Stockholm University Email: ilia@ibissoft.se Additional resources: http://processplatsen.ibissoft.se/en/ http://processplatsen.ibissoft.se/en/node/27

BPMDS'11

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