Paula Thornton

Houston, Texas Area, Texas United States

Aon Retiree Health Exchange

Finance / Banking / Insurance

Helping businesses ask better questions and avoid solving the wrong problems better. "Prepare the way of the people...gather out the stones." Some of the worst barriers to doing business are created by the businesses themselves, simply because they aren't paying attention to what's relevant to people. This is where I focus -- helping companies change the way they do business, by design. Specialties: Digital Workplace, Collaboration, Work 2.0, Enterprise 2.0, Design Thinking, User Experience (UX), Experience Design, Social Computing, Enterprise Architecture. Ganesha, flâneur