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Byron White            Content
                       Marketing
Founder
Chief Idea Officer



                       Webinar 4.0
ideaLaunch.com, Inc.


Mike Roberts
Founder
President
                       Competitive
SpyFu
                       Intelligence
September 30, 2009
1 PM EST
Content Marketing Webinar v4
                  Putting Competitive Intelligence to Work for your Business




What is content       How is it    How do you get ahead of   How do you put competitive   What are some
 marketing?           different?      the competition?         intelligence to work?       SpyFu tips?
What is
content
marketing?
It’s the art of listening to
your customers’ wants
and needs.
Listen Up
 Search Box
 Social Media
 Web Analytics
 Keyword Popularity
 Customer Service
 Questionnaires
And the science of
delivering it to them in a
compelling way.
Content Assets
 Articles
 Tips and Advice
 Webinars
 Workbooks
 Widgets
 Live Support
It’s constantly testing
campaigns to learn what
works and what doesn’t.
Prediction Testing
 A/B Testing
 Multivariate Testing
 Eye Track Testing
 Segmentation Testing
 Geo Target Testing
 Usability Testing
And measuring readers’
engagement and desire
for more.
Engagement
Downloads
Time on Page
Action on Page
Repeat Visitation
Send to Friend
Social Bookmark
Tell a Friend
It’s catching readers that
travel at high speeds at
the right time and place.
Anytime Content
  Desktop
  Applet
  Mobile
  RSS Feeds
  Podcasts
  Social Networks
With the new marketing
universe of widgets,
gadgets and apps.
iPhone Apps
 Urban Spoon
 Amazon Kindle
 Sirius XM
 SalesForce.com
 Flixter
 Fandango
It’s using content and
knowledge as the new
sales pipeline for leads.
New Sales Pipeline
  Offer Content
  Accumulate Leads
  Score Leads
  Distribute Leads
  Induce Trial
  Score New Activity
  Measure Success
And using technology to
score leads that are
most likely to convert.
SalesForce Scoring
  Free Tool Interaction
  Content Downloads
  Proposal Downloads
  Newsletter Sign Ups
  Widget Interaction
  Customer Logon
How is content
marketing
different?
Traditional marketing
pushes sales offers out
that people may not want.
Traditional Media
   Direct Mail
   Print Advertising
   Trade Shows
   Banner Ads
   Radio Spots
Content marketing
pushes content out that
people want and need.
Content Marketing Assets
   Webinars
   Whitepapers
   Workbooks
   Widgets
   Articles
Traditional marketing
talks at people to drive
sales and growth.
We’re #1
 Best Price
 Best Products
 Best Features
 Best Value
 Best Technology
 Best Service
Content marketing talks
with readers, providing
information and answers.
Traditional marketing
centers the company on
marketing strategy.


Traditional
Marketing
Strategy
Content marketing
centers the customer on
the marketing strategy.


Content
Marketing
Strategy
Traditional marketing
interrupts customers with
info they may not want.
No-Permission Marketing
   Cold Calls
   Telemarketing
   Pop-Up Banners
   Run-Of-Site Ads
   Spam Email
Content marketing makes
life smarter, better, faster
and wiser.
Info Earns Trust
   Pub Articles
   Shortcuts
   Answers
   Well-Told Stories
   Distinction
   Fast Solutions
   Simplicity
What are the
best competitive
research tools?
Competitive intelligence
research tools.
 WordVision.com
 SpyFu.com
 GoodKeywords.com
 KeywordDiscovery.com
 Compete.com
 QuantCast.com
 Google Webmaster Tools
 Raven-SEO-Tools.com
 Tools.SEOBook.com
 SEOToolSet.com
 LinkVendor.com
 MarketLeap.com
 PageStrengthTool.com
Competitive Intelligence
 Search Engine Hacks.
Search Command                                 Result
Link:www.YourSite.com                          Pages that link to your site

Site:www.YourSite.com                          Indexed pages in your site

Cache:www.YourSite.com                         Google’s cache of your site

Related:www.YourSite.com                       Pages similar to your site

Info:www.YourSite.com                          Provides info about your site

“tips” site:.edu                               Pages on .edu sites that contain the term “tips”

allinurl:content marketing                     Pages with content and marketing in URL

allintitle:content marketing                   Pages with exact phrase content and marketing in
                                               the title
site:ideaLaunch.com -site:www.ideaLaunch.com   Pages on ideaLaunch.com that aren’t on the www
                                               subdomain
Compare traffic and the
percent of market reach.
 Tip: Total up all the key
 players traffic to find total
 market share.
Compare PPC spend.

Tip: Correlate ad spend
with overall traffic to help
estimate organic traffic
volume.
Compare authority status
in the industry.
Authority Assets
 Speaking Events
 White Papers
 Webinars
 Podcasts
 Books
 Online Courses
 Informational Guides
 Press Releases
Compare listing position
performance.




Tip: Monitor
monthly listing
positions of your
site and your
competition.
Compare content asset
publishing frequency.
 Tip: Track growth of
 site maps pages and
 total pages indexed
 in the search
 engines.
Compare reach in the
social media sphere.

Social Media Platforms
   Twitter
   Facebook
   LinkedIn
   YouTube
   Plaxo
   Flickr
   Technorati
   del.icio.us
Compare conversations
in the social sphere.
Social Research Tools
 Search.Twitter.com
 Facebook.com/lexicon/
 ThunderThimble.com
 TechRigy.com
 BlogSearch.Google.com
 BlogPulse.com
 IceRocket.com
 TweetDeck.com
Compare the testimonial
power of persuasion.




Tip: Test location of
promotions including
off-site. And try podcast
and video testimonials
to get ahead of the
competition.
Compare inbound link
support for SEO.
Inbound Link Tips
 Engaging Content
 Content Widgets
 Press Releases
 Directory Submissions
 Article Submissions
 Social Media Posts
 Blog Comments
 Partner Sites
 .Org Links
 .EDU Links
Compare internal link
support for SEO.

Tip: Building
internal links is
fast and easy
and can have big
SEO impact.
Compare Landing Page
Optimization and Testing
methods and practice.
How do I put
competitive
intelligence to
work?
Develop a content
marketing plan based on
the competitive data.
Content Marketing Plan
   Scope of Project
   Competitive Review
   Content Asset Portfolio
   Service Description
   Production Schedule
   ROI Measurement
   Pricing
Start by grading
competitive performance
and assets strength.
        Content Asset          YourSite.com   Competitor.com
        Traffic
        PPC Spend
        Content Portfolio
        Content Authority
        Publishing Frequency
        Social Reach
        Social Conversations
        Testimonials
        Partnerships
        Internal Links
        Inbound Links
        SEO Strength
        SEO Performance
        Testing Methodology
Goal: Find insight you
 offer that your
 competition does not.
Competitive Edge Tips
   Find Your Unique Value
   Uncover the Undiscovered
   Dig for Keen Insight
   Shed New Light
   Offer the Inside Scoop
   Raise Awareness
   Invent New Tools
   Develop New Methods
   Solve More Problems
Tip: Pinpoint opportunity
to achive the ROI you
demand quickly.
Opportunity Keywords
  Trend Reports
  Keyword Positions 10 to 50
  Build Content
  Build Links
  Publish Consistently
  Track Content Impact
  Measure Content ROI
Establish Golden
Keywords to target for
SEO strategy.
Golden Keywords
  Top 150 Keywords
  1/3 In Top 10
  1/3 in Top 50
  1/3 Not in Top 100
  Evaluate Content Strength
  Build Internal Links
  Add Supportive Content
Tip: Crunch the data to
find the Golden
Keywords.
 Tip: Start by
 reviewing PPC
 price, search
 volume and
 listing position
 trends. But be
 sure to create
 content that
 readers want
 and need.
Goal: Improve listing
positions from SEO
success.
Steps for Tracking Success
  Establish Keyword Universe
  Establish Priority Keywords
  Deploy Content Assets
  Track Listing Improvement
  Tie Content to Improvements
  Find Trends and Correlation
  Build on Momentum
Goal: Increase repeat
visitation from quality
content.
Goal: Traffic growth from
new readers and fans.

Measure Asset Impact
 Identify Keywords with Improvement
 Find Content Assets
 Examine Deployment Dates
 Examine Internal Link Strategy
 Examine Optimization of Pages
 Conclude Impact Measurement
Goal: Improved conversion
rates from content testing.

Improve Conversion Rates
 Test Copy
 Test Graphics
 Test Images
 A/B Testing
 Multivariate Testing
 Google Website Optimizer
Goal: Decrease of user
acquisition cost from the
right plan and strategy.




Monthly Advertising Cost ÷ Monthly Sign Ups = Monthly User Acquisition Cost
Tip: Correlate improved
listing position with
content publishing dates.
Tip: Compare listing
position performance in
the search engines.
Tip: Measure content
marketing ROI.
What can SpyFu
 How competitive
 help with
intelligence does
 competitive
SpyFu offer?
 intelligence?
How can SpyFu help with your content
marketing initiative?


Competitive Intelligence is the
  tip of iceberg.
   Finding Your Gaps
   Prioritizing Your Opportunities
   New Keywords or Improve
   Existing?
   Tracking Your Success
   Optimizing Your Message
Finding Your Gaps: Highlighting Content
Opportunities with SpyFu Kombat



Competitive Intelligence is
  the tip of iceberg.
   Finding Your Gaps
   Prioritizing Your Opportunities
   Tracking Your Success
   Optimizing Your Message
   Building Leads and Spotting
   Trends
Prioritizing Your Opportunities: See
where the clicks are coming from.



Compeitive Intelligence is
  the tip of iceberg.
   Finding Your Gaps
   Prioritizing Your Opportunities
   Tracking Your Success
   Optimizing Your Message
   Building Leads and Spotting
   Trends
Prioritizing Your Opportunities: Improve
your current rankings or target new
ones?
Guess what? Lowe’s doesn’t need my
advice. They’re already executing on it.




One Month
  Later…
Detour: Need Proof? SpyFu’s 3yrs of
cached SERPs has your back.
Case Study: What can Ace Hardware do?



                    Ace Hardware has tons of
                  opportunity to improve. They
                  are getting maybe 5% of what
                          they could be.
Case Study: Ace can make huge gains
focusing on just a few subjects.




     Being competitive on these keywords could mean
    millions of visitors per day to Ace Hardware (roughly
        10-20 times their current total unique visits.)
Case Study: Execute one subject at
a time. SpyFu Filtering Tools.
How can SpyFu help with your content
marketing initiative?
Optimizing Your Message: What ads
can tell us about messaging that converts



                                                               All these
                                                               domains
                                                               stuck with
                                                               “$0” after
                                                               testing it.




          3 out of 4 of the top advertisers on this $10k/day
            keyword found “$0” works better than “Free”.
Optimizing Your Message: Avoiding legal
trouble. Brands that Sue.




        Dell is so persistent and legally sophisticated that they
         manage to prevent anybody from advertising on the
             keyword “dell” – at least they don’t for long…
Optimizing Your Message: Avoiding legal
trouble. Look before you leap.




        Samsung is a large brand with lots of resources, but it
              doesn’t seem to behave the same way.
Create
Byron White, ideaLaunch
Chief Idea Officer
Twitter: @ByronWhite




                            Great
Facebook: ByronWhite
Byron[at]ideaLaunch.com
Phone: 617-227-8800 x 201




                            Content
Mike Roberts, SpyFu
President and Founder
Mike[at]Spyfu.com

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September 2009 - Using Competitive Intelligence to Drive Content Solutions

  • 1. Byron White Content Marketing Founder Chief Idea Officer Webinar 4.0 ideaLaunch.com, Inc. Mike Roberts Founder President Competitive SpyFu Intelligence September 30, 2009 1 PM EST
  • 2. Content Marketing Webinar v4 Putting Competitive Intelligence to Work for your Business What is content How is it How do you get ahead of How do you put competitive What are some marketing? different? the competition? intelligence to work? SpyFu tips?
  • 4. It’s the art of listening to your customers’ wants and needs. Listen Up Search Box Social Media Web Analytics Keyword Popularity Customer Service Questionnaires
  • 5. And the science of delivering it to them in a compelling way. Content Assets Articles Tips and Advice Webinars Workbooks Widgets Live Support
  • 6. It’s constantly testing campaigns to learn what works and what doesn’t. Prediction Testing A/B Testing Multivariate Testing Eye Track Testing Segmentation Testing Geo Target Testing Usability Testing
  • 7. And measuring readers’ engagement and desire for more. Engagement Downloads Time on Page Action on Page Repeat Visitation Send to Friend Social Bookmark Tell a Friend
  • 8. It’s catching readers that travel at high speeds at the right time and place. Anytime Content Desktop Applet Mobile RSS Feeds Podcasts Social Networks
  • 9. With the new marketing universe of widgets, gadgets and apps. iPhone Apps Urban Spoon Amazon Kindle Sirius XM SalesForce.com Flixter Fandango
  • 10. It’s using content and knowledge as the new sales pipeline for leads. New Sales Pipeline Offer Content Accumulate Leads Score Leads Distribute Leads Induce Trial Score New Activity Measure Success
  • 11. And using technology to score leads that are most likely to convert. SalesForce Scoring Free Tool Interaction Content Downloads Proposal Downloads Newsletter Sign Ups Widget Interaction Customer Logon
  • 13. Traditional marketing pushes sales offers out that people may not want. Traditional Media Direct Mail Print Advertising Trade Shows Banner Ads Radio Spots
  • 14. Content marketing pushes content out that people want and need. Content Marketing Assets Webinars Whitepapers Workbooks Widgets Articles
  • 15. Traditional marketing talks at people to drive sales and growth. We’re #1 Best Price Best Products Best Features Best Value Best Technology Best Service
  • 16. Content marketing talks with readers, providing information and answers.
  • 17. Traditional marketing centers the company on marketing strategy. Traditional Marketing Strategy
  • 18. Content marketing centers the customer on the marketing strategy. Content Marketing Strategy
  • 19. Traditional marketing interrupts customers with info they may not want. No-Permission Marketing Cold Calls Telemarketing Pop-Up Banners Run-Of-Site Ads Spam Email
  • 20. Content marketing makes life smarter, better, faster and wiser. Info Earns Trust Pub Articles Shortcuts Answers Well-Told Stories Distinction Fast Solutions Simplicity
  • 21. What are the best competitive research tools?
  • 22. Competitive intelligence research tools. WordVision.com SpyFu.com GoodKeywords.com KeywordDiscovery.com Compete.com QuantCast.com Google Webmaster Tools Raven-SEO-Tools.com Tools.SEOBook.com SEOToolSet.com LinkVendor.com MarketLeap.com PageStrengthTool.com
  • 23. Competitive Intelligence Search Engine Hacks. Search Command Result Link:www.YourSite.com Pages that link to your site Site:www.YourSite.com Indexed pages in your site Cache:www.YourSite.com Google’s cache of your site Related:www.YourSite.com Pages similar to your site Info:www.YourSite.com Provides info about your site “tips” site:.edu Pages on .edu sites that contain the term “tips” allinurl:content marketing Pages with content and marketing in URL allintitle:content marketing Pages with exact phrase content and marketing in the title site:ideaLaunch.com -site:www.ideaLaunch.com Pages on ideaLaunch.com that aren’t on the www subdomain
  • 24. Compare traffic and the percent of market reach. Tip: Total up all the key players traffic to find total market share.
  • 25. Compare PPC spend. Tip: Correlate ad spend with overall traffic to help estimate organic traffic volume.
  • 26. Compare authority status in the industry. Authority Assets Speaking Events White Papers Webinars Podcasts Books Online Courses Informational Guides Press Releases
  • 27. Compare listing position performance. Tip: Monitor monthly listing positions of your site and your competition.
  • 28. Compare content asset publishing frequency. Tip: Track growth of site maps pages and total pages indexed in the search engines.
  • 29. Compare reach in the social media sphere. Social Media Platforms Twitter Facebook LinkedIn YouTube Plaxo Flickr Technorati del.icio.us
  • 30. Compare conversations in the social sphere. Social Research Tools Search.Twitter.com Facebook.com/lexicon/ ThunderThimble.com TechRigy.com BlogSearch.Google.com BlogPulse.com IceRocket.com TweetDeck.com
  • 31. Compare the testimonial power of persuasion. Tip: Test location of promotions including off-site. And try podcast and video testimonials to get ahead of the competition.
  • 32. Compare inbound link support for SEO. Inbound Link Tips Engaging Content Content Widgets Press Releases Directory Submissions Article Submissions Social Media Posts Blog Comments Partner Sites .Org Links .EDU Links
  • 33. Compare internal link support for SEO. Tip: Building internal links is fast and easy and can have big SEO impact.
  • 34. Compare Landing Page Optimization and Testing methods and practice.
  • 35. How do I put competitive intelligence to work?
  • 36. Develop a content marketing plan based on the competitive data. Content Marketing Plan Scope of Project Competitive Review Content Asset Portfolio Service Description Production Schedule ROI Measurement Pricing
  • 37. Start by grading competitive performance and assets strength. Content Asset YourSite.com Competitor.com Traffic PPC Spend Content Portfolio Content Authority Publishing Frequency Social Reach Social Conversations Testimonials Partnerships Internal Links Inbound Links SEO Strength SEO Performance Testing Methodology
  • 38. Goal: Find insight you offer that your competition does not. Competitive Edge Tips Find Your Unique Value Uncover the Undiscovered Dig for Keen Insight Shed New Light Offer the Inside Scoop Raise Awareness Invent New Tools Develop New Methods Solve More Problems
  • 39. Tip: Pinpoint opportunity to achive the ROI you demand quickly. Opportunity Keywords Trend Reports Keyword Positions 10 to 50 Build Content Build Links Publish Consistently Track Content Impact Measure Content ROI
  • 40. Establish Golden Keywords to target for SEO strategy. Golden Keywords Top 150 Keywords 1/3 In Top 10 1/3 in Top 50 1/3 Not in Top 100 Evaluate Content Strength Build Internal Links Add Supportive Content
  • 41. Tip: Crunch the data to find the Golden Keywords. Tip: Start by reviewing PPC price, search volume and listing position trends. But be sure to create content that readers want and need.
  • 42. Goal: Improve listing positions from SEO success. Steps for Tracking Success Establish Keyword Universe Establish Priority Keywords Deploy Content Assets Track Listing Improvement Tie Content to Improvements Find Trends and Correlation Build on Momentum
  • 43. Goal: Increase repeat visitation from quality content.
  • 44. Goal: Traffic growth from new readers and fans. Measure Asset Impact Identify Keywords with Improvement Find Content Assets Examine Deployment Dates Examine Internal Link Strategy Examine Optimization of Pages Conclude Impact Measurement
  • 45. Goal: Improved conversion rates from content testing. Improve Conversion Rates Test Copy Test Graphics Test Images A/B Testing Multivariate Testing Google Website Optimizer
  • 46. Goal: Decrease of user acquisition cost from the right plan and strategy. Monthly Advertising Cost ÷ Monthly Sign Ups = Monthly User Acquisition Cost
  • 47. Tip: Correlate improved listing position with content publishing dates.
  • 48. Tip: Compare listing position performance in the search engines.
  • 50. What can SpyFu How competitive help with intelligence does competitive SpyFu offer? intelligence?
  • 51. How can SpyFu help with your content marketing initiative? Competitive Intelligence is the tip of iceberg. Finding Your Gaps Prioritizing Your Opportunities New Keywords or Improve Existing? Tracking Your Success Optimizing Your Message
  • 52. Finding Your Gaps: Highlighting Content Opportunities with SpyFu Kombat Competitive Intelligence is the tip of iceberg. Finding Your Gaps Prioritizing Your Opportunities Tracking Your Success Optimizing Your Message Building Leads and Spotting Trends
  • 53. Prioritizing Your Opportunities: See where the clicks are coming from. Compeitive Intelligence is the tip of iceberg. Finding Your Gaps Prioritizing Your Opportunities Tracking Your Success Optimizing Your Message Building Leads and Spotting Trends
  • 54. Prioritizing Your Opportunities: Improve your current rankings or target new ones?
  • 55. Guess what? Lowe’s doesn’t need my advice. They’re already executing on it. One Month Later…
  • 56. Detour: Need Proof? SpyFu’s 3yrs of cached SERPs has your back.
  • 57. Case Study: What can Ace Hardware do? Ace Hardware has tons of opportunity to improve. They are getting maybe 5% of what they could be.
  • 58. Case Study: Ace can make huge gains focusing on just a few subjects. Being competitive on these keywords could mean millions of visitors per day to Ace Hardware (roughly 10-20 times their current total unique visits.)
  • 59. Case Study: Execute one subject at a time. SpyFu Filtering Tools.
  • 60. How can SpyFu help with your content marketing initiative?
  • 61. Optimizing Your Message: What ads can tell us about messaging that converts All these domains stuck with “$0” after testing it. 3 out of 4 of the top advertisers on this $10k/day keyword found “$0” works better than “Free”.
  • 62. Optimizing Your Message: Avoiding legal trouble. Brands that Sue. Dell is so persistent and legally sophisticated that they manage to prevent anybody from advertising on the keyword “dell” – at least they don’t for long…
  • 63. Optimizing Your Message: Avoiding legal trouble. Look before you leap. Samsung is a large brand with lots of resources, but it doesn’t seem to behave the same way.
  • 64. Create Byron White, ideaLaunch Chief Idea Officer Twitter: @ByronWhite Great Facebook: ByronWhite Byron[at]ideaLaunch.com Phone: 617-227-8800 x 201 Content Mike Roberts, SpyFu President and Founder Mike[at]Spyfu.com