Email integration is an important tool in the IR process. Email ingestion allows alerts to be consumed from external tools that do not have available APIs. Email-driven phishing attacks are also one of the most common investigations for most security teams. A key capability v32 of the Resilient platform is a complete overhaul of the email connector. This updated email capability, now integrated into the core Resilient platform, simplifies the ability of IR teams to capture email-borne malware of phishing attacks and generate incidents and artifacts. View the corresponding webinar to learn how the new features in the v32 release can help improve your integrated response to attacks and how native email integration can be leveraged as part of workflows and playbooks. You'll also learn what to expect with the updated look and feel of the Resilient platform and significant updates to the Privacy Module to support global regulations. View the recording: https://ibm.biz/Bd2Yvt

1. Customer Webinar: Integrated
Response with v32 of Resilient
January 16th, 2019

2. 2 IBM Security
Agenda
• The Updated In-Product Email in v32
• Updated UI in Resilient
• Privacy Updates and Upcoming Regulations
• New Integrations Available
• Upcoming Customer Events

3. 3 IBM Security
Our Speakers
Monica Dubeau, Privacy Program Manager, CIPP/US
IBM Resilient
Martin Feeney, Product Manager
IBM Resilient

4. v32 In-Product Email

5. 5 IBM Security
Objectives of In-Product Email
• We want to simplify email setup, maintenance, and processing by bringing all aspects of it into
the main product UI.
• Reduce the time and effort involved in creating and maintaining the existing email product
extension.
• Emails connections will be defined and tested within the UI. Emails will now be directly
referenceable within UI contexts such as rules and scripting.
• Make emails an integrated part of Resilient, visible on the incidents as objects in their own
right.
• Allow operators to collaborate via email with whomever they require within the context of the
incident, with all such emails recorded on the incident.
• Triage inbox to highlight emails that require manual intervention, whether to define new rules to
automatically process them, or to modify existing rules and/or scripts to update processing
logic.
• First release focuses on inbound emails and triage inbox, subsequent releases will enhance
initial capabilities as well as adding support for outbound emails.

6. Updated Resilient UI

7. 7 IBM Security
• IBM Design Studio’s Carbon
̶ Developed and supported by a dedicated team in Austin, TX
̶ Carbon Library: reusable HTML and SCSS enables consistent markup, styles, and behavior
̶ Well documented
• Full-screen width
• Layout changes
̶ e.g. Incident Details sidebar moved to the right
• First phase in ongoing UI refresh, there’s more to come.
UI Refresh

8. 8 IBM Security
Incident Details Example

9. Privacy Updates in Resilient

10. 10 IBM Security
The following new regulators were
added to the Privacy Module:
• Alberta Health
• Bermuda
• Canada (PIPEDA)
• Vermont (Data Brokers)
Significant Additions and Updates
The following regulators were
updated in the Privacy Module:
• Belgium
• Colorado
• Connecticut
• Gibraltar
• Iowa
• Nebraska
• NYDFS
• Vermont

11. 11 IBM Security
Text box to document
conclusion
Important Features for PIPEDA (Canada)

12. 12 IBM Security
Guidance that helps
user assess risk
Important Features for PIPEDA (Canada) continued

13. 13 IBM Security

14. 14 IBM Security
Upcoming Privacy Additions
China (Financial PBOC) Hong Kong (Monetary Authority)

15. Integration Update

16. 16 IBM Security
73 Apps Available: IBM and Business Partner Supported and Community Supported
New Integrations Available on the IBM Security App Exchange

17. 17 IBM Security
New and Notable Apps
Slack
Transfer information between Resilient and
Slack with this functions-based integration
A full list of newly released apps and a description of their features is available in the
Resilient Community: ibm.biz/CommunityDiscussion
IBM and Business Partner Supported Community Supported
Microsoft Exchange
This package can be used to access Microsoft
Exchange email and meeting capabilities from
Resilient
• Google Cloud Functions to Sandbox
• IPinfo IP Address Enrichment
• MxToolbox
• Pastebin
• Pipl
• Search Twitter
• URL to DNS
• Wiki Lookup
X-Force Collections
Enrich incidents in Resilient with context from
IBM X-Force Exchange, a threat intelligence
sharing platform.

18. 18 IBM Security
ibm.biz/resilientcommunity

19. 19 IBM Security
Join the Resilient team at THINK
2019 in San Francisco
• Meet with key Resilient
technology and business
executives
• Attend the Resilient User Group
meeting (Monday 1-3PM, Feb 11)
• Network with other Resilient
customers
More information and registration
details at:
https://www.ibm.com/events/think/

20. 20 IBM Security
Engage 2019 – Regional and Global Customer Forums
• Regional Engage Customer Forums
̶ Europe:
• Zurich, Switzerland - March 19 - 20
• London, England - March 21 - 22
̶ United States:
• San Francisco, CA - April 9 - 10
• Atlanta, GA - April 11 - 12
• Resilient Cyber Range Experience -
Cambridge, MA:
̶ May 7
̶ July 11
̶ October 14
• Engage Global Customer Forum
̶ Cambridge, MA – September 17 - 19

21. ibm.com/security
securityintelligence.com
xforce.ibmcloud.com
@ibmsecurity
youtube/user/ibmsecuritysolutions
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