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Community Use Cases (80% of Rugby World Cup 2011 twitter analysis

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Community Use Cases
(80% of clients)
Internal
 Communi/es
  External
 Communi/es
 




Corporate
  Customer-­‐Driven
 
Communica/on
  Support
 

Employee
 Networking
 &
 
Interac/ve
 Marke/ng
 
Collabora/on
 


Innova/on
  Associa/on
 Marke/ng
 

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