3. Knowledge Management Knowledge Management Definition 2 Development of KM 3 Social Definition Knowledge 1
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5. Knowledge Management = People knowledge = Media-based Explicit Written down Tacit in People’s head Intellectual Property Individuals Paper-based Multimedia Digitally-Indexed Digitally-Active Groups
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10. Something Of PKM Why needs PKM 2 Process of PKM 3 What is PKM 1
21. PKM Tools What Web 2.0 companies do you recognize? What are their products? http://www.slideshare.net/checkmark/web-20-tools-for-knowledge-management
KM 1.0 focused on collecting knowledge "before it walked out the door". Many organizations created large knowledge systems, expert systems, knowledge repositories and intranets to ensure that they captured their knowledge assets. Most companies didn't really have a clear strategy for using this knowledge, but at least they made sure that they collected it and kept it in a database or file somewhere. KM 2.0 focused on sharing knowledge using web-enabled and social media tools. With the advent of web 2.0, focus shifted towards sharing, communication and collaboration. The popularity of social media and web 2.0 tools has started to reach the enterprise, and the use of these tools in an enterprise setting is often named " Enterprise 2.0 ". Instead of simply capturing knowledge, KM 2.0 focuses on sharing knowledge directly between people using new social media tools like blogs , wikis , Twitter and IMs . KM 3.0 focus on using existing knowledge to help people get their job done !
Aggregate – looking for good sources of information (people) – noting or tagging pieces of information while working collaboratively. Filter Understand – saving information for later – considering how it may be useful in various contexts – making sense of it – finding the right information, at the right time, in the right format, from the information repositories of our subject matter networks . Connect – ongoing conversations while learning and working including connecting ideas and people. Enhanced Serendipity – PKM increases the chances of serendipitous learning. and as Louis Pasteur said, “Chance favours the prepared mind”. According to Ross Dawson : “You cannot control serendipity. However you can certainly enhance it, act to increase the likelihood of happy and unexpected discoveries and connections. That’s is what many of us do day by day, contributing to others like us by sharing what we find interesting.”
In looking at how we can make sense of the growing and changing knowledge in our respective professional fields, I see two parallel processes that support each other. One is internally focused, as in “How do I learn this?” and the other is external, as in “Who can help me learn this?”.
Connecting: We need to be reading, watching and listening to find out what is happening in our professional fields. There are flows of conversation around us all the time. For those of us with access to the digital surround we have no excuses not to connect. Finding conflicting viewpoints on a subject is as easy as going to Wikipedia and reading the comments on any controversial subject. The variety and depth of our connections are indicators of how seriously we take our sense-making efforts. Who we know helps to improve what we know. Exchanging: We exchange and note ideas and information all of the time. In the age of print we lent out or gave away books, magazines and newspapers. We exchanged opinions, sometime without knowing it. An empty restaurant on a Saturday night may have indicated that the locals did not think it was any good.
In looking at how we can make sense of the growing and changing knowledge in our respective professional fields, I see two parallel processes that support each other. One is internally focused, as in “How do I learn this?” and the other is external, as in “Who can help me learn this?”.
In looking at how we can make sense of the growing and changing knowledge in our respective professional fields, I see two parallel processes that support each other. One is internally focused, as in “How do I learn this?” and the other is external, as in “Who can help me learn this?”.