With the growing need for integration between different HR applications, many leading vendors have now started following the marketplace based integration approach. This kind of an approach helps immensely in managing, streamlining, and monetizing the integrations. It also adds a lot of complexity and challenges. Every marketplace differs from the other in terms of quality standards followed (interoperability, security, quality, etc.) and the overall integration process. For seamless integration with such marketplaces, it is essential to consider all these variations and differences. In this webinar, our speakers Maheshkumar Kharade, AGM – Technology, and Mahesh Keni, President – Harbinger Inc, will discuss best practices for integration between different HR applications using a Marketplace Integration approach. During this HR Tech Integration Masterclass webinar, you will understand: • Integration scenarios between different HR applications using marketplace • Walkthrough of integration between Background Screening Platform and Salesforce Marketplace • Best practices to follow while integrating using marketplace

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Best Practices To Build Marketplace-Ready Integrations

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1. We will begin the session shortly. Once the session starts, if you cannot hear the audio:
• Ensure you have selected the right speaker for audio output.
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• If necessary, dial in using phone. Dial-in numbers available at: https://zoom.us/u/accCHpImAk
2. All attendees will be on mute by default, please raise your hand if you have a query, or post it in the chat window
3. A recording shall be made available to all attendees within a few days
4. Questions can be posed through the Q&A panel
• Moderators will try and attend to all questions during the session
• Any unanswered questions during the session shall be answered via a follow-up email
Housekeeping

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Best Practices To Build Marketplace-Ready Integrations

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Speaker Introduction
Mahesh Keni
President
Maheshkumar Kharade
AGM – Technology

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HRTech Integration Masterclass - Recap

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Why Marketplace
For Customer
• Ready to use third party apps,
extending core features
• Data connectors across
solution categories
• Trust
• Inherent promise to safeguard
the confidentiality and data
integrity
For Product Company
• Building blocks to rapidly
create and publish apps
• Well defined process to
integrate with external apps
• Access to platform and
development frameworks
• Help and support
• Partnership benefits

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High Level Process
Use case discussion
and Finalization
Partnership and
Documentation
Security Audit
and Review
Publish on
Marketplace
Marketplace
App
Connector
Integrati
on Flow
and API
Map
4
1
2
3
Test
and
Review
Security Scan
and Upload
Architect and
Build

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Leading HR Applications with Marketplace Ecosystem
Parameter Salesforce Workday ADP UltiPro BambooHR
Key Capabilities Custom or Utility App ✓ ✓ ✓ ✓ -
Data Connector ✓ ✓ ✓ ✓ ✓
SSO ✓ - ✓ ✓ ✓
Integration Model Integration Cloud ✓ ✓ - - -
REST/SOAP API ✓ ✓ ✓ ✓ ✓
OAuth ✓ - ✓ ✓ ✓
Developer
Frameworks App Platform
✓ ✓
(Workday Studio, Enterprise
Interface Builder)
- - -
API and Mobile SDK ✓ - - - -
Developer Libraries - - ✓ - -
Partnership Model App Development ✓ - ✓ - -
Data Connector ✓ ✓ ✓ ✓ ✓
Services and
Consulting
✓ ✓ - ✓ -

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Poll
• Have you built or used a marketplace app for any of the following?
• Salesforce
• Workday
• ADP
• UltiPro
• BambooHR
• Other (please specify in chat box)

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Case Study: Integration of Leading Background Screening App with Salesforce

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Customer Situation
Global Background check provider
Already supports integration with multiple ATS and HRIS
Need seamless integration with ATS and similar plugins from Salesforce
Per customer demand, need to support multiple ATS options through Salesforce marketplace

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Solution Overview
Salesforce App
• Background Screening App
• Ability to select and send candidate for background screening
• Display results in Salesforce
• Extension Package for existing apps
• Approach to add Background check service to apps by leading ATSes
API Integration
• Use of Business Objects
• Add and Update operations
• Use of Apex Trigger for real-time sync

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Integration Workflow
13
Salesforce Plug-in
Background
Screening
RecruiterCandidate Connector
Receive Notification
Call API: Candidate
Details
Initiate Background
Check
POST API: Create
Candidates
Create New Job
Position
Create/Update Job
Position/Posting
Apply for a Job
Candidate Job
Application
Shortlist a Candidate
for Background
Check
Initiate Apex Trigger
GET API: Candidate
Object
POST API: Submit
Results
POST API: Update
Report URL
Show Background
Check Result

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Special Considerations
Security Object Selection API Throttling
API Mapping

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Best Practices and Recommendations
Upfront understanding of Data model
Keep eye on existing components and libraries
Modular connector architecture
API Based Configurability
Considerations for external factors

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Thank you!
Q&A