SlideShare a Scribd company logo
1 of 30
Download to read offline
You’ve got an idea. Now what?
Product Ideation & Customer Development



Hiten Shah
Startup Roots - Pier 38, San Francisco, CA • June 30, 2010
The Startup Pyramid
        The Race to the Top




             Growth



       Transition to Growth



       Product / Market Fit




 Sean Ellis: Startup-Marketing.com
Product / Market Fit

•   Low burn, focused on product, no VPs / sales people
•   Customer Development (Steve Blank, Four Steps)
•   Minimum Viable Product (Eric Ries, The Lean Startup)

•   Pivots (Eric Ries, The Lean Startup)

“…the life of any startup can be divided into two parts –
 before product/market fit and after product/market fit.”
    Marc Andreesen, Founder of Netscape
Customer Development

•   It’s all about learning and discovery
•   Outlined by Steve Blank in Four Steps to the Epiphany



        Customer    STOP
                                   Customer     STOP
                                                       Customer   STOP
                                                                           Scale   STOP

        Discovery                  Validation          Creation          Company




                           Pivot
Minimum Viable Product

•    Coined by Eric Ries as part of The Lean Startup
•    Lean Startups are a series of MVP’s
•    Each designed to answer a specific question (hypothesis)


    “ The minimum viable product (MVP) is often an ad on
      Google. Or a PowerPoint slide. Or a dialog box. Or a landing
      page. You can often build it in a day or a week.”
     Nivi, Venture Hacks
“ If Apple can launch a smartphone without Find or Cut-and-
  Paste, what can you cut out of your product requirements?”
 Lance Glasser, former CTO KLA-Tencor
“ The first version of Gmail was literally written in a day”
 Paul Buchheit, Google / Friendfeed / Facebook
My hypothesis is that twitter power users have
   a problem tweeting interesting things.
4,900+ tweets & 24,000+ followers
1 day
     1 developer
7,500 Twitter followers
Minimum Viable Product - Landing Pages




     Landing Page   Call to Action   Survey
Landing Page
Call to Action
Survey
CrazyEgg Heatmap =)
I L ve Surveys
Market Intelligence




What are you up against?
Market Intelligence




Straight from the horse’s mouth!
Idea Validation




People will tell you what they want,
       you just have to ask!
Idea Validation
Qualifying Leads




Use key questions to filter your respondents
Lead Generation




People want to help you. They really do.
1 week
      1 developer
Saved 2+ hours per week
What’s next?
Tools
•   Landing Pages
    •   CSS/HTML, Performable, Google Sites, Webs.com, etc...

•   Survey Creation and Data Collection
    •   Wufoo, SurveyMonkey, FormStack, SurveyGizmo, etc...

•   Traffic Sources
    •   AdWords, StumbleUpon, Twitter, Craigslist, Forums, etc...

•   Analytics
    •   Google Analytics, KISSmetrics, ChartBeat, CrazyEgg etc...
Thank You!




       Go to CustDev.com

25% Discount Code : LEAN
   hshah@kissmetrics.com

More Related Content

What's hot

Launching a Rocketship Off Someone Else's Back
Launching a Rocketship Off Someone Else's BackLaunching a Rocketship Off Someone Else's Back
Launching a Rocketship Off Someone Else's Backjoshelman
 
Growth Hacking / Marketing 101: It's about process
Growth Hacking / Marketing 101: It's about processGrowth Hacking / Marketing 101: It's about process
Growth Hacking / Marketing 101: It's about processRuben Hamilius
 
Dropbox Startuplessonslearned 100423230315 Phpapp02
Dropbox Startuplessonslearned 100423230315 Phpapp02Dropbox Startuplessonslearned 100423230315 Phpapp02
Dropbox Startuplessonslearned 100423230315 Phpapp02Nateal33t
 
Lean Analytics @ MicroConf
Lean Analytics @ MicroConfLean Analytics @ MicroConf
Lean Analytics @ MicroConfLean Analytics
 
The 1 Week Minimum Viable Product (MVP)
The 1 Week Minimum Viable Product (MVP)The 1 Week Minimum Viable Product (MVP)
The 1 Week Minimum Viable Product (MVP)Alexis Roqué
 
WebSummit 2018 - 9 Secrets for Startup Success
WebSummit 2018 - 9 Secrets for Startup SuccessWebSummit 2018 - 9 Secrets for Startup Success
WebSummit 2018 - 9 Secrets for Startup SuccessDavid Skok
 
Zero to 100 - Part 2: Building a Repeatable, Scalable Growth Process
Zero to 100 - Part 2: Building a Repeatable, Scalable Growth ProcessZero to 100 - Part 2: Building a Repeatable, Scalable Growth Process
Zero to 100 - Part 2: Building a Repeatable, Scalable Growth ProcessDavid Skok
 
Zero to 100 - Part 1: Intro + First Section
Zero to 100 - Part 1: Intro + First SectionZero to 100 - Part 1: Intro + First Section
Zero to 100 - Part 1: Intro + First SectionDavid Skok
 
Lean Startup Introduction - EFYI'16 - Slides
Lean Startup Introduction - EFYI'16 - SlidesLean Startup Introduction - EFYI'16 - Slides
Lean Startup Introduction - EFYI'16 - SlidesGregory Prokopski
 
Lean startup circle Boston - April 28, 2011
Lean startup circle Boston  - April 28, 2011Lean startup circle Boston  - April 28, 2011
Lean startup circle Boston - April 28, 2011Elizabeth Yin
 
Customer Acquisition & Monetization - Keys to your Business Model
Customer Acquisition & Monetization -  Keys to your Business ModelCustomer Acquisition & Monetization -  Keys to your Business Model
Customer Acquisition & Monetization - Keys to your Business ModelDavid Skok
 
Zero to 100 - Part 6: Experiences putting Theory into Practice
Zero to 100 - Part 6: Experiences putting Theory into PracticeZero to 100 - Part 6: Experiences putting Theory into Practice
Zero to 100 - Part 6: Experiences putting Theory into PracticeDavid Skok
 
Product Market Fit
Product Market FitProduct Market Fit
Product Market FitYenwen Feng
 
12 Key Levers of SaaS Success
12 Key Levers of SaaS Success12 Key Levers of SaaS Success
12 Key Levers of SaaS SuccessDavid Skok
 
Minimum Viable Product - theory and workshop
Minimum Viable Product - theory and workshopMinimum Viable Product - theory and workshop
Minimum Viable Product - theory and workshopTilen Travnik
 
Getting to Minimum Viable Product (MVP)
Getting to Minimum Viable Product (MVP)Getting to Minimum Viable Product (MVP)
Getting to Minimum Viable Product (MVP)swong02
 
Think Like A Growth Hacker
Think Like A Growth HackerThink Like A Growth Hacker
Think Like A Growth HackerTim Homuth
 
How to Pitch a VC Dave McClure
How to Pitch a VC Dave McClureHow to Pitch a VC Dave McClure
How to Pitch a VC Dave McClureDealmaker Media
 

What's hot (20)

Launching a Rocketship Off Someone Else's Back
Launching a Rocketship Off Someone Else's BackLaunching a Rocketship Off Someone Else's Back
Launching a Rocketship Off Someone Else's Back
 
Growth Hacking / Marketing 101: It's about process
Growth Hacking / Marketing 101: It's about processGrowth Hacking / Marketing 101: It's about process
Growth Hacking / Marketing 101: It's about process
 
Dropbox Startuplessonslearned 100423230315 Phpapp02
Dropbox Startuplessonslearned 100423230315 Phpapp02Dropbox Startuplessonslearned 100423230315 Phpapp02
Dropbox Startuplessonslearned 100423230315 Phpapp02
 
Lean Analytics @ MicroConf
Lean Analytics @ MicroConfLean Analytics @ MicroConf
Lean Analytics @ MicroConf
 
The 1 Week Minimum Viable Product (MVP)
The 1 Week Minimum Viable Product (MVP)The 1 Week Minimum Viable Product (MVP)
The 1 Week Minimum Viable Product (MVP)
 
WebSummit 2018 - 9 Secrets for Startup Success
WebSummit 2018 - 9 Secrets for Startup SuccessWebSummit 2018 - 9 Secrets for Startup Success
WebSummit 2018 - 9 Secrets for Startup Success
 
Zero to 100 - Part 2: Building a Repeatable, Scalable Growth Process
Zero to 100 - Part 2: Building a Repeatable, Scalable Growth ProcessZero to 100 - Part 2: Building a Repeatable, Scalable Growth Process
Zero to 100 - Part 2: Building a Repeatable, Scalable Growth Process
 
Zero to 100 - Part 1: Intro + First Section
Zero to 100 - Part 1: Intro + First SectionZero to 100 - Part 1: Intro + First Section
Zero to 100 - Part 1: Intro + First Section
 
Lean Startup Introduction - EFYI'16 - Slides
Lean Startup Introduction - EFYI'16 - SlidesLean Startup Introduction - EFYI'16 - Slides
Lean Startup Introduction - EFYI'16 - Slides
 
Lean startup circle Boston - April 28, 2011
Lean startup circle Boston  - April 28, 2011Lean startup circle Boston  - April 28, 2011
Lean startup circle Boston - April 28, 2011
 
Customer Acquisition & Monetization - Keys to your Business Model
Customer Acquisition & Monetization -  Keys to your Business ModelCustomer Acquisition & Monetization -  Keys to your Business Model
Customer Acquisition & Monetization - Keys to your Business Model
 
Zero to 100 - Part 6: Experiences putting Theory into Practice
Zero to 100 - Part 6: Experiences putting Theory into PracticeZero to 100 - Part 6: Experiences putting Theory into Practice
Zero to 100 - Part 6: Experiences putting Theory into Practice
 
Product Market Fit
Product Market FitProduct Market Fit
Product Market Fit
 
Minimum viable product
Minimum viable productMinimum viable product
Minimum viable product
 
Testing Your MVP
Testing Your MVPTesting Your MVP
Testing Your MVP
 
12 Key Levers of SaaS Success
12 Key Levers of SaaS Success12 Key Levers of SaaS Success
12 Key Levers of SaaS Success
 
Minimum Viable Product - theory and workshop
Minimum Viable Product - theory and workshopMinimum Viable Product - theory and workshop
Minimum Viable Product - theory and workshop
 
Getting to Minimum Viable Product (MVP)
Getting to Minimum Viable Product (MVP)Getting to Minimum Viable Product (MVP)
Getting to Minimum Viable Product (MVP)
 
Think Like A Growth Hacker
Think Like A Growth HackerThink Like A Growth Hacker
Think Like A Growth Hacker
 
How to Pitch a VC Dave McClure
How to Pitch a VC Dave McClureHow to Pitch a VC Dave McClure
How to Pitch a VC Dave McClure
 

Viewers also liked

Hiten Shah the lean-startup-sxsw
Hiten Shah the lean-startup-sxswHiten Shah the lean-startup-sxsw
Hiten Shah the lean-startup-sxswEric Ries
 
Startup Content Marketing - Distilled Meetup
Startup Content Marketing - Distilled MeetupStartup Content Marketing - Distilled Meetup
Startup Content Marketing - Distilled MeetupJohn Doherty
 
The Biggest Growth Opportunity is Right Under Your Nose
The Biggest Growth Opportunity is Right Under Your NoseThe Biggest Growth Opportunity is Right Under Your Nose
The Biggest Growth Opportunity is Right Under Your NoseSean Ellis
 
Lean Validation: 10 Ways to Quickly Test Your Startup Idea
Lean Validation: 10 Ways to Quickly Test Your Startup IdeaLean Validation: 10 Ways to Quickly Test Your Startup Idea
Lean Validation: 10 Ways to Quickly Test Your Startup IdeaProductPlan
 
SEO for Startup Founders - Foundercon - Slideshare Edition
SEO for Startup Founders - Foundercon - Slideshare EditionSEO for Startup Founders - Foundercon - Slideshare Edition
SEO for Startup Founders - Foundercon - Slideshare EditionJohn Doherty
 
Facebook Social Games
Facebook Social GamesFacebook Social Games
Facebook Social GamesHiten Shah
 
Marketing to Developers
Marketing to DevelopersMarketing to Developers
Marketing to DevelopersKevin Chau
 
Growth Hacking Session III @ Panteion AD&PR Lab
Growth Hacking Session III @ Panteion AD&PR LabGrowth Hacking Session III @ Panteion AD&PR Lab
Growth Hacking Session III @ Panteion AD&PR LabGrowthRocks
 
Customer Development - Identifying and Testing Startup Hypotheses
Customer Development - Identifying and Testing Startup HypothesesCustomer Development - Identifying and Testing Startup Hypotheses
Customer Development - Identifying and Testing Startup HypothesesHenrik Berglund
 
Make Better Decisions!
Make Better Decisions!Make Better Decisions!
Make Better Decisions!Hiten Shah
 
Validating business ideas quickly with Lean - Tadas Labudis
Validating business ideas quickly with Lean - Tadas LabudisValidating business ideas quickly with Lean - Tadas Labudis
Validating business ideas quickly with Lean - Tadas LabudisTadas Labudis
 
61 Tips For Increasing Engagement On Your Website
61 Tips For Increasing Engagement On Your Website61 Tips For Increasing Engagement On Your Website
61 Tips For Increasing Engagement On Your WebsiteCaptain Up
 
Lean startup presentation
Lean startup presentationLean startup presentation
Lean startup presentationTama Roesli
 
Crash Course: Growth Hacking Your Customer Acquisition
Crash Course: Growth Hacking Your Customer AcquisitionCrash Course: Growth Hacking Your Customer Acquisition
Crash Course: Growth Hacking Your Customer AcquisitionGrowth Hacking Asia
 
Grow Hack Athens Pt.2: Growth Hacking For Mobile Apps
Grow Hack Athens Pt.2: Growth Hacking For Mobile AppsGrow Hack Athens Pt.2: Growth Hacking For Mobile Apps
Grow Hack Athens Pt.2: Growth Hacking For Mobile AppsGrowthRocks
 
Growth Hacking and Full Stack Marketing For Startups
Growth Hacking and Full Stack Marketing For StartupsGrowth Hacking and Full Stack Marketing For Startups
Growth Hacking and Full Stack Marketing For StartupsCasey Armstrong
 
How Did BuzzFeed Harvest One Million Email Subscribers?
How Did BuzzFeed Harvest One Million Email Subscribers?How Did BuzzFeed Harvest One Million Email Subscribers?
How Did BuzzFeed Harvest One Million Email Subscribers?Wildcard Digital Inc
 
Grow Hack Athens Pt.1: Growth Hacking For Web Apps
Grow Hack Athens Pt.1: Growth Hacking For Web AppsGrow Hack Athens Pt.1: Growth Hacking For Web Apps
Grow Hack Athens Pt.1: Growth Hacking For Web AppsGrowthRocks
 
Turning Products into Companies
Turning Products into CompaniesTurning Products into Companies
Turning Products into CompaniesMichael Skok
 

Viewers also liked (20)

Hiten Shah the lean-startup-sxsw
Hiten Shah the lean-startup-sxswHiten Shah the lean-startup-sxsw
Hiten Shah the lean-startup-sxsw
 
Startup Content Marketing - Distilled Meetup
Startup Content Marketing - Distilled MeetupStartup Content Marketing - Distilled Meetup
Startup Content Marketing - Distilled Meetup
 
The Biggest Growth Opportunity is Right Under Your Nose
The Biggest Growth Opportunity is Right Under Your NoseThe Biggest Growth Opportunity is Right Under Your Nose
The Biggest Growth Opportunity is Right Under Your Nose
 
Lean Validation: 10 Ways to Quickly Test Your Startup Idea
Lean Validation: 10 Ways to Quickly Test Your Startup IdeaLean Validation: 10 Ways to Quickly Test Your Startup Idea
Lean Validation: 10 Ways to Quickly Test Your Startup Idea
 
SEO for Startup Founders - Foundercon - Slideshare Edition
SEO for Startup Founders - Foundercon - Slideshare EditionSEO for Startup Founders - Foundercon - Slideshare Edition
SEO for Startup Founders - Foundercon - Slideshare Edition
 
Facebook Social Games
Facebook Social GamesFacebook Social Games
Facebook Social Games
 
Marketing to Developers
Marketing to DevelopersMarketing to Developers
Marketing to Developers
 
Growth Hacking Session III @ Panteion AD&PR Lab
Growth Hacking Session III @ Panteion AD&PR LabGrowth Hacking Session III @ Panteion AD&PR Lab
Growth Hacking Session III @ Panteion AD&PR Lab
 
Customer Development - Identifying and Testing Startup Hypotheses
Customer Development - Identifying and Testing Startup HypothesesCustomer Development - Identifying and Testing Startup Hypotheses
Customer Development - Identifying and Testing Startup Hypotheses
 
Make Better Decisions!
Make Better Decisions!Make Better Decisions!
Make Better Decisions!
 
Validating business ideas quickly with Lean - Tadas Labudis
Validating business ideas quickly with Lean - Tadas LabudisValidating business ideas quickly with Lean - Tadas Labudis
Validating business ideas quickly with Lean - Tadas Labudis
 
61 Tips For Increasing Engagement On Your Website
61 Tips For Increasing Engagement On Your Website61 Tips For Increasing Engagement On Your Website
61 Tips For Increasing Engagement On Your Website
 
Lean startup presentation
Lean startup presentationLean startup presentation
Lean startup presentation
 
Crash Course: Growth Hacking Your Customer Acquisition
Crash Course: Growth Hacking Your Customer AcquisitionCrash Course: Growth Hacking Your Customer Acquisition
Crash Course: Growth Hacking Your Customer Acquisition
 
Grow Hack Athens Pt.2: Growth Hacking For Mobile Apps
Grow Hack Athens Pt.2: Growth Hacking For Mobile AppsGrow Hack Athens Pt.2: Growth Hacking For Mobile Apps
Grow Hack Athens Pt.2: Growth Hacking For Mobile Apps
 
MVP Hacks
MVP HacksMVP Hacks
MVP Hacks
 
Growth Hacking and Full Stack Marketing For Startups
Growth Hacking and Full Stack Marketing For StartupsGrowth Hacking and Full Stack Marketing For Startups
Growth Hacking and Full Stack Marketing For Startups
 
How Did BuzzFeed Harvest One Million Email Subscribers?
How Did BuzzFeed Harvest One Million Email Subscribers?How Did BuzzFeed Harvest One Million Email Subscribers?
How Did BuzzFeed Harvest One Million Email Subscribers?
 
Grow Hack Athens Pt.1: Growth Hacking For Web Apps
Grow Hack Athens Pt.1: Growth Hacking For Web AppsGrow Hack Athens Pt.1: Growth Hacking For Web Apps
Grow Hack Athens Pt.1: Growth Hacking For Web Apps
 
Turning Products into Companies
Turning Products into CompaniesTurning Products into Companies
Turning Products into Companies
 

Similar to Product Ideation and Customer Development

Acquisition Marketing for Startups
Acquisition Marketing for StartupsAcquisition Marketing for Startups
Acquisition Marketing for StartupsShane Bliemaster
 
Driving Lean Innovation on Agile Teams
Driving Lean Innovation on Agile TeamsDriving Lean Innovation on Agile Teams
Driving Lean Innovation on Agile TeamsLitheSpeed
 
Lean Startup - Marcus Whitney
Lean Startup - Marcus WhitneyLean Startup - Marcus Whitney
Lean Startup - Marcus WhitneyNathan King
 
Growth Hacking Workshop: AAU
Growth Hacking Workshop: AAUGrowth Hacking Workshop: AAU
Growth Hacking Workshop: AAUMark Andersen
 
Presentation to the New Frontiers Entrepreneurs - Nov 2015
Presentation to the New Frontiers Entrepreneurs - Nov 2015Presentation to the New Frontiers Entrepreneurs - Nov 2015
Presentation to the New Frontiers Entrepreneurs - Nov 2015Raomal Perera
 
Startup University - 3. Starting Up
Startup University - 3. Starting UpStartup University - 3. Starting Up
Startup University - 3. Starting UpStartup University
 
Metrics for Startup Success and Failure
Metrics for Startup Success and FailureMetrics for Startup Success and Failure
Metrics for Startup Success and FailureHiten Shah
 
The Art and Science of Selling and Growth Hacking
The Art and Science of Selling and  Growth HackingThe Art and Science of Selling and  Growth Hacking
The Art and Science of Selling and Growth HackingDaniele Fiandaca
 
Customer Development Mythology by Steve Blank
Customer Development  Mythology by Steve BlankCustomer Development  Mythology by Steve Blank
Customer Development Mythology by Steve Blankjstanto
 
Cracking the Customer Acquisition Nut
Cracking the Customer Acquisition NutCracking the Customer Acquisition Nut
Cracking the Customer Acquisition NutPascal Rettig
 
Customer Development for Startups
Customer Development for StartupsCustomer Development for Startups
Customer Development for StartupsGVA
 
An Intro to Lean Startup
An Intro to Lean StartupAn Intro to Lean Startup
An Intro to Lean StartupRyan Hoover
 
Building 500 Startups: #500STRONG
Building 500 Startups: #500STRONGBuilding 500 Startups: #500STRONG
Building 500 Startups: #500STRONGDave McClure
 
Open Coffee Patras XVII - Growthrocks
Open Coffee Patras XVII - GrowthrocksOpen Coffee Patras XVII - Growthrocks
Open Coffee Patras XVII - GrowthrocksInterMediaKT
 

Similar to Product Ideation and Customer Development (20)

Acquisition Marketing for Startups
Acquisition Marketing for StartupsAcquisition Marketing for Startups
Acquisition Marketing for Startups
 
Get going - Boston
Get going - BostonGet going - Boston
Get going - Boston
 
Energize 2013 slides
Energize 2013 slidesEnergize 2013 slides
Energize 2013 slides
 
Mc4 e growth_hacking_2hr_gsew_MVPDraft1
Mc4 e growth_hacking_2hr_gsew_MVPDraft1Mc4 e growth_hacking_2hr_gsew_MVPDraft1
Mc4 e growth_hacking_2hr_gsew_MVPDraft1
 
Driving Lean Innovation on Agile Teams
Driving Lean Innovation on Agile TeamsDriving Lean Innovation on Agile Teams
Driving Lean Innovation on Agile Teams
 
The Startup Lifecycle (Presented by CEI and friends)
The Startup Lifecycle (Presented by CEI and friends)The Startup Lifecycle (Presented by CEI and friends)
The Startup Lifecycle (Presented by CEI and friends)
 
Lean Startup - Marcus Whitney
Lean Startup - Marcus WhitneyLean Startup - Marcus Whitney
Lean Startup - Marcus Whitney
 
Growth Hacking Workshop: AAU
Growth Hacking Workshop: AAUGrowth Hacking Workshop: AAU
Growth Hacking Workshop: AAU
 
Presentation to the New Frontiers Entrepreneurs - Nov 2015
Presentation to the New Frontiers Entrepreneurs - Nov 2015Presentation to the New Frontiers Entrepreneurs - Nov 2015
Presentation to the New Frontiers Entrepreneurs - Nov 2015
 
Startup University - 3. Starting Up
Startup University - 3. Starting UpStartup University - 3. Starting Up
Startup University - 3. Starting Up
 
Metrics for Startup Success and Failure
Metrics for Startup Success and FailureMetrics for Startup Success and Failure
Metrics for Startup Success and Failure
 
The Art and Science of Selling and Growth Hacking
The Art and Science of Selling and  Growth HackingThe Art and Science of Selling and  Growth Hacking
The Art and Science of Selling and Growth Hacking
 
Customer Development Mythology by Steve Blank
Customer Development  Mythology by Steve BlankCustomer Development  Mythology by Steve Blank
Customer Development Mythology by Steve Blank
 
Cracking the Customer Acquisition Nut
Cracking the Customer Acquisition NutCracking the Customer Acquisition Nut
Cracking the Customer Acquisition Nut
 
Customer Development for Startups
Customer Development for StartupsCustomer Development for Startups
Customer Development for Startups
 
Angel cube week1
Angel cube week1Angel cube week1
Angel cube week1
 
AngelCube Week 1
AngelCube Week 1AngelCube Week 1
AngelCube Week 1
 
An Intro to Lean Startup
An Intro to Lean StartupAn Intro to Lean Startup
An Intro to Lean Startup
 
Building 500 Startups: #500STRONG
Building 500 Startups: #500STRONGBuilding 500 Startups: #500STRONG
Building 500 Startups: #500STRONG
 
Open Coffee Patras XVII - Growthrocks
Open Coffee Patras XVII - GrowthrocksOpen Coffee Patras XVII - Growthrocks
Open Coffee Patras XVII - Growthrocks
 

Recently uploaded

Training state-of-the-art general text embedding
Training state-of-the-art general text embeddingTraining state-of-the-art general text embedding
Training state-of-the-art general text embeddingZilliz
 
Developer Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLDeveloper Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLScyllaDB
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsPixlogix Infotech
 
DevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache MavenDevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache MavenHervé Boutemy
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .Alan Dix
 
What's New in Teams Calling, Meetings and Devices March 2024
What's New in Teams Calling, Meetings and Devices March 2024What's New in Teams Calling, Meetings and Devices March 2024
What's New in Teams Calling, Meetings and Devices March 2024Stephanie Beckett
 
A Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptxA Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptxLoriGlavin3
 
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESSALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESmohitsingh558521
 
Digital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptxDigital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptxLoriGlavin3
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxLoriGlavin3
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024Lonnie McRorey
 
Advanced Computer Architecture – An Introduction
Advanced Computer Architecture – An IntroductionAdvanced Computer Architecture – An Introduction
Advanced Computer Architecture – An IntroductionDilum Bandara
 
Sample pptx for embedding into website for demo
Sample pptx for embedding into website for demoSample pptx for embedding into website for demo
Sample pptx for embedding into website for demoHarshalMandlekar2
 
Rise of the Machines: Known As Drones...
Rise of the Machines: Known As Drones...Rise of the Machines: Known As Drones...
Rise of the Machines: Known As Drones...Rick Flair
 
Time Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directionsTime Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directionsNathaniel Shimoni
 
Moving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfMoving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfLoriGlavin3
 
"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr BaganFwdays
 
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024BookNet Canada
 
A Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersA Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersNicole Novielli
 
Unraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfUnraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfAlex Barbosa Coqueiro
 

Recently uploaded (20)

Training state-of-the-art general text embedding
Training state-of-the-art general text embeddingTraining state-of-the-art general text embedding
Training state-of-the-art general text embedding
 
Developer Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLDeveloper Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQL
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and Cons
 
DevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache MavenDevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache Maven
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .
 
What's New in Teams Calling, Meetings and Devices March 2024
What's New in Teams Calling, Meetings and Devices March 2024What's New in Teams Calling, Meetings and Devices March 2024
What's New in Teams Calling, Meetings and Devices March 2024
 
A Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptxA Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptx
 
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESSALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
 
Digital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptxDigital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptx
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024
 
Advanced Computer Architecture – An Introduction
Advanced Computer Architecture – An IntroductionAdvanced Computer Architecture – An Introduction
Advanced Computer Architecture – An Introduction
 
Sample pptx for embedding into website for demo
Sample pptx for embedding into website for demoSample pptx for embedding into website for demo
Sample pptx for embedding into website for demo
 
Rise of the Machines: Known As Drones...
Rise of the Machines: Known As Drones...Rise of the Machines: Known As Drones...
Rise of the Machines: Known As Drones...
 
Time Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directionsTime Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directions
 
Moving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfMoving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdf
 
"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan
 
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
 
A Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersA Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software Developers
 
Unraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfUnraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdf
 

Product Ideation and Customer Development

  • 1. You’ve got an idea. Now what? Product Ideation & Customer Development Hiten Shah Startup Roots - Pier 38, San Francisco, CA • June 30, 2010
  • 2. The Startup Pyramid The Race to the Top Growth Transition to Growth Product / Market Fit Sean Ellis: Startup-Marketing.com
  • 3. Product / Market Fit • Low burn, focused on product, no VPs / sales people • Customer Development (Steve Blank, Four Steps) • Minimum Viable Product (Eric Ries, The Lean Startup) • Pivots (Eric Ries, The Lean Startup) “…the life of any startup can be divided into two parts – before product/market fit and after product/market fit.” Marc Andreesen, Founder of Netscape
  • 4. Customer Development • It’s all about learning and discovery • Outlined by Steve Blank in Four Steps to the Epiphany Customer STOP Customer STOP Customer STOP Scale STOP Discovery Validation Creation Company Pivot
  • 5. Minimum Viable Product • Coined by Eric Ries as part of The Lean Startup • Lean Startups are a series of MVP’s • Each designed to answer a specific question (hypothesis) “ The minimum viable product (MVP) is often an ad on Google. Or a PowerPoint slide. Or a dialog box. Or a landing page. You can often build it in a day or a week.” Nivi, Venture Hacks
  • 6. “ If Apple can launch a smartphone without Find or Cut-and- Paste, what can you cut out of your product requirements?” Lance Glasser, former CTO KLA-Tencor
  • 7. “ The first version of Gmail was literally written in a day” Paul Buchheit, Google / Friendfeed / Facebook
  • 8.
  • 9. My hypothesis is that twitter power users have a problem tweeting interesting things.
  • 10. 4,900+ tweets & 24,000+ followers
  • 11.
  • 12.
  • 13. 1 day 1 developer 7,500 Twitter followers
  • 14. Minimum Viable Product - Landing Pages Landing Page Call to Action Survey
  • 19. I L ve Surveys
  • 20. Market Intelligence What are you up against?
  • 21. Market Intelligence Straight from the horse’s mouth!
  • 22. Idea Validation People will tell you what they want, you just have to ask!
  • 24. Qualifying Leads Use key questions to filter your respondents
  • 25. Lead Generation People want to help you. They really do.
  • 26.
  • 27. 1 week 1 developer Saved 2+ hours per week
  • 29. Tools • Landing Pages • CSS/HTML, Performable, Google Sites, Webs.com, etc... • Survey Creation and Data Collection • Wufoo, SurveyMonkey, FormStack, SurveyGizmo, etc... • Traffic Sources • AdWords, StumbleUpon, Twitter, Craigslist, Forums, etc... • Analytics • Google Analytics, KISSmetrics, ChartBeat, CrazyEgg etc...
  • 30. Thank You! Go to CustDev.com 25% Discount Code : LEAN hshah@kissmetrics.com