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Bringing Entrepreneurship Into
        Big Corporate




          Bryan Guido Hassin
Entrepreneur In Residence,Rice University
                @guido23
This is how people believe
entrepreneurship happens



                                      IPO, retire
                                      • Preceded by
                    Raise huge          hockey stick
                    VC $$$              growth
 Wunderkind         • With detailed
 has divine           business plan
 inspiration
 • Or MBA has
   genius insight
                                                       2
But this is not how
entrepreneurship usually happens
• First time         • < 2% of           • < 1% of
  founders             ventures ever       ventures IPO
  average 40           raise VC $$$
  years old          • < 27% of Inc.
• Ventures             500 ever had
  rapidly evolve       a biz plan         IPO, retire
  from original                           • Preceded by
  vision               Raise huge           hockey stick
                       VC $$$               growth
  Wunderkind           • With detailed
  has divine             business plan
  inspiration
  • Or MBA has
    genius insight
                                                           3
I am a global cleantech entrepreneur /
 professor of entrepreneurship at Rice

• Founded/led four startups
   – Plug-and-play office energy savings

   – Web environmental compliance

   – Digital social business card

   – Mobile/wireless disaster response
• Educated at Rice (computer science) and IMD
  (business)

                                                4
Entrepreneurship Roadmap


 Qualities

   Process

     Best Practices
                           5
Entrepreneurship 101: who/what
are entrepreneurs?




                                 6
Is this an entrepreneur?




                 Mike Yang
         Owner, Fast Food Franchise
                                      7
Is this an entrepreneur?




    Eric Favre       Jean-Paul Gaillard
     Inventor,        Commercializer,
  Nespresso 1976      Nespresso 1988

                                          8
Is this an entrepreneur?




            Jesper Hornberg
          Founder, GIVEWATTS

                               9
Is this an entrepreneur?




               Dan Ecklund
        Perpetrator, Stem Cell Fraud

                                       10
Entrepreneurship 101: What are
entrepreneurs like (and why)?




                                 11
Average first time entrepreneur:
                               40 years
                                 old




      Bachelor’s
                                                         Married
       degree




                   Middle                       Has
                   class                      children


                                                                   12
                   Source: http://www.entrepreneur.com
Mythbusters: entrepreneurs don’t
work for themselves



     Investors    Clients    Regulators




                 Employees

                                          13
Mythbusters: entrepreneurs earn
less than corporate peers




                                  14
Mythbusters: entrepreneurs are
more risk averse than average




                                 15
Entrepreneurship is…

• A mindset
  – Seeking solutions to problems
  – Aligning resources to sustain solutions
  – Creating value




                                              16
There are 5 canonical venture
types

•   Small business (feed the family)
•   Large business sustaining innovation
•   Large business disruptive innovation
•   Social enterprise
•   Scalable startup               Our Focus



                                                   17
              Source: Four Steps to the Epiphany
Entrepreneurship Roadmap


 Qualities

   Process

     Best Practices
                           18
A startup is…

  ―a temporary organization used to search for a
repeatable and scalable business model” – Steve
                     Blank


     Large Companies    Ventures Search for
     Execute Known      Unknown Business
     Business Models    Models



                                              19
Startups are not small versions of
large businesses




   Large Companies   Ventures Search for
   Execute Known     Unknown Business
   Business Models   Models



                                           20
What does this entrepreneurial
search process look like?
A business model starts with
hypotheses


                         Guess
Guess    Guess
                                  Guess

                 Guess
         Guess           Guess



        Guess             Guess
Hypotheses become facts through rapid
iterations of customer development




 Customer            Customer                  Customer    Company
 Discovery           Validation                Creation    Building



             Pivot




                                                                  23
                      Source: Four Steps to the Epiphany
Get out of the building and test
hypotheses with real clients

     Customer     Customer                Customer    Company
     Discovery    Validation              Creation     Building




 •   Stop selling, start listening
 •   Test your hypotheses
 •   Continuous Discovery
 •   Done by founders
                                                                  24
                 Source: Four Steps to the Epiphany
When hypotheses are not verified
by customers, pivot




  • The heart of Customer Development
  • Iteration without crisis
  • Fast, agile and opportunistic
                                                     25
                Source: Four Steps to the Epiphany
Goal to exit Customer Validation:
the MVP




  •MVP: The Minimum Viable Product
  •Smallest feature set that gets you the most …
        orders, learning, feedback, failure…

                                                     26
                Source: Four Steps to the Epiphany
Sounds easy – yet so many
entrepreneurs still fail




New research on consistently successful entrepreneurs
Entrepreneurship Roadmap


 Qualities

   Process

     Best Practices
                           28
Expert entrepreneurs start with
 means and create opportunities

                                                      New
                                                      End
        Means                                          1
          2
Means           Means
  1               3
                                                     Starting
                                                     Means
        Fixed
         End                               New
                                           End
                                                                New
                                                                End
                                            2                    3




                                                                 29
                Source: Effectual Entrepreneurship
Expert entrepreneurs expand their
  means with partnerships
                                      New
                                      End
                                       3

           Original                                           Original
            End                                                End
              1                                                  4




            My                                                 Your
           Means                                              Means
Original              Original                   Original                Original
 End                   End                        End                     End
   2                     3                          5                       6



                                                                            30
                         Source: Effectual Entrepreneurship
Expert entrepreneurs embrace
failure and leverage surprise




                                               31
          Source: Effectual Entrepreneurship
Expert entrepreneurs set
      affordable loss and control returns
                       Entrepreneurs                                                   Bankers                                Step 1
                                                                                                                              Pick a target return

                       Risk                                                            Risk
                                                     Step 2
               High                                  Push creatively            High
                                                     to increase return

Step 1                                                                                                                                   Step 2
Pick a comfortable                                                                                                                       Try to reduce risk
level of risk                                                                                                                            through insurance, etc.




                 Low                                                            Low
                                                                       Return                                                       Return
                       Low                                High                         Low                        High

                       For a given level of risk, entrepreneurs feel                   For a given level of return, bankers feel
                       they                                                            they can
                       can expand the problem space and                                reduce the problem space and decrease
                       increase returns                                                risk.




                                                                                                                                                        32
                                                          Source: Effectual Entrepreneurship
Expert entrepreneurs control the
unpredictable future


Biz Plan




                                                Entrepreneurship




                                                            33
           Source: Effectual Entrepreneurship
Effectual principles can be
illustrated with jars of marbles
     You win the game by selecting a red marble




                                              ?




1: Predictable         2: Risky          3: Unknowable

            Entrepreneurship is like Jar 3
Expert entrepreneurs add as
 many red marbles as they can
     You win the game by selecting a red marble




                   3: Unknowable


And they make friends who have more red marbles to add
Or else they create a new game
where blue marbles win
  You win the game by selecting a blue marble




                 3: Unknowable


  If they and their friends only have blue marbles
Innovation happens throughout
the business system
1. Business model                                  5. Product performance
   how the enterprise makes money                     basic features, performance and functionality

            2. Networking                                         6. Product system
               enterprise’s structure/                               extended system that surrounds an offering
               value chain
                                                                            7. Service
                                                                               how you service your customers


 Finance                    Process.                Offering                             Delivery
 Business     Networking    Enabling     Core       Product       Product    Service     Channel    Brand     Customer
 model                      process      process    performance   system                                      experience



                                                                       8. Channel
                                                                          how you connect your offerings
3. Enabling process                                                       to your customers
   Enabling new connections,
   interactions, and transactions
                                                                                       9. Brand
                                                                                          how you express your offering’s
                 4. Core process                                                          benefit to customers
                    proprietary processes that add value
                                                                        10. Customer experience
                                                                            The overall experience for
                                                                            customers

                                                                                            Source: Doblin Group           37
Startups tend to focus on product
     opportunities
     Finance                 Process.             Offering                          Delivery
     Business   Networking   Enabling   Core      Product       Product   Service   Channel   Brand      Customer
     model                   process    process   performance   system                                   experience




     Volume of innovation efforts
Hi   Last 10 years




Lo

                                                                                       Source: Doblin Group           38
But the best opportunities are
     often elsewhere
     Finance                 Process.             Offering                          Delivery
     Business   Networking   Enabling   Core      Product       Product   Service   Channel   Brand      Customer
     model                   process    process   performance   system                                   experience




     Cumulative value creation—
Hi   Last 10 years




Lo

                                                                                       Source: Doblin Group           39
The innovation ―piano:‖ the best
opportunities are ―chords‖
1. Business model                                  5. Product performance
   how the enterprise makes money                     basic features, performance and functionality

            2. Networking                                         6. Product system
               enterprise’s structure/                               extended system that surrounds an offering
               value chain
                                                                            7. Service
                                                                               how you service your customers


 Finance                    Process.                Offering                             Delivery
 Business     Networking    Enabling     Core       Product       Product    Service     Channel    Brand     Customer
 model                      process      process    performance   system                                      experience



                                                                       8. Channel
                                                                          how you connect your offerings
3. Enabling process                                                       to your customers
   Enabling new connections,
   interactions, and transactions
                                                                                       9. Brand
                                                                                          how you express your offering’s
                 4. Core process                                                          benefit to customers
                    proprietary processes that add value
                                                                        10. Customer experience
                                                                            The overall experience for
                                                                            customers

                                                                                            Source: Doblin Group           40
Example: Apple’s iPod/iTunes ―chords‖
have captured huge opportunity




Finance                 Process.             Offering                          Delivery
Business   Networking   Enabling   Core      Product       Product   Service   Channel   Brand   Customer
model                   process    process   performance   system                                experience




                                                                                                              41
Bringing Entrepreneurship Into
        Big Corporate




          Bryan Guido Hassin
Entrepreneur In Residence,Rice University
                @guido23
Discussion: How can these
techniques be used in large orgs?

                            Circuit
  Nestle       Sony
                             City


  Nespresso   Playstation   CarMax

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Entrepreneurship for Big Corporate

  • 1. Bringing Entrepreneurship Into Big Corporate Bryan Guido Hassin Entrepreneur In Residence,Rice University @guido23
  • 2. This is how people believe entrepreneurship happens IPO, retire • Preceded by Raise huge hockey stick VC $$$ growth Wunderkind • With detailed has divine business plan inspiration • Or MBA has genius insight 2
  • 3. But this is not how entrepreneurship usually happens • First time • < 2% of • < 1% of founders ventures ever ventures IPO average 40 raise VC $$$ years old • < 27% of Inc. • Ventures 500 ever had rapidly evolve a biz plan IPO, retire from original • Preceded by vision Raise huge hockey stick VC $$$ growth Wunderkind • With detailed has divine business plan inspiration • Or MBA has genius insight 3
  • 4. I am a global cleantech entrepreneur / professor of entrepreneurship at Rice • Founded/led four startups – Plug-and-play office energy savings – Web environmental compliance – Digital social business card – Mobile/wireless disaster response • Educated at Rice (computer science) and IMD (business) 4
  • 5. Entrepreneurship Roadmap Qualities Process Best Practices 5
  • 7. Is this an entrepreneur? Mike Yang Owner, Fast Food Franchise 7
  • 8. Is this an entrepreneur? Eric Favre Jean-Paul Gaillard Inventor, Commercializer, Nespresso 1976 Nespresso 1988 8
  • 9. Is this an entrepreneur? Jesper Hornberg Founder, GIVEWATTS 9
  • 10. Is this an entrepreneur? Dan Ecklund Perpetrator, Stem Cell Fraud 10
  • 11. Entrepreneurship 101: What are entrepreneurs like (and why)? 11
  • 12. Average first time entrepreneur: 40 years old Bachelor’s Married degree Middle Has class children 12 Source: http://www.entrepreneur.com
  • 13. Mythbusters: entrepreneurs don’t work for themselves Investors Clients Regulators Employees 13
  • 14. Mythbusters: entrepreneurs earn less than corporate peers 14
  • 15. Mythbusters: entrepreneurs are more risk averse than average 15
  • 16. Entrepreneurship is… • A mindset – Seeking solutions to problems – Aligning resources to sustain solutions – Creating value 16
  • 17. There are 5 canonical venture types • Small business (feed the family) • Large business sustaining innovation • Large business disruptive innovation • Social enterprise • Scalable startup Our Focus 17 Source: Four Steps to the Epiphany
  • 18. Entrepreneurship Roadmap Qualities Process Best Practices 18
  • 19. A startup is… ―a temporary organization used to search for a repeatable and scalable business model” – Steve Blank Large Companies Ventures Search for Execute Known Unknown Business Business Models Models 19
  • 20. Startups are not small versions of large businesses Large Companies Ventures Search for Execute Known Unknown Business Business Models Models 20
  • 21. What does this entrepreneurial search process look like?
  • 22. A business model starts with hypotheses Guess Guess Guess Guess Guess Guess Guess Guess Guess
  • 23. Hypotheses become facts through rapid iterations of customer development Customer Customer Customer Company Discovery Validation Creation Building Pivot 23 Source: Four Steps to the Epiphany
  • 24. Get out of the building and test hypotheses with real clients Customer Customer Customer Company Discovery Validation Creation Building • Stop selling, start listening • Test your hypotheses • Continuous Discovery • Done by founders 24 Source: Four Steps to the Epiphany
  • 25. When hypotheses are not verified by customers, pivot • The heart of Customer Development • Iteration without crisis • Fast, agile and opportunistic 25 Source: Four Steps to the Epiphany
  • 26. Goal to exit Customer Validation: the MVP •MVP: The Minimum Viable Product •Smallest feature set that gets you the most … orders, learning, feedback, failure… 26 Source: Four Steps to the Epiphany
  • 27. Sounds easy – yet so many entrepreneurs still fail New research on consistently successful entrepreneurs
  • 28. Entrepreneurship Roadmap Qualities Process Best Practices 28
  • 29. Expert entrepreneurs start with means and create opportunities New End Means 1 2 Means Means 1 3 Starting Means Fixed End New End New End 2 3 29 Source: Effectual Entrepreneurship
  • 30. Expert entrepreneurs expand their means with partnerships New End 3 Original Original End End 1 4 My Your Means Means Original Original Original Original End End End End 2 3 5 6 30 Source: Effectual Entrepreneurship
  • 31. Expert entrepreneurs embrace failure and leverage surprise 31 Source: Effectual Entrepreneurship
  • 32. Expert entrepreneurs set affordable loss and control returns Entrepreneurs Bankers Step 1 Pick a target return Risk Risk Step 2 High Push creatively High to increase return Step 1 Step 2 Pick a comfortable Try to reduce risk level of risk through insurance, etc. Low Low Return Return Low High Low High For a given level of risk, entrepreneurs feel For a given level of return, bankers feel they they can can expand the problem space and reduce the problem space and decrease increase returns risk. 32 Source: Effectual Entrepreneurship
  • 33. Expert entrepreneurs control the unpredictable future Biz Plan Entrepreneurship 33 Source: Effectual Entrepreneurship
  • 34. Effectual principles can be illustrated with jars of marbles You win the game by selecting a red marble ? 1: Predictable 2: Risky 3: Unknowable Entrepreneurship is like Jar 3
  • 35. Expert entrepreneurs add as many red marbles as they can You win the game by selecting a red marble 3: Unknowable And they make friends who have more red marbles to add
  • 36. Or else they create a new game where blue marbles win You win the game by selecting a blue marble 3: Unknowable If they and their friends only have blue marbles
  • 37. Innovation happens throughout the business system 1. Business model 5. Product performance how the enterprise makes money basic features, performance and functionality 2. Networking 6. Product system enterprise’s structure/ extended system that surrounds an offering value chain 7. Service how you service your customers Finance Process. Offering Delivery Business Networking Enabling Core Product Product Service Channel Brand Customer model process process performance system experience 8. Channel how you connect your offerings 3. Enabling process to your customers Enabling new connections, interactions, and transactions 9. Brand how you express your offering’s 4. Core process benefit to customers proprietary processes that add value 10. Customer experience The overall experience for customers Source: Doblin Group 37
  • 38. Startups tend to focus on product opportunities Finance Process. Offering Delivery Business Networking Enabling Core Product Product Service Channel Brand Customer model process process performance system experience Volume of innovation efforts Hi Last 10 years Lo Source: Doblin Group 38
  • 39. But the best opportunities are often elsewhere Finance Process. Offering Delivery Business Networking Enabling Core Product Product Service Channel Brand Customer model process process performance system experience Cumulative value creation— Hi Last 10 years Lo Source: Doblin Group 39
  • 40. The innovation ―piano:‖ the best opportunities are ―chords‖ 1. Business model 5. Product performance how the enterprise makes money basic features, performance and functionality 2. Networking 6. Product system enterprise’s structure/ extended system that surrounds an offering value chain 7. Service how you service your customers Finance Process. Offering Delivery Business Networking Enabling Core Product Product Service Channel Brand Customer model process process performance system experience 8. Channel how you connect your offerings 3. Enabling process to your customers Enabling new connections, interactions, and transactions 9. Brand how you express your offering’s 4. Core process benefit to customers proprietary processes that add value 10. Customer experience The overall experience for customers Source: Doblin Group 40
  • 41. Example: Apple’s iPod/iTunes ―chords‖ have captured huge opportunity Finance Process. Offering Delivery Business Networking Enabling Core Product Product Service Channel Brand Customer model process process performance system experience 41
  • 42. Bringing Entrepreneurship Into Big Corporate Bryan Guido Hassin Entrepreneur In Residence,Rice University @guido23
  • 43. Discussion: How can these techniques be used in large orgs? Circuit Nestle Sony City Nespresso Playstation CarMax