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Forms
What are the
best practices?
How can you
improve today?!
How do
you nail
Forms?
Image Credit: https://www.flickr.
com/photos/russell_darnell/5547532092
Every page in
commerce is
trying to
convert.
+Ido Green
@greenido
ido-green.appspot.com
Forms
in
General
How
Design efficient
form
eCommerce
Autofill rocks!
Next
Gold Elements!
How?!
Take
advantage of
the device
● Use existing data to
pre-populate fields
● Ensure forms are
auto-fillable by
browsers
● Show users how far
along they are
● Don’t break the
“back” button
Provide visual
calendars when
selecting dates
How to
choose
the best
input
type?
HTML5 input types
url emailTel
More types: https://goo.gl/Hg7HOO
Offer suggestions during input with datalist
Live example: https://goo.gl/RdwFhd
<label for="frmFavChocolate">Type of Chocolate</label>
<input type="text" name="fav-choc" id="frmChocolate"
list="chocType">
<datalist id="chocType">
<option value="white">
<option value="milk">
<option value="dark">
</datalist>
(!) The datalist values are provided as suggestions. Users are not restricted to the suggestions provided.
HTML5 input types
url emailTel
More types: https://goo.gl/Hg7HOO
Optimize text
entry
Let the
browser help
you on-board
users
Dropdowns Should be the UI of Last Resort
Luke Wroblewski - http://goo.gl/7ZmQ4J
Better password form fields
More: https://aerotwist.com/blog/better-password-form-fields/
Label and Name Inputs
More: https://goo.gl/TqLAh2
● Use labels on form
inputs, and make them
visible.
● Use placeholders to
provide guidance.
<label for="frmAddressS">Address</label>
<input type="text" name="ship-address"
required id="frmAddressS"
placeholder="123 Any Street"
autocomplete="shipping street-address">
Label and Name Inputs
More: https://goo.gl/TqLAh2
Leverage the browser’s ability to
auto-complete the form
a. Use established name's for
elements
b. Include the
autocomplete attribute.
Provide real-time validation
Leverage the browser's built-in validation attributes like:
● pattern - <input type="text" pattern="^d{5,6}(?:[-s]d{4})?$" ...>
● required - <input type="text" required pattern= "^...$" ...>
● min / max - <input type="number" min="1" max="13" step="0.5" ...>
More: https://goo.gl/f8N29E
Provide real-time validation
● Use JavaScript and the
Constraints Validation API
for complex validation.
● manage focus when
validation fails.
● Autocorrect when you can!
Provide real-time validation
● Show validation errors in
real time: bit.ly/form-
validation
● If the user tries to submit
an invalid form, show all
fields they need to fix.
eCommerce
Google Confidential and Proprietary
86%
spent in apps
14%
spent in the
browser
Smartphone users spend most of their time in apps
Google Confidential and ProprietarySource: Flurry 2014
Google Confidential and Proprietary
94%
of users look to
take commercial
action via the
mobile web
Reach more users looking to spend money
Source: Google/Ipsos 2014 Google Confidential and Proprietary
use
autocomplete
types
30% increase in form fill speed
when using Autofill
(*Chrome usage data)
Optimize for
Autofill
More: https://goo.gl/CGzH9g
4x Increase
in
conversion
66-93% of
Mobile
Commerce
Mobile
Optimized
sites
*Flurry & Business Insider *Forbes - goo.gl/pIbSlz
Forms are the ‘gatekeeper’ for anything (=signup, payment, information etc’)
The Future?!
Web
Components
Web Components - Save you leg work!
● Custom elements can bake in best practices, cutting down
on boilerplate and missed opportunities
● Polymer has built a dedicated set of ECommerce
elements, a.k.a. “Gold Elements” which you can use in
any application
● Live Example
github.com/notwaldorf/polymer-gold-elements-demo
<gold-cc-input name=”cc”></gold-cc-input>
<label for="frmCCNum">Card Number</label>
<input name="cc" id="frmCCNum"
autocomplete="cc-number">
Functionally
equivalent
<gold-cc-input name=”cc” error-message=”Try again” auto-validate></gold-cc-input>
● Built-in support for auto-fill
● Auto-validation attributes
● Display card types
● Custom error messages
Resources
25 Principles
goo.gl/5MbvDK
Resources
bit.ly/pagespeedinsights
bit.ly/mobilefriendlytest
developers.google.com/web/
Ido Green
@greenido
+GreenIdo
ido-green.appspot.com
Thank
you!

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