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Similar to Blackboard "Collaborate: A Room with a View" presentation from April 2014 @ #BbTLC2014
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Blackboard "Collaborate: A Room with a View" presentation from April 2014 @ #BbTLC2014
- 1. “Collaborate: A Room with a View” Gillian Fielding Digital Skills Manager University of Salford T: g_fielding Slides are on SlideShare
- 2. ABOUT ME Gillian Fielding Digital Skills Manager University of Salford g.d.fielding@salford.ac.uk g_fielding I have used Blackboard for 16 years (since 1998 when it was free!). I can…….
- 7. SALFORD Kings Arms Pub World’s 1st free public library BBC Media City Emmeline Pankhurst LS Lowry Walter Greenwood Peter Hook Paul Scholes Sir Peter Maxwell Davies 1st gas lit street James Prescott Joule Marx & Engels Albert Finney
- 8. ABOUT US (UOS) • 20000 students, 2000 staff, 250 academic programmes • Human Resources DepartmentHuman Resource DevelopmentAcademic DevelopmentDigital Skills Team • 5 x Digital Skills trainers including 1 student intern • 2 x Academic Developer • 2 x Learning Technologists • 1 x Learning Systems Technology Manager • 1 x Head of Academic Development
- 9. WHAT WE ARE GOING TO LEARN TODAY? 1. How Salford is strategically embedding Collaborate use across the University. 2. How staff are using Collaborate for different purposes, e.g. marketing, support, teaching and learning, flipping classrooms, blended learning, research, meetings, etc. 3. Some of the benefits and drawbacks. 4. With hints and tips along the way.
- 10. OUR CHALLENGE To get more out of Collaborate across the University. After all we have it, pay a substantial license fee for it, let’s get more out of it.
- 11. OUR SOLUTION Give an overview of the pieces, processes and/or steps involved in your solution.
- 12. OUR STRATEGY - 1 • No formal (Collaborate) strategy • Official launch - Summer School 2013 • Target 1 School and 1 Professional Service to embed fully. The School of Built Environment and the Library • (Vice Chancellor webinars) • (“Strategic opportunities” or piggy-backing on someone else’s work) • One step at a time (before the mountain)
- 13. OUR STRATEGY - 2 • Target 1 School and 1 Professional Service to embed fully. • The School of Built Environment • The Library
- 14. OUR STRATEGY - 3 Vice Chancellor webinars Topics The University’s strategic plan – 26 attendees Post Graduate Support - tba Benefits: 1. First time use for some staff, 2. First time for Internal Comm’s Dept 3. First time for me - ….
- 16. OUR STRATEGY - 4 • “Strategic opportunities” or piggy-backing on someone else’s work 1. Finance Policy and procedures 2. Personal tutoring 3. Staff Development activities
- 17. OUR STRATEGY - 5 One step at a time Softly, softly Don’t scare staff away Build to up that mountain
- 18. HERE’S HOW WE ARE USING COLLABORATE - 1 Name: Helen Parker Role: Skills and Recognition Manager in Student Life Uses: Flipped classroom on Critical Analysis, Planning your Assignment and Academic Writing Skills for UG and PG students Benefits: Available 24/7, Empowers students
- 19. HERE’S HOW WE ARE USING COLLABORATE - 2 Bringing the virtual lecturer and virtual participants to the physical participants together.
- 20. HERE’S HOW WE ARE USING COLLABORATE - 2
- 22. HERE’S HOW WE ARE USING COLLABORATE - 3 Name: Gillian Fielding Role: Lecturer on the PGCAP FDOL module Uses: “DL”, bringing students virtually into the physical class, Benefits: Practice what we preach, inclusive, taught from anywhere, learn from anywhere, flexible, recorded, edgy! Flexible Distance online
- 24. HERE’S HOW WE ARE USING COLLABORATE - 4 Used short videos + Blackboard tests Step towards a flipped classroom model Benefits: (More at http://youtu.be/frJZRajEo_A) Year No. of students over 70% 2013 Over 78% 2014 Over 90% Avg mark Over 70% 2013 57% 64% 2014 22% 42% Huw Morgan, TEL Champion PhD student
- 26. The student voice from Megan.. “I wish everything was flipped.” “Lecture time can be a lot more productive.” Benefits: • Grades rose • Understood, liked workings out • Confidence increased
- 27. HERE’S HOW WE ARE USING COLLABORATE - 5 Name: Vicki Hennessy Role: Uses: Marketing and recruitment Benefits: Worldwide access to prospective students
- 28. HERE’S HOW WE ARE USING COLLABORATE - 6 Name: Menaha Thayaparen Role: Lecturer Uses: Research Project Partner meetings AND Doctoral School Benefits: Unlimited participants, moderator facility, sharing the mic, whiteboard, recording facility, saves travel costs.
- 29. HERE’S HOW WE ARE USING COLLABORATE 7. Virtual Meetings 8. Virtual Conferences 9. Virtual Offices 10.Personal Tutoring 11.Student Support: Accessibility, Careers Guidance 12.Recruitment
- 30. MEASURING USE • More staff are using Collaborate • Staff are using Collaborate more • 168 staff on the Collaborate mailing list, c120 users • Number of virtual offices have increased • Difficult to measure • Benchmark survey
- 32. WHAT BARRIERS? What barriers would you expect? (For staff to use Collaborate?)
- 33. BARRIERS 1. Awareness 2. Skills 3. Equipment i. Headsets and webcams ii. Teaching room set-up 4. Technical support 5. Confidence
- 34. BARRIERS 1. Awareness 2. Skills 3. Equipment i. Headsets and webcams ii. Teaching room set-up 4. Technical support 5. Confidence
- 36. BARRIERS 1. Awareness 2. Skills 3. Equipment i. Headsets and webcams ii. Teaching room set-up 4. Technical support 5. Confidence
- 37. BARRIERS 1 – ACCESSING HEADSETS/WEBCAMS Process 1 - failed 1. Request from ITS 2. ITS delivery and then charge your Dept. New process 1. We suggest our recommended make and model 2. User asks their Purchase Officer to order 3. HOD signs off Plus we have some for loan
- 38. BARRIERS 1. Awareness 2. Skills 3. Equipment i. Headsets and webcams ii. Teaching room set-up 4. Technical support 5. Confidence
- 39. BARRIERS 1. Awareness 2. Skills 3. Equipment i. Headsets and webcams ii. Teaching room set-up 4. Technical support 5. Confidence
- 40. BARRIERS 1. Awareness 2. Skills 3. Equipment i. Headsets and webcams ii. Teaching room set-up 4. Technical support 5. Confidence
- 41. DO THIS NEXT What’s the ONE thing your audience should do when they get back to their institution? Get the highest level person you can using Collaborate for a briefing session. Set up a virtual office and do virtual meetings. Make sure you’ve returned the completed BbdT&L2014 evaluation form!
- 42. THANK YOU AND QUESTIONS! Gillian Fielding Digital Skills Manager University of Salford g.d.fielding@salford.ac.uk g_fielding These slides are on slide sharing with copious notes and links
- 43. THANK YOU!
- 44. HERE’S HOW WE ARE USING COLLABORATE - 2 Name: David Baldry Role: Lecturer Uses: Distance Teaching for PGTs in Facilities and Construction Management Benefits: Engagement with staff and peers, gives a more comparable experience to on- campus courses, attachment to the course
Editor's Notes
- “Fire Breathing” by David Sedlmayer is licensed under CC BY 2.0
- We are very proud of our Media City campus. We are next door to the BBC and ITV have moved in upstairs 20000 students14316 UG, 4436 PGT, 1248 PGR2000 staff900 academic staff 1100 professional services staff250 academic programmes
- What was our strategy?
- The Strategic approach we tookWe don’t have an official one – but we do have Teaching & Learning Start and an Internationalisation Strategy and are working on a Digital Literacy Strategy which will include it. Already had Elluminate being used in two schools, School of Built Environment (SOBE) (15 DL programmes) and Health Sciences (2 DL progs) for distance learning. Responsibility for Collaborate came to HRD and Academic Development in June 2012. Devolved in 2 schools – e-Learning Officer and Learning Technologist. Centralisation. We “officially” launched Collaborate during the Summer School of July 2013. This was largely as it was a opportunity to promote it at an event which was already being published amongst all staff. Timing was What we did:Piggy back on internal communications to all staff about the Summer School: email, fliers, Staff Channel news item, hashtag, Had a stand at the Summer School keynoteUsed Collaborate to enable staff to participate all sessions virtuallyRan sessions on “Collaborate: What can it do for you?” and “Collaborate: Essentials”Recorded all sessions for later viewing – 1186 since last JulyMarketed that as “CatchUpTV”
- Targetted approachEmbed into one area at a timeTargets would be otherwise would be too dispersedEnabled people to have colleagues to speak to/who could also use CollaborateKeep in manageableMarket to teamsHow we approached itTalked to the Head of SchoolSchool Congress presentation in March promoting Collaborate’s multiple uses as there is pretty extensive use for DL. Success? some staff have booked on training – 3 staff on 6 sessions. (nb it’s early days)More virtual offices created. Library Talked to the University Librarian Delegated to the ManagersTraining all Academic LibrariansTraining all Service Desk staff 24 staff and increasing. Still deliverying bespoke trainingThey are adopting, use is increasing Academic Librarian for Information Literacy sessions, support, meetings.
- Vice Chancellors webinarsChair of JISCKeen to promote the use of technology to promote interactionBrass neck with a word in his shell-like at an opportune moment (a leaving party). “Strategic Opportunities” or as Sheryl Sandberg says in “Lean In” or Sticking your neck out (?). First time use for some staff – therefor exposure to this mediumFist time use for Internal Comm’sDept – not only are they now baptised into using it but advocates AND THERE’S ANOTHER BENEFIT that Dept really help us out with marketing now! What IC said:Feedback from staff on Collaborate itselfI think we had a few ad hoc comments saying it was good to experience collaborate and was easy to use Feedback from staff on webinar mediumAgain, ad hoc comments saying that the webinar was easy because it was efficient for timings (avoiding walking around campus to an event and walking back again). People also liked the opportunity to dip out and dip back in again if work urgently called them away. My (IC’s staff mbr) thoughts are on the tool/mediumWe noticed that Martin was particularly keen to present in a more ‘discursive’ way by listening to comments and answering questions as he went along as opposed to when he p\resents his face to face presentations. Colleagues also seemed more comfortable in raising their views and opinions when it was a typed up question rather than when they have to speak in front of a large audience. Therefore it seems to be a very engaging method for two way communications and I really think it works well for topics that require a conversation.First time for me ……………. Next slide TipGet your VC, PVC, Head of Dept, Head of Service, using Collaborate
- First time for me – poor timing. I’d just arrived at Milton Keynes station – no free wifi.20 minute walk from hotel. No library or pubs nearby.Using 1) walking across a town centre, 2) on an iphoneIT WAS FANTASTIC. I could see the slides, hear perfectly, they could hear me, it was soooooo easy to log-in and it didn’t cut outOn the 3/4G networks and I went under a tunnel! I was VERY IMPRESSED!Tip – Think “Mobile first” it’s easier than PC but does have limitations.
- “Strategic Opportunities” Finance Policy, suggested amendment to the Business Trip Request FormPersonal Tutoring – policy, training,Staff Development, especially strategic ones. (and mandatory – high numbers and “more important”) e.g. Leadership and Management course, communication module, and maybe finance module.ResultsHard to measure and too earlyChange culture to be thinking “virtual first”Personal Tutoring training attendees
- just like in the physical environment a 121 less intimidating than facing a whole class. So let’s start their and build confidence and skills.
- Bringing the virtual lecturer and virtual participants and the physical participants together. Spring School keynote session with Jon Bergmann (flipped classroom pioneer) from ChicagoOur staff – virtually attending and physically attending
- Bringing the virtual lecturer and virtual participant and the physical participants together. Spring School keynote session with Jon Bergmann (flipped classroom pioneer) from ChicagoOur staff – virtually attending and physically attending
- Flipped Mastery
- FDOL = flexible, distance and online learningExperimental, anything goes12 week module2 physical sessions, Induction, and mid-way through. Induction – Benefits inclusivity, WP, flexible, 19 students attended in person3 virtually:1 student had child-care issues plus lived in a distance (inclusivity, widening participation)1 student had a back-op the day before (inclusivity(?), flexible, realistic! – people will be off)1 student had transport issues on the day (flexible, realistic)How the virtually students participated AND how I had to rethink my sessionSet up the room in advance with a webcam and microphoneWhere physical students satI had to stand on the spot – difficult for meWhich way to face, who to have my back or side to??Had to explain to all the protocol – ie online students raise their hands, nominate a physical monitor, Didactic delivery parts– worked fineTaking questions – worked fineIcebreaker activity – “Human Bingo” – how on earth could I update this for virtual students? (Max Headroom) Students go to the PC and talk to one person in that room Students go to the tablet and talk to the second person Students go to the another tablet and talk to the third personBut what I hadn’t anticipated was Feedback and the noise levels !! :-OOr that on the tablets they couldn’t see each other, so not much good in getting to know what each other looks like.Fun, chaotic, but it worked! Break-out rooms – Digital Detective ExerciseWeekly synchronous classesRecordedGuest lecturersDiscussion boards – for asycnhronous discussionBreak-out rooms PollingSocial MediaTwitter journal club – for synchronous discussion – see my blog on this.Module hashtagGoogle +Google HangoutsCartoon creating websitesVideo creationThe list goes on……And problem based learning
- Pilot for 3 weeks View Huw’ presenting on this (c30 minutes) here http://youtu.be/frJZRajEo_ANext semester keep to 1 hour’s pre-work
- Read recorded to be viewed in advance. Students liked/loved them. (When they saw them/acessed them.)Like to have manageable lengths. Liked bitesize videosAlso liked short videos so they could watch them in their preferred order. Ie theorists watch the concept first, pragmatists watch the how to first, etc.Filled in the gaps of their notes – where they missed bits.Revision - ?Didn’t work well on tablets
- Video 1 (23 sec’s) Video 2 (33 sec)BenefitsEngage with prospects across the worldAllows students to showcase the softwareAllows students to engage with the academics“Allowed us to recruit a strong number of post-graduate students every year”
- Video 1 (23 sec’s) Project Partner Meetings, UK, EU, and international countriesOnline Doctoral Schools and online seminarsVideo 2 1 minutesBenefitsUnlimited number of participantsModerator facility Sharing the micWhiteboardSharing toolRecording facility – a major benefit. Minutes can be taken after the meeting from the recording, allowing Menaha to effectively take part in the meeting itself.Saves on travel costs.
- Collaborate:Virtual Meetings BETT – Armelle meetingMenaha’s research project “Android”UCISA meetings, enabled us to meet more regularly, previously 3 physical meetings pa, now 2 physical and 8 virtual, this regularity has made the Group is more effective (more deadlines), less travel costs, relationships are closer, Virtual Conferences: Cancer Survival, World Exchange Occupational TherapyVirtual Offices – increased the number of offices from Personal TutoringStudent Supporteg student life for Accessibility support, careers guidanceRecruitment
- Staff are using Collaborate more BUT it’s going to take time. Now have 168 staff on the Collaborate mailing list, c120 usersNumber of virtual offices have increasedDifficult to measureCollaborate’s usage stat’s don’t give us e.g. virtual offices how many are using them?Use of functionality impossible to measure, e.g. breakout rooms, polling, etc. i.e. interactive tools or is it didactic delivery?DL programmes will be easier to measure.We now have a benchmark survey completed by 50 staff. We can run this again in a year.
- We identified 5 barriers and then found ways over, under or through them. Talked about how we are raising awareness of Collaborate already.
- Training - mandatory to be able to access Collaborate (not really! Can’t police this) but ITS say they will only support people on the list. Initial physical training class “Collaborate: What can it do for you?”Then virtual classes in “Collaborate: Essentials”, followed by a range of optional virtual classes, “Beyond the Basics”,Personal Tutoring*, Online meetings* Support from usSupport from the technicians
- Spot the difference4 items:HeadsetWebcamLanyardA4 paper on pinboard (behindto Den’s head)
- Teaching room set-up issuesJava not installed and no admin rights for staff. Now we are not allowed to download software.Browser issuesPolitical debatesTechnicians not aware – training implemented. It’s on our YouTube channel
- Access to headsets and webcamsThese are not provided with new/replacement PCs. The process was that Users Request them from ITS Potential Collaborate users are told which ones we recommend at training, then asks their purchasing Officer to buy them, their HoD has to sign them off.
- We identified 5 barriers and then found ways over, under or through them.
- We identified 5 barriers and then found ways over, under or through them.
- This is often the biggest barrierShow staff WIITF so they will want to learnProvide all of the above and so it’s easySmash through
- PGTsSubstantial numbersWeekly online classesDeliver presentation/lectureDiscussionsEngage with Q & ADiscussion coursework and assessmentBenefitsEngage with academic staffExperience as close as possible to being physically on-campusParticipate with each other Attachment to the courseAll of which they would find difficult as distance learners without Collaborate’s virtually sessions.