This document provides 4 tips for keeping creative agency staff happy and productive: 1. Get your wages right by paying a fair wage to attract and retain top talent, as hiring and training new staff can cost up to a year's wages. 2. Offer the right benefits package to be competitive and supplement wages. Distribute benefits fairly across staff. 3. Fairly reward staff for great performance through metrics for individual, project, and company success tracked by project management software. 4. Set your team up for success by hiring a dedicated traffic manager to focus on organizational workflow rather than the whole team jumping between tasks.