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Davide ‘Folletto’ Casali
DESIGN
PRINCIPLES
FOR SOCIAL
CHANGE
UX FOR GOOD
UX Redirector Advisor
NIGHT.EU
Manifesto Ibridi
m a n i fe s t o i b r i d i . o r g
@Folletto
PART I
UX FOR GOOD
“Apply UX design to the most important
problems in the world”
Jason
Ulaszek
Jeff
Leitner
NO PROFIT PARTNER
TO SPONSOR THE CAUSE
10 DESIGNERS
FROM ALL AROUND THE WORLD
Discovery
Synthesis
Creation
Validation
+
FULL
IMMERSION
2-3 DAYS 2-3 DAYS
GROUP
SYNTHESIS
4 5 61 2 3
CAN WE DESIGN
THE COMMON GOOD?
2011
Chicago
StreetWise · Adler School · The Third Teacher · Cease Fire · Global Lives Project
CAN WE ENRICH LIVES
OF WORKING MUSICIANS?
2012
New Orleans
Grammy Foundation · New Orleans Jazz Heritage F. & F. · Clinton Global Initiative · MusiCares
CAN WE GROW
MINDFULNESS IN SCHOOLS?
2013
Vancouver
The Dalai Lama Center for Peace + Education
CAN WE HARNESS FEELINGS
TO END GENOCIDE?
2014
Kigali & London
Aegis Trust
“
”
Jason Kunesh, Obama For America
We came together as a team
in a way that I haven’t experienced
anywhere else.
“
”
Marianne Prins, Van Horne Elementary School
I just witnessed
an absolute explosion of ideas.
PART II
RWANDA GENOCIDE
500,000–1,000,000 RWANDANS KILLED
70% TUTSI
20% OF POPULATION
100 DAYS
1994
19
CAN WE HARNESS FEELINGS
TO END GENOCIDE?
2014
Kigali & London
Design Principles for Social Change: UX for Good and Inzovu Curve
– 40+ interviews with Aegis staff, locals, visitors,
educators, counselors, experts and those impacted
directly by genocide
– 500+ hours of primary and secondary research
– 90 flights completed across the world
– 3,124 post-its, flip-charts and pieces of paper
– 96 servings of french fries consumed in Rwanda
– Countless personal reflections and new friends
– 15 people forever changed
“In my family, we never talked about the genocide
It was too fresh in my parents’ mind”
And you saved the life
of the people I was planning on killing”
“You saved my life.
- Child of victims to teacher of mobile education
“I came back and my grandmother says,
I hope you got that Africa out of your system.
But at that moment,
I realized it was there and growing.
So I moved my family here and opened a school”
- KGM Visitor
“Users go through the hard part,
but then also the uplifting part
realizing some of the possibilities that are there”
- Morley Hanson, Aegis Trust
PART III
INZOVU CURVE
HopeReflectionPain Action
Pain
Reflection
Hope
Action
“
”
Prof. Dr. Tania Singer
People with a lot of empathy
want to change that to compassion
so they don't get overwhelmed when
confronted with suffering.
EMPATHETIC
Feeling
COMPASSIONATE
Action
The Inzovu Curve maps a
prototypical journey of a
person going through a
transformative experience
reaching a state of
motivation and action.
The word Inzovu
means Elephant in
Kinyarwanda, the native
language of Rwanda.
Design Principles for Social Change: UX for Good and Inzovu Curve
EPIPHANY
WILL
CONNECT
WITH YOUR LIFE
MOTIVATION
TO ACT
Design Principles for Social Change: UX for Good and Inzovu Curve
AWARE
TOURIST
EMPATHIC
TOURIST
ADVOCATE
CATALYST
GENOCIDE
CHILDREN
FIRST
GEN
AFFECTED
RWANDANS
UNAWARE
TOURIST
inzovucurve.org
“
”
Bruno Munari
To complicate is easy, to simplify is hard.
To complicate, just add,
everyone is able to complicate.
Few are able to simplify.
Thanks.
@Folletto
INTENSEMINIMALISM.COM

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Design Principles for Social Change: UX for Good and Inzovu Curve