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I N N O V A T I O N                    A C A D E M Y                   S       E   R   I   E   S


                                                                                                               TM



                      BREAKTHROUGH INNOVATION METHODOLOGY
                            21st (Mon) & 22nd (Tue) June - ParkRoyal, Kuala Lumpur
                                 28st (Mon) & 29nd (Tue) June - Mandarin Oriental, Singapore

Moderated by Praveen Gupta
  Authour of Best-Selling ‘Business Innovation’ &
  Innovation Solutions
  Authour & Co-authour of over 10 Best-Sellers
  Frequent Keynote Speaker
  Over 30 years of experience on business management
  Master Six Sigma Black Belt
  Editor-in-Chief of International Journal of
  Innovation Science
  Pioneer implementor of Six Sigma at Motorola
  President of Accelper Consulting, USA


                   SECURE YOUR SEAT BY 24th MAY                               “We must not just expect excellence,
                   AND GET FIVE-STAR RATED BOOKS,                        we must passionately produce excellence.”
                   BUSINESS INNOVATION & THE                                                      - Praveen Gupta
                   INNOVATION SOLUTION AUTHOURED
                   BY PRAVEEN GUPTA FOR FREE.




             Jointly Organised by                                                                       For details contact:
                                                        In Collaboration with                        Tel: (603) - 9206 9000
                                                                                                    Fax: (603) - 9281 1176
FIK
I N T E R N AT I O N A L
                                                                                                   email: priya@fikintl.com
                                                                                                            www.fikintl.com
TM                                                       21st (Mon) & 22nd (Tue) June
                                                                                                                ParkRoyal, Kuala Lumpur


                       ABOUT YOUR WORLD-CLASS WORKSHOP LEADER - Prof. Praveen Gupta
 Praveen Gupta, is the developer of the Breakthrough Innovation framework (Brinnovation), and the world’s
 foremost authority on teaching Innovation. Praveen is the architect of the Strategy for Execution Map that allows
 corporation to become profitably-growing organizations in as little as nine months. He is a recognized thought
 leader in the areas of excellence and innovation, an author of many books and a champion of intellectual engage-
 ment of people. His management principles and methods have been implemented cost-effectively at small to
 Fortune 50 companies efficiently and effectively.
 Praveen Gupta has authored several books including Business Innovation in the 21st Century, The Innovation Solution, Stat Free
 Six Sigma, Six Sigma Performance Handbook, and Service Scorecard. Praveen is the Editor-in-Chief of the International Journal of
 Innovation Science, and writes monthly columns on Manufacturing Excellence, and Innovation. Praveen frequently speaks about
 business innovation at conferences.
 Praveen, the founding president of Accelper Consulting, has worked at Motorola, and AT&T Bell Laboratories, and consulted with
 about 100 small to large size companies including CNA, Abbott Labs, Superior Essex, Dentsply, Hexel, Experian, Sloan Valves,
 Weber Markings, Wayne State (Ford), and Telular. Praveen taught Operations Management at DePaul University , and Business
 Innovation at Illinois Institute of Technology, Chicago.
 Praveen has been instrumental in setting up the Business Innovator certification program at the Illinois Institute of Technology. The
 certification has been approved by the Workforce Development Board in Northern Cook County. He has conducted seminars
 worldwide for over 20 years teaching several thousands of people.
 Praveen has also been a key player in making Six Sigma work at Motorola in 1986-89 while working with its founder Bill Smith. He
 has been an innovative thought leader in areas of business intelligence, performance improvement, technology innovation, and
 process management. He has designed a Strategy for Execution (SFE) Map for sustaining profitable growth in corporations.
 Praveen works with organizations in facilitating excellence and innovation with his state-of-the-art tools and methods. Praveen
 Gupta, Adjunct Faculty, Business Innovation, School of Applied Technology, IIT Chicago.

         BELOW ARE SOME OTHER BEST-SELLING BOOKS AUTHOURED AND CO-AUTHOURED
                                  BY PRAVEEN GUPTA




                                         COMMENDATION BY THOSE WHO HAVE READ AND BENEFITED
                                             FROM PRAVEEN’S BUSINESS INNOVATION BOOK.
                 “I believe creativity happens, but I also believe that Mr Gupta has helped uncover a way to make innovation happen”
                 - Dipak Jain, Dean, Kellogg School of Management

                 “Our intellectual processes have to fuel through network. Employees can participate in networks where they get a chance to
                 renew their thinking, get new exposures, and continue to be engaged intellectually in developing new ideas. That is the idea
                 of ideas, the innovation!” - Robert W.Galvin, Former Chairman and CEO, Motorola, Inc

                 “Praveen’s identification of four types of innovation – fundamental, platform, derivatives, and variations – will help businesses
                 look beyond their Lock-In at the lowest level of enhancement driven innovation (variations), and capitalize the opportunity of
                 innovating new platform for stronger revenue growth” - Adam Hartung, Author, Lock-In, MBA, Harvard University
Get your books
 autographed “As a believer in the importance of process excellence in all aspects of management and leadership, I have been searching
at this session. for an approach that unleashes excellence in generating the innovation which is vital to corporate survival. Praveen Gupta
                 has documented understanding of that process and provided the framework for its substantial enhancement”
                 - Bob Anderson, Director, Illinois Institute of Technology, Chicago

                 “You have done a huge amount of work in putting structure to a fuzzy topic…nice work”
                 - Laurie LaMantia, Co-author of Breakthrough Teams for Breakneck Times
                                                                                                                                               2
TM
                                                                                                   21st (Mon) & 22nd (Tue) June
                                                                                                     ParkRoyal, Kuala Lumpur

                                                               AGENDA
Corporations world over are scrambling to innovate new products and solutions faster to WOW their customers and grow their
bottom-line.
Innovation has become a necessity in good and bad times in the globally competitive economic environment. Praveen Gupta has
developed the Breakthrough Innovation (Brinnovation™) framework for helping individuals and organizations in maximizing utilization
of intellectual resources for generating savings as well as developing new opportunities for revenue growth. The Brinnovation™
methodology consists of the five phases namely Target, Explore, Develop, Optimize, and Commercialize (TEDOC).
The TEDOC methodology can be used by all employees in Finance, Marketing as well as support or service operations for
developing breakthrough innovative solutions, products, or service. Whether one is working on solving process problems, or addressing
customer needs, the Brinnovation™ framework and the TEDOC methodology can be utilized for dramatic results.
This two-day session is designed for managers and professionals to learn the Brinnovation™ framework, and practice the TEDOC
methodology on real projects.

                                                        DAY 1 - SESSION 1
  Introduction to Brinnovation™ – A Conceptual Understanding of Innovation
  Review of Article – Real Time Marketing by Regis McKenna (HBR Publication date: Jul 01, 1995. Prod. #: 95407-PDF-ENG)
  Innovation Opportunity Identification
Learning Objectives
To conceptually understand the need for Innovation. Understand the difference between “Creativity”, “Invention” and “Innovation”.
Internalize what is expected out of Business Innovation. Participants would review the role of customer in Innovation and at the
end of the sessions they would select one opportunity to work upon after identifying a number of innovation opportunities at their
workplace.

                                                            SESSION 2
  The TEDOC Methodology
                                                                          Explore Phase and Application to the Opportunity
  Target Phase and Application to the Opportunity
                                                                          - Keywords
  - Kano’s Model
                                                                          - Jotting Down Ideas
  - Evolutionary Innovation
                                                                          - Creating New Keywords
  - Develop Business Case
Learning Objectives:
To understand basic steps of the TEDOC methodology. Apply the Target and Explore phases to the selected opportunity. At the
end of this session, the participants would be clear about the value proposition, they would have completed the research on the
opportunity to gain more insights and selected key ideas to take them to the next steps of the methodology.
                                                        DAY 2 - SESSION 3

 Develop Phase and Application to the Opportunity                       Optimize Phase and Application to the Opportunity
 - 4-P Model for Innovation                                             - Refining Performance
 - Evaluating Ideas                                                     - Reproducibility of Solution
 - Levels for Play                                                      - Maximizing Innovation
 - Innovation Time                                                      - Breakthrough Innovation
 - Maximizing the Opportunity                                           - Economizing Innovation

Learning Objectives:
Base upon the research in the Explore phase, the participants shall identify and evaluate the variables, and develop multiple
solutions that are expected to produce the breakthrough results. The participants would learn to optimize the best solution for
implementation.
                                                          SESSION 4

  Commercialize Phase and Application to the Opportunity                              Workshop Schedule:
- Protecting Innovation                                                 08:00 AM      Registration
- Preparing Operations Plan                                             08:30 AM      Workshop commences
- Preparing Marketing and Sales Plan                                    10:30 AM      Morning Refreshments (15 minutes)
- Preparing Financial Plan                                              12:45 PM      Networking Luncheon & Zohor Prayers
- Building the Operations Team                                          02:00 PM      Workshop Resumes
                                                                        03:30 PM      Afternoon Refreshment (15 minutes)
                                                                        05:00 PM      Workshop Ends
 Project Completion and Presentation

Learning Objectives:
In this session the rubber would meet the road when the participants would work on developing the commercialization plan of their
innovative solution to the opportunity identified in the Target phase. The participants would complete the project and make a short
presentation of their innovative solution.
                                                                                                                                   3
21st (Mon) & 22nd (Tue) June
                                                                                                        ParkRoyal, Kuala Lumpur


ABOUT ILLINOIS INSTITUTE OF TECHNOLOGY
Praveen Gupta, Adjunct Faculty, Business Innovation, School of Applied Technology, Illinois
Institute of Technology (IIT) Chicago is the lead person to develop and run the Innovation
programme in IIT School of Applied Technology. This Innovation programme has been
specifically created for the working professionals to train them on the crucial innovation
methodology. IIT acknowledges the fact that organisation around the world should have a
sound Innovation processes in place to survive in current challenging economic condition.
This workshop will be fully moderated by Praveen Gupta, an internationally renown
innovation expert


                              WHAT PRAVEEN’S DELEAGTE IN U.S. SAY ABOUT HIS WORKSHOP

 “Thank you again for this awesome training in the last two days. The rate of learning was high and I enjoyed going straight to the
 point.” - Julien Jaouen
 “Thank you Praveen, for leading this class and giving us the tools and confidence to start using this powerful methodology in
 everyday situations. I had a great time, met many good people, and learned a
 lot. Great job!” - Dave Mistal
 “Thank you Praveen and your staff for allowing me to experience one of the
 best learning experiences I have had.. In one word Praveen EXCELLENT!!!! I
 am now on my way to apply what you taught me.” - Fred Gruber
 “It was one of the most impressive, knowledge driven, inspiring training
 with easy to achieve excellence with very much effective tools.” – Raj Dave
 “Thank you so-so much for a wonderful training class well-structured and
 executed! I definitely enjoyed it and benefited from it!” –
 Elena Martynenko
 “Thank you again for a dynamic experience.” – Janet Moorman



     SIGMA SCORECARD WORKSHOP MODERATED BY PRAVEEN GUPTA IN KUALA LUMPUR EARLY DECEMBER 2009



     “Speaker is well prepared and master
 in his subject matter” - Amanah Raya Bhd
            “Excellent” - Ambank
   “Very Good” - Tenaga Nasional Berhad
      “Comprehensive” - Mimos Berhad
             “Very Good” - MEPS



WHO SHOULD ATTEND
This workshop is a must for Directors, Senior Managers,          Benefits of Brinnovation workshop for Participants:
Managers, Leaders, Engineers, Professionals and Senior             Learn TEDOC methodology
Executives from service and manufacturing organizations            Develop innovative solutions for solving problems
representing various departments including:                        Accelerate new service or product development
                                                                   Achieve personal and professional growth
   Innovation
   Product development                                           Benefits of Brinnovation workshop for Organization:
   Finance                                                         Improved profit and revenue growth
   Human resource                                                  Innovative professionals for quickly developing the innovative
   Planning & strategy                                             solutions to the business opportunities
   Business process management                                     More new products and services
   Quality                                                         Recession-proof business by focusing on profitable growth
   Business development & marketing                                Create culture of improvement and innovation
   Operation                                                       Happy employees!
   Customer service
                                                                                                                                     4
21st (Wed) & 22nd (Thu) April, 2010
               REGISTRATION CONTRACT                                28th & 29th, June
                                                                          Grand Millennium,   Kuala Lumpur June
                                                                                                   21st & 22nd
                                                                Mandarin Oriental, Singapore   ParkRoyal, Kuala Lumpur
   Please complete this form immediately and fax it back to
                           (603) 9281 1176


A. Delegate’s details

1. Name :

Position :

Email :
                                                                                                                    TM
2. Name :                                                                      BRINNOVATION
                                                                18th (Sun) & 19th (Mon) Oct, 2009 - Renaissance, Dubai
Position :
                                                                                      2-Day Fee
Email :
                                                                      RM4590 per delegate (booked before 24th May, 2010)
3. Name :

Position :                                                            RM4990 per delegate (booked after 24th May, 2010)
Email :
                                                                      RM4290 per delegate for group registration of 3 and above
Organisation :                                                         (Fee includes documentation, refreshment & lunch)
Address :

Town :                                                        METHOD OF PAYMENT :
                                                              Payment is required within 5 working days from the invoice
State :                                Postcode :             date.
                                                              1) Cheque : Made payable to
Nature of Business :
                                                                           Frontier In Knowledge Sdn Bhd
Tel:                                  Fax:                    2) Bank    : Maybank, Desa Pandan Branch,
                                                                           Kuala Lumpur
                                                                           Account Number : 564548102151
                                                                (Quoting your Company Name and our invoice no as reference)

B. The Invoice should be directed to Mr/Ms (Dept):            CANCELLATIONS & SUBSTITUTIONS : All cancellations
                                                              of registration must be made in writing. If cancellation is
Name :                                                        received before 24 May, 2010 you will be entitled to a 50%
                                                              refund. Regrettably, no refund will be made for cancellation
Dept :
                                                              after 24 May, 2010. However, a complete set of documentation
Tel:                                  Fax:                    will be sent to you. Substitutions are welcomed at anytime.

Email :                                                       NOTE : It may be necessary for reasons beyond control, to
                                                              change the content and timing of the event, speaker(s) or
                                                              venue. Every effort will be made to inform the participants of
C. Authorising Manager’s details                              the change. Frontier International should not be held liable for
                                                              any costs arising from this change without prejudice.
Name :
                                                              HOTEL ACCOMMODATION : Accommodation is not included
Position :
                                                              in the conference fees. To reserve accommodation at the
Tel:                                  Fax:                    conference venue, please contact Ms Esther Ooi, Sales
                                                              Manager, Park Royal and inform that you are attending a
Signature :                                                   Frontier International event.
Date :
                                                              BUSINESS OPPORTUNITIES : A limited amount of exhibition space
                                                              is available at the workshop. Sponsorship opportunities covering
                                                              the lunch and documentation also exist. For further details,
             This booking is invalid without a signature      contact Mr Saravanan, Sponsorship Manager in Kuala Lumpur
                                                              office at (603) 9206 9000.
  REGISTER NOW
  Contact Priya or Florance
  Frontier In Knowledge International
  23-1, Jalan 2/76C, Desa Pandan,
  55100 Kuala Lumpur, MALAYSIA
  ℡      (603) 9206 9000 / 9200 8500
         (603) 9281 1176
         priya@fikintl.com                                             Singapore Mumbai Shanghai Hong Kong Jakarta

                                                                                                                                  5
                                                                                Bangkok Manila Kuala Lumpur
         www.fikintl.com

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BRINNOVATION - Breakthrough Innovation Methodology

  • 1. I N N O V A T I O N A C A D E M Y S E R I E S TM BREAKTHROUGH INNOVATION METHODOLOGY 21st (Mon) & 22nd (Tue) June - ParkRoyal, Kuala Lumpur 28st (Mon) & 29nd (Tue) June - Mandarin Oriental, Singapore Moderated by Praveen Gupta Authour of Best-Selling ‘Business Innovation’ & Innovation Solutions Authour & Co-authour of over 10 Best-Sellers Frequent Keynote Speaker Over 30 years of experience on business management Master Six Sigma Black Belt Editor-in-Chief of International Journal of Innovation Science Pioneer implementor of Six Sigma at Motorola President of Accelper Consulting, USA SECURE YOUR SEAT BY 24th MAY “We must not just expect excellence, AND GET FIVE-STAR RATED BOOKS, we must passionately produce excellence.” BUSINESS INNOVATION & THE - Praveen Gupta INNOVATION SOLUTION AUTHOURED BY PRAVEEN GUPTA FOR FREE. Jointly Organised by For details contact: In Collaboration with Tel: (603) - 9206 9000 Fax: (603) - 9281 1176 FIK I N T E R N AT I O N A L email: priya@fikintl.com www.fikintl.com
  • 2. TM 21st (Mon) & 22nd (Tue) June ParkRoyal, Kuala Lumpur ABOUT YOUR WORLD-CLASS WORKSHOP LEADER - Prof. Praveen Gupta Praveen Gupta, is the developer of the Breakthrough Innovation framework (Brinnovation), and the world’s foremost authority on teaching Innovation. Praveen is the architect of the Strategy for Execution Map that allows corporation to become profitably-growing organizations in as little as nine months. He is a recognized thought leader in the areas of excellence and innovation, an author of many books and a champion of intellectual engage- ment of people. His management principles and methods have been implemented cost-effectively at small to Fortune 50 companies efficiently and effectively. Praveen Gupta has authored several books including Business Innovation in the 21st Century, The Innovation Solution, Stat Free Six Sigma, Six Sigma Performance Handbook, and Service Scorecard. Praveen is the Editor-in-Chief of the International Journal of Innovation Science, and writes monthly columns on Manufacturing Excellence, and Innovation. Praveen frequently speaks about business innovation at conferences. Praveen, the founding president of Accelper Consulting, has worked at Motorola, and AT&T Bell Laboratories, and consulted with about 100 small to large size companies including CNA, Abbott Labs, Superior Essex, Dentsply, Hexel, Experian, Sloan Valves, Weber Markings, Wayne State (Ford), and Telular. Praveen taught Operations Management at DePaul University , and Business Innovation at Illinois Institute of Technology, Chicago. Praveen has been instrumental in setting up the Business Innovator certification program at the Illinois Institute of Technology. The certification has been approved by the Workforce Development Board in Northern Cook County. He has conducted seminars worldwide for over 20 years teaching several thousands of people. Praveen has also been a key player in making Six Sigma work at Motorola in 1986-89 while working with its founder Bill Smith. He has been an innovative thought leader in areas of business intelligence, performance improvement, technology innovation, and process management. He has designed a Strategy for Execution (SFE) Map for sustaining profitable growth in corporations. Praveen works with organizations in facilitating excellence and innovation with his state-of-the-art tools and methods. Praveen Gupta, Adjunct Faculty, Business Innovation, School of Applied Technology, IIT Chicago. BELOW ARE SOME OTHER BEST-SELLING BOOKS AUTHOURED AND CO-AUTHOURED BY PRAVEEN GUPTA COMMENDATION BY THOSE WHO HAVE READ AND BENEFITED FROM PRAVEEN’S BUSINESS INNOVATION BOOK. “I believe creativity happens, but I also believe that Mr Gupta has helped uncover a way to make innovation happen” - Dipak Jain, Dean, Kellogg School of Management “Our intellectual processes have to fuel through network. Employees can participate in networks where they get a chance to renew their thinking, get new exposures, and continue to be engaged intellectually in developing new ideas. That is the idea of ideas, the innovation!” - Robert W.Galvin, Former Chairman and CEO, Motorola, Inc “Praveen’s identification of four types of innovation – fundamental, platform, derivatives, and variations – will help businesses look beyond their Lock-In at the lowest level of enhancement driven innovation (variations), and capitalize the opportunity of innovating new platform for stronger revenue growth” - Adam Hartung, Author, Lock-In, MBA, Harvard University Get your books autographed “As a believer in the importance of process excellence in all aspects of management and leadership, I have been searching at this session. for an approach that unleashes excellence in generating the innovation which is vital to corporate survival. Praveen Gupta has documented understanding of that process and provided the framework for its substantial enhancement” - Bob Anderson, Director, Illinois Institute of Technology, Chicago “You have done a huge amount of work in putting structure to a fuzzy topic…nice work” - Laurie LaMantia, Co-author of Breakthrough Teams for Breakneck Times 2
  • 3. TM 21st (Mon) & 22nd (Tue) June ParkRoyal, Kuala Lumpur AGENDA Corporations world over are scrambling to innovate new products and solutions faster to WOW their customers and grow their bottom-line. Innovation has become a necessity in good and bad times in the globally competitive economic environment. Praveen Gupta has developed the Breakthrough Innovation (Brinnovation™) framework for helping individuals and organizations in maximizing utilization of intellectual resources for generating savings as well as developing new opportunities for revenue growth. The Brinnovation™ methodology consists of the five phases namely Target, Explore, Develop, Optimize, and Commercialize (TEDOC). The TEDOC methodology can be used by all employees in Finance, Marketing as well as support or service operations for developing breakthrough innovative solutions, products, or service. Whether one is working on solving process problems, or addressing customer needs, the Brinnovation™ framework and the TEDOC methodology can be utilized for dramatic results. This two-day session is designed for managers and professionals to learn the Brinnovation™ framework, and practice the TEDOC methodology on real projects. DAY 1 - SESSION 1 Introduction to Brinnovation™ – A Conceptual Understanding of Innovation Review of Article – Real Time Marketing by Regis McKenna (HBR Publication date: Jul 01, 1995. Prod. #: 95407-PDF-ENG) Innovation Opportunity Identification Learning Objectives To conceptually understand the need for Innovation. Understand the difference between “Creativity”, “Invention” and “Innovation”. Internalize what is expected out of Business Innovation. Participants would review the role of customer in Innovation and at the end of the sessions they would select one opportunity to work upon after identifying a number of innovation opportunities at their workplace. SESSION 2 The TEDOC Methodology Explore Phase and Application to the Opportunity Target Phase and Application to the Opportunity - Keywords - Kano’s Model - Jotting Down Ideas - Evolutionary Innovation - Creating New Keywords - Develop Business Case Learning Objectives: To understand basic steps of the TEDOC methodology. Apply the Target and Explore phases to the selected opportunity. At the end of this session, the participants would be clear about the value proposition, they would have completed the research on the opportunity to gain more insights and selected key ideas to take them to the next steps of the methodology. DAY 2 - SESSION 3 Develop Phase and Application to the Opportunity Optimize Phase and Application to the Opportunity - 4-P Model for Innovation - Refining Performance - Evaluating Ideas - Reproducibility of Solution - Levels for Play - Maximizing Innovation - Innovation Time - Breakthrough Innovation - Maximizing the Opportunity - Economizing Innovation Learning Objectives: Base upon the research in the Explore phase, the participants shall identify and evaluate the variables, and develop multiple solutions that are expected to produce the breakthrough results. The participants would learn to optimize the best solution for implementation. SESSION 4 Commercialize Phase and Application to the Opportunity Workshop Schedule: - Protecting Innovation 08:00 AM Registration - Preparing Operations Plan 08:30 AM Workshop commences - Preparing Marketing and Sales Plan 10:30 AM Morning Refreshments (15 minutes) - Preparing Financial Plan 12:45 PM Networking Luncheon & Zohor Prayers - Building the Operations Team 02:00 PM Workshop Resumes 03:30 PM Afternoon Refreshment (15 minutes) 05:00 PM Workshop Ends Project Completion and Presentation Learning Objectives: In this session the rubber would meet the road when the participants would work on developing the commercialization plan of their innovative solution to the opportunity identified in the Target phase. The participants would complete the project and make a short presentation of their innovative solution. 3
  • 4. 21st (Mon) & 22nd (Tue) June ParkRoyal, Kuala Lumpur ABOUT ILLINOIS INSTITUTE OF TECHNOLOGY Praveen Gupta, Adjunct Faculty, Business Innovation, School of Applied Technology, Illinois Institute of Technology (IIT) Chicago is the lead person to develop and run the Innovation programme in IIT School of Applied Technology. This Innovation programme has been specifically created for the working professionals to train them on the crucial innovation methodology. IIT acknowledges the fact that organisation around the world should have a sound Innovation processes in place to survive in current challenging economic condition. This workshop will be fully moderated by Praveen Gupta, an internationally renown innovation expert WHAT PRAVEEN’S DELEAGTE IN U.S. SAY ABOUT HIS WORKSHOP “Thank you again for this awesome training in the last two days. The rate of learning was high and I enjoyed going straight to the point.” - Julien Jaouen “Thank you Praveen, for leading this class and giving us the tools and confidence to start using this powerful methodology in everyday situations. I had a great time, met many good people, and learned a lot. Great job!” - Dave Mistal “Thank you Praveen and your staff for allowing me to experience one of the best learning experiences I have had.. In one word Praveen EXCELLENT!!!! I am now on my way to apply what you taught me.” - Fred Gruber “It was one of the most impressive, knowledge driven, inspiring training with easy to achieve excellence with very much effective tools.” – Raj Dave “Thank you so-so much for a wonderful training class well-structured and executed! I definitely enjoyed it and benefited from it!” – Elena Martynenko “Thank you again for a dynamic experience.” – Janet Moorman SIGMA SCORECARD WORKSHOP MODERATED BY PRAVEEN GUPTA IN KUALA LUMPUR EARLY DECEMBER 2009 “Speaker is well prepared and master in his subject matter” - Amanah Raya Bhd “Excellent” - Ambank “Very Good” - Tenaga Nasional Berhad “Comprehensive” - Mimos Berhad “Very Good” - MEPS WHO SHOULD ATTEND This workshop is a must for Directors, Senior Managers, Benefits of Brinnovation workshop for Participants: Managers, Leaders, Engineers, Professionals and Senior Learn TEDOC methodology Executives from service and manufacturing organizations Develop innovative solutions for solving problems representing various departments including: Accelerate new service or product development Achieve personal and professional growth Innovation Product development Benefits of Brinnovation workshop for Organization: Finance Improved profit and revenue growth Human resource Innovative professionals for quickly developing the innovative Planning & strategy solutions to the business opportunities Business process management More new products and services Quality Recession-proof business by focusing on profitable growth Business development & marketing Create culture of improvement and innovation Operation Happy employees! Customer service 4
  • 5. 21st (Wed) & 22nd (Thu) April, 2010 REGISTRATION CONTRACT 28th & 29th, June Grand Millennium, Kuala Lumpur June 21st & 22nd Mandarin Oriental, Singapore ParkRoyal, Kuala Lumpur Please complete this form immediately and fax it back to (603) 9281 1176 A. Delegate’s details 1. Name : Position : Email : TM 2. Name : BRINNOVATION 18th (Sun) & 19th (Mon) Oct, 2009 - Renaissance, Dubai Position : 2-Day Fee Email : RM4590 per delegate (booked before 24th May, 2010) 3. Name : Position : RM4990 per delegate (booked after 24th May, 2010) Email : RM4290 per delegate for group registration of 3 and above Organisation : (Fee includes documentation, refreshment & lunch) Address : Town : METHOD OF PAYMENT : Payment is required within 5 working days from the invoice State : Postcode : date. 1) Cheque : Made payable to Nature of Business : Frontier In Knowledge Sdn Bhd Tel: Fax: 2) Bank : Maybank, Desa Pandan Branch, Kuala Lumpur Account Number : 564548102151 (Quoting your Company Name and our invoice no as reference) B. The Invoice should be directed to Mr/Ms (Dept): CANCELLATIONS & SUBSTITUTIONS : All cancellations of registration must be made in writing. If cancellation is Name : received before 24 May, 2010 you will be entitled to a 50% refund. Regrettably, no refund will be made for cancellation Dept : after 24 May, 2010. However, a complete set of documentation Tel: Fax: will be sent to you. Substitutions are welcomed at anytime. Email : NOTE : It may be necessary for reasons beyond control, to change the content and timing of the event, speaker(s) or venue. Every effort will be made to inform the participants of C. Authorising Manager’s details the change. Frontier International should not be held liable for any costs arising from this change without prejudice. Name : HOTEL ACCOMMODATION : Accommodation is not included Position : in the conference fees. To reserve accommodation at the Tel: Fax: conference venue, please contact Ms Esther Ooi, Sales Manager, Park Royal and inform that you are attending a Signature : Frontier International event. Date : BUSINESS OPPORTUNITIES : A limited amount of exhibition space is available at the workshop. Sponsorship opportunities covering the lunch and documentation also exist. For further details, This booking is invalid without a signature contact Mr Saravanan, Sponsorship Manager in Kuala Lumpur office at (603) 9206 9000. REGISTER NOW Contact Priya or Florance Frontier In Knowledge International 23-1, Jalan 2/76C, Desa Pandan, 55100 Kuala Lumpur, MALAYSIA ℡ (603) 9206 9000 / 9200 8500 (603) 9281 1176 priya@fikintl.com Singapore Mumbai Shanghai Hong Kong Jakarta 5 Bangkok Manila Kuala Lumpur www.fikintl.com