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Go	
  Fund	
  Yourself:	
  	
  
How	
  Crowdfunding	
  and	
  Peer	
  to	
  Peer	
  is	
  Dangerously	
  
Changing	
  Fundraising	
  
Farra	
  Trompeter,	
  Big	
  Duck	
  @bigduck	
  @farra	
  	
  
Megan	
  Keane,	
  NTEN:	
  Nonprofit	
  Technology	
  Network	
  
@NTENorg	
  @penguinasana	
  
About	
  NTEN	
  	
  
About	
  Big	
  Duck	
  
The	
  Power	
  of	
  Networks!	
  	
  
Iden;fy	
  and	
  engage	
  your	
  audiences	
  
Peer	
  To	
  Peer	
  (P2P)/Social	
  Fundraising	
  
●  Leverages	
  the	
  power	
  of	
  
community	
  &	
  networks	
  
●  Empowers	
  your	
  advocates	
  
●  Turns	
  your	
  supporters	
  into	
  
fundraisers	
  
●  The	
  more	
  Lme	
  you	
  spend,	
  
the	
  more	
  $	
  you	
  will	
  raise	
  
It	
  works!	
  	
  
Source: “Cracking the Crowdfunding Code” via CraigsConnects
What	
  maGers	
  to	
  donors?	
  
Source: Abila Donor Engagement Study: http://www.abila.com/lpgs/donorengagementstudy/
What	
  engages	
  your	
  donors?	
  
Source: Abila Donor Engagement Study: http://www.abila.com/lpgs/donorengagementstudy/
What	
  engages	
  your	
  donors?	
  
Source: Abila Donor Engagement Study: http://www.abila.com/lpgs/donorengagementstudy/
•	
  Giving	
  money/making	
  a	
  donaLon	
  
•	
  Hearing	
  personal	
  stories	
  
•	
  GePng	
  updates	
  about	
  accomplishments	
  
•	
  Receiving	
  thank	
  you	
  notes/giRs	
  
•	
  ParLcipaLng	
  in	
  events	
  
	
  
=	
  Elements	
  of	
  crowdfunding	
  campaigns!	
  
How	
  has	
  fundraising	
  evolved	
  today?	
  
•  Real-­‐Time	
  
•  Public	
  
•  Shareable	
  
•  MulL-­‐channel	
  
•  Personal	
  
	
  
	
  
FUNDRAISING	
  APPROACHES	
  
CROWDFUNDING	
  
CROWDFUNDING	
  
●  Recruits	
  supporters	
  for	
  a	
  specific	
  
project	
  
●  May	
  offer	
  rewards	
  or	
  “perks”	
  
●  Leverages	
  power	
  of	
  group	
  giving	
  	
  
●  Can	
  be	
  “all	
  or	
  nothing”	
  
CROWDFUNDING	
  SUCCESS	
  
What	
  you	
  need	
  if	
  using	
  a	
  crowdfunding	
  pla5orm:	
  
●  Clear	
  message	
  –	
  “ask	
  boldly”	
  
●  Rich	
  media	
  –	
  photos	
  and	
  videos	
  invite	
  connecLon	
  
●  Share	
  updates	
  and	
  metrics	
  
●  GamificaLon	
  -­‐	
  make	
  it	
  a	
  friendly	
  compeLLon	
  
COMMUNITY	
  CHAMPIONS	
  
COMMUNITY	
  CHAMPIONS	
  
COMMUNITY	
  CHAMPIONS	
  
CHAMPION	
  SUCCESS	
  
What	
  you	
  need	
  if	
  launching	
  a	
  community	
  champion	
  
campaign:	
  
●  Well	
  connected/known	
  volunteers	
  
●  Clear	
  messaging	
  –	
  consistent	
  structure	
  
●  InstrucLons	
  and	
  resources	
  
●  Media	
  support	
  
●  Defined	
  goals	
  and	
  metrics	
  
TEAM	
  LEADER	
  
TEAM	
  LEADER	
  SUCCESS	
  
What	
  you	
  need	
  if	
  using	
  a	
  team	
  leader	
  event:	
  
●  Community	
  map	
  
●  Content	
  plan	
  &	
  messaging	
  calendar	
  
●  Ability	
  to	
  segment	
  and	
  customize	
  messages	
  
●  Rich	
  media	
  
CREATIVE	
  CROWDFUNDING	
  
APPROACHES	
  
●  Moving	
  beyond	
  tradiLonal	
  run	
  or	
  walk-­‐
a-­‐thon	
  
●  Memorials,	
  Donate	
  Your	
  Day,	
  other	
  
original	
  fundraisers	
  
●  Gives	
  supporters	
  agency	
  and	
  choice	
  for	
  
how	
  they	
  want	
  to	
  show	
  their	
  support	
  
“I	
  THINK	
  I	
  CAN”	
  CAMPAIGN	
  
“I	
  THINK	
  I	
  CAN”	
  CAMPAIGN	
  
#GivingTuesday	
  
Source:	
  MobileCause	
  h=ps://www.mobilecause.com/downloads/Giving-­‐Tuesday-­‐Infographic.pdf	
  	
  
B	
  More,	
  Give	
  More	
  
•City	
  of	
  BalLmore	
  partnered	
  with	
  Giving	
  Corps	
  
for	
  #GivingTuesday	
  campaign	
  
•Brought	
  together	
  local	
  organizaLons	
  and	
  
involved	
  community	
  in	
  giving	
  process	
  
•Raised	
  $5.7	
  million	
  in	
  single	
  day	
  
	
  
	
  
TEXT GOES HERE
TEXT GOES HERE
TEXT GOES HERE
TEXT GOES HERE
TEXT GOES HERE
TEXT GOES HERE
TEXT GOES HERE
CREATING	
  YOUR	
  PLAN	
  
STEP	
  1:	
  GOALS	
  
What	
  is	
  success	
  for	
  your	
  organizaEon?	
  
●  Amount	
  of	
  dollars	
  raised	
  
●  Average	
  giR	
  size	
  
●  New	
  donors	
  recruited	
  
●  Donors	
  that	
  renew	
  their	
  giRs	
  
●  New	
  contacts	
  on	
  email	
  list	
  or	
  social	
  
STEP	
  1a:	
  GOALS	
  
What	
  is	
  success	
  for	
  your	
  donor?	
  
●  Feels	
  like	
  they	
  are	
  making	
  a	
  difference	
  
●  Sense	
  of	
  accomplishment	
  
●  Sense	
  of	
  belonging	
  
●  Pride	
  and	
  ability	
  to	
  share/influence	
  
others	
  
STEP	
  2:	
  COMMUNITY	
  
Who	
  needs	
  to	
  be	
  involved	
  for	
  success?	
  	
  
How	
  will	
  you	
  engage	
  them?	
  
●  Staff	
  
●  Board	
  members	
  
●  Champions	
  or	
  Leaders	
  
●  Donors	
  
●  Members	
  
STEP	
  3:	
  CONTENT	
  
What	
  messages	
  and	
  media	
  will	
  you	
  use?	
  
●  Stories	
  of	
  impact	
  
●  Stories	
  from	
  donors	
  
●  Videos	
  from	
  staff	
  or	
  programs	
  
●  Photos	
  for	
  members	
  or	
  donors	
  
STEP	
  4:	
  TOOLS	
  
What	
  pla5orms	
  will	
  you	
  use?	
  
●  DonaLons	
  
●  Messages	
  
●  Updates	
  
●  Sharing	
  
●  RecruiLng	
  
STEP	
  5:	
  MEASUREMENT	
  
What	
  will	
  you	
  measure	
  in	
  real	
  Eme	
  and	
  
aHer	
  the	
  event?	
  
●  Amount	
  of	
  dollars	
  raised	
  
●  Average	
  giR	
  size	
  
●  #	
  of	
  new	
  donors	
  recruited	
  
●  #	
  of	
  donors	
  that	
  renewed	
  their	
  giR	
  
●  #	
  of	
  new	
  contacts	
  on	
  email	
  list	
  or	
  social	
  
TIPS	
  FOR	
  SUCCESS	
  
Get	
  integrated!	
  	
  
Fundraising	
  is	
  a	
  team	
  effort	
  -­‐	
  get	
  everyone	
  involved	
  
early	
  with	
  the	
  planning	
  in	
  order	
  to	
  achieve	
  greater	
  
buy	
  in	
  and	
  ownership!	
  
IDENTIFY	
  CORE	
  PARTICIPANTS	
  EARLY	
  
Find	
  your	
  iniEal	
  team	
  of	
  leaders	
  ahead	
  of	
  Eme:	
  
●  Who’s	
  been	
  a	
  team	
  leader	
  in	
  the	
  past?	
  
●  Who’s	
  asked	
  for	
  a	
  larger	
  opportunity	
  to	
  
contribute?	
  
●  Who’s	
  influenLal	
  in	
  your	
  community	
  –	
  don’t	
  
forget	
  to	
  include	
  board	
  members	
  or	
  coaches,	
  
etc.	
  
●  Who	
  is	
  well-­‐networked	
  in	
  your	
  community	
  or	
  
town?	
  
	
  
MAKE	
  IT	
  EASY	
  
Make	
  leading	
  as	
  simple	
  as	
  possible:	
  
●  Create	
  a	
  leader’s	
  kit	
  with	
  instrucLons	
  and	
  
examples	
  
●  Provide	
  a	
  video	
  of	
  how	
  to	
  use	
  the	
  tools	
  
●  DraR	
  example	
  messages	
  for	
  recruitment	
  and	
  to	
  
help	
  leaders	
  create	
  their	
  fundraising	
  pages	
  
●  Give	
  people	
  plenty	
  of	
  Lme,	
  but	
  sLll	
  put	
  
deadlines	
  out	
  there	
  to	
  create	
  urgency	
  
	
  
PROVIDE	
  SUPPORT	
  
Leaders	
  will	
  need	
  support	
  beyond	
  day	
  1:	
  
●  Plan	
  for	
  weekly	
  updates	
  to	
  leaders	
  from	
  the	
  
organizaLon	
  with	
  highlights	
  and	
  encouragement	
  
●  Create	
  easy	
  onboarding	
  for	
  leaders	
  who	
  join	
  
late	
  
●  Provide	
  starLng	
  goals	
  so	
  leaders	
  have	
  a	
  sense	
  of	
  
whether	
  they	
  are	
  on	
  track	
  and	
  need	
  support	
  
●  Showcase	
  teams	
  doing	
  well	
  to	
  encourage	
  more	
  
	
  
	
  
SEND	
  UPDATES	
  
Keep	
  it	
  alive!	
  
Source: http://ohmygodcats.com/wp-content/uploads/2013/07/Cat-Questions.jpg

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Go Fund Yourself: How crowdfunding & peer to peer is dangerously changing fundraising

  • 1. Go  Fund  Yourself:     How  Crowdfunding  and  Peer  to  Peer  is  Dangerously   Changing  Fundraising   Farra  Trompeter,  Big  Duck  @bigduck  @farra     Megan  Keane,  NTEN:  Nonprofit  Technology  Network   @NTENorg  @penguinasana  
  • 4. The  Power  of  Networks!    
  • 5. Iden;fy  and  engage  your  audiences  
  • 6. Peer  To  Peer  (P2P)/Social  Fundraising   ●  Leverages  the  power  of   community  &  networks   ●  Empowers  your  advocates   ●  Turns  your  supporters  into   fundraisers   ●  The  more  Lme  you  spend,   the  more  $  you  will  raise  
  • 7. It  works!     Source: “Cracking the Crowdfunding Code” via CraigsConnects
  • 8. What  maGers  to  donors?   Source: Abila Donor Engagement Study: http://www.abila.com/lpgs/donorengagementstudy/
  • 9. What  engages  your  donors?   Source: Abila Donor Engagement Study: http://www.abila.com/lpgs/donorengagementstudy/
  • 10. What  engages  your  donors?   Source: Abila Donor Engagement Study: http://www.abila.com/lpgs/donorengagementstudy/ •  Giving  money/making  a  donaLon   •  Hearing  personal  stories   •  GePng  updates  about  accomplishments   •  Receiving  thank  you  notes/giRs   •  ParLcipaLng  in  events     =  Elements  of  crowdfunding  campaigns!  
  • 11. How  has  fundraising  evolved  today?   •  Real-­‐Time   •  Public   •  Shareable   •  MulL-­‐channel   •  Personal      
  • 13.
  • 15. CROWDFUNDING   ●  Recruits  supporters  for  a  specific   project   ●  May  offer  rewards  or  “perks”   ●  Leverages  power  of  group  giving     ●  Can  be  “all  or  nothing”  
  • 16. CROWDFUNDING  SUCCESS   What  you  need  if  using  a  crowdfunding  pla5orm:   ●  Clear  message  –  “ask  boldly”   ●  Rich  media  –  photos  and  videos  invite  connecLon   ●  Share  updates  and  metrics   ●  GamificaLon  -­‐  make  it  a  friendly  compeLLon  
  • 20. CHAMPION  SUCCESS   What  you  need  if  launching  a  community  champion   campaign:   ●  Well  connected/known  volunteers   ●  Clear  messaging  –  consistent  structure   ●  InstrucLons  and  resources   ●  Media  support   ●  Defined  goals  and  metrics  
  • 22. TEAM  LEADER  SUCCESS   What  you  need  if  using  a  team  leader  event:   ●  Community  map   ●  Content  plan  &  messaging  calendar   ●  Ability  to  segment  and  customize  messages   ●  Rich  media  
  • 23. CREATIVE  CROWDFUNDING   APPROACHES   ●  Moving  beyond  tradiLonal  run  or  walk-­‐ a-­‐thon   ●  Memorials,  Donate  Your  Day,  other   original  fundraisers   ●  Gives  supporters  agency  and  choice  for   how  they  want  to  show  their  support  
  • 24. “I  THINK  I  CAN”  CAMPAIGN  
  • 25. “I  THINK  I  CAN”  CAMPAIGN  
  • 26. #GivingTuesday   Source:  MobileCause  h=ps://www.mobilecause.com/downloads/Giving-­‐Tuesday-­‐Infographic.pdf    
  • 27. B  More,  Give  More   •City  of  BalLmore  partnered  with  Giving  Corps   for  #GivingTuesday  campaign   •Brought  together  local  organizaLons  and   involved  community  in  giving  process   •Raised  $5.7  million  in  single  day      
  • 30.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 44. STEP  1:  GOALS   What  is  success  for  your  organizaEon?   ●  Amount  of  dollars  raised   ●  Average  giR  size   ●  New  donors  recruited   ●  Donors  that  renew  their  giRs   ●  New  contacts  on  email  list  or  social  
  • 45. STEP  1a:  GOALS   What  is  success  for  your  donor?   ●  Feels  like  they  are  making  a  difference   ●  Sense  of  accomplishment   ●  Sense  of  belonging   ●  Pride  and  ability  to  share/influence   others  
  • 46. STEP  2:  COMMUNITY   Who  needs  to  be  involved  for  success?     How  will  you  engage  them?   ●  Staff   ●  Board  members   ●  Champions  or  Leaders   ●  Donors   ●  Members  
  • 47. STEP  3:  CONTENT   What  messages  and  media  will  you  use?   ●  Stories  of  impact   ●  Stories  from  donors   ●  Videos  from  staff  or  programs   ●  Photos  for  members  or  donors  
  • 48. STEP  4:  TOOLS   What  pla5orms  will  you  use?   ●  DonaLons   ●  Messages   ●  Updates   ●  Sharing   ●  RecruiLng  
  • 49. STEP  5:  MEASUREMENT   What  will  you  measure  in  real  Eme  and   aHer  the  event?   ●  Amount  of  dollars  raised   ●  Average  giR  size   ●  #  of  new  donors  recruited   ●  #  of  donors  that  renewed  their  giR   ●  #  of  new  contacts  on  email  list  or  social  
  • 51. Get  integrated!     Fundraising  is  a  team  effort  -­‐  get  everyone  involved   early  with  the  planning  in  order  to  achieve  greater   buy  in  and  ownership!  
  • 52. IDENTIFY  CORE  PARTICIPANTS  EARLY   Find  your  iniEal  team  of  leaders  ahead  of  Eme:   ●  Who’s  been  a  team  leader  in  the  past?   ●  Who’s  asked  for  a  larger  opportunity  to   contribute?   ●  Who’s  influenLal  in  your  community  –  don’t   forget  to  include  board  members  or  coaches,   etc.   ●  Who  is  well-­‐networked  in  your  community  or   town?    
  • 53. MAKE  IT  EASY   Make  leading  as  simple  as  possible:   ●  Create  a  leader’s  kit  with  instrucLons  and   examples   ●  Provide  a  video  of  how  to  use  the  tools   ●  DraR  example  messages  for  recruitment  and  to   help  leaders  create  their  fundraising  pages   ●  Give  people  plenty  of  Lme,  but  sLll  put   deadlines  out  there  to  create  urgency    
  • 54. PROVIDE  SUPPORT   Leaders  will  need  support  beyond  day  1:   ●  Plan  for  weekly  updates  to  leaders  from  the   organizaLon  with  highlights  and  encouragement   ●  Create  easy  onboarding  for  leaders  who  join   late   ●  Provide  starLng  goals  so  leaders  have  a  sense  of   whether  they  are  on  track  and  need  support   ●  Showcase  teams  doing  well  to  encourage  more